they are the biggest scam artist dealership. They sold me a car that they knew needed work and try to cover it up. Got the extended warranty that they push to get and it didn't cover anything. Took it back up to them three times and spoke with Leah who is over the maintenance and mechanics department. and they never fixed it and kept brushing me off. They never took responsibility and I was stuck with a car that broke down within two weeks of having it and they never covered the charges. Nor take my calls. Stay away from them. read more

I purchased my 2016 hyundai elentra less than 1 year ago. My vehicle is now in the shop due to the transmission going out. They tapered the car up enough so the electrical system could not read ant issues with the vehicle. The shifter was cracked in half, the parts under the engine were very loose, there were broken plastic pieces under the engine and in the transmission. Me and my daughter were stuck in the middle of the intersection due to this problem. I am looking at over $3000 to get the vehicle back. I am very disappointed with this company as they treat you nice during your purchase but afterwards if you call for anything they will not help you In any way. I do not recommend this company at all. read more

A Great Place to get a Bad Deal!!! A friend of mine referred my sister to this place and I accompanied her to make the worst deal ever!!!! Chris is one of the sweetiest con artist you will ever meet!!! During the test drive, the brakes scrubb a little, but Chris assured us it was because the car was sitting and it would go away once we begin driving, and it did... As soon as we drove the car off the lot, all hell broke loose, not to mention while my sister was signing her paper work, Chris & a repair man was outside fixing a hose he said he made a mistake and broke off while changing out the battery ( why was he even under the hood??? )... Well..on the way home the scrubbing began again with the breaks and also loud popping noises occurred whenever she made a sharp turn, very loud squealing noise when she cranked the car up the next morning.... It was horrible, my sister was in tears, but I was fired up!!!!! I reached out to Chris myself the next day to see what her options were and Chris stated that he was just a salesman, but later called my sister to find out the problem, ....still, we were referred to the repair center!!!!! Everyone I spoke with referred us to the freaking REPAIR CENTER. Very unpleasent group of people. In fact, they should change their name to "The Repair Center" ( SLOGAN: we will sell you a bad car and then we just may fix it ). In short, the car needed..... Brakes Belt ( loud squealing noise ) CV joints New radio wiring ( static, goes in & out ) Exposed wiring Missing spare tire and jack It's only been 3 weeks, so we dont know what else may come up. Sad Situation. The check engine light will NOT go off as well as the light that shows something may be wrong with the tire pressure. We spoke with the owner Williams, whom must have recognize that a bad deal was made concerning this vehicle and sent the car to a shop to be fixed 1 week after it was purchased ( yes, my sister had to drive around with no break, a squealing and popping car for an entire week - yes dangerous and embarrassing ), we dropped the car off on a Saturday morning and picked it up that evening ( inconvenienced once again but yet they took a $2,000 down payment from her,The car is overpriced and the intrest rate is outrageous ), only fixing the CV joints and the brakes. We recently went back to Marietta Car Center pick up a spare, but was told they didnt have a jack- wtf!!!! The spare looks as if it's seen better day.... So disappointed with William and the staff at Marietta Care Center. They suck and I wouldnt refer my worst enemy to this place. If there was a photo of what a Shady Car dealer look like.... William's Face would be it. I feel partly responsible for my sisters situation, I'm trying to find someone to refinance her vehicle so that she dont have to deal with these crooks at all, also trying to help get her radio repaired. read more

Marietta Car Center - Only if you are in the markwt for a BAD DEAL and a BAD VEHICLE - Car Dealers Near Me - Marietta, Georgia

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If 10 stars were possible, they would be getting 10/10. Trent (salesman) with the plan Easy to work with , friendly , and he makes it happen! & Willie was so kind and made the whole process quick and easy. I'm already so happy with my purchase!!!!! I highly recommend this dealership to anyone looking into buying a car. Remember , ask for Trent because you won't regret it. P.s thanks again my guys! read more

I was stuck at airport, couldn't visit mom for Christmas. Came back home and can't go to work because they locked my vehicle. Said it was due Friday, 12/24/21. I just left airport. Can't go to work. They're cold and wicked. I'm a good client getting crappy treatment. Don't go there. Don't be not even a day late, they will lock your car and won't care where you are. Evil read more

Bought a car fr them with no horn and no radio and they lied and said AutoZone would fix it. Turns out the wired were cut so it's a big repair. It's completely unsafe and their manager Tracy was very nasty with me. Please save ur money and get a reliable car from somewhere else. Stay away from Marietta car center. read more

This place is the mother fucking worst . I am so pissed off that the best thing at this point is for me to leave a review to tell the world; not to support this business. They are nasty and disrespectful . Nasty as in filthy ...... I got attitude when I entered their business and it was dirty. I still chose to deal with them cause , I really needed wheels and had my cash straight. But not only was the place nasty ; All of their attitudes were worse than you can imagine. I cannot stress how inportant, is to treat a good paying customer like you appreciate them. But they treat everyone the same ..... I am totally ticked off ... I have had my own establishment for 20 years and my 5 stars are real . I don't know what kind of Bullshit bogus reviews are here , cause everyone seemed to give a one . These bitches amint worthy of a number read more

Completely trash. Currently paying way too much for a car. My fault of course for going to a buy here pay here. When u make an appointment u always have to wait an unacceptable Amount of time to get taken care of. Customer service is super poor. Willie and sir are cool. Everyone else rude as hell. read more

If I could give 0 stars I definitely would. I can't even get in to my experience it would take hours to write. All I can say is horrible horrible horrible. They think their cars are gold. Stay away. Thank God for national auto sales. If you need a car go see will or Joe. Stay away from Marietta car center. I guess all their interviews on fb are people that are related to them or they pay to say good things. It's horrible. My friend also purchased a car from there two days later. It wouldn't start. Timing belt snapped and it was an interference engine. They told her sorry it's sold as is. Even though they told her she had a 30 day warranty. Such BS read more

I purchased a vehicle from Marietta Car Center and everyone was great. No used car dealership can know every detail about the cars they are selling. I had a couple issues with mine and they took care of it promptly. It amuses me to read about people complaining about this establishment and Buy Here Pay Heres in general. If you have great credit and lots of cash there are better deals out there. If you have great credit and lots of cash you don't get a Secured Mastercard or Visa. If you have great credit and lots of cash you don't buy a home on an FHA loan. But Buy Here Pay Heres provide people like me with bad credit and without lots of cash an option. Without them I would not be able to have a vehicle at all. People should be grateful for such services they provide rather than being resentful for the terms. So many people write bad reviews complaining that their car was disabled just because they missed a payment. People like us are bad credit risks. This policy is just good business. And not just that, it's more than fair. Buy Here Pay Heres are taking risks that other dealerships will not even consider. Feel fortunate not resentful. The other common complaint is that at some point the car needed repairs. The dealership cannot control that and would be out of business quickly if they had to warranty their cars indefinitely for free. They offer a warranty. If you can afford it then buy it. Read it because within it it will tell you what is covered and what is not. If you pass on the warranty and the car fails then that's not on the dealership. Do not sign a contract then change your mind about what you have agreed to then go on to write bad reviews to damage a business's reputation. when you do that you are not only hurting the owner of the establishment you are also hurting its employees and they do not deserve that. I personally do not know anyone who works there. I do not know who owns the place. I was just like the rest of you wanting to buy a car but having poor credit and not a lot of cash. I did a local Google search and they came up. When I read some of these reviews posted here it just upset me because those people are just like us trying to feed their families and when you post bad reviews for stuff that they are not doing wrong such as disabling your vehicle when you don't make your payment or not fixing your car for free when it breaks, you are hurting families. If this you and you have had a moment to calm down I would ask that you delete your review. I hate to see good people hurt other good people. read more

Marietta Car Center are as others have stated the biggest rip off company. Granted, they approved me in my time of need of a vehicle but to charge someone 3 times more than what the vehicle is worth is pure capitalistic robbery. I requested for a new battery to be installed in the vehicle but was told the battery was already fairly new. Well, two days after signing the contract, guess what the vehicle would not start. They did, however, replaced the battery with a new one. The sunroof leaked and they would not fix. Then not even two months of owning the vehicle, the alternator went out while driving on highway 75 at night, thankfully with the few seconds I had to spare I was able to move the vehicle to safety. Saving my life as well as my child's life. Had I not move the vehicle when I did, the vehicle would have been stuck with no emergency flashers on the highway in the dark. They financed me at over $11K for a vehicle at time only worth $4K. Companies like Marietta Car Center are there for people with challenged credit and funds. Trust me, if you cannot pay the full amount within 90 days then do not finance a vehicle with them if you can or you will end up owing far more than the vehicle is worth. read more

Terrible place . DO NOT BUY ANY CARS FROM HERE.. They sell knowingly sale lemons , and only care about the money, which you're paying over 500 just felt for the car note for a broke down car . They don't accommodate you nor act like they care . I've been with them only since October and I'm on my second car which I had to almost beg to get for this car to be just as worse . Renee in the finance team is horrible . She hounds you for payments. Shah and her mechanic team is great though .. read more

I bought a wheelchair accessible van there for my husband at the beginning of 2020. From the beginning I was treated with disrespect and as if I was a no body. I have upheld my part of the agreement by making payments and keeping full coverage on the vehicle. However, they have accessed a insurance fee on me because they claim that they are not listed as lien holders with the insurance (which they are). They refuse to remove this fee and as a result is now picking up the vehicle. I attempted to work this out with them but they will not. read more

I bought a car there on the 25th of February and now its may 24 and i still can't get my car title. I keep going up their and all I'm hearing is come back Friday i will have it when you come on Friday.then when i show up Friday, they tell me i will call you by Tuesday. If you want the run around buy a car that has more rust the a 72 Buick that's park in your grandmother back yard the by all mean go there because you will definitely get that .i wish i could rate them zero read more

Highly recommend Marietta Auto Center. Alex was so wonderful to work with! This is a USAA Certified Dealer which means the world to me. Thank you for your time and working with us Alex!! We will definitely be back! read more

My experience here has been a nightmare and I am getting out of this situation as soon as possible. Of course, my credit is why I had to shop here for a vehicle however, I wish that I had chosen a different in house financing business. I knew immediately that I wasn't going to remain here for long when I had to deal with Renee. She is the most nastiest, crudest, unprofessional, disrespectful and unempathetic person that I've dealt with here. So, she is the first reason that I decided that I was going to leave this company. So, when I purchase the vehicle, I was told that they offer physical damage coverage (Comp/Coll) for $48 with a "$100" deductible. Of course, I could not pass up such a great offer. Prior to this, I'd been a Progressive customer for over four years on my previous vehicle. I had full coverage with physical damage coverage and a $500 deductible, but my rate was very inexpensive because I have a good driving record but now I was being offered a $100 deductible, I accepted their comp/coll coverage ONLY because of the $100 deductible. Well, recently, while my car was parked in Walmart parking lot, somehow hit my car and kept going. I called Marietta Car Center to put in my claim and guess what? They told me that I had to pay an $500 deductible! They claimed that I don't have a $100 deductible, so I got royally screwed because I was lied too. There is NO WAY that I would have left Progressive if I had been told the truth about the $500 deductible. To make matters even worse...You can ONLY use their "one" repair facility for any body work due to an accident. Royally Screwed again because I live in McDonough, and the repair facility that they use is in Marietta, and there is no loaner vehicle offered while my car is being repaired for four days. So, now I won't have a way to & from work during that time. I wanted to take my vehicle for repair at the dealer who did advise me that they do provide loaner vehicles while your personal is being serviced or repaired. My job is located in Dunwoody, and the cost to Uber from my home in McDonough to work is approximately $54.97 EACH way and I definitely cannot afford that. So, PLEASE do what I did not do....research other in house dealers. Get everything in writing which I did not do about the insurance deductible or repair options. I dropped the ball because I had no thought that I was being lied to. I cannot wait until I'm able to drop this car off on the lot and just leave it. Not much longer though. read more

This is one of the worst places you could ever do business. Even if you are in desperate need of a vehicle steer clear. They sold me a vehicle with a cut seatbelt. They look much better on the website than in person. I'll be making double payments to get them out of my life as soon as possible. Customer service is terrible. Maria is the lead clown of the bunch. Horrible place. read more

March 2018, I needed a car. I didn't know anything about the used cars here in GA because I have never purchased one. This dealership treats you like a criminal! On top of that, the car I purchased had a headlight out, tire pressure light on, windows don't roll down, noise by tires when I'm driving. I asked if I can switch it out for another car, they told me No! I asked if I can just get out of that car and get buy another one, they said No! So it's impossible to get out of the car once you are in it. Completely crazy! I shouldn't have to suffer when at the end of the day, you are taking my money... read more

Do not trust them. They are crooks,. they cleared out the error codes so the check engine light would go out. The car broke down 2 weeks after I bought it. They refused to return calls. They are scam artist read more

lady at the front was VERY NASTY! I asked simple questions like what are the qualifications she told me then told me i wouldnt qualify even though i have everything they asked for, Then she hung up on my face when I asked why. I work for a dealership and know that is not how you conduct business! read more

This place is not where you want to spend your money. The contract is vague with a lot of fees that shouldn't be charged, or not clearly explained, and if your car breaks down, the owners hide behind the disclosure, the car was sold "as is". Save yourself a headache. read more

HORRIBLE CUSTOMER SERVICE !!!!! They don't know how to talk to customers, they disrespectful and very unprofessional !!! I really feel bad for the owner because he is loosing money with this type of employees, i will never refer nobody here !!! This employees need to understand because of customers you have a job !! NO CUSTOMERS= NO JOBS!!!!!!! read more

Purchased a 05 Audi A6 from this place and the next day the bumper they glued on was hanging off. NO customer service at this place at ALL. They tell you to call this "repair center" even tho they dont do repairs. After 1 hour they called me back to say they would not fix the bumper and that it was sold AS IS. REALLY the next day!!! This place is a rip off and they are deceptive and fraudant when it comes to their cars. KARMA IS A BITCH CHRIS AND MARIETTA CAR CENTER!!! read more

I just got my car from this place on 12-2-15 now its 12-17-15 and the transmission went out they dont wont to give me a new car or nun its sad i only had the car a week..... read more

Would not buy from them. never missed a payment was 1 day late they shut down my car and would not turn back on till paid then took there timing turning it back on after payment... read more