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Forest Knolls, CA

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Marin Tack & Feed

4.5 (13 reviews)

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9 years ago

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11 years ago

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10 years ago

Great customer service from Jessica. Good place to get fitted for boots.

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Ask the Community - Marin Tack & Feed

Carousel Saddlery - Store front

Carousel Saddlery

3.8(43 reviews)
50.3 mi
•$$$

Excellent inventory for such a cute cottage-like boutique! The staff go above-and-beyond for their…read morecustomers.

I've been here three times, once to get some paddock boots and half chaps, once for an exchange on…read moresize, and once for a helmet. I've never met such an inhospitable group of sales people. They are deeply uninterested in how you feel in the equipment, hence why I had to exchange. I once called, asking for advice on breaking in boots and after answering a few questions, I heard the sales girl try to cover the phone and say "oh my god," exasperated and annoyed. Maybe that wasn't for me but I'm doubtful. They also tried it put me in a medium size half chap even though my calf circumference is larger than the half chap's... when I told them it was too tight they said "no it'll break in".... Half chaps... shouldn't need breaking in. Frankly, neither should paddock boots but whatever. Against my better judgment, I went in to try on a Samshield helmet. I wasn't sure on the fit since all helmets fit different, and so I decided to go and see if I like it. I asked if I can be fitted for a Miss Samsheild and then the shopkeeper said, "Are you here to buy one or get fitted?" Appalled by the question, I said that I think it needs to fit to buy it. She said they don't allow fittings if you don't buy it... An important safety standard for a helmet is that it fits right. Brands fit differently. I was so uncomfortable by her line of questioning that I just left. I'll just buy online, at least then you benefit from their refund policy. Because this place does not offer any refunds, only exchanges, within two weeks. Cool. I've never had so many consistently uncomfortable experiences at a saddlery, let alone in a small business setting. Just go to Olsen Nolte, it doesn't have the high end stuff but this place doesn't care about the client at all.. they are barely interested in a sale, let alone treating you with some semblance of respect.

Marin Tack & Feed - horsequipment - Updated October 2026

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