Their support team does not respond. I've been asking for a repair, and willing to pay for it, for…read more9 months. I've texted, called, and emailed. I usually do not get a reply. I've politely asked to speak with a manager to see what is the issue - silence. I do not recommend this vendor.

Well I haven't even gotten my sofa yet but I'm already disappointed! They told me a large window of…read moredelivery of 9-12:30 . So I made plans for a birthday party at 1:30. Then I get an update that it won't even arrive until possibly 1:30!! Unacceptable! More to follow after I get the furniture

Poor customer service. Sale starts today, website says item is in stock. Get to the store all "in…read morestock" items are "pre order", none available. Ok fine, I asked the sales associate to contact a different store to verify stock before driving there and was met with the response " I'll give you the number but you'll have to call yourself". The store was empty! No other customers.

Q Good tool ,good…read morevalue for money,staff is very helpful and knowledgeable about all aspects of their product

Heard about this place from a coworker who is a regular here. I love a bargain--and interesting…read morestuff--so couldn't wait to go. My husband and I went on a Saturday afternoon and had a blast wandering around, looking at all the "stuff" : shutters, doors, mantels, lighting fixtures, cabinets, moulding, tiles, and things like a church pew, stadium seating, gym lockers. I have mobility issues, so cannot stand/walk around for too long, but this is a place you could spend some significant time in (note to self: bring wheelchair next time). It's also a Pinterest-lover's dream. Ecobuilding Bargains has a fun Pinterest page, a great newsletter that highlights "hot items," and a website you can peruse. There are even featured videos of customers and what they've done with the things they've bought here. Very cool, interesting, and informative stuff. We've been back, of course. Each and every time, the employees are genuinely friendly, happy, and helpful. We love it here.

I'm not sure what's going on at Eco Bargains, but the store I started visiting 3 years ago has…read morereally changed and not for the better. It used to be when you came in they would display cool vintage appliances, stoves and even refrigerators sometimes. None of that today, just some new fiberglass tubs. I came here to find an old three-panel door. I was told by the greeter to go to the very back of the store. I walked past several full kitchen cabinet sets to enter what appeared to be a large unmarked extension of the store, albeit messier. There, I found four doors that were exactly what I was looking for. A less-than-polite young man approached me saying I couldn't be back here. They didn't mark the backroom entrance! Ok, put a sign out there buddy. I was later told the floor sign they displayed showing "Employees only" was removed so they could move some things around. Still that's no reason to be rude to customers! I proceeded to the door section. After looking for a while, I couldn't find what I needed. An older woman dressed in black volunteered to help. So I asked her specifically, did she have anymore of these 3-panel doors in the back room. To which, she said "If it's not out here we don't have it. We don't keep things in the back room." What a load, feigning helpfulness with the hopes I would take some of their old and beaten inventory off their hands. In the end, I couldn't justify purchasing anything off the floor. The stock was old, variety of stuff was way down, and helpfulness was nil. If you're looking for something special, go to your local ReStore. They'll be more polite, helpful, and they won't lie to your face and move you on like a piece of cattle. You might actually find what you're looking for.

My favorite thing about this store is the proximity to my house (~2 miles). I could literally ride…read moremy bike there, I have yet to do this... what can I say I'm a gas guzzlin american (with a dash of lazy). Being that I have an old house that my wife and I are slowly restoring I'll often go the hardware store 3 times in a day (one of the more frustrating things ever). While it doesn't have the breadth of selection as our closest home depot, it is 1/3 the distance and also supports my local town. The prices are a little more for your common items like fittings, nuts, bolts, sandpaper, etc... They do carry craftsman tools, Benjamin Moore paint, and Stihl brand outdoor equipment. If you're a local next time you need something, check this place out prior to going to Home Depot, you'll be surprised with their selection and customer service.

Rude cashiers and workers were very lazy , Asked them for directions they said " It should be…read moresomewhere on that side of the building "

Jeff was amazing at sales. Handled the delivery and logistics. Including dealing the tax free…read moreweekend. They also helped in moving our old furniture and placing the new. Very professional. Same experience we have had in the past.

Bought 2 recliners 1 1/2 years ago and my husband seat cushioning is shot...... He is not…read moreoverweight, and it has normal use. Called store to report and was told I need to PAY OUT IF POCKET for replacement. Don't get your next chair there If you want quality and long term wear.

What an amazing place! I'm new to the Westfield area and was looking for a pet store as there were…read moreno Petco stores locally. I thought a store that was for pets and gardens wouldn't have mo dog's favorite treats, but I was amazed to be wrong! I found so many treats, much more than those dirty Petco stores! And it was extremely clean! My dog loves pet stores (she's a social butterfly) and met a ton of friends. The garden side had gorgeous plant, but ended up getting some basil to grow in the window. I wish I had a backyard as they had beautiful furniture at great prices. Can't wait to go back!

We've been going to Smithland in Westfield, MA, since they opened. Even though we've moved to West…read moreSpringfield, we continue to shop there. They have everything you may need; pet food, indoor & outdoor plants and trees, an abundance of beautiful outdoor furniture, high quality birdbaths, mulch of all types you can imagine. It's the only place where we buy our Advantix flea & tick treatments for our dogs The staff are very friendly, helpful and informed about where to find what you need and will happily escort you to the proper location. Some of their products are high in price and some are priced wicked good! The value and high quality of their products and plants are terrific and I've never had any plants die on me, ever! They have a great return policy and as an added bonus, they have a rewards policy. If you sign up for texts and emails, you'll receive coupons. They also carry beautiful perennials, annuals and trees So many beautiful decorative items for your home and garden! I love to poke around at Smithland. I always find something that I love!

My wife and I have been going to pieroway's for years. We have bought no less than five living…read morerooms pieces from them. We love the low pressure showroom. No salesperson hounded you two steps in the door and sticking with you like a prison guard. These guys let you roam. Feel free to sit, lay, put your feet up etc. on any furniture piece they have. Super helpful and knowledgeable I enjoy supporting a local (not a national chain) business that stands by what they sell. Let me say they have these giant recycliners called "beasts" They are the most comfortable and durable recycling chairs I have ever encountered. Guys if you need a man cave "thrown" this is the one! I have bought four of them. Worth every penny and durable as hell. Great service with great products at a reasonable price. Going to pieroways is a no brainer. Don't waste your time with other fancy furniture stores. Start with Pieroways.

I got a Bassett sectional sofa through this location over 6 years ago, and it's still going strong…read more The fabric is tight knit and the cushions are holding their shape in spite of my family nearly living on this thing since it came home. In store the salesperson was friendly, and did not push husband and I around as we wandered the store figuring out our needs. Ordering and delivery were straightforward, too.

Could not ask for a better addition to downtown Springfield! What a gorgeous shop with amazing…read morecustomer service. You're awesome, Kelly! I wish I could live inside that shop and their prices are reasonable. Beautiful succulents, fresh flowers, plants, housewares and gifts! So tasteful. The shop is located on the brick walkway Marketplace right next to the Mass Mutual Center - parallel to Main Street. They are next to a couple other wonderful shops (i.e. boutique, skincare, etc). You are missing out if you haven't been there yet!

Amazing collection of treasures! Owner is knowledgable and…read morefriendly. Reasonably priced.

My husband makes a stop every time we are in from out of town. He has found tons of great deals,…read moreand has found the owner to be super helpful and easy to work with. Private off-street parking area that makes it an easy stop.

me facina esta tienda que muuuuchassss cosas hay para comprar y a buen precio ! ! i love itread more

Hobby Lobby in the Holyoke Mall is great! They have an incredible selection of home goods as well…read moreDIY items. When we came in we were amazed at how large the store was and they were having incredible deals on specific items. All of their glass, wood and metal items were 50% off and the store was packed with items. This store also had a phenomenal selection of fabrics which were reasonably priced. They had a ton of sports themed prints, one of my favorites being the Patriots prints. This store also had a ton of craft items such as painting supplies. The final nice part about this store is that they have an incredible clearance section in the rear of the store. The staff was really polite and helpful when we asked them to assist with finding an item. We will definitely be coming back to this store to stock up on items for our home!