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    Mandarin Gems

    4.7 (79 reviews)
    ModerateJewelry, Watches
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    Our finished ring!
    Jonny L.

    Leo made my ring selection process so painless and really made me feel cared for. He did not try to upset me on different options but instead focused in on what my preferences were and provided recommendations that fit that mold. He was so patient with me as I combed through details of the ring including thickness of the prongs, shape of the pave rings, shape of the prongs, and even the thickness of the band to the millimeter. When I held the first "finished" product in my hand, Leo could see that I was not completely satisfied with it and was patient enough to talk through what changes would make me feel comfortable with the final ring. What a kind, generous, honest and patient man! I'd recommend Leo to anyone who's looking for high quality jewelry and high quality service.

    Mandarin Gems was recommended to me by my cousin whose in-laws have had a long running relationship with Leo for years. They get nearly all their jewelry from Leo, and I can see why. Leo gave me incredible treatment and certainly honored his valued customers' referral. The minute we spoke on the phone I knew I was working with someone knowledgeable and trustworthy. He gave me guidance and recommendations as if he were my partner, not a salesman. He was very responsive and easy to communicate with, so there was no stress in trying to get hold of him to ask questions. He worked quickly and had my ring ready in 2 weeks. And may I say, it is a damn beautiful ring. Very high quality and I was so proud to give it to my fiancée. She gets compliments on it all the time. I'm certain I could not have had as great an experience with any standard jewelry store, and definitely not online. Leo was a pleasure to work with and I would recommend him to absolutely anybody getting ready to tie the knot. Thank you Leo for helping make my proposal an excellent experience!

    Kenny A.

    If you're shopping for an engagement ring, look no further! LEO IS THE BEST! I was in the market for a ring and my friend was singing his praises to me. I needed to see for myself who this Leo guy was and lo and behold, he was one of the friendliest, most genuine, and most helpful humans I have ever had the pleasure of meeting! I knew nothing about engagement rings and was honestly pretty intimidated to start shopping for one. But Leo not only made the whole process painless, but also really fun! The ring came out more beautifully than I could have ever expected and my (now) fiance is obsessed with it! She won't stop staring at it, even when we're eating, when she's driving, and even right before she's about to go to bed lol. Leo was honest, patient and worked with my very quick turnaround deadline. He also gave me the best price by far out of any other jeweler. Thank you so much, Leo! My fiance and I can't wait to come back to pick out our wedding rings next. :)

    Leo has always taken great care of our family's jewelry needs and for both my engagement and wedding rings he went over and above to make them special. The craftsmanship is impeccable and the service bar none. I will never go elsewhere and have repeatedly recommended others to Mandarin Gems.

    James E.

    There's so much I can say about Leo and the experience I had with him. Let me tell you, every 5 star review on here is dead accurate about the character of the business owner. Allow me to share with you my brief story: I called in on a Thursday evening almost around closing time because I found him on Yelp. I told him I needed him to set a stone on a ring for me ASAP because I wanted to propose the following week. We only had two days to do it because I was taking off on a trip to Joshua tree where I would propose. Without even thinking twice, Leo was already thinking of a plan to help me get the stone set in time. Long story short, he waited at the shop AFTER closing hours to wait for me to bring in the stone/ring, and then woke up early to head to the manufacturing plant to get the stone set for me. Mind you-- I'm a complete stranger who just called in.. He could've just said "oh it won't be able available until next week" which would be totally reasonable, but no -- he really wanted to help me and went out of his way, literally worked OVERTIME for FREE for a STRANGER. Thanks to Leo, I made my successful proposal with a beautifully set ring on time. I tipped him cash--I would've tipped my left kidney if he needed one! I'm telling you guys, it is very hard to come by customer service like this. He is special. He is a man of God...God bless this man. Visit him - you will not regret it! Thank you Leo! -Brian

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    Page 1 of 2

    Ask the Community - Mandarin Gems

    I went back to the store about a month ago and they are closed. They have left the mall and I believe Emily said they were moving downtown. Does anyone know how I can find them?

    Sorry for the delay. We will open in a week! Here is he new address. 101 N Brand Blvd #120 Glendale 91203

    View All 4 Questions

    Review Highlights - Mandarin Gems

    . Leo was a pleasure to work with and I would recommend him to absolutely anybody getting ready to tie the knot

    Mentioned in 49 reviews

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    Montrose Jewelers - Oval engagement ring

    Montrose Jewelers

    4.9(448 reviews)
    4.4 mi
    $$

    This was truly the best experience my fiancé and I could have asked for. After visiting another…read morejewelry store where we were ignored and then pressured to buy, we left feeling discouraged. Deciding to try Montrose Jewelers ended up being one of the best decisions we made. From the moment we walked in, one of the owners, Greg, greeted us with the warmest smile and immediately made us feel welcomed and comfortable. He was incredibly kind, patient, and genuine. He took the time to explain every detail and made sure we understood the entire process. We never once felt rushed, pressured, or misled, just cared for. Greg truly puts his heart into what he does. He helped us choose what actually looked best instead of pushing a sale, and you can tell how much pride he takes in carefully selecting diamonds and designing each ring. Throughout the process, he kept my fiancé updated and made everything feel exciting and special rather than stressful for him. This experience meant so much to us, and we couldn't be happier with the result. We are beyond grateful and cannot recommend Montrose Jewelers, and Greg, enough.

    My mother and father dropped off my mom's Rolex over two years ago for a speedy repair. They were…read moreshortly moving out of state and she wanted to get it fixed before the move, but one thing led to another and they weren't able to pick it up before leaving. I walked in today asking to pick up the watch and Greg was very surprised to see someone coming for it, and after verifying I really was their kid trying to do a nice thing for Christmas with my dad over the phone, he sold me the immaculately repaired watch at a fantastic price, even after holding it for us for two years! Montrose Jewelers understand courtesy, customer service, and true craftsmanship like no one else in Montrose. Cannot recommend enough, this is the place to go.

    Photos
    Montrose Jewelers - Oval 2.8 hidden halo yellow gold band. Perfection!

    Oval 2.8 hidden halo yellow gold band. Perfection!

    Montrose Jewelers - Wedding day!

    Wedding day!

    Montrose Jewelers - My ring

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    My ring

    Burbank Jewelry Outlet - 122 E. Alameda Ave. Burbank CA 91502 (Outside View)

    Burbank Jewelry Outlet

    4.8(249 reviews)
    3.1 mi
    $$

    Professional & knowledgeable jewelry pros. Reasonably priced beautiful jewelry. We are very happy…read morewith our ring design. And...Jewelry cleaning of items purchased at no charge. Our jewelry center from now on.

    I would like to preface this review by sharing that I have never left a 1-star review before …read more.. for anyone. As a small business owner myself, I know that negative reviews are a hard pill to swallow, and so I do not take it lightly that my experience with this company was so incredibly negative that I felt the need to share about it in this format. Putting aside the fact that the staff showed me my engagement ring before it was even finished and my fiancé could collect it and give it to me (I was there picking up something else and they came out and just showed it to me), I wanted to share what happened today. Burbank Jewelry Outlet designed the engagement ring mentioned above as well as a matching wedding ring in white gold with small emerald-shaped diamonds and small, round lab-grown emeralds. I got married last January (so about 16 months ago) and earlier this year, I noticed that one of the emeralds had fallen out and a bunch of the others were cracked. They told me this was normal: emeralds are softer than diamonds, which I knew. Fine. I hadn't expected my ring to need repair in its first year but I prepare to be even more careful. They replaced it and repaired it and I was not charged (whether they assumed the charge or the ring designer did, I don't know). I was very grateful for that. Fast forward a few weeks - about three weeks ago by now - and I notice that one emerald is again, missing. I was traveling until a few days ago so when I came home I was going to get it repaired. Today I looked down and yet another emerald was missing. That's three emeralds gone in about five months. I called Burbank Jewelry Outlet. The first person was friendly enough but didn't have the answers for me and transferred me to a man who was BEYOND abusive! I asked if the first person had communicated my issue and tried to explain what had happened but he would not let me finish a sentence. When I asked if I couple please finish my sentence explaining my issue, he told me I had to speak to him "in a nice way." I responded by saying that I was trying to explain but he kept interrupting me. Before I could go any further he had told me he would call the authorities on me (for what, exactly? Asking that a jewelry company build a ring that didn't lose its stones all the time), told me to F off, told me never to call again, and that he would not talk to me, or work with me. I will freely admit when I am out of line. I was not. I was firm but polite and tried only to explain the issue at hand. After he threw the F word at me and told me never to call again, I hung up. I refuse to be spoken to that way, to be told by a man to quieten down, to stop talking so he can talk over me, to be told to F off. Screw that! This ring was badly made. Period. A woman spoke to you confidently and you wanted to shut her down. No way, man. Stay away. What an awful experience! And guys, if you feel the need to try to "put me in my place" and write me a nasty response, go ahead. I really don't care.

    Photos
    Burbank Jewelry Outlet - Thank you Burbank for voting Burbank Jewelry Outlet as the best jewelry store in Burbank for 2016

    Thank you Burbank for voting Burbank Jewelry Outlet as the best jewelry store in Burbank for 2016

    Burbank Jewelry Outlet - Burbank Jewelry Outlet Store (Interior View)

    Burbank Jewelry Outlet Store (Interior View)

    Burbank Jewelry Outlet - Bridal Ring Case... Shop and Select from already pre made designs, or Speak to the owner for a Custom One of kind Ring for you!

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    Bridal Ring Case... Shop and Select from already pre made designs, or Speak to the owner for a Custom One of kind Ring for you!

    Mandarin Gems - jewelry - Updated May 2026

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