Randy Jones Glass and Mirror installed safety glass in our front office. It really looks beautiful…read more It is aesthetically pleasing to the eye, extremely sturdy and fits perfectly. They were considerate and professional when installing. Highly recommend them for any glass work you need.

From the owner: Redoing your bathroom then there is only one person to call when it comes time to install your…read moreshower doors and mirrors. Randy Jones Glass and Mirror is Southern Illinois #1 installer for anything glass and mirror. When you want it done right there is only one name Randy Jones Glass and Mirror.

Said they would cut glass for my window and call me. No call. I tried calling. No answer. I…read moredrove over, and two guys were standing at the desk while the phone was ringing, unanswered. One guy explained that he hadn't called, because he didn't have a piece of glass big enough. "I sure wish you had answered the phone before I drove over here," I commented (as the phone rang unanswered). "Oh yeah - I'm not sure where the secretary is" was his comment. I drove to the "right" competitor to "do it" in Murphysboro, and they cut the glass on the spot for about 2/3rds the price I was promised by the "Glass Doctor of Carterville." I won't call this place again.

Horrible service. It took them over a month to finally show up, with no communication in the…read moremeantime. Then they showed up and got the measurements, and I didn't hear from them again for another month. So I miss a call from the guy, immediately call him back, and he quotes me an outrageous price. I push back on it and let him know that I'm already unhappy with the lack of communication and he tells me that he's "not arguing with me." Well that really sent me over the edge because I wasn't arguing at that point, but I sure was after that. I went to Marion Glass and they were so professional, way cheaper, and super effective. Do yourself a favor, go to LITERALLY ANYWHERE ELSE!

I had a great experience with this windshield repair company! Scheduling was incredibly easy, and…read morethey offered plenty of available options that worked perfectly with my schedule. The repair itself was quick and super convenient. Overall, the whole process was smooth and stress-free highly recommend! (Belleville Location).

Ghosted. Got an email 2 weeks after request. No call. Job was already done. Apparently, no interest…read morewhen contacted.

I am 70 years old and on Social Security. Will Sisk and his co-hort from Arview Plumbing ripped me…read moreoff several years ago to the tune of $1600.00 by telling me I needed a new hot water tank. I didn't! The only problem causing my floor to drop several inches was due to faulty washing machine taps that had been leaking for years behind the wall. At first I thought he was very honest, was I ever wrong. And to top it off a used hot water tank was replace by mine which was in excellent condition. How Will Sisk pointed out I needed a new tank was to turn the water valve up to make it look like it was leaking. I didn't think at the time but if my tank had been leaking that much my water bill would have been hundreds a month. Why he would do this I don't know, just plain greed as I was already paying him over $600 to lift my floor back to where it is suppose to be. Whatever he did, I also don't know, but my floor is still sagging. When I asked him about it he said it was caused by the build up of the glue when putting glue down to replace the linoleum, but is safe not to cave in. Pure greed, he could have only gotten $200 more after splitting the $1600 with Arview. He professed to being a Christian, what does that tell you? Hypocrite! By the way, these pictures are not of any work done by Will Sisk, why there are no captions underneath. Another by the way, Will Sisk hasn't been arrested but his son, Chad has, in connection with the dangerous and illegal drug, meth.

From the owner: Don't hesitate to call Will Sisk Construction in West Frankfort, IL. We are committed to your…read moresatisfaction. Call us today.

We were in a mess; cracked windshield on Saturday and leaving for Florida in 9 days. Replacement…read morewas done on Wednesday and looks great and hassle free with our insurance. Trust Glass Dr. to do it right !

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read moreMount Vernon provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

DON'T CONTACT THIS COMPANY, CONTACT EDGEWATER OR YOU WILL REGRET DOING BUSINESS WITH DAVIS GLASS!!…read moreDavis Glass is one of the worst businesses in Cape Girardeau and I regret working with this organization. George the owner and estimator came over to measure for a new window and a new Shower door. When we schedule the first attempt to have his install team come out was when it snowed on 12/28. I arranged my schedule so that I could be available to help not knowing it was going to snow. That day no one reached out nor was I able to contact anyone to ask if we were going to reschedule. Three days later, we rescheduled the install for 10 days later. The second day of install everything George has measured was wrong, all shower glass panels and the window. This is his company and he measured everything incorrectly, I do not understand how that is possible when this is all you do for a living. Also, during this install day his team tracked mud in the house and onto our brand-new carpet. I called the office the same day and it took over one week for the team to respond to us, we had to purchase a carpet steam cleaner and clean the carpet multiple times. After one week of their office calling not me back, they send their office cleaning lady to come over who provided no additional help for our messed-up carpet. On their third attempt everything was measured correctly but the hinges didn't match the glass panels. WE ARE NOW AT OUR FOURTH ATTEMPT FOR AN INSTALL! On the fourth install attempt they installed everything only see their measurements were still off for the shower STILL, we had to buy a rubber sealer to cover the gaps as water was coming out of the shower and the window was of poor quality and didn't even match the other windows in our home. I am now working with Edgewater and will be returning the window I had initially installed from Davis Glass. I say all this to tell everyone Contact Edgewater, they are very busy but that's because they do great work, I have no idea how Davis Glass is still in business absolutely the worst customer service, I always had to call their office only to wait to be contacted again.

I have never put a poor review on any site for any business. But I am blown away with the extremely…read morepoor customer service by Davis Glass in Cape Girardeau, MO. I'm very pro business. Mistakes happen, that's a fact. Every business has made mistakes. It's not the mistakes you make as a company that defines you, it's how you resolve those issues. After explaining my issue with Davis Glass to the receptionist and asking for management she was extremely rude. By the end of the conversation I was told that Davis Glass would no longer do business with me. This was due to me explaining multiple issues with a Davis Glass employee in my home and still not having glass in a window that the Davis Glass employee damaged. The receptionist would not let me speak with anyone else. Unclear if the receptionist was rogue, I went into Davis Glass to speak with the owner. When I met the owner I was told that he had spoke with the receptionist and he said he did not care what I had to say and asked me to leave. I fully agree if a customer threatens, hurts, yells, or uses vulgar language with an employee the business has every right not to do business with this type of customer. None of this took place, I did not use foul language, yell, hurt anyone, threaten or disrespect. When I tried to explain my issue, even though I was blown away at this point, I was told by the owner that he did not care. I told him that I voiced my frustration calmly and was not in anyway disrespectful, no company that has this type of customer service is too big to fail. He laughed and walked away. I decided to rate poorly and post this due to the extremely poor customer service that the owner himself gave. Possibly this could help someone else not run into the same issue that I have. Also it is very obvious that one of my goals with this post is to turn business away from Davis Glass. I believe that companies should be pro customer service and value customer feed back. Definitely not leave a customer worse off than before you entered their home.

Jay was great! the glass replacement in two very old broken windows was done beautifully and you…read morecan't even tell there's glass in the window, it's SO clear and perfect.