Fells Point Auto Repair is fantastic. I went for state vehicle inspection and was able to get the…read morenecessary repairs done in the same day. All of the services were reasonably priced, and the work was very thorough and professional. I really appreciate their help. I highly recommend them. I know I will be going back the next time my car needs work done.

I brought my car in for the Maryland Vehicle Safety Inspection. The mechanic called out a list of…read morerepairs after the inspection, claiming they were required for the Maryland inspection to pass. After doing my own research, it became clear that not everything on the list of repairs were safety-related or required by the state. Only after pressing the issue did the mechanic (named Malik) agreed and revised the list, which already raised red flags about trustworthiness of this shop. The experience only got worse from there. I dropped my car off early the next morning, as instructed, and called later in the day to ask Malik when it might be ready so I could arrange a ride. Instead of a simple, helpful response, I was met with outright hostility. When I asked, "Do you expect the car to be ready today or tomorrow?" Malik curtly replied: "Your car will be ready when it is ready." I asked my question a different way. Malik replied with the same exact response, " It will be ready when it is ready" I tried to explain that I just needed an estimate to plan my transportation. Malik responded "What part of what I told you don't you understand?" This level of rudeness and unprofessionalism toward a paying customer is completely unacceptable. Clear communication and basic respect should be the bare minimum, especially when you're entrusting someone with your vehicle and paying for their time and expertise. I cannot in good faith recommend Fell Point Auto to others. There are plenty of competent and respectful auto professionals in Baltimore , Fell Point Auto isn't one.

I took my son's car in there and nobody else that seem to find the problem he fixed it promptly. It…read morewas done the very same day for a reasonable price. My son recommended this business and I would recommend it as well.

Took my Ford F 150 to Kevin because Al Packard after an oil change told me I needed to replace rear…read morebrake pads and rotors. My truck had a noise when driving using cruise control on the highway that was intermittent. Kevin and his crew did an inspection to the front and rear brake and was determined that I didn't need new pads and or rotors, in fact I had over 50% of pads left. Kevin also ran diagnostics and went for a test drive to replicate the noise, but couldn't. Long and short, Kevin was extremely knowledgeable and honest and he didn't charge me anything. K&M a truly honest and knowledgeable Auto Service Shop!!! I would highly recommend K&M

We recently needed to have our Lincoln inspected. I had just…read morehad it in usual shop in another state and they had told me that I would need rear brakes soon. And guess what, Nick @SNT told me the same exact thing. And passed the car for Maryland state inspection They were prompt And they were clean

I have been to SNT twice before for nails in my tire. Both times they were quick, respectful and…read morecharged me a very reasonable price. It was so good, I thought I would go back for an oil change and 30 point inspection. However, this time I was unpleasantly surprised. They told me when I dropped off the car it would be $127 so I said no problem. When I returned it magically went up to $192! When I inquired into why they hemmed and hawed until it finally came out that they broke my oil filter cap. They claimed "those break all the time." I pointed out I have gotten my car serviced many times at the dealer (2017 car) and not once have they broke it. No response. They claimed they replaced it "with a better one." So you charged me $68 for a $30 ish aluminum cap that YOU broke. I really hate when people talk to women like they don't know anything about cars. I know they were price gouging me and I don't appreciate being talked to like I was an idiot. I have grown up going to car shows and working with my dad on his classic cars and I don't appreciate this behavior. I will not be returning. The only reason they get 3 stars is for the previous experiences.

On time. Reasonable prices. Communicate well. Easy to locate. Would recommend to others.read more

I went to Reliable for 6 years - and was always happy until my past couple of visits. They kept my…read morecar for FOUR HOURS for an oil change and did not tell me that a tech had been injured, causing the delay. when I called at hour 2. If you would've told me that someone was hurt, I would've taken it back the next day. But that option was not provided and then I was made to feel bad about it when I complained that the appointment took so long. They also misdiagnosed a problem with vibration in my vehicle. I ended up replacing the front struts, which probably would've needed it down the road, but it was not urgent or the cause of my problem. They also quoted over $500 more than any local shops for the struts. They were even more expensive than mitis! And they wanted a down payment as a deposit for the work. I've never seen this before. Not just here but anywhere! The kicker is that it was not the struts at all, instead there was a driveshaft problem that they should've seen because I asked them to look at the alignment, steering, and rear differential. They also missed the fact that a rear strut was leaking during that same check (which should've been obvious if they were actually checking the rear differential fluid). When I called to ask why the service was so inconsistent with the actual issue, and to see if they would issue me a refund based on the extra work I had done because of them, I was hung up on. I'm not sure what's going on with the manager but she used to be a very nice person. Not lately. Don't get me wrong, are used to rave about this place. I even took down a five star review in which I joked that I hope they did not get too popular because I liked getting good appointment times. I wish this place was good. They were good for a long time. Not anymore. Watch yourself. Who asks for a deposit especially from a long term customer - over six years I've been going there and always trusted their suggestions and prices. Maybe COVID has affected the way they do business.

High quality and trustworthy service. Well priced and easy to get service scheduled…read more They've worked on my Chevy and Subaru for maintenance like oil changes, alignments, battery replacement, timing belt replacement, brakes, and other engine repairs. Shop owner and staff take pride in their work and will give updates on progress and recommendations.

The shop is short handed and yet they squeezed in my 2019 Subaru for replacement of a tire sent…read morethem by Tire Rack. They know my car better than me: When I called a couple weeks ago to schedule a spark plug change, Kim reminded me that my Subaru had gotten its 60k service a year or so ago. (In other words, it was her polite way of suggesting new plugs were not needed.) Time and price estimates tend to be accurate. I almost hesitate to recommend Federal because it already has a cadre of devoted clients.

They have one of the most friendly, patient, hard working, and most importantly, honest mechanics I…read morehave ever had the pleasure of dealing with. Its the only place you should get your car serviced. They will treat you fairly, and with honesty and will never ever nickel and dime you. The only place I trust to take my car too.

The Owner Marvin and Mechanic Jessie are scam artist. They will tell you one thing and do the…read moreopposite. They took my money ad car shields money to repair my car and when I bought it back because what the "supposed to" have fixed was not and I told them they came up with lies after to lied to get out of fixing what they did and honoring the warranty they gave me with the work. They even went behind my back and without mu consent and called Car shield and put new claims in to get more money for something else they claimed was wrong with the car and not fixing what is wrong with the car. They only want your money and will look you in your face and will lie lie lie. They are horrible a whole joke.

we had a blown turbo on our Tiguan and after some work was done we realized it just wasn't worth…read moresaving. These folks were fair and honest about whether it was worth fixing and even undid some work they had done without charging us fully. Very honest and trustworthy.

I agree with all the favorable comments about the guys in the shop…read more I'd give them 5 stars but today my Tiguan began acting up. Just had some work done 2 weeks ago on that vehicle.and every thing was great. Does anyone know their email address? I'd like to alert them of the problems. Don't need all of Baltimore know whats happening. Greg Jackson Happy customer since 2020. Moved here from Portland, OR. Their, I found the best mechanic. The guys at Desmond's are displaying similar traits of that mechanic at Desmond's awesome repair house.

Jamal and team are professional, honest and do incredible work for a fair price. They have always…read morebeen accommodate our needs and it eliminates a lot of stress to have a reliable local service.

Just moved to MD from out of state, and the inspection to tag/register my vehicle here found that a…read morefew repairs were needed. Keswick Auto was recommended to me. Jamal was patient and thorough explaining the necessary repairs and the inspection process requirements. The work was done very quickly for fair price. I highly recommend this business. I'll definitely go back for future vehicle maintenance