We really looked forward to eating here based on the outstanding reviews. Unfortunately, we were very disappointed with our experience, food quality and the food portions for the extremely high prices.
We called to make a reservation, but were told one was not needed for a Thursday night. We were also told to not be discouraged by the number of cars in the parking lot based on a meeting that was going on in another part of the building. When we arrived, there was no hostess, but a sign read, "please seat yourself". As we sat at one of the tables there was only one other four top that was occupied. It took about 10 minutes for our waitress to come to our table. This was a different person than the one assisting the other four top. I would note that she failed to acknowledge us or great us the three or four times she entered the room.
We ordered two bowels of the NE clam chowder and an order of onion rings. We ordered the chicken tenders with fries, chicken parm with spaghetti (we were told they had no other type of pasta to choose from) and fish and chips.
The soup and onion rings arrived first. The soup was good but not the best. It did taste homemade, but lacked the great flavor you would expect. Our first issue really appeared when we received the rings. It had a total of seven rings, included some rather small ones made from the bottom/top of the onion. This was unacceptable for a price of $14. Likewise, they did not taste homemade but a frozen type you could make at home.
When our meals arrived we were again disappointed by the portion of the side of fries for the chicken tenders and fish. They also did not appear or taste handcut and consisted of a small hand full for each entree.
The fish and chicken tenders were cooked well, but again lacked seasoning and taste. I was unsure if there is an onion or potato shortage I am unaware of, but the amounts provided as an appetizer and for our sides did not match the price paid. The chicken parm was likewise tasteless and consisted of one piece of chicken and store bought pasta.
All-in-all it was a $105 bill, with three waters. We were also presented with a 3% surcharge for using a credit card, which would have been nice to know prior to paying. Although this appears to be common practice for small food businesses, I never had this charge assessed at "higher" end restaurants, as it is becoming more uncommon to carry that much cash anymore.
Based on the above, we will not be returning. There are so many other restaurants in the area that are far superior in food quality, portions, and preparation for the price. Moondance is just a few miles down the road, which is one such option and Skaneateles has many others. read more