1. Sleepy Paws Pet Care

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Downingtown, PA

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Sleepy Paws Pet Care

1.5 (2 reviews)

Services - Sleepy Paws Pet Care

Dog walking

Pet sitting

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15 years ago

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9 years ago

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Dawg Day Afternoon

Dawg Day Afternoon

(11 reviews)

My dog loves Dawg Day. She always comes home happy and tired. Everyone there is super friendly!read more

First, I will say much of the support staff tries to take care of the dogs, but given the lack of…read moretraining and support from the management, it's difficult. A recent conversations with the owner (Barbara), she told us: 1. Barbara (owner) says she doesn't trust the staff and has a camera on the desk to watch them, but does not have cameras to watch the dog or situations with the dogs. 2. There are two sizes, little and big-sized dogs. If your dog is roughly 50lbs, they will be put up with dogs well over 100lbs. 3. There are no procedure guides for the staff on how to deal with different situations. They have an initial evaluation, but there is no guide to this - it's a gut check. 4. In the situation described below, they have no problems keeping the dogs together. 5. She was not sorry dogs were hurt under their protection, dogs are dogs. I called several dog daycares and asked them their practice for the above items and all of the other businesses have cameras, hire staff they trust, provide routine training, and have procedures. *** The situation -- Recently we had an incident where we were called by the owner, Barbara, saying that our dog and another dog had been playing rough and our dog had a bite mark under is front leg and she wanted to take him to the vet. (I saved the voice mail) We pick up our dog in the afternoon and he has 15 staples covering two parts in his leg, and the vet wrote on the invoice that they had to do a reconstructive procedure to repair the damage. I calmly called the daycare and we hear a ghostly story that our dog didn't want to play with a bigger dog and was attacked. I am not mad because like kids, dogs will be dogs, but request that Barbara call me the next day so I can better understand the situation and the plan moving forward. No calls come. However the next day, the others dog owner calls me and feels horrible. It did irritate me that the daycare gave out my personal information without my permission. It is at this point I find out that this other dog is a rottweiler and over 100+ pounds. My dog is 55 pounds hound/lab mix. The other owner and I have a great call and neither are mad, but we both here different stories and now we are both concerned because it feels like a cover-up. She is told that our dog was the aggressor. I truly appreciate the other owner calling me - it means the world to me. Both me and the other dog owner want to understand what the plan is for the dog daycare to reintroduce the dogs to daycare. We both want the same outcome - no dogs getting injured but to have a safe, fun time. After two days, the daycare owner, Barbara calls me. What surprises me is she doesn't even say she feels bad that our dog is injured, instead says, "I'm apologize that you feel upset that your dog was hurt." This is when Barbara explains the above points to me, and says the only plan to reintroduce our dog back to the daycare is to give him another evaluation. By this time I have talked with another daycare and they explain that anytime that there is a wound, that dog cannot come back till they are healed for their own protection. Then they make sure that those two dogs are not in the same room again for their own protection. Next, they have a written plan to reintroduce the wounded dog back into daycare which can take several visits but with constant supervision and care. I called Barbara back and asked for a refund of the unused days and to cover the vet bills and she is not interested and will not respond as she promised she would. I'm saddened by this whole situation because we trust and like the staff, but they do not have the support that they need.

Aardvark Animal Hospital

Aardvark Animal Hospital

(51 reviews)

I took a poll once asking how many owners Vets get on the floor with them . Out of 150 participants…read more15 said they may have . I once asked , tell me how to take care of these animals : I was responded by , let me show you how to take of them . Called 2 more times that week to check in . University Penn surgeon who can save just about every animals life and will continue until she does . She has a kennel , groomer and does her own surgeries . To meet her is to be in awe of her mad skills and overwhelmingly educated testament . But to know her , Corrine, our vet , who loves hard if not harder than most . Please know that you are ENOUGH, YOU ARE LOVED

I wish I could give them a zero-star rating; unfortunately, the lowest option is one star. I feel…read morecompelled to leave this negative review because the death of my bird taught me a lesson--one I want other pet owners to heed, as the cost was far too high, and no one should have to learn this through the loss of their pet. The receptionist (an Asian-American woman) acted like a wall standing between me and the medical staff. When I asked her about medical details (such as medication) over the phone, she claimed she had no medical background; yet, when I asked to speak with someone who *did* have medical knowledge, she refused, saying, "They are very busy and don't have time." When I asked her to tell the doctor that my parrot needed lab tests (blood and droppings) before starting medication, she simply said, "That's how we treat diarrhea; no tests are needed." My parrot, Lisa, died within just a few days of falling ill. I had initially sought help at this clinic; later, when an emergency vet advised me to see an avian specialist, I was foolish enough not to follow that advice and instead contacted this clinic again. Lisa had started plucking her feathers after her mate died, and two days later, she developed watery droppings. When I spoke to the doctor at this clinic, I described the appearance of her droppings in detail because I wasn't sure if it was urine or diarrhea. The doctor neither examined the droppings in person nor ordered further lab tests (blood or fecal analysis); she simply told me to come to the clinic to pick up a nutritional supplement. Lisa died two days later! Before she passed, she was passing massive amounts of watery waste; I know she died from dehydration and an electrolyte imbalance. The medication the doctor ordered me to give Lisa had no effect whatsoever (I used medication I already had at home). After Lisa died, I asked the clinic to email me her medical records. Five days went by with no action on their part; only after I repeatedly urged them did they sluggishly send the records. I don't know why they were so careless and slow in handling this. What were they afraid of? After Lisa died, I consulted an avian specialist and showed them the medical records from both the emergency clinic and the clinic where she was treated. The specialist stated that it was highly likely Lisa had suffered from kidney disease; the watery discharge she was passing wasn't diarrhea--it was urine! However, without laboratory test results, it is extremely difficult to make a definitive diagnosis now. Lisa's death has left me heartbroken; my heartaches every day, and I still cannot stop myself from sobbing uncontrollably. I lost my beloved, cherished birds in the span of just 12 days--it was an unforgivable mistake on my part, and I am filled with profound regret. I urge all pet owners: if you ever feel that a clinic's treatment of your pet lacks logic or compassion, turn around immediately and go to another clinic--preferably to a specialist. Your pets' lives are fragile; they cannot afford to lose precious time. They can slip away in the blink of an eye, leaving you behind to suffer endless anguish.

Sleepy Paws Pet Care - dogwalkers - Updated November 2026

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