I cannot speak highly enough of this business. Nothing but professional, friendly, efficient…read moreservice. Can't ask for any more than that. Buy your ammo now before Sept 13th....

Staff is super helpful well informed on everything they are doing and overall helping people with a…read moresafe and happy experience.

This gun shop has a huge selection of weapons and ammo. They even stock hunting ammo made by…read morePrvi-Partisan (tied with if not better than Tula in terms of ammo quality) for the Mosin-Nagant. You can by ammo for literally any type of rifle or shotgun and their selection of handguns is phenomenal. One of the things that really sold me on this place is the knowledgeability and professionalism of the staff. I walked in to get a scope mount put on my Mosin that required drilling and tapping. The guy who does most of that work for ProGun was mature and professional enough to tell me that that particular mount he is not very good at mounting and has screwed a few up, but it didn't stop there, he actually recommended me to someone that is good at this sort of work on this sort of rifle. That to me speaks volumes about the type of business this is and the type of people the owners and staff are. Even though there are gun stores closer to me (liberty gun shop....yuck) this will be my go to gun stores for as long as it remains open. Highly recommended.

Amazing atmosphere, love how they treat you with utmost respect and like you are old friends. You…read morecan rent their guns in a 'buffet-style', which is pretty cool. Not to mention their prices for renting and ammo is better than going anywhere else.

This is a good place to shoot. I didn't know what to expect but I was pleased by service. I went to…read moresight a Red Dot on my Sig P320-M18 and shoot my Glock 22 for the first time. Spent $10 for 30 minutes and 2 targets. Seems pretty good for me. The people are friendly. The safety person was nice and helped me sight my Red Dot. Gave tips for gripping the pistol. I'd recommend coming here if you want to quickly test a pistol. I hear they are building an indoor range rated for rifles and such. Excited to see where that goes. 9.7/10

If they don't have what you want in the store they'll find it and try their hardest to get it for…read moreyou.... very professional and knowledgeable.. great communications, both email and phone..had questions about my latest purchase..they were all over it and got back to me quickly with answers..

What a pleasant find in our Henrietta, New York neighborhood! A business that is filled with staff…read morethat are professional, knowledgable, and go out of their way to get their customer what they are looking for. I can't tell you how fortunate I am to stumble upon this fantastic business! Wow! Top-notch. Special shout-out to Mark Verhay, and his apprentice Mike, who are outstanding at their trade. These guys are no-nonsense firearms experts and are not shy to give you their opinion. They are more than happy to share their vast knowledge in all things firearms in New York State. If you are in need of a firearm/firearm accessory, or in the need of how to successfully navigate the federal firearms laws in New York State, this is the business to check-out! I highly recommend Action Tactical Solutions !

Bought my first air gun (one of many) from Pro Gun Services. It was a fantastic store with a good…read moreamount of new guns but they also had a constant stream of old/used guns. Many of the used guns that came through that store were VERY hard to find anywhere around the area and I had planned on buying my first gun from them but unfortunately Pro Gun Services closed before I was able to buy one. Fortunately one of the guys who worked at Pro Gun Services opened up Kinton Guns not to long after and they carry old/used guns that I can't seem to stop buying.

From the owner: Guns, Ammo, and accessories. Service, sales, and consignmentsread more

I Love these guys!!! The laws have made things very difficult for them and for all FFL's in our…read morestate, and although they must be frustrated as hell they never show it to me and incidently I can be a pain in the ass. They are always patient with me inspite of the preasure being put on them. I sometimes don't like be patient with them but they always under promise and over deliver. I enjoy doing business there! In the current environment I am grateful that they are still here providing a service to all of the 2nd Ammendment citizens that live in our area. Keep up the good work Dave, Dave and Bob you are appreciated!!

I went in to buy a pistol, so I put a small amount down and they said the pistol was back ordered,…read moreI was expecting it would take a week or so. I went to another gun shop and they had in stock for $150 less. When I asked to cancel the transaction , which was about one business day from when I asked to order the pistol I was lectured on the value of their sale, the time they had wasted and the money they are now out since the gun was ordered and shipped the same day, the day I asked to cancel. I have purchased firearms in the past from this business, ammo, targets, optics and used their gunsmithing service in the past and explained I would continue to do so. David Dentico, the owner, continues to speak in a passive aggressive manner and is very condescending, asking me "if I want a hug to feel better"... I'm not the one whining over the loss of a sale and complaining of operating costs of the business, the cost of the shipping and how much they are $$$ they are losing. Never going to set foot in this store again and would tell anyone to shop anywhere else but here.

Recently purchased a Henry from Fred. He ordered the gun I needed and got it in about a week after…read more I love the shop, he carries all sorts of rare exotic ammo. I had a great experience with this guy!

I've been a customer to this shop for several years. Fred is knowledgeable and friendly to deal…read morewith. He carries a large variety of products considering it's a small shop. I find the prices to be fairly market priced.

Very knowledgeable! Helpful in selecting the appropriate firearm. Has a wide selection of new and…read moreused firearms. Good prices.

I purchased a handgun from Mike, and he made the whole process go very smooth. It was a pleasure…read moreworking with him, very pleasant to talk to.

There are few instances these days where I can say I get exceptional customer service. Dicks…read moreSporting Goods in Henrietta has provided just that for me for the last two years. When I was looking up their hours I was shocked to see the bad reviews. Our family of five is very active in sports and and strength training fitness. With the help of Gordon (one of the employees in the fitness section) and Marilyn (the woman who is a pillar at the registers at this location) I have pieces together an affordable yet AMAZING home gym. Gordon went above and beyond to help me get what I needed at a price far lower than I was prepared to pay. It helps that I gets lots of rewards and coupons too ;) We purchase all of our baseball equipment and probably 90% of our wardrobes from here as well. Returns are never a hassle and the employees are always great! It's really a shame that consumers only take the time to write bad reviews as I'm sure there are 1,000's of customers who have had the same experiences as my family and I. GREAT JOB DICKS HENRIETTA!!!!!

I order a exercise bike on line and it stated it would arrive on the 9-23-26, I got a email on…read more9-22-26 saying it would arrive on 9-28-26, they added dates that were not listed when I bought the bike and was told that they could nothing they could do change that. Just like other businesses they want your money then they have NO CUSTOMER SERVICE.