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    Maple Hill Auto Group - Sales

    2.4 (63 reviews)
    Open 9:00 am - 6:00 pm

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    Whenever you need a Genesis technician they are booked 2 1/2 months out. This is ridiculous!!!

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    Ask the Community - Maple Hill Auto Group - Sales

    Review Highlights - Maple Hill Auto Group - Sales

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    Metro Toyota

    Metro Toyota

    (67 reviews)

    We wanted to arrange for a test drive for a vehicle that was out of stock at the Battle Creek…read moredealership. We reached out to Metro Toyota and Connor Moss was able to make sure our test drive vehicle was ready to go. He met with us afterward and was very knowledgable in answering all of our questions. Overall a very positive experience, both with Connor Moss and Metro Toyota. We will be back.

    Several months ago I bought a brand new 2025 Toyota Rav 4 from this dealership. I sought this…read moredealership out because I am a Costco member and there are additional discounts for buying at a preferred dealership. I started out with emails and phone calls and was put in touch with a sales person that would be the best fit. It seemed fine at first but then my questions and calls started to seem like I was irritating the sales person. She seemed bored and just wanted to sell the car not do any work for me the customer. The car finally arrived and I went to pick it up. Granted this dealership was over a hour and a half away from my home. I was super excited to be buying a brand new car. When I arrived at the dealership. I had to go seek out the sales person. She seemed less than excited. The car was not detailed very well. There were scratches and dirty marks on the inside and out. The interior color was not what I chose. The sales person seemed like I should just accept everything without being upset. It was a very bland transaction. It took a lot of doing but we ended up figuring things out and I took the car. I love the car but would NOT go back to this dealership for anything. They need to work on customer service and care. After I drove it off the lot it was crickets from the sales person! You're welcome for the commission! Think twice before doing business at Metro Toyota!

    Zeigler Honda - Ali and I with my new-to-me vehicle

    Zeigler Honda

    (42 reviews)

    Worst Service Experience I've Ever Had - Avoid Zeigler Honda of Kalamazoo at All Costs…read more I had the unfortunate luck of breaking down in Kalamazoo while visiting family. I took my car to Zeigler Honda, assuming a dealership would be the easiest. Big mistake. They quoted me $4,000 for a new clutch on a car with only 40,000 miles. The estimate was nearly double what multiple independent mechanics quoted me. I was told that if Honda ever issued a recall, only work done through a dealership would qualify for reimbursement--so I felt completely trapped. The service advisor assured me this was the worst-case scenario and said the parts would be sent to Honda for review after the repair. Once the job was done, they changed their story--said they'd "held the parts" for me but wouldn't be sending anything in. Honda already issued Technical Service Bulletin 22-017 acknowledging premature clutch wear due to a supplier defect. Zeigler charged double the labor listed in that bulletin, and to make things worse, they performed additional work I never authorized, which ended up causing additional issues I had to have corrected elsewhere. In short: this dealership is dishonest, overpriced, and untrustworthy. I've owned Hondas for many years, and this experience was such a disaster that it's made me question the brand altogether. If you ever find yourself needing repairs in or around Kalamazoo, take your car literally anywhere else. You'll save money, time, and a lot of frustration. Zeigler Honda is an embarrassment to the Honda name.

    Last time at Zeigler, listen to the other reviews. I've been coming for years but my last oil…read morechange experience was the worst and the most expensive. The service staff was nice, but I miss Rich and his absence was noticed. They were not busy at all. I waited over an hour with zero check in or communication. My car was gone from the service bay for over 40mins, and again no communication. They used to check in when the service was done and it went to the wash, clearly not anymore. I've never had this experience and will never be returning. Do your self a favor and go anywhere else but here. There are too many good shops in Portage/Kzoo to subject yourself to this.

    Seelye KIA Of Kalamazoo

    Seelye KIA Of Kalamazoo

    (26 reviews)

    There were a few minor issues that seemed to grow due to a series of miscommunication. They made…read moreeverything right in the end I do recommend them.

    Not to be that person but if I could give Kia 0 stars I would but yelp won't allow that. I bought…read moremy 2018 Kia forte in 2022 with 52,000ish miles as a certified pre-owned vehicle, since then I've had nothing but issues with not only the car but with the terrible customer service. The week I bought it I noticed it had a weird shake, mentioned it to the dealership and they said if it doesn't show a light.. they can't fix it. Well the light came on a couple months later and since it wasn't covered by the "certified pre-owned warranty" they couldn't fix it. The man who sold me the car felt bad and paid for half of the repairs (shout out David) which ended up being the ignition coil and spark plugs to which I've had to replace them 4 times since then which is UNHEARD of. Then I had an accident and had them fix my car since they're the "pros" and they had my car for 3 months which was fine except everytime I would call to check on it they wouldn't answer or hang up after no actual update, just being extremely rude to the point where I felt I was bothering them by wanting to drive a car I was paying for. Fast forward, three sets of ignition coils later (paid for fully by me) and a cv axle going out.. my car has sat in my driveway underivable for 6+ weeks due to the fact my motor is garbage. The warranty expired at 100,000 miles, and I'm at 101,000. I've been in contact with Kia because it it a known issue that kia motors are trash and I was hoping they would catch me a break or at least show me mercy. Nope. The warranty is expired so there's nothing they can do, they didn't even pretend to care. Just the generic "we're sorry". What a joke Kia is. They did say if I brought it into the dealership for a diagnosis (that I pay for) they would maybe look into getting it covered but the chances are extremely low. Long story short never buy a Kia, if it's not getting stolen it's breaking down constantly.

    Maple Hill Auto Group - Sales - car_dealers - Updated May 2026

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