I have used Brighton Sound as a vendor for Shure, Yamaha, and Ashley and other products for several…read moreyears. Working for a school district we have to comply with sate and local purchasing and bidding rules. Working with Gary he would easily be the low bidder beating out B&H PhotoVideo, and other discount vendors. When he couldn't he was happy to provide a quote to fulfill my 3 quote regulations. We had a few large projects where Gary arranged for instillation of complex systems. All were professional and completed in a timely manor. Rochester has a deep history in the sound industry and Gary knows it because he lived a lot of it. He stays current can help you with some of the latest digital technologies also.

I am hosting my 20 year high school reunion next month low in the southern tier and reached out to…read moreBrighton Sound to see if they'd come down all this way to do a very basic sound system for us. As expected, they do not service my area, but Steven, the VP at Brighton Sound, was quick to respond to my inquiry and even provided me with some tips on finding the right equipment more locally to me. Honesty and helpfulness go a long way. Perhaps we'll have an opportunity to do business in the future!

Back in the day, there were a good number of high end audio dealers that were knowledgeable and…read morecommitted to customer service. Now there are maybe a couple left as the interest in audiophile equipment is fading. I unqualifiedly recommend working with Lance at Forefront Audio. He is more knowledgeable and helpful than the competition. Don't be fooled by the small storefront. He handles a large array of equipment and will help you find the best solution to your audio needs. Its also worth noting that his familiarity with vintage audiophile systems (like mine) is second none.

I was new to audiophile quality gear when I started shopping at Forefront, Lance was patient,…read moreextremely knowledgeable, spent hours with me answering questions and helping me figure out what kind of equipment I would likely need for my listening space, without pushing the most expensive items within my budget, and in fact, on several occasions recommend that I did not invest in a piece of equipment that he believed was more expensive than needed at the time, or trying to get me to but what he thought was the "right" choice, instead, he just gave me my options and allowed me to make my own decisions, he has allowed me to audition and A/B test equipment in my own home, and has delivered and picked up speakers that were too large for me to transport myself, and all without any guarantee I would even make a purchase, and because if this meticulous level of costumer care, there is a really nice community of audiophiles that hang out at his shop, Lance made what could have been an overwhelming and intimidating experience really comfortable and enjoyable, I would not shop anywhere else for high end audio.

This is my favorite hi fi shop and is where I've made all my speaker, amp, cd player etc purchases…read morein the past decade. They carry a lot of the most well respected and reviewed brands in the audio industry. They carry amps, pre amps, cd players, DACS, turntables, speakers, cables, tone arms etc (everything you can think of hi fi related). The owners name is Bob and he will make sure you're taken care of. Anything from a small system to dock your iPhone to, or a giant system for your great room, Bob will get it for you. I'm pretty sure this is the only true hi fi shop left in the greater Rochester area. I'd recommend calling Bob and making an appointment. That way you can have one on one time with him without having to deal with other people in the shop. If you're a music lover and need a great system for your apartment or home, give The Analog Shop a call.

The only place I trust to fix my audio equipment. Jeff, at…read moreprecision is awesome! Just got my Yamaha C-6 preamp back and couldn't be happier.

I had a BSR turntable from the 70's that has been sitting idle for decades and didn't work. I took…read moreit here and had it back working the next day. The place is very small and piled with old equipment, but the service is excellent. It is $60 minimum to take a look at something but to me it was worth it.