The staff is very pleasant, sweet, helpful and nice. So is Dr. Ramirez--very kind, pleasant, nice…read more They seem to really try to please their customers with kind remarks, quick response to setting up an appointment, and pleasantries during a visit.
Dr. Ramirez has some of the latest equipment to do work on your mouth. He ws actually pretty good about giving me injections, and he didn't hurt me much. But my son told me that, when my son said it hurt, that the dentist ignored him, and seemed to become more aggressive commenting about my son being a complainer. My son dislikes what he sees as Dr. Ramirez' distainful attitude toward him and complained every time I set up an appointment for him.
But when I returned because my root canal was infected (the first one I've ever had done), they were like deer in the headlights--wide eyed, not responsive. They would not respond at all to my complaint. It almost felt like the Stepford Wives in that they did not even hear me but went about their own plan doing good. It felt like the staff was programmed not to respond to any complaints--almost like the Stepford Wives.
The next time, six month later, I complained again. The deer in the headlights came out, and nothing was said. Did you ever see the Stepford Wives? I saw the movie, and these folks were doing the same thing! I kid you not!
It seemed almost like any complaints were treated that way on a regular basis. They literally said nothing! They looked at each other with what appeared to be recognition that something was said, but it appeared that nobody really understood me. Suddenly, I was speaking Yiddish or Ainu or Bikya. It was weird, unnerving, and did work to shut me up (for a while). I began wondering if I too was a part of the Stepford system.
So for two years, I went on with life with an infected tooth. I tried to comment about my problem to them twice, but they didn't respond, cleaned my teeth, took X-rays, and sent me on my way with a clean dental bill of health. But it hurt, and when I told them, they didn't hear me. Stepford? Nothing at all was said about my infected tooth! Nothing! Stepford seemed to have come to Dixon!
I got sicker and sicker in several ways, and I finally went to someone else to redo it. Unfortunately when a person has an infection for more than a year, there are consequences that don't seem to go away quickly. I'm still trying to deal with the health issues that the infected tooth created.
I can't see a dentist that is going to ignore my problems. Ignoring an infection and allowing it to become systemic because you don't want to admit there is a problem IS a problem.
Back to your regular broadcast.
The staff is very pleasant--almost Stepford Wives pleasant.
