My experience with this retailer was exceptional. After ordering neoprene pants at the wrong size I…read morecontacted them to change the size the following day. I received a reply granting my request and have since received the pants which are a perfect fit. This almost never happens in online retail ordering. I am happy with the pants and certainly happy with the service.

They appear to be out of business. I've left several messages and called numerous times. Facebook…read morehasn't been updated in over a year and the site no longer takes payments.

Not too many reviews of this Marine store on yelp, so I thought I would weigh in with our…read moreexperience. We purchased a new Jeanneau 7.5 walk around in 2021 and our experience has been extraordinary. Mike and Penny have been exemplary in their support and communications to us as was needed. The salesperson I had originally worked with left before the boat was delivered, Mike took over. The boat hull was white, we had ordered the blue hull and without hesitation, Mike offered us the chance to vinyl wrap the boat at no cost to us, since we had desired a colored hull. In addition, a few of the inevitable minor problems have been quickly and fairly corrected by the people at Louis Marine. We feel that we have been taken care of quite well and would recommend a Jeaneau powerboat to anyone looking and would definitely recommend Louis Marine as the place to purchase your next boat!

Back in 2013, we ordered a new boat from somewhere else. The experience was pretty awful. For one,…read morethe wait was painful -- no updates, no communication whatsoever, and when the boat finally came in months later, it had the wrong interior color and multiple other issues. Once we launched the boat, we became parasites to the dealer. Minor warranty repairs became 6+ month affairs, getting a returned call was like demanding someone's first born child, and the list goes on. Our experience with Louis Marine couldn't have been more opposite. We ordered a new boat from them last year and took delivery this summer. Throughout the wait for our new beauty to come in, Mike kept us informed and passed along updates from the factory, and he was super responsive even when I was sure I was becoming super annoying with question after question. We took delivery 3 months ago and they've been awesome still. We've had a couple of minor factory-driven issues that Mike and his team were ALL OVER. Not only have they made special trips up to where we're keeping our boat in RI to address the issues, but Matt on their team has proactively checked in with us a couple of times to make sure that everything is going good. And whenever we have questions, Matt is all over them like white on rice within a day or two, at most. I share these two polar opposite boat buying experiences because buying a new (or used) boat is a huge financial and time commitment, and I know now that a good dealer makes all the difference. I can honestly say with experience that the team at Louis Marine are the real deal. We're glad to be customers of theirs and hope to be for many years to come!

I cannot say enough good things about Atlantic Outboard. We purchased a used boat and the…read moretransaction was smooth, very transparent, and we are very happy. We have brought the boat in for maintenance since we took delivery and everyone in the dealership us always eager to help and answer any questions we have. 10/10 recommend!

I do not advise buying a used boat from this company. Do not trust that they have looked into…read moreeverything that they should have or that you requested even if they say they did. So far we have had nothing but aggravation after spending too much money.

My first review was too long, basically a professional mechanic that's willing to work on outdated…read moreinboards is tough to find so Scott gets credit for taking on the job I bought I bought a boat from a guy based off of phone conversation so I'm lucky I was able to start it and drive away. Barely the boat had major issues was actually in danger of sinking thank good Scott fixed all the bilge pumps and checked everything but there's some issues. They're just too much like a pitted rusted after cooler that eventually linked frozen seacock was never serviced with my fault for not checking service records. If ever buy an old boat make sure those service records are complete. Make sure they change that impellers and the bolts have all been lubricated especially seacock. The saltwater flushing for those engines and if it gets stuck in there the engine could get ruined quickly. This place had a lot of parts and it didn't they'd find it for you. They were very expensive but basically it comes to this : unless your a multi. Multi-millionaire not just a millionaire a multi-millionaire don't buy a boat unless you can fix everything yourself because a million bucks isn't going to save you

Scott and his team at S&S Marine do a great job. Regardless of your issue, type of boat/engine they…read morework quickly and efficiently to resolve whatever problem you have. I've purchased two boats from them, have had them both serviced and stored there and have nothing but praise for their professionalism and care. I would highly recommend S&S Marine for all your boating needs.

Great quality of work! All problems were solved quickly and efficiently. Highly recommend and will…read moredefinitely retune for future work!

From the owner: About Reynolds' Boats…read more Founded in 1859 and located on serene Hamburg Cove in historic Lyme, Connecticut, Reynolds' Boats (Reynolds) offers its customers considerate care and professional, straightforward service. From its inception as a custom carriage manufacturer, Reynolds has evolved into an award winning marine sales company specializing in fishing and cruising power boats under 30'. We are Connecticut's largest bass boat and light tackle dealer. Loyal customers from across New England know that Reynolds': *Inventory of high-quality boats - new and used - keeps customer safety and satisfaction paramount. *Swift, responsible, environmentally correct service puts customers' boats into the water as fast as possible. *Family members use and believe in the boats they sell, and are always available to answer customer questions. "Big enough to serve you, small enough to know you" penned by Donald "D.G." Reynolds in 1923 is more than a company motto. It's a way of being that ensures Reynolds' customers, employees and community are treated with honesty, respect and fairness...for the wellbeing of all.

We met Tim at the NY Boat show and wanted to come see one of his boats for sale in Clinton, CT. He…read moretook all the time in the world to let us do a deep-dive on the boat, showing us all the features and highlights. We came back a different weekend for an on the water test and I felt like we got a very thorough experience. At no point did we feel any pressure, just a lot of enthusiasm for his product and a high level of engagement with us as a family. He walked us through various options he has seen other buyers take and offered great ideas about certain customization options we asked about. We ended up buying a boat from Tim and we seriously look forward to picketing it up this spring. Overall a great experience so far!! *side note, his restaurant recommendation in town was also very good :-)

The owner is knowledgeable and helpful. Tim was able to answer all of my questions and concerns…read moreand steer me in the right direction for my purchase. Personable and real not a salesman. I recommend anyone looking to purchase a boat, winter storage, slips, parts, trailers, or Yamaha engine work you stop by and meet Tim.

Bought a used Sea Hunt Ultra from Harborside in the fall of 2024. They have been supportive and…read morehelpful every step of the way and their service department is great to work with. James, Marlee, and the rest of the team have been nothing but helpful over the past couple of seasons!

While the office staff is very nice, Harborside Marina's Service Department is the worst I have…read moreencountered in 50 years of boating, both in New England and the Caribbean. while some may enjoy the thrill of a running gun battle with a service department it's not my cup of tea.

My wife and I are first-time boat owners this year. We purchased a custom 2021 Monterey M4 from…read moreBassett Yacht and Sales Boats in Westbrook, CT. We wanted to take some time to share our experience with Dianne and her extremely professional and courteous staff. Being our first boat purchase, we weren't really sure to begin, so we did quite a bit of research on the Internet and decided that Monterey might be a good choice due to the high-quality craftsmanship and good reviews. We selected the M4 based on where we wanted to drive the boat and the type of water activities we are interested in. Bassett Yacht and Sales Boats is a Monterey dealer that is close to us which is how we met Dianne Bassett, owner of Bassett Yacht and Boat Sales. From the very first time I spoke with Dianne she was personable, knowledgeable, and very patient, despite our obvious lack of boating experience. Dianne took the time to ask appropriate questions such as: where we planned on doing most of our boating, how many people would be on the boat, and the types of activities we wanted to do with the boat--really getting to know my wife and I and ensuring we made the proper boat selection and didn't pay form something we did not want or did not need. Dianne also kept our budget in mind when making her recommendation. All the while Dianne was not guaranteed a sale from us but she treated us like long-time customers: always answering questions and making sure that we understood the specifications of our order before placing our order with Monterey. We are very thankful as well that Dianne suggested we place our order early to ensure we would have the boat in time for the next boating season. Dianne and her staff were very flexible. We were able to look at an M4, she had in her showroom, a few times before making a final decision. This is where we met Mike the shop manager. Mike was very personable, professional and just as patient with our first-time boating questions: from everything about the M4 to what we might expect during the Connecticut Boater's Safety Course. Dianne and staff provided an exceptional buying experience. She even helped us through the process of financing and insuring the boat to provide a real "turn-key" product. We have a little over a month or so to go, but we cannot wait to get on the water with our new home away from home and cannot express enough thanks to Dianne for making this happen and making the process very easy and relatively painless. We are very proud and happy to be new members of the Bassett Boating family!

From the owner: At Bassett Yacht & Boat Sales, we know that boating is a way of life and a wonderful way to spend…read morequality time with family and friends, making memories that last a lifetime. We work hard to ensure your boating experience is an enjoyable one right from the start, whether you're taking advantage of our award-winning customer service or joining us on one of our future Bassett rendezvous that we host for our Bassett customers.

I am pleased to highly recommend Diamond Marine. They just…read morereplaced my T top on my like new boat and they did a really wonderful job! All the little details were addressed...as well as the big ones...professionally. Caulk job, fastening, accessories. layout etc . are perfect. This was my 2nd visit for boat work. Happy with results from both jobs. I never write reviews...but I wish to write this unrequested recommendation. Thank you again ...Tom and staff.

These people are the further from honest, straight shooters. They begged me, even the owner, to…read moretake down my 100% accurate review of their dishonent and shotty work. I did, but I should not have. boat motor they sold us was inoperable weeks after the purchase. Spent time in the shop summer '24, all spring of '25. they insisted they were doing us a favor and put a 14 year old motor on our boat for another $2500. That motor worked temporarily but now that i brought it to a real mechanic after issues, he informed me the computer in the motor is shot and thats why the issues exist. So they sold me a second garbage motor and told us they were doing us a favor. Over 2 grand in repairs a year after they did the work.