Rather go to a regular theater, not used to not having the regular concessions, trays in front of the seats are distracting as well as the large podiums with the service button in between the seats, it was hard to tend to the children with them in the way. Also 6.50 is ridiculously too much for a large soda. It wasn't what we expected at all. read more

We just discovered this place on Christmas and decided it's a new date night spot! $5 tickets and free popcorn on Tuesdays! Are you kidding me?! We had already eaten dinner but ordered nachos and soda for the movie anyway because who can resist? The nachos were ok, nothing too special but we just loved the experience. Our waiter was so nice even though it must have sucked to be working Christmas night. Service was SO fast, our food came super quick. I loved it, I want to live at this theater. Got tickets to come back on New Year's Day! read more

Great food!! Great service!! The food was pleasantly exception. Service was respectful and timely. The seating was amazing. We will definitely be back. read more

My gf and I take in a show at least twice a month so we've been to the BistroPlex at the Southridge Mall a handful of times. Very convenient when looking for a dinner and movie date, food is subpar but I didn't expect anything more. Grilled cheese is good, especially when paired with one of the many brews they have available. Order tickets and seats in advance to avoid evening rush or sell-outs. I believe Tuesday night is free popcorn night. read more

This has become one of my favorite places for a movie, is always clean and the service is always great, as well as the food!

A very cool experience. Yes it's just seeing a movie, however you get to relax in your leather recliner with electric controls to lay back. In addition, and let me just say it feels wrong to be served by someone while your reclining, they have a full menu served right to your fantastic chair. The food is typical bar food, and a bit pricey of course. It's well done overall and makes for a really great experience! read more

Great seats, yummy popcorn, food is tasty except the nachos. Hehe. The people who work here are very friendly and helpful.

Went to BistroPlex during opening week. Unfortunately was disappointed. Perhaps I'm spoiled by my experiences at the Marcus Ridge and Marcus Majestic. First, compared to the dream loungers at the Ridge & Majestic, the recliners at the BistroPlex are more cramped; they do not have the 6" wide movable armrest between the seats so the sitting space of the two seats is roughly 6" narrower. I am a big guy and my wife and I noticed the narrower space. Second, I much prefer the menu at Majesti Big Screen Bistro much better. The portions at the BistroiPlex are much smaller (at least what we ordered), with the chicken lettuce wraps laughably so - three lettuce cups each perhaps the size of a woman's palm with a dollop of chicken perhaps a bit bigger than a golf ball. Was like ordering a cheeseburger and getting a slider. Every other restaurant where I've ordered lettuce wraps give you perhaps 1/3 of a 1/2 inch thick section of a head of lettuce and a bowl of chicken 2-3 times the amount of the BistroPlex size. Lastly, my wife is handicapped and the disabled parking is oddly at the side of the building rather than the front, requiring walking around to the front entrance. There are doors at the side but they are exit only. On the positive side, the food (though small) was good. The service was great. Paying right when the bill is brought to the seat was nice as opposed to how it as done at Majestic. The facility still has that new smell and there are staff members coordinating theatre groupings helping people find their theatre and seats. I love the Marcus brand and experience, but was underwhelmed by the highly touted BistroPlex. Not bad, but not great. I recommend the Majestic or the Ridge for a much better experience (especially when the Majestic gets dream loungers in every theatre - can't wait for those on the UltraScreen. read more

I I think this is my favorite theater currently. I like the in theater food service. When attending a Friday night with kids, we don't always have time to go somewhere for dinner and then make a 7 movie . So this is a perfect way to combine the two. There have been some hiccups with servers but for the most part it has been fine the few times I've been there. Maybe everything is not perfect every time but look at the other options out there. It's new, so that in itself is a selling point. The chairs are very comfortable. The times that I've been there, the audience has been quiet and respectful during the movie. read more

My favorite cinema !!!!Comfortable and very cozy like at home !!!Perfect waiters !!!!Delicious food !!!)

I like it, a lot. Really, I do. My son and I go here all the time. Like, twice over this past (long).weekend, and once last week, and the week before rhat, and...I'd say probably an average of 2x a month since it's opened, at least..So, over 20x, I'd guess. So...by this point we would just love to see some different menu options. The stuff on the menu is good, but we've had everything, most items multiple times. More variety would be very welcome. Also, if anyone with any decision-making capability is reading this, you know what would be great? Mocktails. I used to try the cocktails on the menu, didn't quite get to all of them before I quit drinking (I know, very un-Wisconsinlike of me, but then, I'm not a native), but plain old soda is boring. At least some Sprecher's sodas, maybe, or Point, please??? Also, more Fathom.Events here, please! Bistroplex used to have some last year, I think, both my son and I seem to recall attending a few Ghibli Fest events here, but now we have to schlep out to the Ridge in New Berlin for Ghibli & the Metropolitan Opera. We do love the other special showings like last springs's John Hughes movies & especially the Princess Bride & our new Labor Day tradition The Goonies (think Jaws would be better for the 4th of July, though, ruin swimming toward the beginning of summer, haha, at least for people who forget that lakes tend to be pretty low on sharks unless there's been a jailbreak from.Shedd Aquarium)..Oh, and one of the best movie-going experiences I've ever had, the Lord of the Rings trilogy which I'd missed the first time around due to, idk, grad school &/or having a baby or whatever I was doing at the time. Still, better late than never, and we LOVED the Lembas bread, and we also ordered both special menu items (well, not the drink, but if there'd been a virgin version we totally would have) and they were really good. Oh please, please, please, do the Hobbit trilogy soon. Like, very soon. Those we have seen (since my son managed to get himself born & all.the way up to.age 9.before the fort one came out), but seeing them again, in a movie theater, we would really, really, really like this. Give us something to look forward to as another hellish school year looms. And just on the off chance, again, that our favorite movie theater chain owning guy ever checks out the Yelp reviews (hi Greg! we love you!), PLEASE, pretty pretty PLEASE, could you show Dr. Zhivago? The orginal 1965 one? It would be so perfect for winter, Siberua making January in Wisconsin look like a day at the (shark-free) beach. read more

I don't write bad reviews, but here I am. I went to see Good Boys at 5:30pm. There's a sign outside saying absolutely no one under 17 allowed in an R rated movie without an adult. So many disrespectful little brats were in the movie!!! They were shining flashlights, getting up every 5 minutes, running around the theatre, talking constantly. Everyone in that theatre was between 15 and 7. Only a couple were adults. Check fricken ids, that's not a movie little children should be in.. let alone by themselves. An attendant was standing in the door way watching all of this commotion. I will never visit your theatre again. Something needs to change. read more

Went to see Insidious 4 (not great) the theater wasn't terrible however it had a weird smell and the way it operates is a kinda dumb. People walking in front of you pretty frequently. It was almost like people let their kids run around. The lights on the ceiling were pretty bright and distracting, if I didn't have a hat it would have been unbearable. We didn't eat there but we drank. The drinks were good but half of the order was incorrect. And as a tip for the theater bring and collect the bill before the movie ends. I wouldn't be surprised if they lose thousands of dollars every month. Overall it wasn't bad, the men's bathroom was nice, service was friendly but didnt seem very fast, for drinks. Check it out but wait for the DVD to see insidious 4. very underwhelming. read more

I love relaxing at this theater it's my favorite self care to marathon a bunch of movies in one go. The food is always good (I get French toast and popcorn; salty and sweet!) and the servers are always very attentive and helpful. I also love the line up of classics that the theater hosts when theatrical pickings are slim. I also love the selection of mixed drinks. Not too strong and plenty for your money. read more

We love the Bistroplex! The service is always great and friendly. The theater is meticulously clean and tidy. The food comes out fast and hot and my kids love the food too! We appreciate the occasional $5 kids movies on the weekends and hope they continue to have those. We went last weekend and Belle from Beauty and the Beast was even there to take pictures with the kids! We always have a great time and would recommend that everyone try out the Bistroplex. read more

BistroPlex is hands down my #1 choice of theater. Seats are super comfortable (reclining and heated) and the food is delicious! Knowing that I can walk in and go right to my seat without having to wait in a concession line makes it much less stressful if you are someone like me (always running late). We've always had great (or at least good) service. But make sure to ask for your food to be included in your reward points, we are very rarely asked and that's where we spend the most money. read more

Poor service & mediocre food. They don't clear plates so you sit with dirty dishes the whole movie. There are a bunch of places in town to get food with a movie. Don't waste your time and money here read more

When the cinema opened it was Awesome! You could order your food at any point of the movie and the server or the food runner would give endless refills. Now you only have 30mins. before the movie starts to do all this, after that you need to miss your movie and get up and go order just like a Regular Theater. I thought this was supposed to be a different concept? To be honest I am not really impressed. read more

We went to see Jurassic World yesterday. The number of wait staff in and out of the theater during the movie was ridiculous! I suggest they stop service once the movie starts. Walking in front of us, in and out of rows, talking to get orders correct. Unbelievable! If you want to eat - come early, order and get your food! I don't even mind if the wait staff is in and out during the previews - but really - during the movie??? read more

They steal from you I've been there three times now and this last time they stole money from my account

My husband go to the movies a few times a year and we have always come here. Food ,staff and service has always been wonderful. And the one time we had an issue management fixed it right away. This is our theater of choice. read more

I tried the Bistroplex again. The dream loungers are very comfy. The staff has been re-trained and are pretty attentive. I like that the theaters are small so there is not a bad seat in the place. I still feel the cost is pretty high. If you want to splurge and go why not? read more

This was a very interesting movie and dining experience for me. I took my daughter on a daddy daughter date day to see wonder woman and I have to say that this theater was something that I didn't expect. First off the seats are amazing I'm sure that most people are used to the comfortable seating in most remodel movie theaters now but I'm going to say anyway that the seats were great. Now for the extraordinary version of the theater. This is the only theater that I've ever come across that has tableside service. You can literally order a meal and watch a movie without having to leave the comforts of your seat. Now I was with my daughter so I wasn't able to try any of their amazing drinks elections but the people next to me had some yummy looking Long Island Ice-T's which are my favorite so the next time I go on a date night with my wife this will definitely be in place. Besides the tableside seating they also have a full restaurant and bar which looks nice and quiet and comfortable so if your person is not really into the club scene but want to have a nice drink and a quiet bar is a definitely be a good place to go. It was a great experience and I hope to see more of these around town. Also the servers were excellent respectable kind Top grade read more

Marcus BistroPlex Southridge - Cinema Near Me - Greendale, Wisconsin

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Been to the BistroPlex a bunch of times and always a nice experience. Went there today and had to leave the theater mid-movie due to some rifraff behind us. The staff went out of their way to check out the situation, make sure we were ok and they gave us passes to comeback for free. We didn't even ask for anything...we were on our way out and our theater waitress came running outside to give us passes. I think her name was heather but it was the waitress working theater 7 on 10/16 for the 6:15 joker movie. She really took care of us! So did the rest of the staff even though the one manager on duty was dealing with one of the screens being down. Keep up the great hospitality - great team! read more

I was initially excited to check out this theatre. We pre-purchased tickets and splurged to get the Superscreen DLX and Dreamloungers with the heated seats. We planned to eat dinner when we arrived-our movie was at 7:15pm on a Sunday evening 3/24/2019. We arrived about 30 minutes early which was plenty of time to order, get settled, etc. I had to use the bathroom before going into the theatre. They were filthy. Not a great start. When we got to our seats I was extremely disappointed to find out that my partners seat heated-but mine was broken and would not work. I notified the theatre attendant/server Alexander but it was more of a shoulder shrug response and nothing was done or addressed. That was frustrating-paid more for the heated seats but didn't get it (Seats F6 & F5). We ordered our food-the waiter Alexander asked right away if we were paying card or cash. My partner responded, cash. I asked for no seasoning on my fries. He assured me that absolutely no seasoning was on the fries-not even salt. I said ok. When the food was delivered it was lukewarm at best. And to my surprise-the fries were covered in seasoning. It took awhile to flag down our server Alexander who stated he would get new ones with no seasoning. Meanwhile, everything else was getting colder by the second. It took over 15 minutes to get the replacement fries which were luckily hot and not seasoned. It was disappointing that the server didn't know the menu enough to know to notate "no seasoning" on the order. As a former server-when you are not sure it's always better safe than sorry-JUST MODIFY TO NO SEASONING just in case. Furthermore-what really put the nail in the coffin, is when we were wrapping everything up-the server came up directly to me and AGAIN asked "card or cash?" I looked at him and advised, "I am not paying." Let me paint more of a picture for you here to understand why this was so offensive. I am a white female. My partner is a black male. He clearly told the server initially that he would be paying cash for everything. When it came time to pay-the server Alexander completely ignored him and came straight to me to ask for payment. He made the "assumption" that I would be the one paying. My partner and I were both offended. How rude to assume that the white female would be paying for myself and my black male partner. (Unfortunately it happens more often than you would think but is always just as offensive as each time before). Needless to say, my experience was awful. The movie "Us" was ok so at least it wasn't a total fail. We spent a total of $109.04 between tickets and food/drinks. Not well spent. I do not plan on returning. So disappointed BistroPlex Southridge. DO BETTER!! read more

This place is so amazing. The service is extraordinary. The individuals selling tickets are so nice and accommodating. The servers are always smiling, and they are so kind. Dont even get me going on the food. The mushroom ravioli is to die for, a must have if you ever go. All around the experience at the Bistro is something everyone would enjoy. read more

The only thing good is it's a brand new facility. Food was not good at all. Dry and bland burger. Undercooked chicken batter. For the price of the food, you would expect something better. Service was subpar as well, even with just under 10 people in the theater. Lights too bright for me, much brighter than other dine in theaters I've been to. Overall, a bad experience. Will be willing to give them a other try, though. Hopefully they make improvements....soon. read more

Our movie experiences a "power outage" in the middle of the movie. We could hear but couldn't see and this went without being noticed by the theater for about 5 minutes. After about 15 minutes of pitch black the movie came on frozen but not rewound to the part we left off on. The staff seemed annoyed by our need to be accommodated for this mishap and would not give free drinks when asked to do so for the inconvenience. "Apparently" the entire theater experienced the outage. I will report back if an accommodation were made. We are currently 25 minutes into the problem still existing. read more

If you like cold food you JUST* ordered; go for it. A very obvious waste of money and space. Movies are movies. Is it that hard to eat a meal before or after? Like I cant see shit while I'm eating too. Cool place. Idea is cool. But come on... this is why other countries make fun of us. Because we make things overly complicated. read more

Beautiful facility, really delicious food. I know the show-goers that went right before us had a tough time because there was only one waitress working the whole room by herself. They had long waits for food and closing their checks. But for our movie there were at least three waiters and everything was very smooth and fast. The waiters were very friendly and polite and hard working, For an exhausting opening weekend on a holiday, I am so proud of these kids for their strong work ethic and positive attitude. This is the kind of customer service that will keep people loyal. The kitchen ran out of the two dishes we were most excited to try--the fried chicken and the pretzel sticks, so we were bummed about that. But we cannot wait to keep coming back to this place to have more awesome date nights. read more

Service in the bar is average.Prices are too high for a movie theater. Typical bar food, but 5 star prices.

I waited a few weeks, so I could go on a not too busy day and check out everything. It was very nice and new. But not something I would go out of my way for. I will go back to my old standby Marcus theatre in the future. I like to get my own soda and popcorn, so I can direct them on the right amount of butter and salt to put on it, and I like fountain soda, I like to mix a few flavors together. Easier if I can do it myself rather then try to explain what I want to a server. Very beautiful theatre, nice and new. Only one server on duty for the theatre I was in. Nice to visit but not my favorite Marcus theatre. read more

Disappointing and frustrating experience. While the pizza we ordered was delicious, we didn't get it until the movie was 3/4 over with our drinks arriving about 5 minutes before that. Never got the popcorn we ordered. Looked like all patrons had the same issues: food coming late and/or some ordered items not coming at all. Then we had to sit and wait for our bill and finally walked out and asked for it. We were told there would be no charge. Everyone received a pass for a free movie at any Marcus theater because it was all such a disaster. We will use ours at a different location. read more

So now that they've been opened and running for a bit now, they have Really have a good thing going... We actually have drinks and appetizers before going in and order dinner or dessert while watching the movie... We've seen several movies lately and the Ultra Screen is the bomb to watch them on... Going again soon... read more

My daughter and I were there last year after it opened. We also got dinner there on a Friday after work. The food was ok, nothing special. The food took forever to be served. Also try eating under a night light or almost dark space. The constant walking around from the servers kept me from enjoying the movie. Paying the bill was also not good experience. I haven't gone here again. Too small for the Bistro Experience. I've been to the one in Waukesha and it's better. read more

Opening night, I'm afraid, was a disaster! We are avid Marcus supporters and we were very excited about this opening. The greeters at the door were friendly and willing to help in anyway but after that, the rest seemed very chaotic. We came early for a 7:45pm show as we wanted to check out the bar and then order something in the theater. The bar was not crowded but the majority of the guests were waiting around for assistance, to get what they ordered or to get a drink. We heard several people complaining about the wait times even though there were 5 people behind the bar. The person who assisted us seemed very "green". I had to repeat my order 3x to her (I ordered a beer and a glass of wine). I sat and watched her pour a 9oz glass of wine and it took her, no exaggeration, 5 minutes and the bottle was already open. Then when I tried to pay using my Marcus Rewards she had no clue how to process that. So that was enough of the bar and we headed to the theater. First impression was mixed. We loved the Dream Loungers and the swinging tray table but we immediately questioned how the servers would interfere with watching the movies. This is due to the layout of the theater. For example, at the Majestic their Bistro provides space and depth so if a server is taking your order the guest's view is not blocked. Not the case here. We entered the theater at 7:20pm and were surprised that there were 3 servers assisting the first two rows and only one server taking orders for the rest. This server was keeping his cool and remained very polite to the guests but was clearly overwhelmed. At around 7:45pm we had to flagged down someone to take our order as no one was really assisting this poor boy. We ordered at 7:45pm and at around 9pm I went out of the theater and asked for a manager to see why food service was so slow. Please note hardly anyone in the theater was getting their food. The manager apologized and said they would expedite the food to us. He held true and we got our food within 5 minutes but it was obvious that is was not just made and was probably sitting in the window as it was just warm (ordered a burger and Mac 'n Cheese, food was good). Fast forward and the movie is at the end and we still had not received our bill. We feared how this was going to work. The server started handing out tickets to everyone and when he came to us I gave him my card right away. He said, "I'm sorry but my scanner is down and I can't take payment. I've asked my manager what to do but I can't take payment". So the whole theater was just supposed to sit there?! As soon as the movie ended we went to the bar in hopes they could take our payment. 15 minutes later and with the assistance of someone who was there to watch the programs/system we were finally able to leave. We did not enjoy this experience at all. I don't even remember the movie due to all the disruptions. For normal dinning a server should come and check on you, but when you are watching a movie they should not interrupt unless you have your light on and need something. I truly hope that they work out the bugs and give their staff more training as I felt they were set up to fail. read more

First time experience here. Usually I got to the Marcus Majestic for the Bistro and figured this theater would be about the same. Boy was I wrong! First off, you are only able to order food and drinks 30 mins prior to the movie starting (unlike Majestic where you can order throughout the movie). And if you need a refill or want any more food after the movie is started, you must LEAVE the theater to go down to the bar and get it yourself. I thought the point of the bistro was to enjoy the movie and be given your food in the theater? I got the mozzarella sticks appetizer and they were cold on the middle. I ordered a cheese pizza with extra cheese for an entree and that was a joke. No extra cheese and it was SO SMALL. I included a picture of it in this review. And very very thin crust and pieces where you can eat in one bite. Also, once the movie starts, the attendants are no where to be found. They don't even pick up your dirty dishes so you're left with them sitting in front of you the entire movie. And don't get me started on the "dream lounger" seats. They were so small and NOT spacious like advertised. The ones at the Majestic are a thousand times more comfy and bigger. The trays attached just get in the way and you can never fully move in out of your space the whole movie. All in all, DON'T WASTE YOUR MONEY HERE. GO THE MARCUS MAJESTIC BISTRO! read more

Marcus BistroPlex Southridge - Cinema Near Me - Greendale, Wisconsin

We absolutely loved this place! It's the first of its kind, that we've experienced and it did not disappoint. I can say that you could run into issues if you don't arrive 30 minutes early as directed. However, if you do I can't see you having issues. The chairs are individual recliners, with personal lights and call buttons. You come in and are seated in your assigned seats and provided menus. When you are ready, you order and wait. The dinner food is compatible in price and taste to something like a Perkins. The drinks (free refills), desserts and snacks are typical movie theatre pricing. Going on $5 Tuesdays offers ticket and food specials, as well as free popcorn for each person in attendance. Just think.. it's everything you love about the movies without back pain and having to get up and miss the movie to get drink refills and food. Wish we had one where we live! read more

Went to see IT opening night... decent theater atmosphere in the lobby, nice bar area. Inside the theater I personally started feeling claustrophobic ... the loungers were comfortable, the table hanging moved as out of the way as possible still hung over my legs as I reclined. the food was decent (burger / fries).. though both arrived cold, and the burger definitely once served time as a frozen patty. Back to the annoying White plastic tables in the theater were distracting while the movie was playing. Not only was the white always in the corner of my vision it was over my left leg the entire movie... During the movie I was distracted to the point of engineering something that would work ((contact me and I will share my design)). The service was courteous, and mostly unobtrusive, though please just leave the bill and we'll pay after the movie...walking around seeking payment during a climactic moment is rude. read more

Awesome staff and great service - who knew for a movie theatre!? We were there on Saturday and it was busy but it was clean and fun. Plus I could order a bottle of wine from my seat - oh and the fish tacos are awesome! read more