After reading some of these reviews I was a little skeptical about ordering a Lowrance HDS 12 Live…read more They were a a little cheaper than anyone else so I pulled the trigger and ordered. I was expecting to get a call, as other reviewers have stated, wanting more money or something. I did get a call the very next morning just to confirm my shipping address. The one that called was very friendly. After I confirmed my shipping address he stated he just wanted to make sure everything was correct before shipping. Right after that I got a shipping confirmation and 4 days later my package arrived. Once I found out that this is a brick and mortar type of store I was not too worried about my order. It is the online only retailers you really need to worry about. I am very pleased with my order and how smoothly the transaction went. I think they now have a new happy customer. I will be back for sure.

Always appreciated having Defender Marine as a supplier. I've only been purchasing from them for 3…read moreyears but they've always been great. But now, I can't even access their website. Doesn't matter what computer I use, it says I've been blocked. As another reviewer said, I understand that things can happen temporarily. But this has been going on for a while. When I finally got through to them over the phone, the customer service rep asked me to hold on while she got some info from me. Then immediately put me through to the recorded survey asking me how likely I was to recommend Defender. Talk about being tone-deaf. Had to go elsewhere for my needs and Hamilton in Maine was happy to have my business.

I wanted to write a review to highly recommend Prestige Yacht Sales for anyone considering…read morepurchasing a boat. We bought our Beneteau Oceanis 381 from Prestige a couple of years ago, and the purchasing process was amazing from start to finish. The Prestige team (led by Tom Pilkington) was courteous, professional, patient - overall Tom is a gentleman to deal with. There were no surprises, and any issues that needed to be dealt with were quickly taken care of. Since then they have reliably and responsively helped me with any troubleshooting or servicing issues that have come up - they even made a "housecall" to my home marina in Westport this past week to help with an electrical issue, that they quickly resolved for me (shout out to Peter who is a great guy and a master mechanic!). This team is simply the best, and a must for anyone looking to buy a boat and continue a relationship with a great team who will offer years of support! -Steve Goldstein, Westport CT

We decided to sell our boat, a Pacific Seacraft 40, and we were referred to Prestige Yacht Sales…read more(Tom Pilkington) by our boat yard manager in Rowayton. Tom and his team did a great job helping us prepare the boat and finding a buyer in a timely manner. The administrative tasks were expertly handled by Maureen. Tom is very knowledgeable on all aspects of the marketing, sale and management of other brokers. We are very satisfied by the services provided by Prestige Yacht Sales and we would recommend Tom and his team to anyone with a boat interest.

The guy Scott's a good mechanic and if you're in that area of the Connecticut River base around Old…read moresaybrook or Essex you can get both parts there. The guy probably has everything. I bought a boat as Marina from a customer It was an old boat that I was unrealistically and ridiculously underqualified to do the maintenance on the guy that sold me. The boat failed to tell me that there was no access to the engines without four guys and an hour labor to take entire top of the boat off. I bought the boats because them rings in Montauk are incredibly expensive and I thought I could get a better deal storing it in Connecticut. I also have had very good friend or a few friends over there that I thought could help me do some basic stuff like the oil change change and things de-winterize it. Do some teak work. Paint the bottom and splash Turns out that area of the Connecticut River is brackish water. I need a massive barnacle problem. The black fin that the owner failed to mention was infested with Barnacles up into the housing unit stuffing unit. I made a mistake of telling Scott to go ahead and remove the Barnacles but I forgot to tell my partner/friend about it and he went ahead and did it anyway. Apparently he didn't leave tarps down and caused massive environmental damage with the barnacle shells and the internet $500 cleanup. So now it started as a good thing. Me doing a favor for a friend ended up with us. Bickering and yelling and a friend fit dissolving and now I'm stuck with a boat that I really can't get rid of cuz they're real dinosaurs. Nevertheless, I'm glad that Scott and places like S&S Marina exist that very few mechanics that can work on inboards anymore, Montauk could use a mechanic like Scott. They're a dying breed. It's a very tough job where you're always at a weird angle and four bolts. Three bolts can come out perfectly. And the third one you got to spend the 3 hours on because it's corroded and the spreads are not coming out and you have And you can burn it off. Sometimes one little simple set like set back like that can take 3 hours and that ends up on your bill and people freak out. I used to be the type of guy that would freak out about Marina bills until I worked at a marina. I've worked side by side with some great mechanics and I see what happens. The hardest job there is doing discussing mildew areas and gross holes and billages your breathing and dangerous stuff. The hard job they deserve the money. I just got into a bolt that I couldn't handle and when you do that you better be a multi-millionaire and I'm not. Scott's assistant Caroline was very pleasant and professional I was hoping she would send me an invoice for some of that commissioning work they did I'm still not sure of what it cost for a short haul. That's why it's not a 5 but other than that the place is clean. The docks are beautiful right there on the river. It's a great place for transient to stay and again he is parked for just about every engine and if not he'll work hard to find them. God's probably wanting few professional Marine mechanics that'll get the job done. Not cheap but if you want cheap do it yourself

Scott is the absolute best. He has saved my bacon not once but twice, when I encountered serious…read moreissues on each of my two engines, two years apart, in two different locations, each one many miles away from my home port in Norwalk CT. In each instance he went way above and beyond the call of duty, having key parts shipped overnight from the factory and, in one instance, having one of his team install the part immediately at his facility, and in the other, many miles away, finding the right guy to do it and arranging for him to do it promptly where I was. In each of these two instances Scott was utterly responsive, fair in his pricing, and easy to work with. I'm grateful for how he helped me in tough spots, and I recommend him highly.

Great quality of work! All problems were solved quickly and efficiently. Highly recommend and will…read moredefinitely retune for future work!

From the owner: About Reynolds' Boats…read more Founded in 1859 and located on serene Hamburg Cove in historic Lyme, Connecticut, Reynolds' Boats (Reynolds) offers its customers considerate care and professional, straightforward service. From its inception as a custom carriage manufacturer, Reynolds has evolved into an award winning marine sales company specializing in fishing and cruising power boats under 30'. We are Connecticut's largest bass boat and light tackle dealer. Loyal customers from across New England know that Reynolds': *Inventory of high-quality boats - new and used - keeps customer safety and satisfaction paramount. *Swift, responsible, environmentally correct service puts customers' boats into the water as fast as possible. *Family members use and believe in the boats they sell, and are always available to answer customer questions. "Big enough to serve you, small enough to know you" penned by Donald "D.G." Reynolds in 1923 is more than a company motto. It's a way of being that ensures Reynolds' customers, employees and community are treated with honesty, respect and fairness...for the wellbeing of all.

Had the craziest interaction at Dodson's boatyard this morning . Pulled in to the dock to gas up…read moreand we were told we would have to move to the other side. No problem....we moved the boat to the other side of the dock. A young man came out and said he couldn't sell us gas but wouldn't say why. He finally said there is a 20 gallon minimum so we said ok but he still refused to sell it to us . When we asked to speak to the manager ,he laughed and call someone else to come out side. She told us we had to wait in the harbor until someone else decided to leave and insisted the young man had said the same thing. No one at the dock was getting gas so I guess we would have had to wait until someone decided to leave.Fortunately we were able to go to Noank Boatyard and receive kind,excellent service at a cheaper price. Dodson's was rude and we will never get gas there again!

Do not stay on a mooring in their marina. They are 100 a night, and do not tell you until you…read morearrive that it's a 2 night minimum. Most places on the cr/ri coast charge 40-50 per night without a minimum. Since covid they have become very unfriendly to transients.

Mike, Sean, and the crew at Stateline are awesome to work with. They are attentive and get things…read moredone right. Very pleasant experience all around.

Absolutely the best in service & repairs for any marine needs. Mike & his team of experienced techs…read morecan take care of your engine & keep it running at it's top performance level. A++

Recently I purchased a small boat and trailer that Megrew's was selling for a private owner and…read morethey were very professional with the paperwork and helping with us and the previous owners getting ready to tow it home.

From the owner: Hobie Dealer - No Rentals - MirageDrive Kayaks, Sailboats, & Catamarans, Retail Parts and Accessory…read moreStore. Tohatsu Engine Sales and Service Shop. Johnson and Evinrude Parts and Service Shop. New line added in 2019 of the Duxbury Dory 16' with or without console, New line added in 2020 Marlon Aluminum Welded Utility and Jon Boats.

Best boat repair facility in the area. Most talented group you will ever find. They can fix…read moreanything.

Such thoughtful, careful and attentive service and updating the electronics that we cruised from…read moreWesterly to Chicago without a single issue. Thanks for taking such good care of my Sabre 42 Salon Express!

Done business with Hank for maybe 15 years. Laid back, honest, thorough, listed my boat with him…read more Spoke to atleast 6 satisfied customers. He knows how to buy and sell boats which is what you want in a broker. And a genuinely nice guy.

We had a great experience with the purchased of a used 2011 Regal 2100 from Petzold's Marine…read moreCenter. Our salesman, Jordan, went above our expectations. He is very knowledgeable, helpful, patient, accessible and pleasant. Petzold's completely went through the boat and they were very honest with everyhing. We have been researching boats for awhile and found Petzold's prices, on used as well as new boats, to be the best around. They really work with you and sell quality boats. Thanks to all at Petzold's!

***FALSE ADVERTISING***…read more I live out of state. I went to https://www.boats.com to look for a boat instead of ordering it from a local dealer. (Due to supply chain issues I won't be able to get the boat made this year.) I've been looking for a specific Starcraft deckboat (that Petzolds currently has in stock) for almost 3 months. Even though they advertise through the internet nationally, Jordan's (Salesman) boss informed him they will not sell to anyone that is not local. The reasoning for this is because they want to service the boat. Bottom line... my money was not good enough for them even when I informed them I wished to purchase the boat. I would give their policy and customer service negative star's if possible. I'm sure Starcraft will want to hear this story as well. ~Wil