Lousy experience with these folks overall. They came over for a meet-and-greet, and were very awkward around my cat. I got the impression they're not into pets, how odd! Anyway, I needed their services, so we proceeded. They were scheduled to come over every other day for a six day period to feed, water, and scoop litter. I'm not sure if they were here on the last day, but they sure as hell didn't scoop the litter. It was extremely full when we returned the next day. But the big blooper was that I gave them a set of keys. They were to put them in a location where I keep another set outside. They weren't there. I told them they forgot to return them. They told me I never gave them to them. I insisted that I did, and they said they would check and get back to me. They didn't call back, so I called again. Again they said they didn't have them, never did. I reminded him of every detail of the scenario when I gave them the keys, and the guy said he would check with the other partner and get back to me. Haven't heard from them since. So they don't seem to take pets seriously, nor the property of others. No courtesy at all. Extremely annoying, I'll never use them again, and would advise anyone else the same. read more