IF I COULD GIVE 0 stars I WOULD!!!!!! I was scheduled with Taylor for a haircut at 9:00 am... first appointment of the day. When I got taken to the station I slipped on al the hair that was on the floor from who knows how many days. Taylor asked me if I wanted my hair washed, which seemed like a weird question since that should be regular procedure at a salon. I told her she didn't HAVE to since I had washed it the night before. I at least expected to have my hair sprayed with water because my hair has an slight uneven wave to it (I am a licensed cosmetologists of 12 years, I would know this). She starts to part my hair without any plan to it really, no comb lines, nothing.... Then she starts to cut... my DRY hair. I asked her if she was going to spray it because my hair did have a wave to it (and it would result in an uneven cut) and she just said "no I'm pulling it straight. After she cut the first section she then proceeds to take a 1" section (too thick to be able to see length cut) and that's when I stopped her and said asked if there was anyone else that could cut my hair, I proceeded to tell her that too thick of a section with DRY hair would make it impossible to get an even cut, and she said "i cut hair every day", (well, i cook every day, that doesn't make me a chef now does it??!) she said she was going to find me someone else because she was not going to finish my cut because she was not going to be spoken to like that. To which I replied, "Like what? I have not disrespected you nor said anything mean, I'm trying to tell you that the section you took (and I motioned with my fingers to say an inch) is too much. She cut me off by saying that she took very little off the length, which is NOT what I was talking about. When cutting DRY hair, on a person with straight ish hair with volume and some wave, it needs to be done in thin sections because otherwise the cut will be UNEVEN!... she stormed off saying she wouldn't be talked to like that. I guess constructive criticism to a young girl who most likely just graduated Beauty School is too much to handle. Never stepping foot in this salon again!
Update: the owner did reach out to me and listened to me, she offered to fix things unfortunately because I have several other appointments today and errands to run, It was not going to work, but she did offer a 20% OFF my next hair appointment. read more