Christian did an amazing job helping me with my paperwork, he carries himself in a respectful,…read morehelpful manner. Thank you Christian!

The woman with glasses at window 13 was extremely rude, hostile, and showed blatant racial…read morediscrimination. She drove me away with an unacceptable attitude. We pay a massive amount of taxes every year to support government operations, yet this is the kind of treatment we receive in return? I really want to report her, it's 7/23 today.

I had a conference in this building and it was a good, easy experience…read more Getting here is very easy. A few blocks off of 880 and you're in a large parking lot with easy access to the building. Take your ticket at the gate and find parking. I felt the lot was secure. I'm sure lots of employees park here, but it is a public building too. Inside the conference rooms are modern and clean. Restrooms are also very clean. Leaving, I thought I was going to pay a lot, but it was 75 cents. Really? Now that's a deal!

Quick and easy service. Friendly staff. I was in and out under one hour. The only confuse part is…read more You go into office B and office A. From Hayward Bart it a quick uber ride. If you taken the bus not sure how long you get there.

I usually try my best to avoid the DMV, and this experience reminded me why…read more My dad recently tried to go in on his own, and unfortunately had a really frustrating experience right from the start. The front desk employee--who has been there for years--was very rude and dismissive. I understand that staff deal with a lot of people who may not have the right paperwork or may not be tech-savvy, but that doesn't excuse the lack of patience or basic courtesy. My dad was told he needed to scan a QR code outside to check in. He tried to explain that he didn't know how to do that, but instead of helping, he was told to "just use your camera and scan it." He ended up taking a photo of the code and was understandably confused. Even the security guard wasn't much help. Frustrated, he left without getting anything done. Luckily, I was on spring break and able to go back with him. When we arrived, he immediately recognized the same front desk employee. We managed to check in properly and waited about an hour. While sitting there, I couldn't help but notice how she spoke to other confused customers--it was honestly hard to watch. I get that the job can be repetitive and frustrating, but many people coming in genuinely need help, especially older individuals. That said, I want to highlight someone who completely turned the experience around: Armaan. Armaan was incredibly kind, patient, and helpful. He took the time to clearly explain everything my dad needed to do, made sure we had all the correct paperwork, and even double-checked with a coworker to ensure everything was done right. His professionalism and attitude made a huge difference. This was the first genuinely positive experience I've ever had at the DMV. If it weren't for Armaan, we likely would have had to come back--and I honestly don't know how that would have gone. 5 stars for Armaan--he deserves recognition for going above and beyond.

The front desk staff member was rude and disrespectful to us from the moment we approached. When we…read moretried to ask a question, she raised her voice and spoke to us in an unprofessional manner. We waited in line, but when it was finally our turn, she ignored us and chose to help someone who had not been waiting in line. In contrast, she greeted a white mother and her son with a smile, was extremely patient, and treated them with kindness and respect. The stark difference in how we were treated compared to them leads me to believe that we were subjected to racial discrimination. I found her behavior unacceptable, unprofessional, and deeply upsetting.

There may be long wait times, but the employees are pretty good and helpful when helping me out and…read moreanswering all of my questions.

I had a very bad experience with this location. I came in take my ticket wait for 45m. The lady at…read morewindow 1 asked me my information and my zipcode. I explained my situation about my parents that they lived in a foreign country so I just need a general information to help them plan and what IDs do they need to bring. The employee kept cutting me off said that she can't tell me any information which is understandable and I'm aware about the privacy rights. She told me my dad need to come to the "local" office that he lives and said my zipcode is different. Instead of helping and advising they just told me that my parents need to brings their IDs that it. I'm not asking her to go to my parents profile or social to gave me the information. All I'm asking is show me like a flyer or where to find information, answering general questions for example how many ID do they need to bring, what type of IDs will be acceptance and what ID will not be acceptance. I tried to repeat 2-3 times my questions but she did not let me finish it. My parents are elderly, and they will travel very far to get their benifits done so I hope the employees be nicer to people to save time for others.

Excellent service with a complex issue Was seen promptly in…read moreSan Leandro I wish I remembered her name for recognition

This was my first time at a Social Security office, and I drove 40 minutes to the San Leandro…read morelocation because they had the earliest available appointment. Based on my experience, it was well worth the drive. I arrived 30 minutes early. I was sent a text message with a link to check-in when I arrived, so I checked in on my phone and went to the kiosk (which is on the left side of the entrance upon entering) to print out my ticket. They have a TV screen on the wall with a queue of ticket numbers, but they will announce your number when it's your turn over the intercom. The sound quality of the intercom isn't the best, so listen closely for your number. The waiting room is small, but thankfully it wasn't full. From my appointment time, it took about 20 minutes to be seen, and I was good to go after about 15 minutes. Essentially, my visit took only 35 minutes of my time. I spoke with two employees, and both were very pleasant. The gentleman who helped me update my social security card was very helpful and kind. He made sure to answer all my questions and advised me on how to proceed with my next steps. As other reviewers have stated, you MUST have an appointment. There are signs posted all over the office stating this. I highly suggest making an appointment online as it's the fastest and easiest method. As for parking, the parking lot is tiny. In the same plaza directly across from the office is a Mountain Mike's Pizza, which also has a row of parking. A majority of the parking spots directly in front of the office are handicap parking, so if you don't have a handicap placard, I suggest parking in the spots next to Mountain Mike's Pizza. Just be sure to enter from the main road because that is the only way you can enter that side of the parking lot.

This is the first time needing the public defenders court appointed attorney, however would like to…read moresee if this case will be resolved timely. I have not been able to speak to Her directly, however have trust in these reviews that this will be a good outcome. Warm regards, Diana

Awesome and compassionate! my pd was Sarah Star, who does…read moreher job by far, more than any other Lawyer in the California bar! She Needs To Be Promoted, and is the reason why the court in Dublin shines by far, thanks my shining star ! keep up the good work! meeowwww meeeow

the Weekes Branch Library is next to the community park. it has limited hours and limited…read moreresources. only full day is Tuesday. other days have just a few hours or it's closed. tech center, children's book, teen area, and the DVD movie sections are notable destinations here. the newspaper & periodical section is sparse.

It's smaller than the hayward library and average library. The staffs there are very friendly!read more

I am not sure if this is the best place, as I couldn't find the actual probation office in Yelp,…read morebut this is who this review is meant for, specifically Mrs. Martinez i have been on probation most of my life, and it has always seemed as though it's just there to get you caught up again and again, instead of trying to understand the individual and why they (in my case) keep getting into trouble . Mrs. Martinez is different; she actually cares about what is going on in your life that has led you to her and really pulls out all the stops and options to help you be successful not only in completing your probation successfully but also in your life inso making it possible to stay off of probation in the future. She has gotten me into counseling (something I never thought was even an option or that I needed or would be helpful , but it was, for understanding why I make some of these bad choices, understanding what triggers me and how to deal with those triggers ) instead of a rehab treatment I didn't need and would have gotten me let go of my current job, due to all the required check ins and meetings i would need to attend . she also helped me to get back on my feet with temoarary houseing until together we found affordable perminate houseing keeping my family the entire time. All probation officers dealing with troubled individuals should have this approach instead of setting you up to fail to keep you in the system and money flowing through the jails. If all probation iofficers handeled certin cases like this I truly belive crime would be down and we lives could be saved.

The clerks in Family Law here are great. Very efficient and helpful in every encounter. If only all…read moregovernment offices were run this well!

Great recruiting team!!!!! I was supported from the first…read moreday I entered by every single person It's like a home away from home I couldn't have asked for anything less

Had a great experience at the Hayward Army Recruiting Center! The recruiters were professional,…read morefriendly, and really took the time to answer all my questions thoroughly--highly recommend!

I haven't called your office yet I'm in the Driftwood nursing home on one 9700 Hesperian boulevard…read morein Hayward a woman who my spine surgeon heard great me the second day that I was here came into the room with a woman who's been on this street for three and a half years and the first thing she said to me was I want your milk she said other weird things like I've heard you sleeping you're loud when you're sleeping I don't like the way your cough you know it's like not a normal beginning conversation and I feel in danger from the staff at driftwood you could call my spine surgeon to corroborate all of this if something happens to me I want you to know that I made this report three of my vape pens one was in my handbag when was out on the desk and one was in the drawer next to my my bed are gone I've had my passport stolen and $720 and two separate incident that made involve the two people who work on the staff can you hear her in the background She put me here to annoy me and I have her pictures and doctor a doctor Michael Park heard all of this when he was on the phone talking to me ilsa bartlett 510-847-5982

So imagine getting ready for a Jiu Jitsu tournament and me and my friend are simply running to get…read moreour conditioning up we were stopped by 10 plus police cars because we look like we are running from something since the area had a lot of car break ins lol mind u all we had was a shirt and shorts on with absolutely nothing in our pockets, we were then held saying we were "detained" and were held against our will for over 30 minutes mind u while we were only Getting a jog in my neighborhood that I live in lol the sheriffs were rude as hell treating us as if we were criminals and making unnecessary comments to try and provoke us such as "we can try and run but we will be arrested if we do so" when all we did was ask how much longer will the stop take since obviously we were just exercising....legit only one officer apologized for his co workers rude behavior and having us stopped for almost an hour. What I got out of the interaction was do not jog in your own neighborhood...because this interaction I only run at the gym now thanks sheriffs!