Pawn Pro redeemed…read more Gave this place another chance today and a guy name Phil took really good care of me First thing I noticed when I pulled into the parking lot was chaos, apparently hobbyists that park there for the business next-door don't believe in yellow lines, Phil and I joked about it then he gave me a discount for good parking :)))) Actually anyone can get a discount for joining their rewards membership, and doing Yelp reviews :-) I got a gaming keyboard for 20 bucks, it wasn't wireless but it was backlit and had a lot of handy keys I also got a couple of tools that I needed for my toolbox really cheap An impressive selection of products considering the size of the place, they make good use of space

The owner is very professional and helpful. He has extensive knowledge about a wide variety of…read moretopics. I wouldn't hesitate to go to him for an assessment. He is my new goto person for silver and gold.

If there was an option to give more than five stars I absolutely would. The other day I called the…read morestore looking for an appointment for someone to come to my home to look at the items that I wanted to sell into my surprise Frank the owner answered the phone and made time in his day to come out to my home that seem very day. Frank was professional, kind, courteous, honest and his prices were very fair. If you are looking to buy and/or sell items, the Webster Jewelry Coin and Exchange is the place to go for the most best honest service. Frank's staff is just as professional, kind, courteous, honest and fair as he is. Make some time to check out this fabulous business!! My name is Lisa and I'm a Mom of 6 kids and they are going to check out his business too!!!!

Customer service was amazing. I never felt like intimidated or like I was getting a low price for…read moremy gold. A+

From the owner: We pay the most for your Gold, Silver, Coins and jewelry! We pride ourselves on top notch customer…read moreservice!

Very knowledgeable and honest ! I highly recommend . Good communication and serviceread more

Selling a piece of gold jewelry I was skeptical as always. The service was friendly and…read moreknowledgeable. Accepted their offer as it was a good one. No need to do more research as they were more than I thought. I would go back for sure.

Promotes false advertising!! Got there at 6:30 to pawn something and they wouldn't let me in and…read moredoors were locked! But yet the store hours say they close at 6:45!!! We're not talking closing a few mins early this is 15 mins and obviously closed earlier then that cus they were already closed at 6:30... Now what if I would of came from somewhere far out to get there bfor they closed, I would of wasted my time and gas bcus they wanna be lazy and can't stay open till the time they promote.. horrible business ethic, won't waste my time the again..

liars and scammer! last Saturday I went in looking for a gold chain for my daughter for…read moreChristmas. I found the perfect one. the guy weighted it out, and gave a price. but said if I paid cash, I could get it for $185. cool. But they were closing early for a Christmas party. come back on Monday. I went back today, Monday. Both guys from sat. where working. they guy who showed me the neckless was helping someone, so the other guy from the side come over and pulled the neckless for me. okay great, lets do this, he weighted it out, and said it will be $350. I said no, if I paid cash, and pointed to the guy next to him, it was .185. and that's what I have. then he went on about I cant get their credit card, no I was told how much on sat. this was 14k gold 18in chain, thin with a small Dimond charm. I really wanted this neckless, it was simple but elegant. I asked if he could take the charm and put it on a similar chain. on a 10k 12 in chain with the charm they said they could do $220. that would be the cash price. I brought in a few pieces of jewelry I never wore or don't ware anymore. to trade in on the neckless to lower the cash price. another guy who was sitting in the front by the door, started to look at everything, pulled out his testing gun. tested the earrings first, and said they weren't real. tested the neckless said the charm was real silver not the chain, a neckless bought from the jewelry store. said the other neckless was also not real. even though you clearly see the little tag and stamp on the tag, then said the tag may be real, but not the neckless. since when do they add stamped tags to fake jewelry. then proceeded to say if you really want to get rid of it, Ill give you $5. I know they are real, I cant wear fake anything or i brake out, and second, I was at another jewelry store exchange who also tested everything and said they were all real, but being silver they would only pay so much. so I pulled out a gold ring just to see what he would say. at least he knew it was 10k gold. and offered $15 for it. so I purposely said well the other store is more honest Ill go back to them. with all this, both men in the front were, belittling. talking down to me and rude. big boy who looked at the jewelry was belittling me for my disability. example while looking at the jewelry I said I should of brought my tv in, since I don't use it anymore, my son went and bought a new one. told bring it in ill look at it, I told him I cant lift it, well if you cant lift it, I don't want the old shit, throw it out I said no I have back problems 5 surgeries still recovering from the last one, he laugh and mumbled and spoke Spanish to someone next to him. said I have back problems and I can lift it, they make the tv so light now. well goodie for you. Before my injury I used to frequent this place and they would work out deals with people. Now I wont go back there, He lied and tried to say my jewelry was a fake. but he would take it off my hands for $5. inflation is crazy in here, just over night a neckless went up in price and down in size and karats. I m sad and divested about not getting the neckless, they out right tried to scam me then basically try and steal my Jewelry. I don't live down the street anymore, and traveled 40 minutes just for this neckless for them to try and scam me and belittle me through out the whole process. I wont every go back there. Ill go further down the rd. where the people are honest and don't change the pricing the next day.

They have the best prices and service. Highly recommend them for all your silver needs. Family run…read morebusiness and just lovely people

Dealt with both the irondequoit and Henrietta location and they are some great people! Fair prices…read moreand always give a little insight on the industry. Can't go wrong with either location, irondequoit has a wider array of silver to buy if you're looking more random pieces.

I lost one of my gold hoops and I had 2 gold naval rings that I have not worn in years, so I…read moredecided to stop in here. It was very welcoming. I had Jeff who helped me and he was super nice and helpful. I def recommend this place and if I ever need to sell gold again, I will be back!!bi found my other earring and sold it here with Mark and Rick was helpful as well! So happy with this place!!

Absolutely a wonderful experience. The gentlemen that helped my wife and me were very professional…read more I had a nice feeling of trust when dealing with them. They took their time with and were very patient. I highly recommend them to anyone looking to buy or sell. Thank you for a wonderful experience!

Very fair and great customer service. They gave the best price for my scrap gold. I have been there…read moretwice within a month! Thank you?

These people will cheat and rip you off low offers and rude if you ask questions because you don't…read moreknow they get mad worse place