Thank you Brandon for fast, accurate service that saved my bacon once again. My bike was quickly…read morefixed and ready to go!

Service people were rude and not knowledgeable about the product that they sell. Returned a rack…read morebag and they didn't believe the person, female, who returned it. She explained what the reason was in detail and they had to have two people try it before she was believed. It they knew their product, they would have easily been able to see why it didn't work as described. Also, do not make purchases online from Locally. If you try to return your purchase, it's not allowed without the physical card. This is dumb seeing the physical card was not required to make the purchase online and they had all the information to credit the original card. Get with it Locally!

Very friendly, kind, gracious, and they know their trade. The kind of people you want to give your…read morebusiness.

My wife and I bought two e-bikes. They were extremely helpful with our purchase and were very…read morepatient with all of our questions. They are not open on Wednesday. They service all the bikes that they handle. You can also get many accessories there as well. We bought a helmet and cell phone holder for ours. If you're in the market, I would at least give them a chance to show their bikes to you. You will not be disappointed with the friendly customer service.

Great little bike shop with many years of experience in a variety of styles and kinds of bikes…read more I take my bikes there for tune-ups and/or repairs. Also the store has expertise with recumbent bikes.

Very disappointing customer service - the owner Roger put down my mountain bike to my face claiming…read moreit had rust and mold, which it clearly didn't. When I objected he also hung up the phone on me. I will never visit that place again.

My e bike is amazing It gets me to work faster now…read moreI will recommend you to all my friends

I had such a great experience at Rochester Fitness and Cycling. Jamie the owner was so…read moreknowledgeable and helpful when I first went there to check out some bikes. There was no high pressure just very helpful. I ordered a bike a week later and picked it up a week after that. Jamie was so wonderful and even swiped out my handlebars for different ones that were more comfortable. it was a great experience and I would definitely buy another bike at this great shop!

Today I went in to learn about fixed gear bikes. I met Drew and he taught me so much about the…read moreparts I need to hunt for. And where to learn more online about fixed gear bikes. He did not try overly hard to sell me anything or make me feel dumb for being a beginner. Overall very nice repair dudes! they all were excited too hear that young people and skaters are setting up DIY rigs.

I was looking for a traveling bicycle for self supported trips. They had a TREK 520 Granda in my…read moresize. Their customer service is great and all their people are friendly. They have a well stock shop and it is very busy, but they are quick to help you and make sure you are happy with you purchases. Highly recommend them

This is a top notch shop. They offer quality products and their service is second to none. I highly…read morerecommend these folks!

Be mindful this business no longer rents bikes, even though the sign out front says "Rentals." They…read moresold their rental inventory during Covid. If you are looking for bikes to rent in Canandaigua, go to the Pier Market on the City Pier.

If they don't have what you want in the store they'll find it and try their hardest to get it for…read moreyou.... very professional and knowledgeable.. great communications, both email and phone..had questions about my latest purchase..they were all over it and got back to me quickly with answers..

What a pleasant find in our Henrietta, New York neighborhood! A business that is filled with staff…read morethat are professional, knowledgable, and go out of their way to get their customer what they are looking for. I can't tell you how fortunate I am to stumble upon this fantastic business! Wow! Top-notch. Special shout-out to Mark Verhay, and his apprentice Mike, who are outstanding at their trade. These guys are no-nonsense firearms experts and are not shy to give you their opinion. They are more than happy to share their vast knowledge in all things firearms in New York State. If you are in need of a firearm/firearm accessory, or in the need of how to successfully navigate the federal firearms laws in New York State, this is the business to check-out! I highly recommend Action Tactical Solutions !

The retail storefront for this business -- 2195 Monroe Ave -- is empty and there are For Lease…read moresigns are in the window. I suspect the business has closed. Wasted trip. Perhaps they are an e-tailer now. I found one reference from April 2019 that BSN Sports had acquired Valenti Sports.

I happened upon Valenti Sports during my foray into local-only Christmas shopping (which is a ton…read moreof legwork, btw!). They didn't have exactly what I was looking for, but I'm super psyched to have discovered a nearby alternative to Dicks. It's a small-ish store absolutely PACKED with gear. Everything you need to play lacrosse, soccer, and an entire wall full of paddleball -- which apparently started in Rochester, who knew? If you told me Valenti Sports was the preeminent paddleball shop in the world, I would not question that. Since this place has an obvious focus on sports that are popular locally, I was a little surprised that I didn't find anything for disc golf. I'll just leave that one hanging out there in the Great Suggestion Box That Is Yelp. Definitely a great place for outfitting an athlete, but lacking typical gifty stuff -- such as lawn games, toys, jerseys and team gear. Several (non-pushy) salespeople asked if we needed help; this seems to be a place to go when you're on a mission -- "I'm looking for soccer cleats" or "my daughter wants to try out for the lacrosse team, what will she need?" We didn't grab anything during our visit, but I'll be back -- I am in want of a pair of indoor soccer cleats. And a soccer ball. And some athletic ability, but I'm afraid they might be fresh out of that.