This business is very reliable, and trustworthy. They deal with all problems in a timely manner…read more They go above and beyond. We recommend this dealership for your next purchase. The staff are professionial and eager to help. We dealt with the sales executive, Jose Orozco, he was fantastic. This review is from Michael Hinds, satisfied customer.

Made selling my car really easy - great price and didnt have to worry about screening potential…read morebuyers

They have always done a fantastic job on all of my vehicles. John and Dave do an amazing job at a…read morereasonable rate. My M3 has never ran better!!

Had John do a diagnostic on my 05 lotus. John call me back…read morewithin 1 hour. Told me some of my issues Went to pick it up and he said no charge. Very professional will go back

Eric Sharper helped me with all my car needs gave me many options and guided me through it all !read more

Shawn helped me get the best wheels for the best price!!! He's patient. He's professional. He…read moresearches all the locations high and low.

*Same review as on Google*…read more I serviced my 2022 Kia EV6 at Visalia Kia on 8/05/2026. I had called a couple of times inquiring about my service and confirmed on the cost ($229 for brake fluid change and tire rotation). Visalia Kia was also willing to accept and offer me a discount on a competitor's coupon. I arrived shortly before 8 AM and was supported by service agent JL after a couple of minutes, once he was finished talking on the phone with a customer. Since I was coming from Fresno, I needed to know the length of the service (brake fluid change and tire rotation) so that I can plan out my day (whether I would need to stay at the dealership or get picked up; their shuttle only drives 20 miles out). Based on a prior conversation M on the phone, the service was estimated at 2-3 hours; JL confirmed this after I explained what I was in for. Once I checked in, I made myself comfortable in their waiting room. They have a room with a TV and four sofa chairs. In between two of the chairs is a setup where customers can charge their electronic device using their provided charging cables (which can probably support Apple and Android products). There is an adjacent room with two tables and three chairs each and vending machines for snacks and drinks. On the side, connecting both rooms, is a walkway that leads to a room with complimentary coffee and popcorn, a restroom, and a room for paying for services. JL updated me about three times on the status of my vehicle, once before it was driven into the service area (a little after 9 am) and twice after it was being serviced (the last time was around 9:45 am to let me know how much longer it would be until the service was done). My car was finished and I checked out around 10:30 am. The actual service time was about 45 mins to 1 hr, but most importantly, I was out of the dealership about 30 minutes before the estimated time to service the car. Finally, they gave me a $10 discount, part of them honoring a competitor's coupon. Overall, I am very pleased with my experience with Visalia Kia. Despite Visalia being about 40 minutes out from Fresno, their hospitability, attentiveness, and transparency made the drive and entire interaction worth it. I will highly consider coming back to Visalia Kia in the future for a similar service need. Thank you for having me!

I went to Visalia Kia to buy a telluride in 2022. They were charging so much I ordered one from…read moreColorado and had it shipped to my front door for 8K less! Now, I'm unlucky enough to require service and recall repairs here. They told me the service would take "a couple of hours" when I dropped my car off at 9am. At 1pm I called and was told it would be done soon, 2:30pm I was told, "we forgot to work on your car but we just put it on the lift". All of this after I told them I had a hard deadline of 2:45 for pick up so I could get my kids from school. This week I made the drive to Clovis Kia for service instead. They told me one of the issues kia Visalia identified is covered under warranty(of course they didn't bother to tell me that)... Do yourself and favor and make the drive. It's worth it!

Car dealership with ethics and great customer service???…read more Yes! I live 200 miles away one way. I bought from them because they were totally transparent from the get go, no bait and switch! Chloe the salesperson and Sean the general manager made my car buying experience amazing. They do right for their customers. Don't hesitate to do business with this dealer!

They wash there hands once you own the vehicle . I never received my plates left 3 messages finally…read moregot a human on the phone and they said they are no longer responsible for providing the plates. Now I have to do the DMV leg work.

Absolutely great experience at DS Auto Experts! My Toyota simply died on the side of the road and…read moreI had it towed in. As I entered the office I immediately noticed how clean the entire facility was. The technicians got to work on my vehicle in a very timely manner. They game me a courtesy ride back to my house and told me to wait for their phone call. I waited only a couple of hours before the call came. The issue had been fixed! They sent the courtesy vehicle to pick me up. The total cost of the repair was less than I expected it to be. I totally recommend DS Auto Experts for any of your car repair needs!!!

Great service and thorough. Vehicles were fixed within a reasonable time and they stayed in contact…read morewith me with updates. Definitely recommend.

Not only they give great advice when I bought my car at Dan's Discount but when I came back to have…read moremy car checked at their auto services, they were even more helpful! Vincent, who I believe is a manager there, greeted me with smile. He gave me a great deal on a new set of tires. The service was very fast and professional. Vincent helped me save a lot and later when I came to have the tires looked at, he was willing to help, free of charge. What an amazing after sales service! I highly recommend Dan's Discount for an auto service to anyone who's looking for a good place for your car.

Customer service and integrity. My Mother bought a SUV 2021 with bumper to bumper coverage. 3…read moremonths later and minimal driven miles ,the engine light comes on. They take it back and it was put it on a diagnosis machine. Told my mother the catalytic converter is going out. And handed over the bill for diagnostics. They said there was nothing that they can do. So wtf is bumper to bumper coverage used for? I read their reviews and my mother is not alone. Dans has done this before to customers. Shame on you Dans. KARMA!

DO NOT TAKE YOUR CAR HERE!!! I took my vehicle to Charles,…read morebut before leaving it I specifically asked him if he could do the repairs on my car being that I was having a hard time finding someone local who knew how to work on my specific vehicle. He told me he was the only one is town who worked on my type of vehicle. Turns out that was a lie and he actually new someone locally who specialized in European vehicles. So, after having my car for 3 weeks, (on a friday) I got my car back. I instantly noticed my cars issue was not resolved so I called him and we agreed I would take it back to him that following Monday. I dropped it off as agreed upon and waited 4 more weeks to get my car back again. This after me calling him multiple times because he would never update me, even though he always said he would have it back to me within a the week. He finally called me on a Thursday saying it was good to go. I asked if it was done right this time and of course he assured me that it was. I went out of town that Friday morning for the weekend, but had to come back the next day because my car was leaking and spraying oil as I drove it, along with an intense burnt smell. My car was 10 times worse than when I first took it to him. I immediately called him that Monday morning and he asked me to take it back to him. Even longer story short, after 5 months (from the start) I finally had to call him and ask for my car back and for my money back as he did NOT fix my car, instead he made it worse! He completely insulted me, yelled at me and called me every name in the book. He even went as far as to say it was not his fault, that my "stupid car won't take the part I'm putting on it".  A part I later found out he was trying to jimmy rig to avoid replacing the entire part needed, because he did not know how to do it!  Again, after calling me every name in the book, he refused to let me speak and hung up on me. I called him back and he would not answer. Once he finally did, I asked him to have my car ready outside and I'd be there in a few minutes to get. He refused to give me any money back and NEVER fixed my car. I had to take it elsewhere (to the place he knew specialized in my vehicle type) and pay much more to get the job done right! European Auto was great! I highly recommend them if you have a European made vehicle! In between all the time Charles had my car, I had to call twice a week for an update because he would never call me with updates. He always said he would, but never did. I also was told many times by Grant, his employee, that my car was "up in the air as we speak".  However, every time I drove by, my car was parked in his lot with multiple vehicles behind mine and filthy dirty. Which you could tell my car was just parked and never being worked on. I also constantly got the, "part is on order, but will be here in 2 days". After 4 days I'd call and guess what, the part was still on order. I would not recommend anyone, especially a female to take their vehicle here. After my experience with him, I heard from others that he treats women like crap and also claims to not know someone if they mention their negative experiencewith him! Something I wish I would have known beforehand. Charles is such a jerk, a lier and a thief and takes no responsibility for his actions. And Grant lie for him too. Not one cent was returned to me and the work needed was not done! On the contrary, he returned my car in worse condition than he got it. Not only that, but my vehicle was also scratched up around the car and my rims have damage as well. This has been by far the worse customer service I've ever encountered. CHARLES IS A JOKE AND A THIEF!

It's been a year now since we been going to them and so far; our experience with them has been…read moregreat. This business was suggested from my neighborhood from nextdoor(.com) as my vehicle was leaking fluids. Drove my car there, explained what was wrong (the people who were changing my oil notify me the damage and inform me to get it fix right away), and it took about a month to fix (brought my car in a few days before Christmas so they didn't get it fix until January). They found the problem, replaced/fixed the parts, and gave us a reasonable price (around $400). They were pretty honest, quite cheery, and explained how it was fixed and why it was damaged (parts were old so they replace it with new ones). Husband and I were happy with their work that went back to them later to get our truck fixed. The prices they gave us so far is something you can't beat and we never encountered anymore problems again after they fix it which is nice! What's a plus for my husband and I is that if they see something steal able in your vehicle, they actually take it and put it in a safe place in their office (apparently the radio in one of our vehicles can pop off and they kept it safe until we retrieve our car which was nice of them to do; we weren't aware that it even came off!). I'll admit, it is difficult to get a hold of them over the phone to know what's happening to your vehicle. There are moments they are rude but other times; they been pretty nice as long your polite and reasonable on why you called. Just don't call everyday. You'll be annoyed too if someone called you nonstop. What I do find a pain is that it's difficult to find a place to park where they are located. It can be a bit of a walk depending what time you arrived as there are many private parking spots you cannot park at so be sure to watch out for the signs to prevent getting towed/getting a ticket. One more thing to add before I forget is that their office is pretty dusty and oily which shouldn't be a surprise considering what kind of business they are so if your expecting a fancy, clean place. You better shoo those thoughts away. Usually, I'm picky on how clean the place is but seeing how well they taken care of our vehicles makes up for it so I have no complaints here!