I needed a jag to clean my shotgun and tried to order it from the website. The Jag cost about $13,…read moreand the shipping was going to be $15. In the spirit of saving local brick and mortar stores from Amazon, I was going to order the jag and proprietary patches anyway. I go to check out, and they don't take American Express. I understand that Amex chargers vendors higher fees than other cards, but that's the card I use. I wrote an email to inform them that I was not going to purchase a jag through them because they don't take American Express. This is the reply I got: "I know that you are looking to be spiteful with this e-mail. If you want to be self -satisfied that that you are depriving a business of revenue because that business does not take the overpriced card that you prefer to use.  A card with charges 2.5 times industry standard.  If so please do not read further. I am afraid your math is deeply flawed.  The jag in question is made by us.  Every reseller of the jag purchased the jag from us.  The reseller took a huge hit selling the jag on Amazon and paying both Amazon and Amex a cut of the sale.  They paid us a cut first when they bought the Jag from us. Please enjoy your jag and spitefulness.   Please stop contacting us. Best regards and gratitude  David L. Dodd   I did not buy their jag through Amazon, I bought a better one from Amazon with all the money I saved on shipping. Eat your heart out David, thoughts and prayers.

This is the gun shop that I bought my 1st pistol, and got my carry permit. This is where everyone…read moreshould start in Wayne County! The owner will tell you everything you need to know.

If they don't have what you want in the store they'll find it and try their hardest to get it for…read moreyou.... very professional and knowledgeable.. great communications, both email and phone..had questions about my latest purchase..they were all over it and got back to me quickly with answers..

These guys are the best. Always a great experience. Great staff, always go out of their way to…read morehelp me find exactly what I'm looking for. This is a place you never get tired of going to.

I stopped by their facility in Bloomfield last week when I was in the Rochester,NY area, Very nice…read morepeople, walked me through their business, what they do, etc. Facility is very modern and up to date. I have a friend in Albany who has several older firearms that he has had restored and a few more that he is looking at to restore in the future, and is going to contact the folks at Turnbull.

Turnbull does beautiful work on restoring firearms... I recently purchased a Marlin 1894 CB that…read moreTurnbull purchased from Marlin I presume, and they strip the factory bluing and case harden the receiver, lever and forearm cap. The work was beautiful on the color of the case hardened work....however the receiver showed definite signs of having been sanded. Turnbull, when informed of this, explained that they chemically strip the factory blueing and case harden the parts...I would have "hoped" they would polish out the surface before the final case hardening.. I don't see this in my factory Marlin rifles. They did offer to refund my investment. If you are considering a purchase, you might want to ask about this issue.

Very impressed with this store. This is where you need to be for all your camping, hunting, and…read moreoutdoorsy activities. The inventory is endless. The clothes are good quality and the prices are very fair. Another good thing about this store is the customer service. They were all very helpful and they didn't have a attitude, when I ask questions about different items.

Website is so slow and has such bad search capabilities that it's just not worth using. Often has…read moreincorrect information as to what is currently available in stock. Makes shopping there a real chore. Shame, because they have lots of quality items. Staff far too often has to call for additional assistance.

I brought a gun in that needed repair. They were able to take care of it within two hours. I'm…read moreastounded! So grateful they were there! The rest of the store is perfect for any outdoorsman.

From the owner: We are a local, family owned and operated business for outdoor enthusiasts…read more We carry several local Finger Lakes products, clothing and footwear lines of Carhartt,, Kings Camo, Helly Hansen, Carolina, Dry Shod Ariat, Bearpaw and so much more. We are also a full service Archery Pro Shop with the largest 30 Yard indoor range with a second floor shooting area. We are a Mathews, BowTech, and Darton Dealer. We carry hunting blinds, Tactacam products and food plot items. FLX Armory is also on site that buys, sells and trades firearms, as well as offering gunsmithing and selling ammunition called FLX Armory. Our staff is very knowledgeable in Outdoor Sporting Goods and clothing and are here to meet all of our customer needs and wants.

Been going to T&C Gun Shop in Newark for years. Took shotgun and they installed a 2 shell extension…read morewith kit that I supplied which included a new spring for the magazine that instructions stated that it would require trimming and testing to get correct tension & operation. I pointed this out when I left the shotgun. At time of pick up I asked how much of the spring needed to be trimmed. Was told by Bruce & his gunsmith both that the spring was correctly sized right out of box. Before storing in safe I tied loading the new extended magazine with the six 12 gauge dummy shells. The last 2 shells required massive force to load and came out with shell damage because of the spring tension. I called and the gunsmith stated he could only locate 4 dummy shells at that time to test with and to return for fix. There was a long delay due to illness before I called for a resolution and spoke with Bruce. He said I would have to go to the back of repair wait list and to bring the gun in. To trim & test this spring is a very quick fix and I should have had a friendly response and an apology for the oversite. Not from Bruce ! I gave him serial number, he had no record for the repair but found my gun incorrectly listed as a transfer ! He told me that for ten years he has had a quantity of dummy shells for testing. Does he think I am lying about what I was told ? Now gunsmith has moved out of state. Bruce would not commit to a no charge fix for their error ! I stayed calm as he grew impatient, rude, and condescending with me. He ended by saying "bring it in or not, I don't care and hung up on me ! His attitude and lack of any customer service sealed the deal. I will never patronize this business again and eat my losses. To bad, so sad as I always attempt to shop local. I do public presentation, volunteer, and belong to many organizations. T&C doesn't understand that a business's reputation can mean everything. Not doing right by your customers can have a very negative effect on your business.

Buyer beware! dropped off my handgun for cleaning, 8 weeks later it was not done, when I asked they…read morereturn it, I was charged a $27.00 handling fee, owner and counterman very rude and argumentative, I had to pay fee before I could get gun returned to me. Would not recommend doing business at T&C, since incident have had several area people tell me of bad experiences with them

5 Stars..!! Fantastic customer service..!! Recently dealt with them on a replacement/ warranty…read moreissue. Couldn't ask for better response and service. Thanks all