The kids were off of school and another cold day outside so went to the movies! Love the dream loungers:-) It was daytime and no problem getting a parking spot. Was asked right away when we entered if we needed help getting our tickets. Our waitress was attentive and our food arrived quickly. I asked for our popcorn to be delivered as late as possible which she did so we had it to enjoy during the movie. We ate during the previews and the food was hot. I love going to the movies and now even more with the seating and food options! read more

Went there last week with my husband. Was really looking forward to a new movie experience. I ordered a wonder woman and a hair came in the glass. For two drinks it cost $30. When I sent the drink back because the drink was half-full when I noticed the hair they charge me for it even though they took it away. Expensive date gone wrong read more

One of the best theaters in the city right now. Very comfortable and clean. One thing that could use improvement, is the customer service. Sometimes the workers are rude when they answer the phone, or direct you to the manager. read more

Not overly impressed with this place. Very Overpriced. Service was okay, ordered food in our seats. They never come back to clear plates or check on drinks. Will probably not be back. read more

Very clean, friendly staff and the dine in experience is great. I travel 30 minutes just to enjoy this theater over others that are nearby. My son is a very picker eater but the enjoys the kid meal burgers. I love the fish taco and the flat bread pizza. read more

Great food, great service and great seats!! BistroPlex is my first choice when buying movie tickets.

If I could give this place no stars I would. So I go to movie on July 3. We arrive 10 mins before the movie starts. We ordered large popcorn, pizza, and 2 waters. The waiter seems confused about what's on the menu and asks us 3x what's our order. Then 20 mins into the movie nothing. Popcorn finally comes, it has no SALT. Now mind you when I ordered the popcorn I requested salt. 30 mins later still no SALT. So now we are still waiting and almost an hour into the movie. Two pizzas come out and they are both wrong. Then ours finally comes, but no salt for a popcorn we were almost done with. It also takes 20 mins just to ice water. You need something to drink when your eating dry popcorn. Then the movie is over and I waited 20 mins for my check to be taken and completely correctly. Come to find out they charged me twice. I called and spoke with Austin. Was told he will take care of it. He didn't take care of anything. Those charges are still on my account. The theater has the nerve to put tips on the receipt. I will never return to this theater. Lastly, it's very distracting even trying to watch the movie with waiters walking back and forth in front of you, random whispers from patrons and waiters and I could go on and on. Jack L Marcus you gotta a lot of stuff to fix with this one. read more

This theater is awesome! The reclining seats are extremely comfortable. It's great that they have a special on Fridays where seniors can see a movie before 5:30 pm for $6. The food and service are great. My favorite is their delicious chocolate sundae! I would highly recommend the BistroPlex Southridge Cinema! read more

Gone a few times since it opened, typically for the movies we are the most excited about, so we spend a little extra for the best experience. Great customer service, friendly staff, decent amount of options for food and drink options while watching the show in large individual seats that recline and in some cases can be heated as well. read more

The experience overall was good. Nice comfortable seats. Great drinks, BUT the beef nachos I ordered was a joke. They literally sprinkled a small portion on beef (I paid extra for) on the top later of chips. TONS of cheese. Nothing about them were good. Take it off the menu!!!!! read more

I really enjoy this place. The food is really good and reasonable. Service is good but not great. Place is clean and the theatre is comfortable. Defiantly the best theatre in the area. read more

Overpriced. Poor/disorganized service. The idea of sitting down to a movie and having a full order menu is cool, but this theater poorly executes that idea. Servers completely forgot half of our party's order. Some got served food over two hours into the movie. I wouldn't come back. It's not worth the $15 movie and an $8 drink to be treated so poorly. For what it's worth the movie screen was in good condition, but I can get that at a lot of theaters (specifically the ones that will get my money next time instead of this theater.) read more

We love coming to the Bistroplex. The smash burgers are so good and the long islands are awesome. The service is great too!

I love the BistroPlex at Southridge! Comfy seats and great food. Their burgers are to die for. My husband loves to have his beer during the movie. The service in the theatre was very good. My favorite dinner and a movie place! read more

I like the movie theather accept the popcorn taste very different from the other ones its mainly what i go for i try it evetytime I come it dont seem fresh read more

Just an okay experience. Popcorn is cold and food comes out late and during movie. Some food didn't make it and I asked 3 times. People are always walking in front of us for food orders, deliveries. Very disruptive! Food trays are too small. I like to walk in and smell popcorn and get the theater experience. This feels like hotel entrance. Just not right. read more

Horrible service, overpriced food 2 hours of ads prior to movie. Had to wait like 45 minutes for movie to start

Not liking the new policy/menu changes. They got rid of the only vegetarian meal option, black bean burger, on the menu. Very disappointing. Also they will not provide any service after 30 min into the movie. You must get your own refills on drinks, which can take a while, and anything else you may want throughout the movie. I feel like this defeats the purpose of the bistro. When you are paying 30-40 dollars to see a movie and eat dinner you shouldn't have to miss part of that movie to go get your own refills. I used to love going here but now I don't know if I will be back. If anything, please bring back the black bean burger option. read more

Saw Dunkirk on 31 July 2017. Overall I'm not impressed with the experience. You buy your tickets at a kiosk. There was a worker there to help, but she really couldn't do much besides show you how to use the self-serve kiosk. There's not a decent map of where the seats are, so when we got to the theater and saw where our seats were, we were not happy. (What happened to just walking in and choosing where you want to sit at that time?) We asked the guy who seated us (he turned out to be our server) how we could change our seats. He said to wait until the movie started and then just move. We didn't like that option. We didn't want to wait to see what seats were left open. So we went back to the front to ask to get our seats changed. The girl there asked for our tickets. We told her our usher/server took them! She couldn't change our seats without them, so a manager had to go track him down to retrieve them. Pretty much a mess. Ordered small popcorn and a small soda. The popcorn came in a silver bowl. So how do you take home leftovers? (I found out...VERY SMALL styrofoam to-go containers - I needed two of them.) Was told soda is all one size, but free refills. I didn't need a drink that large (it was HUGE) and I certainly didn't need a refill (good thing, because who wants someone coming to take care of that in the middle of the movie?!) The worst part was having the server running around during a very intense movie. And tipping at a movie theater? What a joke. I'd prefer to go to the concession stand and choose my food the way it's done at regular theaters. Bottom line, I'll be staying away from this place. Sorry, Marcus. BIG fail. read more

Terrible food, terrible service! One of our children's meals arrived 30 minutes after the rest of our order, and the order itself was wrong. We were also charged for someone else's bill in addition to ours, and it took almost a week for the error to be fixed-I had to go through corporate because the manager at bistroplex who claimed he would take care of it never did. And then the 3 corporate members STILL dropped the ball, and never compensated us for any of it, despite the usual..."well I thought she was taking care of it"...extremely frustrated by the hours I put into fixing their error and still left with the reality that big corporate doesn't care!!! read more

Saw a movie at the new bistroplex at Southridge. Here is my review. No concession stand. You sit in your seat and a server takes your order. They walk around throughout the whole movie crouching in front of you, blocking your view of the movie, at least 5 times during the movie. It is not dark because they would not be able to see where they are going. The movie sound is not very loud because Then you couldn't her your server. Then you have to tip them because they are serving you. I want to walk in, order my popcorn, put my own salt on it, get my drink, and sit in a dark theater with good sound and watch the movie and go home. Not to mention the poor 6 foot 2 server who has to crouch past everyone for 2 hours. It's 5 minutes from home, but I think i will drive a little further from now on. read more

Place looks great! The service is another story. You would think for there opening week. They would be on top of their game, but the service was not that great. They never took my order, my sister in law never got her order and my nephews complained that they were hungry. We pressed a button for service and they told her that the kitchen was backed up and gave excuse after excuse. My sister on the other hand she got her order but towards the end of the movie and she got over priced for 2 sodas and a order of cheese curds. I won't be back to this place any time soon. read more

This place is awesome. My friend said his burger was good and the super screen is huge.

the service is horrible it takes so long to get service and my pizza took half a hour to come out, the chicken tenders where cooked to where they were hard and they weren't even chicken tenders they were like nuggets like the left over in the bag read more

Service staff was good and unobtrusive. Food was overpriced ($14 for a turkey wrap and $9 for french fries) and it was really just "meh" in terms of quality. Ordered dessert ($7.50 nutella beignets), and after an apology for a delay in the kitchen (which I hadn't even noticed, so it can't have been too much time), my beignets came out and were just warm, not hot. I'll go again, but I'll stick to an appetizer or snacks, because for the price it's definitely not worth it to go for dinner. read more

I want to say I love this place... everything food, staff, etc. But... I have noticed something that is very sad. Servers getting stiffed on there service. I have seen servers getting paid for there service and food and people wanting exact change back. Unless you have had a bad experience you should absolutely be tipping them. I can only imagin they make a servers wage which about 2.00 an hour. They are servicing you and from what I have seen have always been friendly and happy to get what you need. Parents when you send your teenagers to the movies please talk to them about tipping. There was a server this weekend who had 15 kids to serve, he was very patient and helped as he could.. They waited for exact chance. 15 kids that bill had to be pretty big considering they all ate... Very sad. These people have to survive also. Please pay attention to your service and tip accordingly. read more

not as great as i was hoping for. expensive movie tickets. don't care about the food and cocktails.

Overpriced food that's so small. The burgers are literally the size of my small, 22yr old girly palm. But extremely good. The waitress was extremely nice, but this one older lady who handed over the food ended up giving me my neighbors food, and ignored me when I said "oh that's his" she literally just stared at me and held the entree till I took it and we had to switch plates, no problem but it was extremely awkward and rude the way she kept staring at me with a plate literally shoved in my face. Everyone in my party got their plates and cups taken away while my plate was left and they kept ignoring it even when delivering and getting orders from my group (not a big deal, cause I could have pressed the button but it's just annoying). The lights were my biggest issue though. They were turned off-cool! But then turned back on midway through the movie, only to stay on and casually flicker through different dimming cycles with ruined the ambiance. My boyfriend hated the trays as well and we both hated the chairs not being able to recline to the way we like it(but that's bias and preference). I would go back if needed because it is clean and foods good, but only if I have a pretty penny considering it was 60bucks for tickets and food and 2 beers and a soda. read more

Went to the theatre with my girlfriend. Problems from the start. Had all sorts of problems getting tickets. Then having to pick out seat { which I really really dislike }. We ordered popcorn and soda. Popcorn tasted rubbery like it had been sitting around for awhile. Soda was so watery sent it back. Server returned with another and same thing. Then the fun really started. People came in late and were using flashlight app on phone. Not one, not two, but six people. Very distracting. Also very distracting are the LED lights used on the stairs. We had seats on the end so we had the lights constantly in our site line. Then the " heated seat " got so warm I had to move. Servers just standing straight up when bring food, causing another distraction. From what I've seen so far about the food reviews I'm glad I didn't order and overpriced and poorly tasting food. So called big screen didn't look to much larger than some of the other screens in Marcus chain. Waste of time and money. read more