Requesting kitchen & sink opener liquid. Employee expert strongly recommended Kitchen sink powerful…read moreagent "guaranteed to work or your money back," @ $15.99 & Clnr Foaming liquid Draino. Neither worked & Indian lady clerk refused to honor the guaranteed telling me to contact Manufacturer & was surprisingly rude in response! I will never shop @ Goodman's again given this & a few other screwups-multiple attempts to get keys duplicated without success & cavalier attitude that surprises. I prefer to shop & support local but poor customer response & rudeness is simply intolerable!

I went in to replace the faucet connector for my bathroom sink's hot water. It was an old and…read moreunusual piece that didn't match anything on the shelves. As I stood there trying to figure it out, an employee came over to help and quickly realized how tricky it was. He consulted a colleague for a second opinion, and then they he called over Max, who happened to be on his lunch break. I told Max he didn't need to interrupt his break, but he insisted he was happy to help. He wasn't convinced the first option would work, so he kept testing different ideas and talking through possibilities. When Feliciano came by, the two of them compared notes and agreed on the right connector. They were absolutely right. We installed it when I got home, and it works perfectly--no more leaks. Thank you to the Goodman's Hardware team for the great teamwork, and a special shoutout to Max for going above and beyond to make sure I left with exactly what I needed.

I love these guys! they are always very helpful. when I need any hardware, or lumber, they are…read morealways so nice. they serve both DIY guys like me, and the Pro's. they will take their time for guys like me, even though their money is made by the Pro guys!

Bizarrely unprofessional. I just hung up on a women in…read moreaccounts receivable who was trying her best to gas light me regarding a CA preliminary notice of a Lien. I asked her simple & direct questions, which she dodged with blatant avoidance. She could not tell me what was purchased. If she worked for me, I would have her terminated pronto. No customer service oriented business would allow their customers to be exposed to a Cobra. The notice was dated 3/11 and postmarked 5/4, outside of the allowed 20 day window. Any contractor who performs work on any of my properties will be instructed NOT to do business with Golden State Lumber, they are blood suckers. After speaking with the contractor he informed me Golden State was paid in full on March 27th. Eye roll.

Justin helped me so much in figuring out the best way to fill my flower beds over the phone What…read moregreat customer service !

I have purchased material here before and was generally happy with the business but recently I…read moretried to return some stone pavers the NEXT day and they wouldn't take them back. I asked why and they simply said it's their policy. Lame.

I want to support Jackson Hardware instead of big companies like Home Depot. They have a wide…read moreselection of items that can be used throughout the home and work. I bought a kitchen faucet a couple years ago and was having it installed. It unfortunately was missing a part. We called Jackson and they told us it's a manufacturer issue, not their issue. We kept putting a stink and they finally gave us the show room one. Before that, we bought a toilet that did not fit. We had all of the parts, it was completely new, and put back into the same box. Again, they put up a stink but finally relented and gave us a different toilet. Just recently, we were in looking at toilets again and were being helped by someone. Mind you, this person is *helping* us. Another worker comes and begins to speak to her, making us wait 5-10 minutes. Complete and utter waste of time. Again, I truly want to support this store. But, I have been incredibly disappointed with the customer service on numerous accounts.

One of the best full hardware assortments available. Besides fasteners for mechanical and…read morecarpentry, many special items too. Jackson's Hardware, even has a good assortment of compression springs. Work clothes and hand to power tools galore. Best part outstanding Staff.

I have been a customer of ABC Supply Co in San Rafael for 2 small projects. The first project was a…read morecomplete re-roofing of a shed (about 25 square feet), with architectural shingles, 3 years ago. They helped me keep track of everything I needed: roof felt, staples, shingles, nails, flashing, etc. That project went very smoothly, and the materials were priced fairly. More recently, I have had a roofing repair project, caused by fallen tree damage. Mark was very courteous, thoughtful, and knowledgeable. Because it was a patch repair rather than a complete replacement, I had to match the color of the original roll roofing material. The location in San Rafael was out of stock, and Mark was able to find a small stock of the desired product in the ABC location in Sacramento, where I was able to get it the next day. Thanks.

I'm a homeowner so writing reviews on building supply companies is not my normal thing. But, I am…read moredoing my roof on my own and ABC was fantastic to work with. A special thanks to Mark who helped with the ordering and Josh, Antonio and the other big guy who delivered the products and were super helpful. What I liked is: *they carry Malarkey roofing products, which I found through my research uses recycled tires and reduces water consumption in the production of their roofing shingles for the same price as GAF shingles. Everyone who cares about using products from more sustainable companies should be using Malarkety shingles and ABC has them unlike Home Depot or other stores. *They helped me calculate what I needed for my roof and were nice and patient. *Everyone was friendly during the ordering process, returning some plywood I didn't need because I needed a different thickness for one part of my roof to the delivery. Very laid-back and easy going. *Delivery - I usually am the type to go pick stuff up. If you are doing your roof on your own and getting materials from ABC - don't!!! When they deliver it, they don't just deliver it to your address, they use a conveyor belt to put it on your roof - best $100 I spent on the project as getting everything up a ladder would have been tortueous. I feel like ABC is a part of our community in the way they worked with me.

Katrina and Marco are honestly the best in all of Marin! Katrina is super knowledge, smart, and…read morededicated to the details. Marco is super hardworking, and most importantly extremely detail oriented. They take time & care into their installs - making sure every inch is beautifully crafted, plumb, and flawless. They did my kitchen countertops and slab backsplash within two weeks. They were honest enough to let me know there were enough remminant parts to do our half bath on the same floor and also did that project quickly. Hardest working duo & sincerely dedicated to their craft. Stop looking and reach out to them now!

Katrina and crew do incredible work. Recommended. They worked around our schedule and made big…read moreefforts to get our counters done on time.

Joe E, at Pace Supply in Oakland, is a nice guy. He helped me a lot when I come to get the…read morematerials for my HVAC work.

Great company great service treat all customers with respect very nice place to do business withread more

Working with Cynitha at Italics has been an absolute dream. As an interior designer juggling…read moremultiple projects, having someone like her in your corner makes all the difference. She's not only incredibly knowledgeable about Italics' selections, but she also takes the time to understand your vision and offer thoughtful suggestions that elevate the entire design process. Cynitha has helped me source everything from statement pieces to subtle accents, always with patience, creativity, and an impeccable eye for detail. Her responsiveness and genuine care make her such a standout. I can't recommend her enough to anyone looking for support on high-end design projects -- she's the best! I will continue to go to Italics repeatedly because of Cynthia!

I scheduled an appointment a week in advance to help me select tile. The salesperson acted…read moresurprised to see me although I had told her what day and time I would show up. She gave me exactly 5 minutes of her time and had a rude demeanor. I'm truly surprised others has a good experience with her. Follow up note for Jon- I scheduled the appointment almost a week ahead, I asked for a time slot and she replied she was open from 10-3pm and didn't give me a time. Then I told her I was aiming for 1pm and I never got a response back. Even if I did arrive early, I wouldn't have been so upset had she been kind and asked me to wait. Plus there was no other customer in the store. She wasn't kind, she was rude. Her lunch arrived as I was leaving. She was clearly unprepared. I don't doubt her ability but her demeanor is not the best presentation for your business.

We had a lot of extra tiles from a kitchen remodel that we couldn't return to the original store…read more So we brought them to Building Resources. They were very happy to get so many new boxed tiles. It was a win all around. This place makes it very easy to donate good building supplies. Also, they are friendly and make everything work smoothly and easily.

This place is a wonderland of home supplies you're looking for and everything you never knew you…read morewanted. Perfect stop for hard to find Victorian fixtures, from light switches to door knobs. I scored a $25 solid brass pendant light, 100 yr old matching door for my home, glass door knob, and some beautiful blue stones for the garden. They take donations, you get a receipt for your taxes. Need a toilet? How about 50 of them? Fireplace frames, chandeliers, patio furniture, sinks, mannequins (a must have for the home), boxes & boxes of tile. Every time I go it's a relief that they haven't been kicked out by a developer.

Friendly and affordable. Right off the freeway. We came for horse stall mats. Owner helped us roll…read moreand load the mats (since they didn't lay flat in the SUV). Everything was organized and we were in and out in 30 minutes. Thank you!

Shaun is the definition of a great small business owner! This is the second time I've come to him…read moreto purchase panels for my horses and I wouldn't go anywhere else. It's nice to see people still building and using American materials! Be sure to stop by and support this amazing shop.