I want to send out a huge "THANK YOU" to Bob Bove at Landenberg Pet Resort for picking up my 3 dogs early last Friday morning at 7:30 AM. They were in dire need of Bobs spa services as I call them! Stinky little puppies, needed serious fluff and scrub services that Bob offers! Bob picked up my little stinkers by 7:30 in his vehicle, not my clean car, and dropped them back off by noon! My dogs were smelling wonderful, and their coats were shinny and fresh! It was a first time for my 8 month old puppy, Maximus a French Bulldog, and he loved every minute of his bath! My Lab, Sampson, and Puggle Sofia, love going to Bobs resort, because they are spoiled and love the FIRST CLASS SERVICE Bob offers them! Bob I can't thank you enough for driving to my house for pick up and delivery of my little stinkers! You are a first class operation, beautiful facility and my dogs run to your door when I drive them to your kennel for over nighters! So if you live in Landenberg, Kennett Square, West Grove, Avondale, or the Chadds Ford area, this is the best place for your precious babies! Thanks Bob Michele Guizzetti read more

zero if I could leave zero. My sweet Kyra was in there care for only a few hours before a dog "accidentally" escaped their kennel and attacked my baby girl. She crossed the rainbow bridge as a result of the attack. This kennel doesn't let dogs interact with each other but somehow my dog was attacked and killed. Owners have yet to formally apologize or contact me since this tragic incident. Nothing brings my swest girl back and they had one job to keep her safe and care for her. She didn't even live one day or some meal in their care. This should have never happened, My Kyra left my house walking on all 4s and came home as a box of dust. Kyra was attacked there August 2024 read more

I took my dog (labordoodle) to be groomed this morning. He got the pampered pooch service. I'm so happy with the service Erin performed. My dog was happy when I arrived to pick him. He smelled good and the trim is exactly what I wanted. read more

Short story: Can never get the guy on the phone, always have to leave a message. Hours displayed are 9am-12pm on website, front door, and business card Claims we agreed to the available hours but I was traveling plane to plane and do not recall this magical conversation, I called, said my brother would be there around 11am to pickup. Brother arrived at 11:20 guy is not there, and he takes a picture of the sign saying Saturday 9am -noon He said he is available around 4:30/4:45 gives us very short notice Tries to charge for 10 nights but they stayed for 8 nights, tries to say that he is charging extra because this is "after hours" even though he feeds the dogs at 5pm every night so he would have been there anyways Wife calls him out on it Owner yells at my wife I calm them both down, pay and leave. Won't be back every again See below for more details on the event Worst experience I have ever had dealing with customer service, I pay my money to have him watch my dogs and just getting this guy to call back was ridiculous me and my wife would have to call numerous times and maybe get a call back at a random hour later in the day, and yes we would call within the hours posted online, the communication was just not there. He claims his hours are 9-11 yet on the website, posted on the front door, and on his business cards it says 9am-12pm. Yet he tried to charge me for 10 days when they were there for 8. My brother attempted to go in the available hours around 11:20 and he could not get them. So when we arrived at a last minute arrangement of around 4:45pm he tried to charge us for 10 nights, now just to start Friday to the following Saturday is 8 nights and he claimed this was an after hours pickup so he charged more and somehow got to 10 nights. I should also add that he told my wife that he feeds the dogs at 5pm every night so I didn't feel I should be paying any extra for that as he would be there at that time regardless, also if that's the case why call us for tonight instead of tomorrow if we paid the same? There would be no point! And when we asked him about it my wife was a little emotional after 12 hours of travel, who wouldn't be? So she was a little emotional in her voice and I tried to keep her calm as well. He then proceeded to raise his voice at my wife, I'm guessing he was thinking that we were accusing him of wrongly charging us, which in my opinion he was as he should have been there around 5pm every day to feed the dogs as he told my wife and this was around 4:45pm when we picked up my dogs. Against my initial anger I stayed as calm as I could and tried to calm her down and him as well, nothing good comes from anger. He claimed he was doing us a service and maybe he was but honestly my opinion is skewed as he was yelling at my wife about it all. This was very simple and honestly it's the owners fault, everywhere you look it says 9am-12 Saturday's as summer hours however nowhere does it give dates as to when those hours start or finish just that they are his summer hours. We had so many short conversations over the phone that I don't even remember him telling me the hours were now 9am-11am as it seemed that every conversation with him was totally different almost like talking to different people. I have the majority of the altercation on video, all audio but if you know the guy you know he's yelling in the video, and we were never aggressive towards him so I felt I had to for security reasons, record as much as I could, I started recording a few minutes after I realized what was about to happen. I won't post the video as it will do not good but I do have it saved. Do not take your pets here, owner doesn't know customer service plain and simple. I have no idea if maybe this was a freak one in a million event or if this is the norm for him, no clue, don't care, won't be back, plain and simple. read more

Landenberg Pet Resort - Hours listed and on the card mentions nothing of "summer hours" - Pet Groomers Near Me - Landenberg, Pennsylvania

First class operation at the LPR!!! This was my dogs first overnight and my first experience at LPR, so I was on guard from the start. Bob was great, answered all my questions, and set proper expectations. I ended up coming home a day early but after hours. I wanted my best pal and called to see if there was a chance to get a late pickup. This is unheard of at most kennels. Bob was more than happy to meet me and quietly got me back home with Bowen. Bob is an absolute professional and clearly speaks canine. If your looking for a kennel, Landenberg Pet Resort is a place you can trust. read more

Been through a few kennels over our three dogs. Not only is Bob the absolute best from a pricing perspective but he is the best person in the world you want caring For your pet while you are away. Bob treats your pet like its his. There is no higher praise I can give this man. When everything goes perfect he is great. When things don't go perfect he is at his best. We recently had an issue, no fault of Bobs, happen while we were away. This fantastic individual took care of our Magpie like it was one of his kids til we could get back to her!! He is the best kind of person, the best kind of business owner and eternally has my business. He should have yours. read more

Absolutely a BEST BET! Bob is kind, friendly and clearly loves the dogs. My dog hates going anywhere and loved going into the facility and immediately took to Bob. It was clear that he loves what he does and enjoys and values the animals in his care. I can't imagine going anywhere else now that I have found Bob, his lovely wife and the Landenberg Pet Resort!! read more

I have been taking my dogs to Landenberg Pet Resort for years for grooming. Bob is always accommodating and does a great job. I highly recommend Landenberg Pet resort. read more

My pups haven't visited in about a year but are eager to get back to their "vacation" spot! Love the care they receive there. Highly recommend. read more

I have to say, as a first time pet owner I was panicked about leaving my dog in a kennel. I had nightmares of her returning to me as a completely different and very dirty dog. Bob was phenomenal. Chloe, my pitbull, came back just as happy (and frankly smelling better) as when I left her! I had a problem with food transition afterwards, and Bob was great in helping me! For the price, you really can't beat it! I'd recommend Bob to anyone! read more

I've used Landenberg Pet Resort twice. The first time boarding I was really pleased with both dogs being clean and happy upon pick up. Unfortunately, the second time -7 day boarding stint- was awful. I could not believe the state my dogs were in: caked with their own feces, urine, filth and discharging eyes. The stench in my car on the way home was overwhelming! I had to bath them both several times outside before bringing them inside. It was very busy at pick up, with the owner being absolutely unapologetic and clearly in over his head. I did not want to cause a scene and just left, as the dogs were desperate to get out if there. It's sad because the facility itself is beautifully set up. I can truthfully not recommend this place. Perhaps things are better for shorter stays when it's not busy. read more

Landenberg Pet Resort is the best in Southern Chester County. Bob owns the place and lives on-site. Large clean runs offer both inside and outside options for your dog while you're away. It's located near Hockessin, Delaware and Landenberg/Avondale, PA Check out www.landenbergpetresort.com for pictures. read more

I've used them several times and my golden has come back happy and exhausted. It's a great thing!!! I wish the place was bigger to take in all requests but then it was lose its small town country feel....great job and thank you!! read more

Landenberg Pet Resort is a 5-star facility. Bob will work with your individual needs for your dogs and will give meds, feed 1/X day or 2/X day, depending on what your dogs are used to. He will work with you on pricing also. The facility is heated, air-conditioned, and the dogs listen to music. The runs are large and spacious. I have boarded with Bob for vacations and multiple major surgeries. In each case, he went above and beyond the norm. The dogs are bathed before they come home (he needs advance notice of pick-up so this can be done) and my dogs have returned home happy and healthy. I recommend this facility highly. read more

Ive know Bob for 20+ years and he has always taken care of our dogs. From 150 lbs to 20 lbs makes no difference. Great country setting Nice long dog runs They all have come home healthy read more

I Ihave used Landenberg Pet Resort many times over the last several years. The last 2 times that we picked up our dog, she was dirty, and had poop stains all over her and her bed. She also came home with kennel cough (and her shots are current). This place is dirty, and the owner must not care anymore, because he does not take care of your pets. I WILL NEVER GO BACK THERE - CAN'T SAY THAT STRONGLY ENOUGH - AND WILL DISCOURAGE ANYONE I KNOW FROM GOING THERE AS WELL. read more

I left my dog in the care of the Landenberg Pet Resort this past summer. Although difficult to get a hold of to set up care, once I finally was able to reach Bob he seemed friendly enough. I had high hopes when I left my dog with the Landenberg Pet Resort. Unfortunately, when I came back to pick my dog up, the young man (he was the only one there) could not find my dog. I figured this would be settled in a few minutes, but after awhile he came back to the office and asked me to find her with him. She was no where in the kennel area. After waiting for what seemed forever, he finally located her in a small room. I am not sure why she was put there; no explanation was ever given to me. I had left her crate with her so that she had some comfort while she was there. The crate and her blankets were soaked with urine as she smelled terrible of urine. Not being one to complain, I took my dog and left. With the chaos going on when they couldn't find my dog, I left with out the proof of vaccination papers they had required me to leave with them originally. I called several times. Finally when I was able to get a hold of Bob he said he would drop them off as I was local. However, he never did. I called several more times. I finally left a message asking them to mail them to me please as it is hard for me to get to their place during the few hours they are open to the public. No response from them. A few months later, once I finally found a time when I could stop to get the papers myself - they could not find them. Bob finally located one vaccination paper, but could not find the rabies vaccination paper. Every point of service they provided was disappointing. I really was hoping for a better experience; I cannot recommend this facility. read more