So normally I'm not the biggest fan of going to the dentist, let alone writing a review about a…read moredentist. However, I had such a great first experience with Dr. Vasanth and Paola that I have to give credit where credit is due. My first visit was just for a routine cleaning, and the scheduling + new patient forms were all quite easy to do on their website. I also received a few reminder texts in the days leading up to the appointment. From the get-go, it was evident Dr. V and Paola had taken the time to properly review my insurance plan, as they made recommendations for x-rays and upcoming visits based on my plan benefits and timing. Paola also pointed out fluoride was not covered by my insurance before asking me whether I wanted it or not for my cleaning - this attention to detail and transparency is above and beyond what I've experienced at other dentists. As for the cleaning itself, Dr. V handled it thoroughly and with a gentle touch, while consistently checking throughout to make sure I was comfortable. She has a very bubbly, friendly personality and is super easy to talk to as well. Overall, just a very pleasant experience and I'm so glad I found this place to be my team for all things dental.

I just moved to the area and was looking for a new dentist when I came across Millbrae Smile…read moreCenter. The journey from intake, scheduling and then to my actual appointment was sooo seamless. I want to commend the staff at Dr. Vasanth's office for their friendliness and efficiency. You are the best!! I am absolutely thrilled to have found Dr. Vasanth as my new dentist! From the moment I walked into her office, I was greeted with a level of warmth that immediately put me at ease. She was not only knowledgeable, but also incredibly caring and attentive. Before getting started she took time to get to know me as a person (never had I experienced this before), which was a meaningful for me. Then, she took the time to listen to my concerns. I felt confident that I was in good hands throughout the entire appointment. I highly recommend Dr. Vasanth and the Millbrae Smile Center for your next appointment.

This review is way overdue. From start to finish, this company, all the staff - front desk ladies,…read morethe very fabulous hygienists, Mark (he does everything!) and obviously, the STAR - Dr. Tsai. They are just so great at their own specific roles. They are kind, efficient, professional, and wonderful humans. All of them. It is an all star team and together they run like a well oiled machine. Dr. Tsai... she is in a league of her own in regards to skill, patience, bedside manner and helping not just my husband and I, but also our kids! We are so thankful for ALL she has done for the past few decades! WOW! From cleanings, to surgeries, to referrals, to invisalign, mouth guards and more! We are forever grateful for Dr. Tsai and the incredible business she runs. THANK YOU ALL at Millbrae Dental. We can't recommend you enough.

UPDATE: I did not think this office could sink any lower, but apparently it can…read more This dental office resorts to dirty tactics instead of simply taking responsibility and resolving customer complaints. After I posted my review, Mark called me and offered money in connection with taking this review down. I found that completely inappropriate and inconsistent with how a reputable business should respond. The proper response would have been simple: refund the approximately $250 they charged me for a process that never resulted in the crown I specifically requested, and let me update my review accordingly. Interestingly, they now say they are willing to refund that amount, something they did not do before. Instead of simply correcting the issue, they first tried to buy my silence by offering me money to make this negative review disappear. Every word in my original review is correct, and I stand by it. P.S. Mark also emailed my other family members to terminate their care with this office, even though they had absolutely nothing to do with this dispute and were not even aware of it. To me, that felt vindictive and completely inappropriate. Original review --- I would strongly recommend avoiding Millbrae Dental Care for anything beyond a routine cleaning. Last year, I came in with a chipped implant crown and clearly told Dr. Tsai that I only wanted a natural-colored replacement, not gold. She agreed. They removed the crown, did some prep work, and charged me $250 out of pocket. Only afterward, Mark, whom Dr. Tsai calls in for implant-related questions, told me they would only provide a gold crown. I refused because that was specifically what I had said I did not want. They kept the $250 and reattached my old chipped crown. Apparently, they did a poor job of reattaching my screw-retained implant crown, which has to be unscrewed to remove and screwed back on to reattach. Today, during a cleaning, the technician noticed that the same crown was loose. Dr. Tsai again called Mark, who told me they would charge me another $850 to fix it. So they reattached the crown poorly last time, it is now loose, and they want another $850 to essentially unscrew it and tighten it back down. If you need anything beyond a standard cleaning, stay away from this office.

These people are scammers!!! All they want is money!!!!…read moreThey tell you things need to be done ...that don't need to be done!!! I grew up 6% of the US with the straightest teeth.. this idiot said I needed Invisalign. They don't care for your teeth. They care for your money. Front desk girl is rude who is The daughter of the dentist

Best Customer service ,my new favorite dental office.Everyone was very nice and accomodating.read more

Great place. Dr. Warren & his squad actually care & to me that's all that matters nowadays. High…read morequality dentistry. This is coming from someone who has been seeing a family dentist my whole life. Shoutout to the hygienists Alex& tabby as well for the careful care & treatments.

Quality care. Thorough. Front desk reception is very knowledgeable and friendly. Dr. Warren was…read morethorough and good. I would recommend them

My experience with Doctor Lim last 2022 was horrible when i had my porcelain crown on my upper part…read morewas not good.When i smile it looks that the crown is not even And i tried to return and fixed it but she refused that's why I'm not satisfied and very upset.Even before the procedure she wants me to pay Cash but i told her i Have my FSA or Flexible spending account so I don't recommend her for doing crowns

Dr. Lim has very skilled and gentle hands, especially when administering anesthesia! Highly…read morerecommend

I have been a patient here since I was 7 years old, starting with Dr. Thomas Nichol, and I've had…read morean excellent experience for decades. Dr. Nichol was truly one of the best gems around. I miss him, but that same level of care has continued with Dr. Donald Yang. Dr. Yang is fantastic; he takes the time to thoroughly examine my teeth and always makes sure all of my questions are answered. I also love seeing my favorite dental hygienist, Felicia, who is hands down the best hygienist ever. The receptionist, Nina, is also wonderful; she's incredibly sweet and always helps by reminding me of my appointments. I highly recommend Dr. Donald Yang and the entire office. The care, professionalism, and kindness here make it a truly great place.

If you want a well-rounded, kind, thorough dentist who takes the time to explain things to you and…read morewon't rip you off, look no further. I did Invisalign with a different dentist, but didn't finish (oops). Transitioning my Invisalign care to Dr. Yang was seamless. He uses the latest technology for the scans, which was really impressive. Also, his placement of the "buttons" on my teeth was way less painful than it was with my previous dentist. I'm almost done with Invisalign and am happy with the progress! I have gotten routine cleanings by Sonia and Felicia. Both are friendly and thorough. I appreciate that Dr. Yang takes the time to explain any issues with my teeth and asks if anything is bothering me. The office itself is clean and spacious. Nina (office manager / front desk) is always smiley and friendly. Scheduling appointments is an easy process, and I appreciate the appointment reminders. Plenty of street parking available.

Dr Ng and Krista are a dynamic team! I feel they're so honest. I have been coming here for 15…read moreyears. When I first started going to the dentist, I was so scared. I rarely went, but was in pain and couldn't put it off any longer. I used to cry. Krista held my hand and walked me through every step. I was so kind. She helped me heal from a 30 year dental trauma. I now walked in for my regular scheduked cleanings with ease. That must be why they're called Dental Ease.

I have been a patient of Dental Ease for several years and can provide a fair assessment…read more Initially, I appreciated Dental Ease taking my dental HMO insurance and they are open on Saturdays, so I signed up. 1 star off: During my first visit with Dr. Jabr, she told me that she does not do cleanings on the first visit. This is really weird, because every other dental office I have been to does. She told me that I must re-schedule an appointment for the cleaning part, and the first availability would be couple months away. I pleaded with her because I work full-time and it is already inconvenient to miss a half day of work to go to a 45-minute initial dental appointment. She agreed to it that time, but made sure that I appreciated the "exception" she did for me. I guess I should be thankful for that? 1 star off: For my next visit, knowing that their appointments schedule couple months out, I booked an appointment way in advance. During my next visit, a new dentist came on board named Dr. Shieh. He was kind of incompetent when it comes to dental cleaning. He sprayed water all over my face and even left instruments in my mouth while seeing another patient. 1 star off: For my next visit, again, I scheduled my appointment way in advance. I was reassured that Dr. Shieh is no longer with the group and Dr. Ng has came on board -- great! A day or two before the appointment, I called for a completely different reason, but mentioned that I have an upcoming appointment. It turned out that they had canceled my appointment without telling me! Carolina, the receptionist, told me the next appointment is in couple months. At that time, I was very pregnant and wanted to get my dental cleaning done before the baby came, hence I planned the appointment way in advance. Besides, it was their mishap to cancel my appointment anyway. They ended up squeezing me in, but after much arm wrestling. 1 star off: Couple months ago, I called again for a routine cleaning appointment. Carolina told me that they don't have anything until next year, and it was on a random weekday that is very inconvenient for me. She suggested I take the appointment anyway, because it would be a full year out from my last cleaning if she gives me an appointment during a day that is actually convenient for me. Okay... I inquired about Saturday appointments, but Carolina said they do not have cleaning appointments on Saturdays; the office designates only a few spots during the week for cleanings. This has been such a frustrating experience. My dental needs are pretty basic, just 2 cleanings per year, and Dental Ease cannot provide this. Since I cannot get a cleaining appointment until a year after my last one, I am looking to find a different group. 1 star extra: Krista, the office manager, is wonderful and holds the office together. She explains things clearly, especially when it comes to insurance issues, and is very helpful to minimize a patient's out-of-pocket expense. Without her, I probably would have switched much earlier. Krista, you should be a dentist! :)

Edit: Front office called and they apologized and made things right. Changed my rating to 4 stars…read morebecause that was nice for going out of their way. Also 4 stars because the hygienists are all always kind. Original post: Unfortunate experience with the front office. I've been coming to Bronzini for 25+ years and loved my hygienist. My insurance changed and became out of network and the front of office couldn't let me know as a courtesy. Instead of checking in (like all other offices I've been to do), they let me take the appointment and charged me what my PPO wouldn't cover for a basic cleaning. Super lame.

What a great experience! I had not been to the dentist is an embarrassing about of time, Andrea at…read morethe front desk is amazingly efficient, polite and just easy to work with. I was quickly scheduled and went in today for X-rays and cleaning. Eric, the dental hygienist made the experience extremely comfortable and did an amazing job cleaning my long over due teeth! I highly recommend this office!

Dr. Niki thoroughly impressed us! Her staff was brilliant in handling our kids and did an amazing…read morejob at distracting/entertaining them while they had their dental check up. Highly recommend this office! And such cute decor for spring.

This is been my children's dentist since they were two years old I cannot ravin Avenue about the…read moreservice and especially during Covid all the protocols they've taken to ensure we feel safe

Buyer beware! This guy is a rip-off. Immediately tries and scam you with a bait and switch…read moretechnique. I came in for a simple teeth cleaning which I've had done for 20 years. Says he can't clean my teeth unless I have a 'special' deep cleaning technique that he uses which insurance doesn't pay for. Right. The place was filthy, human feces and trash on the outside. A colossal waste of time. I should have checked his rating first. I'm going to complain to the Insurance company for sending me there.

I took my son here for teeth cleaning and consultation. Dr. Caturay must think his patients are…read moreidiots. He informed us that my son had two cavities. He then refused to show me where exactly which teeth they were on the X-rays, which is odd because that is the first thing any dentist I've ever been to will do after they examine your mouth. He said, "Oh, it's something only I can see." How shady is that? Mind you, this appointment was only a consultation and the only thing he did was clean my son's teeth. I called my insurance company shortly after to ask for more referrals and I found out that this CROOK charged my insurance company for two fillings! I am surprised that this guy isn't in prison for insurance fraud.