My experiences at Optima have been uniformly positive. The doctors have a high degree of expertise and communicate well. Other staff members are competent and efficient. I doubt that I'll ever visit another podiatry clinic. read more

I had a referral to see a Dr. here. Those at the reception desk were impolite, defensive, and rude. That, alone, was reason enough to not make an appointment with them. You never have a second chance to make a first impression. read more

I write very few 5 star reviews for medical providers because I'm often disappointed in the level of care but Dr. Mackay is an exception. I've seen her a few times for fairly minor issues but she always is super friendly, highly professional and very helpful. I appreciate that she provides a variety of options with pros and cons for my consideration. She often suggests low cost, highly effective treatments. It's nice to have Dr. Mackay in our community. read more

Awesome! Best foot doctor I have been too in my life. I was in the Army for 22 years as an infantryman and my feet are toast. The VA is absolutely no help at all so I went to this place. They took care of me and even called to check on me. The front desk woman will set you straight--listen to her. read more

Love Dr Schweger. Professional, attentive and kind. Takes her time with patients. Totally took charge and care of my toe problems. HIGHLY recommend. Best in Bend! read more

I am extremely unhappy with the outcome of my left foot surgery. I originally saw Dr. Laura Schweger in November of 2016 regarding a bunion on my left big toe joint. At that time, she reviewed my foot, and "scared me into doing it quickly." She said that if I hit 16 degrees of angle in my big toe metatarsal, the surgery will be much more involved and longer recovery time with non-weight bearing for multiple weeks . She instilled a sense or urgency in me to do it sooner rather than later. Previously in 2007, I had my RIGHT foot bunion fixed and an osteotomy of the 2nd toe -- that didn't fuse the joint! The surgery was done in California by Dr. Marc Selner, and was a huge success . I have no pain and complete range of motion/ movement of all of my right toes and joints. Dr. Selner has retired, or I would have went back to him for this surgery on the right foot. When I was thinking about the idea to fix the LEFT foot, I only had the positive point of reference from Dr. Selner on the RIGHT foot surgery to reference. Since the RIGHT foot was such a success, I anticipated the LEFT would be just as good. When I met with Dr. Schweger, I explained my happiness about the previous surgery in 2007 with Dr. Selner, and how he didn't fuse any joints , and how important that was to me NOT to do any fusions. She never once indicated that she would be fusing joints. She may have used medical terms, but I didn't understand that it meant "fusions!" When I signed the operative paperwork at Bend Surgery Center, I was also unaware of the medical terms and had no idea what I was getting into. *Remember my previous right foot surgery by Dr. Selner didn't have any fusions! The surgery happened and I had extreme pain that was hard to manage afterwards. I was shocked and confused as to why I had all of these metal rods with balls coming out of my foot! I had NO IDEA she was going to do 4 out of 5 toes. She mentioned about a "possibility of the 2nd toe" but we never talked further about it. Since I had not complained of any pain in the other toes, I didn't think she would actually do anything to them. In her notes, I now see where she is indicating I had "hammer toes" - but again, I never complained of any pain in the toes. Just because they were ugly, didn't mean she should have fixed them if I had no pain in them prior! Besides excruciating pain post surgery, the surgery was botched and I healed "dislocated" in toe joints 2, 3 and 4. Dr. Schweger kept blaming me and how I "healed" and thought I had an auto immune disease that caused my poor outcome. She sent me to an auto-immune doctor, and at my own expense, I paid for a complete work up. The results are included in this packet and I do NOT have any auto immune disease! I have sought a 2nd opinion post surgery from Dr. Anthony Heinz from The Center. He said that he wouldn't have done it the same way , and that what Dr. Schweger did is unrepairable ! He said the best he could do is sew toe #3 to toe #4! He also said not to let anyone else do any further surgery on my foot. I am 3 years out from that surgery this month, and have constant charlie-horse cramping in my toes and forefoot, pain and lack of mobility. I wake up at all hours of the night with my left foot charlie horse cramping. I am unable to do the previous activities like jogging, walking, hiking, and regularly have to ice and elevate my foot for swelling. I wake up in the middle of the night with so much pain in the foot it makes me cry. I can't wear normal shoes, instead have to wear special shoes that cost more money and regularly buy cushion insoles and expensive orthodics to help with impact. Even with the impact 'softening' - it doesn't change the fact my foot is in constant pain and messed up permanently. I initially had a year of physical therapy which took lots of time and money. I have recently started back to physical therapy in a last-ditch effort to try to help the mobility, flexibility, swelling and pain. However, the physical therapist has said that he doesn't think it is going to get much better this far out. He said " further significant gains in pain reduction and improved function is poor." Also, Dr. Schweger mentioned that I am the only one that this has ever happened to with her doing the surgery (that she does routinely). She makes it sound like it is some anomaly that happened to just me... That isn't true. I know of others that have had failed surgeries to one degree or another. However, this is not about them. It is about me. And the pain I deal with every single day. I have reached out to Dr. Schweger more than once to "fix" this or "make it right" and was met with the answer, "this is standard treatment and nothing was done wrong." I am going to this great length to publicly share this personal experience so hopefully NO ONE ELSE WILL HAVE THIS HAPPEN TO THEM. read more

Optima Foot and Ankle - How I look today. Constant cramping and permanent disfigured! - Podiatrists Near Me - Bend, Oregon

Front desk staff is very helpful and professional. Assistant spent significant time answering questions and never made me feel like I was taking too much of her time. Although very busy, Dr Schweger took significant time to explain my diagnosis and recommended path forward. Pre-op and Post-op steps were explained thoroughly and she addressed all of my questions - including those that came up due to different recommendations of other doctors. I am confident that I am in the right hands with Dr Schweger and her staff at Optima! read more

Very friendly and helpful staff, always a plus! I called on a Friday teeming with anxiety over a mystery lesion on my toe and an incredibly patient staff member talked me down from my insane speculations and was able to accommodate me with an appointment just days away with Dr. Ross. I appreciated that they weren't using their waiting room (you just wait in your car and they call you on your phone) and actually taking COVID precautions seriously. Dr. Ross seems very competent and his sense of humor injected liveliness into what I'd normally consider a tedious chore. To sum it up: 5/5 stars, would recommend to a friend. read more

Can I give a company more than 5 stars? At first I called a different medical office: high desert Orthopedics to try and get an appointment for a broken leg, I got the most rude, disconnected staff on the phone ever. I hung up the phone and found Optima Foot and Ankle and I am SO thankful I did! Dr. Shaw and Dr. Jamie Paluck are nothing less than angels sent from heaven. They are extremely knowledgeable and explain everything clearly, they are extremely empathetic/ caring, and they will get you back on your feet as fast as possible. I recently broke my fibula running and was so frightened for the medical bills, dealing with doctors etc. At Optima Foot and Ankle I am so well taken care of and genuinely cared about, something more and more rare to find in the medical industry. They have extremely fair pricing, and an amazing staff. I cannot sing higher praises for this group! Thank you Thank you, Thank you! read more

20 and 30 years have passed since bunion surgeries. Pain in both my second toes have developed the last ten years making hiking very unpleasant as well as just walking barefoot in the house. Jamie Paluck has restored pleasure in hiking by simply showing me where to wear toe and foot pads. She thoroughly explained what was causing the problem. An added bonus was discovering why my feet have been rolling over causing me to lose balance and fall. I had no clue it was those darn bunions returning. I have been on 3 short hikes: no pain, no loss of balance. read more

Don't waste your time with any other podiatrist. These ladies are top notch. Dr. Paluck was hands on with my care from beginning to end, they are transparent with the out of pocket costs and are more than generous with their time. I was given full explanation of my diagnosis and treatment through the whole process. I can't thank Optima enough! read more

Dr. Paluck was great. She removed a large chard of glass from my foot. She explained the process so I knew what to expect. She was caring, gentle and professional. The staff was excellent also. read more

I would not go anywhere else in Central Oregon for foot/ankle care. The two doctors are extremely skilled and professional as well as caring and kind. The entire staff reflects that attitude. read more

I am totally thrilled with Dr. Laura and her staff! My treatment was excellent; everything was clearly explained to me. Optima Foot and Ankle clearly and genuinely cares for their patients! read more

After retiring from healthcare, I've learned to appreciate excellent care. From the friendly receptionist to the knowledgable MA and an provider that believes in a team approach to your foot health, this is the place to come. The facility was very clean and thoughtfully set up for those with foot or ankle issues. I highly recommend with no reservation at all. read more

Took my son in to get a ingrown toenail removed. They billed me $626 for this simple procedure. The toe did heal. I don't recommend unless you like to overpay for work done. read more