Another broken appliance and Hammer to the rescue! This time it was our washing machine and it…read morebroke during the weekend. Why does everything always break on a weekend or holiday? I did request a quote on Yelp and when Hammer Appliance responded was reminded of the times they had saved me in the past. Next time I"ll just reach out to the directly! Jason offered to stop by at 8am on Monday morning to take a look. He walked in on the first day of camp for 3 kids so my house was pure chaos (sorry Jason!), but he got right to work and fixed the washer after identifying the issue was a string caught from one of my 15. year olds bikinis. It's always the kids who seem to break the applicances. They were very responsive, right on time and got the job done. 5 stars for that!

Jason of Hammer Appliance was polite and professional. He diagnosed my dryer issue, Kenmore Brand,…read moreand completed the repair efficiently. No up selling etc. Repaired as needed, period. Would go back to him in a heart beat. Ken

We had great experience coordinating with FUSE to repair the ice maker on our Viking refrigerator…read more They were very responsive to my initial request for a quote, including a call from a supervisor to hear more about the issue and try to issue a more informed estimate. (Ultimately unsuccessful, but I appreciated the effort.) The technician, Bek, was on time, courteous, and very open about explaining everything he inspected. In just under an hour, he was able to diagnose the problem and replace our ice maker, which he had on hand. One small critique-- it caught me a little off guard to see a tip option on screen when making my payment, but in this case I obliged, considering how well the whole appointment went. I guess that's just tipping culture these days! ‍

I hired Fuse Service when they were Switch Service and they fixed my dishwasher. Vlad, the…read moretechnician, found out that he needed to order an additional part to fix it and would need to make an additional trip. I assumed he would charge for the follow-up visit, but there were no additional charges; I really appreciated his honesty. Recently, I had a text dialog with Russ and found out that Fuse service's HVAC systems as well. I agreed to an annual maintenance plan, but didn't plan on having them out until fall. A few weeks later, while I was out of town in July, I got a message from my Ecobee thermostat indicating that the A/C wasn't working. I texted Russ about this and he showed up after 6PM on a Saturday, the same day I texted him about the issue! He figured out what was wrong right away and just folded the service call into my annual service plan which was, as before with the dishwasher, very generous and much appreciated. I'm literally excited to have Fuse Service as my go to place for appliance repair and HVAC maintenance. I'm used to businesses asking me to write positive Yelp reviews and I don't mind that. But, Fuse did not ask me to write my review.

Speedy response, on time and reasonable. Would definitely use them again…read more The technician was knowledgeable about Bosch dishwashers!

Easy to schedule, showed up promptly, repairman was honest about the cost-effectiveness (or lack…read morethereof) of a fix.

Alex was professional and gave some really good advice for maintaining my HVAC. Highly recommendread more

I spoke with Steve, the service manager about our job. He was very straightforward and honest.read more

Did a great job on my dryer and fixing the installation of my dishwasher. J&M appliance is now my…read morego to for repairs.

After our Whirlpool washing machine stopped draining, and we saw online that the likely repair was…read moremore complicated than we wanted to tackle ourselves, I contacted several repair companies that had high Yelp ratings. Jacob at J&M responded quickly, understood the problem, quoted me a very competitive price and was available as soon as anyone (the next day). He then showed up when he said he would, was friendly, and fixed the problem promptly for exactly the price he quoted us. Great work, Jacob! Thank you for providing terrific service! We would hire J&M again in a minute.

Once again Appliance Repair MD came galloping to the rescue. The inside water dispenser in our…read morefridge broke, giving us either no water or a deluge we couldn't stop. Robert arrived about an hour after I called. He quickly assessed the problem, foynd a new part locally, got it and installed it in less than a minute. He would have come back another day if I had preferred. What great service ALWAYS from this firm! They are honest, reliable and not trying to upsell to something you don't need. Also always polite and careful with your belongings. I thank God I blundered upon them. They have saved me so much money.

Great experience with my dishwasher. Showed me the issue with a spring that tends to come off in…read morethis model, and with a little elbow grease I fixed it myself the next time it happened.

I recently learned two things. The first is never go with the service the manufacturer recommends…read more They were going to charge me $125 just to come out. Second is call Chicago Appliance Service. From the first call to the last interaction they were fast, helpful, and kind. That's what you want, right? People that treat you right and help you solve the problem. I hope to not need to call them up again in the near future, but when I do they will be my first and only call. Shout out to Rich and Adrian.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Val and his crew are what everyone wants whenever they call a company for help: competent,…read moreknowledgeable, thorough and fair. I trust them and highly recommend them.

Val has handled our HVAC needs a few times this year (A/C maintenance and replacement of the…read moremotor/logic board for furnace), and we plan to continue using Cold Zero for our future needs. Response time is quick and scheduling is easy. Most of all, I don't feel like I have to be on high alert that I'm being overcharged or sold needless services. Val has always been transparent about cost and explains the work he's doing thoroughly.

I needed help with a LG dishwasher that wouldn't drain. The first person that I called wouldn't…read moredeal with LGs. I called Mark and he was out the next day during the promised timeframe. He asked me for the model# up front to make sure he'd have any necessary parts, if possible. He was very nice and straightforward about the repair and its costs. He was efficient and followed all COVID protocols. Would 100% call him again for any appliance repairs I needed. Thanks, Mark!

I called for service Mark return my call quickly. He was able to come out the same day. He found…read morethe blocked valve and fixed it I'm a very happy customer

Service was excellent! Once I contacted Super Master I got an immediate response and a scheduled…read moreappointment. Anvar was very professional and easy to talk to about the repairs. He fixed two of my older (2008) Kitchen Aid ovens and cooktop. Years ago a Kitchen Aid repair man said you could not get the parts to fix it. Anvar got the parts with no problem and now it's working perfectly after 10 years! I recommend Super Master. The price was great considering the alternative of replacing the units or living without two burners.

I'm doing this review 3 weeks later because I want to make sure my appliance was still working…read morebefore I did my review. I was torn between 3 and 4 stars...4 stars because they returned my call within 24 hours and 3 stars because of price and business practice (which brought it down from 4/5), and EXTREMELY Pricey!! They charge $85 for the diagnosis, which will be deducted from the Repair cost (C'mon, I knew ppl in the trade, you're paying for it regardless). I pretty much told him what the problem was and what needed to be replaced. I would have done it myself but with recent hand surgery I was handicapped. So the tech did the diagnosis and 'lo and behold', exactly what I told him. I guess they need to go through the motions just to cover their butt. The tech does a little diddle on his cell phone and comes up with a price about $400 and needed a deposit of $150. No breakdown, no estimate nothing to show me on his phone, just that's what its going to cost. (Water valve on a dishwasher). I wrote a check for $150 and asked for a receipt...at least. still no breakdown of parts, labor or house call. (shady in my book...don't show the customer anything) The tech said he'd have to order the part and would be back in a couple of days. I did a little research and the most expensive replacement for that model would have been $60, their charge was ~ $200. Says it was OEM out of Germany. The tech replaced the part and I asked if I could have the old one. He told me no because there was a "core charge". REALLY!!! OK, Car Batteries, Starters and Alternators, Yes, A crappy little water valve...what am I, stupid. I asked for an Itemized receipt and all I got was a total, minus the deposit, otherwise it sounded like it would have been, just pay me and 'see ya later'! Guys, you don't know what I used to do for a living, you probably won't be my first choice if I need help in the future!