Honest opinions and very friendly! Took the time necessary to explain all options in detail…read more Highly recommended!

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.

If ten stars were possible, that's what they deserve. From the minute I walked into their shop,…read morewas made to feel at ease. My dealership told me my brakes needed work. Lucky me, that was the last day my car was covered under the warranty. They looked at my brakes here at Covington Automotive and told me to come back in 8 months. My brakes were fine. What a relief for a person like me who knows nothing about cars. This place is about doing the best for the customer. Extremely honest group of employees. I will recommend them to anyone and everyone. Plus, it only took 45 minutes compared to waiting at the dealership for close to two hours.

10 stars !!!…read more Covington Automotive is superior ! Honest ,Fair and they do excellent work ! Been going since the 90's

The owner reached out to me right away. I like when the business reads the reviews and offers to…read morerectify the situation.. Disappointed in this car wash. I was leaving, after getting a PLATINUM wash, when I looked at my rear window. I couldn't believe how dirty it was.

Pelican Pointe Car Wash pricing went up again. Basic Wash was $7 then $9 and it's $12! I may need…read moreto try Tommy's Car Wash down the road next time.

Good work from a reputable service team. Honest and true to…read morework completion, complimentary shuttle is great. A little more communication on status could have been helpful but that's why I called and checked in. Take videos of issues before and videos of repairs completed.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.

They're so good it's like they have super powers! I was trying to collect my micro machine and the…read moreparty who had it was being difficult. Ray and Al were able to get him on the phone and they got him to be responsive as they headed towards him. They were able to get my vehicle and bring it to me without any issues. Everything was smooth and easy once they got involved and I really needed that.

I can not express how grateful I am for their service. I was picking up prescription at a drive…read morethru drug store when my car all of a sudden just died. It wouldn't go into neutral and was just locked in park. I called three different tow services that wouldn't tow the car because of the brand. When I talked to them they stopped what they were doing for friends and got to me in 10 min. So very kind and helpful. If ever I have to use a service like this again I will definitely call them!!! They were so helpful. I was very upset and crying because I was supposed to be cooking dinner for my one of my grandsons birthday! My daughter had to come get me he was in the car and they stopped what they were doing (and they were very busy) and sang happy birthday to my grandson! They also have great pricing. I can't say enough great things about them. I highly recommend them if ever you are unfortunate enough to need this type of service. They will make it so much easier and affordable.