I was going to get married at Glen Falls House this summer because my ex-fiancee and I so fell in…read morelove with the beautiful grounds and the rustic charm of the venue. The whole experience of planning our wedding with them was extremely difficult from the very beginning, however. Jonathan, the owner, though seemingly very kind when we first met him, was extremely unresponsive, as was his staff, which had an incredibly high turnover, making plans even harder. Through no fault of GFH, my partner and I decided to decouple a few weeks before our wedding. Understandably, GFH had to apply their cancellation policy. However, they then attempted to take advantage of us in the wake of our canceled wedding to make even more money off of us. We had a credit with them of over $100,000 and thought at the very least a small group of friends and family might still gather that weekend at no extra cost to mourn. However, Jonathan deceived us in our discussions with him about this weekend, taking advantage of what we were going through, and made additional charges not only to us, but to our guests, which we never meant to agree to. He was extremely unclear and delayed giving us concrete financial numbers in what I assume to be an effort to force us to agree to something he knew we would never do so. When this was brought to Jonathan's attention, seeking reimbursement, he threatened litigation against me. What was already one of the most trying episodes of my life was made that much worse by Jonathan, owner and manager of Glen Falls House.
Unfortunately, I was not entirely surprised by his behavior, having heard in the months leading up to what would have been our wedding date some very disappointing stories about his treatment of his staff, and poor relationship with the bakery which he had set up to do catering for weddings. (They broke their partnership the day of our wedding tasting.) In short, the signs were there from the very beginning that this was not a venue to be trusted, but we blew past them, to our own detriment. Don't do the same.
It is such a shame. This is such a special property. But the immoral and disorganized way it is run makes it decidedly not worth anyone having what is supposed to be the most special day of one's life there. Save yourself the heartache. Trust me.