Loooooooved it!! My friend had a really nice haircut, so I decided to give it a try to this place. Tony is your guy! He knows thin Asian hair. I wasn't happy with my thinner hair, but Tony did a great job cutting and coloring my hair. I definitely come back. I'm glad I found this place. Thank you Tony!!! read more

Marin Beauty - Hair Salons Near Me - Novato, California

The owners are extremely rude and money grubbing. They can not be trusted. They refuse to exchange products even with a receipt and purchased on the same day. read more

On May 12, 2026, I purchased Paul Mitchell Awapuhi Moisture Mist from this store in Vintage Oaks. I discovered that the contents had a rancid smell and there was debris floating in it; it's supposed to smell like cucumber. I went back to the store to inform him that the product had expired on May 2018 which I discovered by calling the 800 number for Paul Mitchell. He insisted that there was nothing wrong with it and I suggested that he smell the other two products on the shelf. They smelled and looked the same. He kept insisting that they were fine and refused to take it back and give me a refund. This is a serious health and safety issue and I seriously caution that you not give this person your business! read more

Went in for a manicure and Pedicure. All I got was a nail file and nail polish. They charged me $95 for 1/2 half ass service. read more

Marin Beauty - Manicure - Hair Salons Near Me - Novato, California

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Maybe the owner of the store??? Me and my friend are both black and went to the store wanting to look around, it was 5:15 and the store closes at 7, the doors were locked when we approached and this woman instead of opening the door, she continued to talk to us through the locked door. Horrible experience, I will never be returning here; highly doubt they sold products for black people read more

I should have listened to others. This place is one of the most high strung, uncaring places I have ever been. They upsell everything and push hard. To the point where I was uncomfortable and just said yes to get out. When I calmed down and came back to return the products they pushed on me (unused and unopened) they refused. I have never felt this way about a service I have received. Tony gives 0 cares about you. It's all about the sell. To be fair, the haircut was decent. My hair looks good. But my experience was so bad that the idea of going back makes me upset. I came in for a blowout and was upsold on hair color to cover a few grey hairs. They insulted my hair cut and convinced me to cut my hair as well to thin it out. Then when it was time to check out he sold me on his shampoo, conditioner and product. read more

I came here and was treated horribly. Owner is very unprofessional and disrespectful. Terrible service!!

I recently purchased some hair molding paste. I KNEW I was overpaying but I wanted it NOW. When I got home and opened the container it was hard as a rock. You couldn't even get any of it on your finger to put in your hair. I must have been on the shelf for YEARS! I have used this stuff many times before and it is like paste...not cement! I took it back, with the receipt. The guy, Tony, was rude and insisted that it was okay. He couldn't even get some on his fingers...he tried. He wasn't interested in any accommodation, or any future business. His products are OLD, OVERPRICED and "buyer beware". He says "no refunds". Must be a reason. For an $18.00 mistake I will NEVER go there again. If you want fresh product and friendly service, don't shop there! read more

Great haircut, wash and style. My hair was silky soft, light and full volume which I wanted. I'll definitely go back.

As other reviews have said, the new owners are extremely pushy. I told the owner I didn't need gloves, he put them in my basket anyway (I removed them). He then gave me 6 packets of color remover - I only needed two. I told him to remove the extra packets. And, no refunds or exchanges. Everything is final sale. He said this to me as he was running my credit card. They were friendly and did as I asked, but just insanely pushy - not a good way to run a business. I won't ever go back. read more

Lovely stylist give you party hair everyday. They even carry gluten free hair care products. The shop has a nice selection of products and a full staff of stylists. Surely, you can find one who can fill your need. Hannah will fit you in to her schedule at any time and Rachel will give you the latest style! There is a manicurist on staff however I never see her when I'm there. I know she works as the ladies give her glowing reviews. The redemption card is fun to watch grown for your $10 discount. read more

Marin Beauty - They have a nice selection of sample sizes for travel or to experiment with new products. - Hair Salons Near Me - Novato, California

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I use to love coming here as my favorite stylist worked here. Then I noticed it was freezing with the air conditioning on in winter, especially with wet hair. I had to ask the owner to turn the a/c down. My stylist said the management does not listen to staff. Honestly, I did not like the vibe of the energy of the owners and management. The only positive thing I can say, is that the prices are good. read more

My 17 year old daughter went in yesterday to get assistance with purchasing supplies to color her hair. They told showed her some products and told her they didn't recommend she color her hair because they said it would look cheap! She's 17. Wants to have a little fun with some hair color. She told them she would think about it and promptly left. She and I went to Sally Beauty supply in San Rafael today. We were promptly greeted by a friendly and knowledgeable person who showed us the products we should use and instructed us on how to use them. We purchased what we needed and left happy. Worth the drive to San Rafael. read more

These people don't listen. Super high strung and talk over everyone. Do NOT listen to what you want. Do what they want. High pressure to purchase things. Overpriced cuts. We've had many terrible experiences there that we gave them another chance for- all egg on our face. Today, my 14 year old son is nearly at tears for the awful cut- very different than what was asked for, $60.00 waisted, and we had to get it "fixed" someplace else after. Previously Tony bleached my daughter's hair so badly we left speechless, and then I had to fix it- which was more time and money, and I am not a hair stylist. Then multiple times, bad cuts. And the chaos between Tony and his wife - awful experience. Stay away from here. I tried to talk to him today, and he wouldn't listen to anything. Which is their problem- they don't listen! Just talk talk talk and do what they want- then over charge you, while you leave speechless and in shock. Today, while paying for my son's cut, I told them at the register that my son was super unhappy with the cut, and they never heard any of it. I don't usually give bad reviews and understand it's tough to be a small business owner, but this place. Stay away. read more

Marin Beauty - Despite pleading with the owner/ hair person to fade the bleaching in, this is what he did to my daughters hair. Looked like a bowl. - Hair Salons Near Me - Novato, California

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I really wanted to look round this salon but the owner the gentleman was extremely pushy and stalked us. We could not get any peace just looking at products which were quite expensive. Then he proceeded to tell me that my hair was multicolored and needed conditioner. Yes I have lowlights and highlights as a gray blending and it's supposed to be that way! What a dumb comment. Do not recommend for any reason! I really wanted to look round the salon read more

I recently moved to CA and searched everywhere for a hair salon. I have very thin Norweigian hair and it takes someone really knowledgeable to cut it right. Most, try weird layers that make my hair look thinner. Knowing this I was hesitant to try a new salon. I'm so glad I did! Tony did a wonderful job! My hair looks amazing! He also colored it and gave me an amazing color with highlights that looks natural and didn't damage my hair. They also sell hair products, such as kendra, that are hard to find. I have gone twice for a cut and color and will continue to be a loyal customer. Update- I just read the other reviews.. I have visited this salon several times both for hair services and to buy product. I have never witnessed Tony or any of the other hair dressers ever being rude or harsh to clients, in fact they have always seem to go out of their way to ensure the customers are happy. I'm not saying the other reviewers are wrong, I myself have never witnessed that behaviour. read more

TERRIBLE. SELLS EXPIRED PRODUCTS KNOWINGLY! The woman who initially helped me was nice and informative but when I got home I realized that the dye I was using was expired after already starting my hair and noticing that it wasn't the right consistency. I am not new to the brand that I bought, I am loyal to the brand and have bought it a few different places with no issue. The next day I call to see if I can just exchange for ones that are not expired and they tell me that it doesn't expire and SAYS EVEN THE COLOR THEY USE TO TREAT THEIR CUSTOMERS SOMETIMES IS EXPIRED AND THEY STILL USE IT! if the color had come out even and the way it should have I would not have been upset and I would not have complained but they were adamant that I was the one who is incorrect. I will never shop here again and neither should you. read more

I have been purchasing hair products here for some time, but no more. A week ago I purchased shampoo and conditioner and was not verbally told that the sale was final because it was a "special". The conditioner I bought sticks to my hair like glue, and I would think that any reputable business would understand that no consumer wants to keep a product that is not right for her. All I was told (by two different sales people) that the return policy is clear. Well, clear enough for me to take my bucks elsewhere..... and I will find a new salon to do my cuts as well. 2 Days later... OK, this message got to the owner who graciously offerred me to exchange the conditioner for a different product. That's good customer service, and I appreciate it. Now, maybe the weekday staff can learn to be more customer focused. read more

Omg . People !!! Well , I knew better , I did pop in here , a few months ago & purchased some fantastic products . Not easy , as both owners stalk you & everything u try to buy , they push bigger size , diff product . That day , I tried to just relax and let them have at me . Which ended up , me hearing the background of last shop ( Mill Valley ) and how they are so happy to be in new location . They pushed hard to get me to book a service , but I held fast , that I only wanted to purchase products . I sort of knew better , but today I thought I should be able to run in without that whole song and dance number again . I went in strong , just intending to replace the products I loved . NOPE . After the whole intro , background, of which I said , I did discuss all this the last time , can I just simply purchase these items . Omg Out comes diff lines & the heavy " , u need to book with me ." The couple are not good as a team , they are both so high strung and hyper & the energy is so bad . She proceeded to tell me issues from the previous day ?? You feel like u entered into a bad dream & you feel like u lose your freedom . They ran the card & nothing , she keeps saying u have to wait , while waiting u are then told all the things u should buy and services they provide . I nope right out of there , no precious products I REALLY WANTED !! I hope the owners read this and fire themselves . They repel good will . They will not make it . They are stocked well & the selection of products are impressive and appealing . I will never step foot again . What chaos . What unnecessary hyper energy and terrible vibes . Another customer came in & she sternly told them , she wanted to look & be left alone . They still lurked near . No , no way . Got to find those products elsewhere . U won't see my face again , Because u both are obnoxious. So sorry !! read more

A review for my favorite hair stylist Tiffany Nguyen. She is one of the top hair stylist i every met ; with professional skills, warm-hearted, she also provides the most favorable service i've ever had. She cut the way i want, and the high-light she did on my hair are always marvelous. Everyone should give it a try, especially the "Ombre highlight" she provides. She did a great job not only on hair-highlighted, and also trimming, blow-dry, with real organic, non-chemical product . Also, she is knowledgeable about hair protection product and she will show you how to keep your hair healthy with the less-expensive but effective product. Believe me, I will definitely going back to Vintage Oaks shopping only for her hair do. read more

NOPE! Melissa T. you are would be wrong. She drove my car so her hair would not blow around. She was able to do her own hair in about 30 minutes and have the pictures retaken. The $75 charged was a big rip off. At least she is learning about horrible businesses and to be aware in the future. We continue to preach to all the friends in town about this horrible experience we had a Marin Beauty Company. You simply should have refunded her money! read more

I have been going to this salon for many years for haircuts and to purchase products. After my last visit, I will never return again. The new owners are beyond rude. If you want to purchase products you are followed around and they won't leave your side. Returns or exchanges are not accepted with no exceptions. The owners are very rude to the hair stylists that have been there for many years and treat their customers terrible. You are told that you MUST sit in the lobby area (cause they want you to purchase products) until you are called for your haircut. If you are not getting a haircut from the owners then you receive dirty looks and glares from them. I don't understand how an owner of a business can we so rude and disrespectful. Regardless, I won't be back and I will purchase my products on Amazon. read more

This shop may have had a remodel but the problem isn't with the salon itself, it's with the owners! They are very disrespectful to clients and to hairstylists who work there, not at all a pleasant, relaxing experience. I will never return and am glad my stylist found a nice shop for herself and her clients. read more

I needed highlights bad-- I had an awful case of mommy hair. I quickly yelped hair places in Novato and found that someone had wrote a review on Tiffany Nguyen from Marin Beauty Company. I wanted to get highlights, but was also interested in the Ombre look, which can be done about 40 different ways. I sat down with Tiffany, who asked me some questions and quickly came up with a game plan. Furthermore, I also had a time constraint because of my babysitter. Tiffany was quick, efficient and left me with excellent highlights at a very reasonable price! I would highly recommend her as she is not only very skilled, but really understood what I wanted and achieved it. read more

Went in for a last minute trim and bang cut. Hanna saw me right away, and WOW! She did an amazing job. The cut was beautiful and affordable, she was nice but not overbearing--perfect salon experience. read more

Called them to ask if they had a certain product. Did not help me or answer my question at all. Just pushing me to come in immediately with no information as to price, in stock, etc. I am disabled so that is the reason I have to pre shop. Horrible customer service their domain is up for sale. I think they need to pay someone to even think about doing any business with this place. CRAZY SICK PEOPLE. DO NOT WASTE YOU TIME UNLESS YOU ENJOY fighting with a nut case. read more

Went for a haircut for the first time in 10 years because last time I went for a haircut they took so much length off that I was scared of haircuts ! Well I bit the bullet and decided to go in for something very small! My hair was very long and thick , (about to my butt In length.)I went in and said I wanted to keep the length , just to do a little layering in the very front to frame my face , nothing else ,.... Well tony cut my hair super short (what feels extremely short to me) , it's a little passed my shoulders now ! As I remember I only asked for some layering in the very front to shape my face , not a entire haircut and length taken off like he did! Went from very long thick hair that was at my butt to now hair a little above nipple length when In front of me ...feels very short and thin to me now! Very traumatic experience for me along with it being way overpriced, $125 plus tip !!! Who knows how long it will take for me to get this kind of length back now.... My hair was my security blanket and now I don't have that..... read more

I just had my hair cut and styled at Marin Beauty Company in Novato. As always, Tony did a great job. He was attentive and he took his time. The salon is cheery and there is a wide variety of products for sale to meet your beauty needs! read more

Tony the new owner, is a master at highlights! He was extremely patient and accommodating while trying to cover a Balayage done at another salon. This was not easy to do! I didn't like the contrast of my dark roots and the overly beached out streaks. Wanted to try something new, but it just didn't work for me. Tony wanted to be sure I was happy, so he spent extra time to get my hair exactly the way I wanted. It took two sessions to get all the dark roots, and now my hair looks great! read more

I sure wish I had read the other yelp reviews before shopping in this establishment. The new owner, Tony and his wife are only interested in making a buck. They certainly don't understand the first thing about operating a business successfully with repeat business or with ethical business practices. They have a policy of no returns or exchanges, which they don't clearly state to you when you are making a purchase. On top of that, they are extremely rude and pushy. My only hesitation in writing this scathing review is that there is a wonderful hairstylist that works there and has for many years. She has a large clientele, which I am sure will be loyal to her regardless. I can guarantee you that this business will not last long in Novato. They do not seem to understand that Novato is a small town and that word of mouth travels quickly. I too will be reporting them to the office at Vintage Oaks and the Better Business Bureau. I will never set foot in that store again! Plus, I will make it my mission to tell everyone that I know to not frequent their store. I don't want anyone else to have to encounter the horrible way they treat their customers or be subject to their aggressive ways. read more

The absolute worst customer service experience. I booked an appointment with a stylist Rachel, got to my appointment 5 minutes early. She was still working on another customer which was no big deal. While I was waiting a friend of hers came in and asked for a haircut. She turned to me and said, well you aren't my client right. This was my first time in the salon, I was no ones client. Definitely not a way to recruit new clientele. Then she tried to hand me me off to someone else so she could cut her "friends" hair instead. I would expect more from a place charging $50.00 a haircut. I know that isn't highend salon prices, but I would get better customer service going to a place half the price. read more

I went in to buy a new shampoo and conditioner, they had a decent stock but the male owner as well as another employee were EXTREMELY pushy. I am familiar with hair products and appreciated his concern but he followed me around the store until I agreed to purchasing something. I had to tell him nicely at least 4-5 times that I could figure it out myself and he did not get the hint. He kept insisting to buy a bunch of product. He kept asking me if I was going to buy something. I told him I was just trying to decide what I wanted and he insisted I bought more than I needed. I eventually got so sick of his input and forcefulness that I left and told him I may be back the next day once I decided what I wanted. He was annoyed and obviously angry that I didn't buy anything and told me he tried to help and didn't know what I wanted. I walked out and went to Northgate to the beauty shop there. The prices at Northgate were cheaper and they had MUCH better deals. The owner was sweet and not pushy at all. Don't go here, they are rude pushy and just want your money. read more

I will say Tony did a great job correcting my color and making it look good. BUT, when I initially inquired about price, it was very vague, $125 for this $95 for that, highlights, low lights, etc. With his bravado of southern marin/mill valley clientele, I took a chance. I was very a happy with what he did. BUT my bill was $395 for this service!!!! It took all I could to contain myself. I love what he did but when I called him back to say I was dumpfounded by his pricing, he was annoyed. I asked specically what it would cost to do touch up. I got the run around: what do you want" Hi lights, low lights, etc. I said you just did my hair a month ago, what do you recommend....with back and forth I got a vague $250 - without a haircut, blow dry only. So, beware. If you have an open wallet, great. Otherwise, proceed with caution. I will not be going back as I do not like upselling nor vague pricing and BS. They will push you into products to "preserve the color" which doesn't work either. Great products but to high priced. Better pricing elsewhere. Beware. Pushy and full of himself with his "southern marin clientele". read more

It was Sunday and I Googled open hair salons. This was one option and when I drove there. There weren't any prices posted I didn't know my bill will come up to $106. I usually go to Super Cuts. The worst part of the experience is that he cut uneven my already short hair. It was supposed to be easy! Oh and an expensive hair product that does not work on my fine hair, even after Tony insisted I buy it for best results. read more

I have purchased from here before and loved everything about it. The last time I went in ( October 1, 2015 around 3 )the girl working was incredibly rude and unprofessional. She was on her phone and did not look very happy to have rung me up. She didn't even acknowledge me until I needed to be rung up. Needless to say I was not very happy about that. read more

This is for the store in Novato. This is my first negative review, ever. When asked for help, I told the salesperson I was looking for a high control, high shine wax. She referred me to Kenra Platinum and Enjoy. I bought the Kenra, only to find it is a medium hold, matte finish wax. Needless to say, that was something like $22 down the drain. read more

I think this salon is great. The stylist gives excellent haircuts and really works hard to accommodate customers. I'm very happy with the new ownership. It is moving from a walk in shop to a more upscale salon, where appointments are the usual way of doing business. read more

Worst place ever. Would never recommend this place to anyone. They only want the money . I never went in to get hair service to begin with, and the owners forced me in getting a blow dry / style my hair while I wait for my nails , never saying anything about their charges . Customers be aware as they don't tell you what their charges are. These owners can charge whatever they want , no breakdown of what they actually charged for nails or anything . Do not go to this , all they do is talk talk talk, pretending to be friendly and wait till you go to the check out and pay . You will be thoroughly disappointed. read more

By the way, there is an under new management sign out side now. Surprise, its not under new management. Same guy,new banner.

I was a walk-in and desperate to have hair cut prior to vacation. Had never been before. It was evening and Hanna was packed up just about to walk out the door after a long day. She kindly offered to stay and cut my hair. Fabulous haircut -- long hair with layers. Great service. Very relaxing too. I will be back. (The staff at NH2 salon had recommended them which I thought was gracious of them) PS: had my hair colored at di Pietro Todd the next day and they commented that haircut was great! read more