I've been to Aloha Surgical Center 3 times in the last year, for one reason or another. Today I'm…read morehere for my husband. We're checking in at 645am. Office was open and staff was ready for us. The staff is organized and friendly. I really appreciate how the nurses check on you and answer any questions that may come up. The doctors will also come and introduce themselves to you before the surgery. After the surgery, the staff will contact your driver and let them know you're ready for pick up. The whole process was very smooth. I'd much rather do my procedures here, rather than the Hosp.

I canceled my procedure after walking into the center the day before. The office did not appear…read moresanitary. There were boxes piled up everywhere. The office appeared very unprofessional. If this is the impression the front office presents, I didn't feel like the doctors operating here were professional or to be trusted either.

Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

This review is for the Ob/Gyn department. I switched to Malama at 32 weeks pregnant and I'm so glad…read moreI did. The providers there are incredibly caring, warm and I never felt rushed at my appointments. I highly recommend Dr Casey and Heather Milovina - they are both incredible, so competent and skilled and kind. Out of the 6 providers, I felt totally comfortable with 5 out of 6 of them - which is pretty great! I gave birth a few weeks ago and had a very positive experience thanks to the wonderful people at Malama. Dr Casey was my doctor who delivered my baby, and I felt 100% confident and comfortable with him, knowing I was in great hands. Heather was there the next day, which was great, because I was seeing her the most during my prenatal visits (she is an incredible midwife), and she has a wonderful presence about her - she cares so much about her patients, and you feel completely comfortable in her care. I would highly recommend Malama if you are pregnant, I think they are the best on the island as far as prenatal care and caring about women's birth experiences.

After 1 year of working with this Health Center I have to say how disappointed I am with all levels…read moreof care and service. Phone calls are not returned as scheduled. Telehealth calls lose connection or have no video, doc is uninformed as to why I am there for a visit, level of follow up is very poor. I have twice asked for a practice manager to contact me and no one has ever reached out to rectify the many problems I have had to get basic healthcare. They are getting paid a high fee for visits with extremely poor staff and doctors.

Excellent service we've received today from Minit Medical. The check in staff were kind and…read morefriendly. The doctor was polite and helpful. We'll be back if needed.

just got out of hospital from tooth infection and swelling the size of softball occurred…read more Friday at 1:30 pm two female and a manager. displayed no efforts proper medical care and inadequately all used my distress calls for them to all minipulate my tone from pain and brush it off for a tooth. the manager quoted your here for a tooth ace in sarcastic matter with her smirking and laughing in the background. I wouldn't recommending going her. the african assent lady try to charge me numbers without resolution or solution after she told me to come my tone down after asking those questions then manager pulled the same attitude and then finally told me they werent qualified. essentially they ran me for four hours straight. I literally was calling in for an emergency for 130 and ran me in circle til 4 to tell me they couldn't after I was upset trying to get information they wouldn't give. If I can rate them a zero I could.

I've been coming here for years for various illnesses & injuries from colds/flu to work and car…read moreaccident injuries. The staff is very friendly and communicative. I like that I can fill out my paperwork online to save time in the office. They are great for both scheduled appointments and walk-ins. Tina Beckham is one of the nurse practitioners that I've seen several times and she's wonderful! She always listens to my concerns and answers my questions. Thank you Minit Medical Kihei for taking care of me over the years!

Don't waste your time to go there for soft tissue injuries. Go to an orthopedic urgent care…read morefacility.

Her office staff is not the sharpest tool in the shed. The…read moredoctor herself was friendly enough but will try to sell you more operations than you need. All I got out of the consult at her office was the nice view.

Dr. Yan is kind and has good bedside manner but my experience with the office has been an absolute…read morenightmare. It's impossible to get any help with very simple follow-up questions (for example, I needed to clarify her directions on the prescription) without booking an appointment. Whenever I called or messaged the office I either never received a reply (90% of the time) or the person was completely incapable of answering my question which generally centered around billing. I am an intentional, self pay client and all invoices were reflective of insurance billing rates. I have never had trouble at other offices getting an adjusted self pay rate but no one at the office and beyond was ever able to process this and either told me they would follow up and never did or simply never replied. I'm super bummed out because Dr. Yan was the most qualified person on the island (aka my only choice) to handle my issue but the office experience has left me feeling powerless and deflated.

I felt in a calm State of mind regulating my process of initial care. I met my PCP and my anxiety…read moredissipated as the walls came down enough to hear the plan and down when we agreed to taking our first step. At check in until I left the doctor's office my experience was Calm stress free.

My nurse is great but the support staff and communication is beyond poor. I wish they'd hire…read morecompetent staff and pay them well to retain them. I am in the process of switching providers and considering going to Oahu for medical care. It's awful on Maui due to lack of doctors and incompetent staff.

Located in the same plaza as the former Hawaiian Island Surf & Sport, and now Pono Life Sciences…read more You'll find parking is easiest if you park on the Hana HWY side. Especially if you have a foot fracture. You never really know where a specialty physician is located until you have to actually use their services. Fortunately Dr. Douglas Birch is a great doctor. XRays are taken in house, so you don't have to go to a lab or radiology dept. first. They have several options for footwear as well if you are in need of something for better arch support or would like something special for sports foot wear. Scheduling is fairly simple and they have a good selection of availability. I really like the fact that appointments are also confirmed via email and over the phone in advance.

Setting the initial appointment was easy. Dr. Birch was very knowledgeable, pleasant, and had a…read moregood sense of humor. He was direct and to the point, which I appreciated. He took the time to carefully and clearly explain all the options. The Kahului office was clean, conveniently located, and easy to access with parking right out front. That's where the good experience ended. Dealing with the support staff to get my prescription filled was a total nightmare. I provided them with the contact information for my pharmacy and was told at checkout that they would send the prescription electronically. I called the pharmacy the next day to confirm. The prescription was not sent in. I called Dr. Birch's office and was told by a sweet support staff the pharmacy was not in their system, and she had to ask her manager to add it. I asked her to call me to confirm when the prescription was sent in. Several days went by with no call. I called the pharmacy. The prescription was not sent in. I called Dr. Birch's office again and spoke to the same sweet support staff who checked and said it was faxed the day before and, oh but wait, it did not go through. No one called me to notify my. No one called the pharmacy to check the fax number. They simply did not follow up at all until I called. The support staff checked the fax number with me, which is on the pharmacy's website, and they had one digit of the number incorrect. I was told the prescription would be faxed in that day. The next day I called the pharmacy and they did receive the prescription, but it was for the wrong amount. The prescription wasn't sold in the quantity ordered on the fax, so they pharmacy couldn't fill it. It only comes in one size. The next day I called Dr. Birch's office again and a different support staff answered, who transferred me to another staff. I think her name was Angie. I explained that the prescription they sent in was for the incorrect quantity. With all the delays filling it I expressed my concern on timely refills as it's required use was 9 months and they only prescribed enough for 10 days - 20 if I used it once a day instead of twice a day as prescribed. She was extremely rude and sassy. She stated, "So, you want me to tell Dr. Birch..." inserting my concerns in a rude way. She was not the least apologetic for all the mistakes. She blamed me for them faxing it to the wrong number. She didn't acknowledge that they wrote the Rx for the wrong quantity, so the pharmacy could not fill it. The patient should not have to do so much leg work to fill a prescription. While Dr. Birch was kind and respectful, his support staff was the exact opposite. There was no excuse for Angie's sass and rudeness. She should be fired. It's such a shame... if it wasn't for her, Dr. Birch would be 5 stars. She ruins his whole practice. I know mistakes happen and was tolerant until I spoke to Angie. I opted to keep treating with the over-the-counter medication.