I only took a star off because of the timing situation. My friends appointment was at 2:45 and I…read moreaccompanied her, we didn't get seen till almost 3:30. They are short staffed so it's not their fault, but it's still frustrating lol but overall the appointment went smooth and Ms. Space was a delight! I'm so happy she was the one assisting us today, her attitude and humor made it the best experience. Much love and shout out to Ms. Space!

I had an appointment at the Oakland IRS office today to get assistance with a form regarding my…read morefather's estate. As I was explaining the situation, the male clerk continued to talk over me. I asked him repeatedly to please let me finish and listen to what I have to say first! (That was a red flag there!) Because he was so eager to go to lunch, he gave me "my" paperwork and tried to shoo me out the door. I had to stop and summarize the course of action before I left. As I am on the bus home and about to reach my drop off point, I looked through my envelop of documents I brought essential to the meeting, only to discover that he did not give me my documents but someone else's tax return!!! Some poor soul who saw this clerk before me now has his tax return with confidential info in my hands!! I had to get on another bus and head back to the IRS office. Yes, I made a scene when they told me he was at lunch and I have to wait. Total incompetence!!!

Horrible, rude security guards at the lower level of this office! They are too comfortable being…read morerude and yelling at people coming in. To make this location more inviting, the security guards working at the entrance need to be replaced.

The lady at the Alameda County branch canceled my sons survivor benefits despite him still being a…read morestudent. She and her supervisor were biased against him because he homeschooled and did not do the state testing, which by law is not required. Representative Barbara Lee and HSDLA (Homeschool Legal Defense Association) advocated for him. It took nearly a year for SS to respond and pay what is my sons benefits by law. This ignorant biased decision by these two SS reps in te Oakland office created unexpected for stress for the last year. Because we didn't plan for this huge loss in our income, we struggled and stressed. Lots of tears: Thank you to Barbara Lee and her intern Lily and HSDLA!

Gorgeous place to relax and rest taking the environment or just get away from the busyness. Highly…read morerecommend if you can get here it's not a spot that you can walk to often if at all so I guess the only downside is that you would need transportation other than that highly recommend this space,enjoy!

The Port of Oakland is the most important container shipping port on the West Coast. Los Angeles…read moreand Long Beach are bigger, but without the Port of Oakland the nation's economy would suffer dearly. The Port of Oakland was home to the very first containerized shipping terminal on the west coast of the United States. The Port of Oakland is highly visible. From the San francisco-oakland Bay Bridge Trail you have an amazing view of the Oakland outer harbor. From the middle harbor Park, formerly the Oakland naval supply Center in Oakland army base, you have an amazing view of the entrance to the Oakland inner harbor. What used to be the Oakland middle harbor he is now a marine habitat. From the gravel parking lot adjacent to the former naval Air Station in Alameda, you can sit and watch container ships which are larger than skyscrapers maneuver into position alongside the dock. The main office is for the Port of Oakland are in a surprisingly nondescript building at Jack London square. If you get a chance, peer into their downstairs conference room and you'll see an interesting model vehicle which is a composite I'm an airplane and a container ship. And did I mention, the Port of Oakland is also the Oakland International airport. Those of us who live in the San Francisco Bay Area, especially the East Bay, deal day today with the horrible traffic on interstate 880. Much of it is created by 80 foot shipping containers on the back of semi tractor-trailers. These container trucks tear apart the highway, contribute to noise pollution, and are frankly ugly to look at. But these trucks, and the Port of Oakland, keep our nation running.

Poor leadership and management. Sandbagging disabled veterans. Extremely slow processing veteran's…read moreclaims, higher level reviews and correcting duty to assist errors.

Getting military documents; always reliable.read more

The building department is a joke. You submit plans to get them reviewed and they pass them through…read morewith no mark ups. You build per the APPROVED PLANS and you get told no you can't do that. Then you have to pay to get the work done twice. Then they tell you that you need to have PSL permit pulled... basically so they get more money from you for nothing... throughout the entire project, the inspection team doesn't agree/communicate with building and plan review. Such a joke. Even if you get plans reviewed and stamped with your permit, you need to review code and regulations independently because they don't do any of it in review and the inspectors will make you change your completed work.

The second floor has a real attitude problem. The staff here are snarky, rude, and unprofessional…read more I agree with other reviewers when they say they are unfair and incredible unhelpful. For a government building, you are met with ample unprofessionalism. In all fairness, the third floor was pleasant and helpful, but the second floor needs an attitude adjustment. They were pretty condescending when asked a pretty reasonable question about where the payment window was. Not necessary at all.

It would be nice to have a female security guard. I didn't like that I have to have a male guard…read morescan me from the back. Why can't I face him?

REVIEWER # 1 I have…read moreto admit that the building itself deserves over 5 stars! OMG! Have you been here before? Like literally the outside and inside? My first time was when I had a meeting with an organization that is inside and I was stunned to see how beautiful it is! This building is over 10 years old and still looks like a brand new spanking building! This is such a beautiful architecture building in downtown Oakland! Very accessible to BART getting on and off at the 12 Street Station. This building is well secured by Security so please be prepared to put all your belongings through a scanner. If you seem to beep for any reason (unfortunately I wear tons of jewelry and I always beep when I go through the metal detectors) so you will be scanned with a handheld detector and asked to turn around and left your arms up. Yes, they are Very secured. There are bathrooms on the first floor on your right hand side once you enter. On the 2nd floor there is a small Cafeteria and they also serve Peet's Coffee that is the café. There are signs to help direct you to where you are going but once you walk in , it does seem like a maze. There are escalators and elevators to help you get from one floor to another. In this building you would find: Department of Rehabilitation (DOR), Department of Real Estate and many other state related organizations and depts. There is garage parking across the street that is open for anyone. It's definitely not the cheapest so I would definitely encourage you to take public transportation. REVIEW 142/196

There is so much info about everything about BUT when and where to GET a COVID 19 vaccination. I do…read morenot have to be talked into getting one. I am ready! I am over 65+ and work in a school. I am ready! I can drive myself there any time! I am ready! Where can I get an appointment? Over 65+ friends in the Bay Area are waiting hours to get on a Kaiser phone info line to be told "Call back tomorrow" or driving to Vacaville, Stockton, or miles to a Safeway pharmacy to get an appointment that is temporarily available. Is this how it is going to be? I see newspaper pictures with young people in lines for the vaccinations. Where? I assume they are essential workers or medical support staff? My PCP at Kaiser said I would be notified with a well organized plan for distribution from Kaiser. Not happening.........apparently I have to do my own research regardless of age or need to open schools. :(

I went into the office and even though there was not that many people the day I went, they were…read morestill slow. They need new employees that have better attitudes, more professional, and work faster but at a good quality manner. When ever I call they don't never pick up. I just wonder sometimes where they hire these people from. The employees are giving the office a bad reputation and name when they're suppose to be helping the community.

I've gone there 3 times in the recent 2 1/2 years and I've always found parking. I'm 76 and…read moredisabled so that's important. The lines, especially after holidays LOOK very long outside but the wait OUTSIDE isn't usually that long. Twice someone came outside of the office and explained to us what to expect once inside. I use a cane most of the time and standing long periods of time is hard but the 3rd time I went, people saw I was getting dizzy and they let me go ahead of them! Just inside the door, there is someone who asks you what you're there for,, then another person gives you a ticket for a window depending what kind of help or form you need, The waiting room is usually crowded but there are chairs. A lot of us need help and it's easier to go in person if you don't have a printer or the internet (which happened to me) OR if you need a form for some other agency. I haven't been to there for several months but I know what to expect now; I got the help I've needed. I guess it's like home: 1) if you have to go there, they have to let you in (as long as you don't get there 10 minutes before closing time. 2) Speak to people the way you want to be spoken to. 3) Remember we are all one family, for better or for worse. 4) Know that the people at the windows are just as tired of everything being so hard as we are. 5) They've been underpaid and overworked for years and they can only do what the darn system allows them to do AND 6) Unlike us, they have to go there every day and handle the daunting task of helping as many of us as possible with the limited amount of time and money that The Man gives them.

Great work was done in a timely manner and after thinking they would have to finish tomorrow, Ray…read moreand his compadre went the extra mile went back to the store got what was needed and hooked us up (finish the water heater Job) the same day! I'm so glad we didn't have to go an extra day without hot water. Thanks again guys!

My review begins and ends with this example of the service provided to our veterans:…read more A client of mine was being denied benefits based on an incorrect reading of some government records by the Oakland Regional Office. I tried to call into the office using the only number they make available. The automated message told me how to find the website...then told to "make a selection"...then told me how to find the website...then told me to "make a selection"...then told me how to find the website...well, you get the idea. Then the line went dead. I also tried pushing buttons, when I called back. At one point the system asked for a 4-digit extension. I guessed one, and the system told me (admitted?) that it was broken and I should call back later! All I can say is that I have tremendous empathy for any Veteran seeking assistance from this office.

I came here for jury duty. I noticed that there weren't many recent reviews when I searched it here…read moreso wanted to add a review. On the online portal where you see jury reporting, it lists the parking garage. It is located on the corner of 7th and Jefferson. I highly suggest parking at the garage. It is $7 but $6 with validation. The garage does get full so get there early. I got there at 7:00 when it opened to ensure I always got a spot. Some of the staff also park here. I preferred to park here vs the street because adding money for the street parking is not ideal considering we may be in court when the time runs out and I saw people get tickets who parked on the street. The juror room was larger than other courthouses. The space is very well kept/clean and there's free WiFi for you to work in between etc. This is also where you get your parking ticket validated for the garage (you get $1 off when validated). Shoutout to Vicki for being so helpful! The food cart downstairs was also good and they had a good variety. Although many people don't like jury duty, I found the staff to be helpful and the space to be clean. It was easy to navigate as well. They made my jury duty experience positive.

Rude black woman who answers the phones. I explained my situation and tried to get clarification…read more She only replied with, "I already answered your question . . . No more stories." Then goes on in circles about how she doesn't need to hear everything, which took longer than just answering my question. Yeah, she's a total genius. This just shows how lowly educated these individuals are. I interacted with the judge/commissioner here and he was patient and was clear in all of his directions, as well as taking the time to make sure all individuals understood their rights. This just show you the difference an education makes. If this woman can't even do her job correctly in a place that's administering the law, she doesn't deserve employment here.