I have been seeing Dr. Mangat for over a year as I've developed severe allergies to apparently…read moreeverything in Central Oregon. It was so bad I had to sleep sitting up and I would wake up at night, choking on mucus. The care and attention I have received from the Dr and the staff has been so reassuring, attentive, and personalized. After completing the scratch test in the office, it was determined that I could either try steroids or immunotherapy. I chose the shots (immunotherapy). The doctor mixed a serum and I began treatments 2x weekly. I'm terrified of needles and shots and the nursing staff, especially Renee, have been so lovely and patient with me. I won't say I love getting the shots (I have to get 3!), but I will say my anxiety level has gone down considerably (I don't break out in sweats anymore) and I no longer have to do meditation and psych myself up to go in. Even the lady who does the billing has been patient with explaining the exact cost and working out a payment plan for the treatments. Recently the doctor has reformulated my serum as I was having bad reactions, and although I didn't mind so much (my allergies have improved!), he wanted me to be as comfortable as possible through the process. It's this extra time and care that makes me so happy I chose this clinic!

The center doesn't communicate that there are incremental charges for injecting of the client's…read moreallergy serum that isn't included in the total amount for the allergy serum. The initial scheduling for the each allergy serum injection is bi-weekly and each visit involves an employee injecting the client with two injections. The center will then charge the client's insurance $32.00 for the visit - meaning that the clinic is placing a $16 cost for each needle that it uses to inject the client with an allergy serum that they have already purchases separately. A pack of 50 needles on Amazon is $19.99, so to charge $16/needle is a fraudulent charge to the insurance company. Any amount the insurance company doesn't charge is then charged to the client. However, the clinic will not notify the client after the first attempt to collect insurance that they need to cover the remaining amount. The level of injections that are required to follow the serum schedule can increases this incremental fee to $1000 or more. This practice is definitely predatory considering how much needles actually cost and the fact this cost isn't included in the serum fee charged to the client.

Facilities are top-notch. All of the related services you may need are within easy walking distance…read moreof each other. I could not be happier. The staff is friendly and helpful, too. I highly recommend Dr. Gallivan! He's confident and experienced. Best of all, he loves what he does, and it shows. Go to the Northwestsinuscenter.com website and read his reviews.

Dr. Ryan Gallivan, MD is an absolute QUACK! One office visit cost my husband $900 to look in his…read morenose. In addition, he pushes pharmaceuticals full of known, horrific side effects, including addiction and mental issues. He could care less about the cause; he'd rather put a Band-Aid on it. It was suggested that he have CT scan for headaches from sinus issues, you have to be kidding me! Sinuses cause headaches, it's not rocket science. DO NOT waste your time, money or effort with this greedy doctor who has zero knowledge on what causes sinus issues. Absolutely infuriating experience! Since declining all treatment suggestions from Dr. Gallivan, a naturopath (Dr, Emma Baker) discovered food allergies that caused the problems. END of sinus issues. It cost $50 in copays to come up with the issue and solution. DO NOT FALL FOR THIS office's incompetence. The blatant upcharges and ridiculous tests suggested speaks volumes about lining pockets for no damn good reason.

I understand times are hard during Covid and everyone needs to be extra patient. But peoples time…read morealso is something to not be taken for granted. They tell you to wait in your car. You cannot leave. They will call you when it's time. They estimated 1-1.5 hours. I've been waiting in the car with my 3 kids for almost 4 hours and there is no end in sight. I'm sure they're sick of the public and so when I try to get information, they assume I'm rude and treat me like crap. I just want to make a decision if I should continue to wait or call it a day based on real information.

Went in for a pre-employment physical and the attitude of about 90% of the staff that I interacted…read morewith wasn't positive. I guess when you go in for anything but a COVID test it throws them for a loop. They all acted like they didn't want to be there and they all came off cold and SUPER condescending. It says a lot when even the patient after me was given the same response. Not going back Not impressed

kind, incredibly knowledgeable and articulate, cured me of several things other naturopathic…read moredoctors over looked. This is a small, family owned practice and people need to appreciate that fact. I have never had an big issue with scheduling or billing and the one time I did it was resolved, no problem. As someone whose been truly ill, we need to keep this type of doctor around!! Pure Health bills insurance out of the goodness of their own hearts, which probably causes them never ending headaches with paperwork. Maybe people do not realize that most naturopathic doctors won't even bill insurance. and the ones who do usually have a larger staff and charge a ton for their supplements! This clinic cares and tries to work within your financial means as well. I now have worked with them for two years and they are the only ones I trust with my whole family's health.

Dr. Eric Mallory is the best natural health doctor I've found both in Bend, as well as anywhere…read morewe've lived around the country, and this includes states with a multitude highly qualified doctors. Dr. Mallory takes the time to assess what's going on at the core and resolves it. As soon as I walk into his office and am greeted by his lovely wife, Anne, I already started to heal. These people are true healers and I trust both of them completely. We are lucky to have them in Bend. Thank you, K. Sherman

I was able to schedule a late appointment... they got me in and out. Very nice, very professional…read moreall taken care of....highly recommend.

I was lied to with medication that they gave me. I was told that it wouldn't mess with the seizure…read moremedication I was already on but it indeed did.

I came in for a procedure yesterday and can't recommend this center enough. From the moment I…read morewalked in and was greeted through the recovery process I was treated so kindly. Everyone was attentive, friendly, and made me feel less nervous. The center is clean and professional. Dr. Ashley Michael performed my procedure and was excellent as always! I have complete trust in her. The anesthesiologist was great and very much appreciated. If I require a procedure in the future I'll definitely be returning to this facility. A big thank you to the nursing staff!

I had surgery yesterday at Bend Surgery Center, and the service was highly commendable. The nurses…read moreand doctors were both wonderful. Couldn't have asked for a better experience.

I'm not sure how there are so many low rated reviews... Dr. Smith is by far the best provider I…read morehave ever had (and I have had quite a few). She takes the time to explain, allows space for questions, and truly cares about her patients. She is highly educated and shares information in ways that make sense. Every person in this office has been incredibly kind and I am so thankful I found them! Dr. Smith also performed my endometriosis excision surgery and was extremely thorough, cautious, and comforting through the entire process. Thank you High Lakes and Dr. Smith

I'm responding to this Sharon Karen lady. That's wild…read morebecause my experience with Dr. Smith was the complete opposite. She was clear, professional, and honestly one of the few doctors who didn't make me feel rushed or talked down to. Sounds like someone didn't get the answers they wanted and decided to throw a fit online instead of asking actual follow-up questions like a grown-up. Healthcare isn't a personalized spa day, it's about getting facts and making progress. Dr. Smith delivered. Also... it's funny how one bad review pops up when so many others have had nothing but good things to say. Just sayin', maybe look at her google reviews!

Brook Veer was very caring when I was having a really concerning issue with my kidney. She even…read morecalled to check in the next day to see how I was doing. So grateful they got me in their schedule promptly and experienced great care! Thank you Brook!

Doctor was very caring, communicates well. Personal attention and excellent followup.read more