Randy Huntt came out and adjusted the pre existing pylons in my crawl space. He was very…read moreknowledgeable and efficient.

We had some cracks in the drywall that had been slowly increasing in size. Jason came and…read moreperformed a complete inspection and determined service needed providing a very reasonable estimate. Service scheduled and updates maintained by the office. Call received the morning of service. Aeian, Zack and Mike arrived and promptly set to work. Work was performed from the exterior with piers set at designated locations. Jacks raised and stabilized the footing and slab. Work area was clean and returned to satisfactory condition. Great service, friendly, and professional. Job completed in approximately 6 hours. Very pleased. Noticeable closure of drywall. Would recommend and use again.

"Skilled labor isn't cheap. cheap labor isn't skilled." Mike Rowe…read moreFrom first contact w Misty, to Anthony, Jacob, Jason, Nate & Dakota: Each was professional, punctual, efficient, instructive & friendly! If you want something done right, the 1st time! Choose Crawlspace Ace! May God continue to bless this business & these individuals

I've had only positive experiences with this veteran/locally owned company. The Crawlspace Ace is…read morethe company that you can rely on to get the job done RIGHT! I've seen many basements and Crawlspace's they have done and have always been impressed. Not only by the quality of work the team produces, but the happiness and sense of security they provide homeowners is amazing.

I decided on high and Dry to perform some long overdue crack repairs in my basement. At the first…read moremeeting with one of their staff I was taken with their straightforward honesty and expertise and chose them over another well known firm to fix my basement. Their pricing was very fair and when the crew arrived to do the work they were friendly, polite and capable. The work was done well and they left the work areas neat and clean, no mess or debris left behind. Weeks later a heavy rain revealed some leakage behind a couple electrical receptacles I had thought were too much trouble to remove and hoped we could get away with not sealing the cracks behind them. When I called them back they were on it immediately and scheduled a follow-up visit to address the leaks. I was able to remove the electrical boxes to give them access and found another 4 feet of cracks besides. They arrived right on time, repaired both the hidden and the newfound cracks and did it all at no charge, even though it was no fault of theirs. I am truly impressed with the quality of their people and their work. I could not recommend High and Dry any more highly.

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

Extra Long Post Warning:…read more I chose Stratum for my window well drainage because they have, across the board, glowing reviews. I mean glowing. By and large, those reviews are probably well earned. Here's my experience... I first met with a salesman named Matt. Matt is great. He definitely gave me a bit of a hard sell, but I get it. But I made my own decision in the end. I will say that never have I been walked through a process with as much care and detail as Matt provided. He is lovely. If anything, I would say he doesn't have to sell quite so hard. I was scheduled for a one-day job on June 20. On June 19, the head construction guy (don't remember his name, let's call him Rick) called me to say that if I really, really insisted on them coming the next day, he would make it work, but they really couldn't because they were behind. It was a bit of a strange guilt trip, but whatever. Ohhhhkay, fine. When can you schedule me?, I asked. Rick tells me, "Well, without looking at my calendar closely I can give you July 3." I thought 2 weeks was kind of an extensive delay but I haven't been busy this summer so I said okay. (I was hesitant about taking the day right before a holiday weekend, but I was assured it was a one-day job.) So July 3 arrives. Keep in mind that Matt has been in contact this whole time, being sure I was kept in the loop. On the morning of July 3, a crew arrives and the crew leader, (maybe his name was Keith?) went over the work. But! The paperwork was missing a key part--a new window well and window well cover, which was part of my bid. I explained that to Keith and he said they will make it work. I left to grab coffee and when I returned, an older guy was there to tell me that they wouldn't be able to do the window well and cover because it's not in the contract and they don't have the time. I think this guy is Rick, the one who has rescheduled me from June 20. "I'm trying to get my guys out early because of the holiday," he says. He also takes me down to my basement, where the work is happening, and says he's sure he'll be back again soon because I need more drainage than just what they're doing today. I wanna pause here and talk about gender. It was clear that Rick didn't totally respect me because I'm a single woman living on my own. He talked down to me terribly. I hate saying this because everyone else was great. And the guilt!! I totally get the desire to have your employees done early before a holiday, but the new well and cover were part of the contract and my work was already been delayed two weeks. While Rick and I were trying to figure this out, Keith walked up at that point and informed Rick that Matt had confirmed I had paid for the well and cover. At this point, I felt incredibly awkward because it seems like there was some kind of miscommunication I wasn't part of. Please know that most of this process was really positive. Keith was wonderful. A born leader. He was kind, competent, and cleaned the basement area so well. The crew had a really good rapport with each other. And I honestly can't say enough good about Matt. Would I choose them again? Maybe. Matt is truly awesome, and everyone other than Rick was absolutely fantastic. I mean, these guys were teaching each other stuff and so supportive. They were really sweet about my cat and just so professional. Oh! And for those interested in cost. I had one window well drain installed, connected to one sump pump. The downpayment was $1400 and the remainder was $3400.

Our addition needed structural care and the project team did not disappoint. I would like to…read morethank Stratum for their knowledge, professionalism and care spent cleaning up the job site. I highly recommend their services. Kristine K

The employees at this business are professional, honest and leave the job cleaner than it was…read morebefore. You may have to wait for them, but it will be done right as they have so may years of experience. I received a detailed estimate in the mail shortly after he came to look at my job ( I could have received a handwritten note that day if I insisted on a roundish quote on the spot) but wanted a more accurate amount. I have hired them for several different jobs including concrete and waterproofing and easily recommend them.

Requested service in August. old man came out and gave me a quote. Shook hands and agreed. Never…read moresaw or heard from anyone again. I called on October to see when they were coming out. Their front desk lady was rude and said they were still "backed up." It's how December and not a call or anyone showing up. Nothing. Worst company ever. Still work on scratch paper quotes and zero structure within the company. Zero stars should be awarded.

We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

We used Perma Jack 10 years ago to fix two foundation walls and waterproofing. So when we…read moreencountered an issue with a third foundation wall, we didn't hesitate to call Perma Jack to help fix this problem as well. Their teams did an excellent job not only on my basement, but you couldn't even tell that they had to dig large holes in my front yard to anchor my foundation wall. The lawn was repaired so well I could barely tell where they dug. All of their staff were professional, on time, and cleaned up when the job was complete. We are very happy with their work.

Two words that make every homeowner cringe are, "Wet basement"…read more It doesn't matter if it is inches deep or just minor seeping around the edges. It's still a major repair that needs immediate attention. It's better to do it, sooner than, later. My house has only a partial basement, the majority of it is finished crawl space. I have a laundry room upstairs, so all that is in my basement is the furnace and extensive shelving units for storage. With that being stated, I rarely have any need to go down into my basement. When I did venture down after one of the early spring down pours, I discovered I had an issue. It wasn't major, but I wanted it fixed before it became one. Again, being new to the RIverbend area, I reached out to friends and family for recommendations. Everyone of them said the same thing, "Midwest Basement". So it was a no-brainer on calling them to do the job. They came and gave me an estimate, explained what they would be doing and told me what I needed to move to make the work area more accessible. When scheduling a time, they were accommodating to my unique work schedule. Best of all, it was a smooth job and they completed the job faster and easier than anticipated. I could not have been happier with the work team. They were all very professional, friendly and respectful of my property. Their clean-up at the end of each day was impressive in itself. The weather has been dry since my work was completed, so I'm waiting for the next rain to really check things out. However, a friend who used them in the past, lived in his house for another 13 years after the work was completed and never had water again. I'm hoping for the same positive results. When: June 2, 2021 Why: Wet basement

Mom's basement had to have a ton of work done, i.e. waterproofing, etc. We went with Midwest…read moreBasement Tech and was so very impressed with the quality of work. The men who did the work were very friendly and very professional. I would highly recommend them to anyone who needs their basement/foundation repaired. Call Steve at 618-372-7077. Definitely a five star operation.

This company did work to our crawl space before we bought our house and while at the time was not…read moreup to par, they recently honored our lifetime warranty and came out and completely redid the job. The work that was done recently was 100% better than the first time. We were informed that they had had issues with the crew who did the work the first time and were dealt with. They fixed the work free of charge and the crew that was here did a good job and was very nice throughout the process. I appreciate that the owner took our position into consideration and did the right thing. As a business owner he could have taken advantage of us like some business owners have done us in the past because we are a younger couple but he was nice enough to want his work to be done correctly.

These folks are the best around, when you think quality and service they are it, they did my work…read morein one day, these folks know their stuff and you could tell in the detail. So if need work done call them, oh one more thing you talk about customer service they are tops. All they wanted was for me to be happy and I am,