Darren Flanagan was very helpful in helping me select my mattress! He gave me a very good deal on the mattress. Overall, a superb experience! read more

We just bought our first king mattress at Mancinis and it was awesome! Great customer service/experience. Kao helped us out and made everything smooth and easy. We'll definitely be back for our next bed! Thanks so much for great experience! read more

We were initially happy with the purchase. We walked into the store, were helped immediately, chose the bed frame and the mattress style we liked, were offered a discount for a better quality mattress which we took, and bought it. We felt the sales representative was talking us into buying it without comparing stores, qualities and prices, but with a hungry kid in tow and excited by the prospect of having this one out of the way, we paid for the bed, the mattress, the delivery and assembly. The delivery people came on time and were courteous and fast. When they left we saw they had set the mattress to the side of the bed that were on, so we did not notice the huge size difference between the bed and the mattress. The bed frame is a regular full size frame. The mattress is 3-4" narrower and 4" shorter than the frame, a difference significant enough for me to be able to see the floor between the side of the bed and the mattress on each side when the mattress is in the middle of the frame. The gap is large enough for a kid to get their foot through and stuck between the wooden slats. I was not happy about this and we called the store, who said the difference should be less than that, and that they would return our call. No return call came, so we drove back to the store and explained our problem. The sales representative explained that all their beds are like that, but I did not see the floor showing from between the bed frame and the mattress in the beds they had in the show room. He said the gap is there for the comforter and all the bedding to fit between the bed and the mattress, and told me to go home and make the bed and see how I would be happy with it. I explained again how small feet can get stuck in the gap, and that regardless of where the comforter is when the bed is made, the gap will still be there when we were under the covers. After much back and forth about this, the representative told me he could sell me a flat board with holes in it for $70 to put under the mattress to solve the issue. The more he realized he could not talk us into being happy with the mattress, the more condescending his manner became. He also informed us that beds that don't have this big gap are cheaper and low quality beds. (This is the cheapest of the 3 bed and mattress sets we have purchased within the last 5 years, the only one from Mancini's and the only one where the mattress does not fit the bed perfectly.) We asked to return the bed. He informed us that to return the mattress there is a $99 fee. They do not take furniture back, so the bed cannot be returned at all. He was reluctant to process our return and told us over and over to go home and make the bed with a big comforter and see how happy we would be. In the end we were so exasperated by his manner that we said thank you and left. We finally decided it will be worth $99 to never to have to think of this buying experience again. We have now been trying to return the mattress for over a week but the store is not returning our calls. I suppose it will require going back to the store for the third time to try and get rid of the mattress we don't want. I bought another mattress off Amazon, on a super discount that kind of makes up for the $99 loss on the Mancini's mattress, but not really. Needless to say it fits the frame much better. Upon removing the Mancini's mattress off the bed I noticed that the middle support beam is attached to the slats with only two screws out of four, and on one end the pre-drilled hole is wider than the screw so the support beam has separated from the slats. So to make the bed stable I need to purchase wood screws that fit the pre-drilled holes that look to be different sizes. The bed still has tags on it that says 10 year warranty, and maybe they would fix it. I feel so done with the shop and the sales representative that I would rather fix it myself than deal with them again. In the meantime we still have the mattress taking up space in the house to remind us of this interaction we would rather forget. read more

Darren provided an excellent atmosphere to find that "perfect mattress" as I wasn't sure if that exactly existed, it did. I have some inherent lower back issues and age doesn't help but with this base (that raises my legs up) is simply glorious. I CAN FINALLY SLEEP! Thanks Darren for making this process so painless. I might opt to spoil my guests with that option in the future ;) Ask about there 0% financing option. read more

Be careful. The sales people are very smooth (Jonathan in our case) but when delivery comes it is chaos. Delivery people did not double check what we bought before unpacking and assembling. Once we discovered it was the wrong product, the floor room folks said we should send it all back. The delivery people were extremely pushy about us keeping what they delivered, and that they would modify it......some time. Extremely stressful. The left hand doesn't know what the right hand is doing. We sent everything back after being pressured to sign that we received everything. What a mess. What stress! Beware! read more

I was greeted by Kao when I first walked in. He is very knowledgeable and have the best customer service I've ever receive from a furniture spot. He made the transaction very smooth and didn't pressure me to buy things like most furniture sales people. For that reason I will refer my family and friends here. you are right about the mattress you picked out .I don't want to get out of my bed in the morning . lol thanks kao. read more

Last week, I purchased a queen-sized mattress from Mancini's Sleepworld in Berkeley. Simarjit Manhas kindly and patiently guided me through the various mattress options. Once I selected a mattress and asked for a discount, he worked with me to close the deal. Simarjit was knowledgable, friendly, and easygoing. The mattress delivery was prompt and hassle-free. I would definitely go back to Mancini's. read more

We are repeat customers and found the Berkeley location, especially dealing with Cal to be a great experience! Pricing was more than fair and his patience and professionalism were much appreciated. Well done! LP read more

Jerry was awesome! He answered all of our questions and was super nice. We almost bought a mattress from another store, but decided to purchase one from Mancini's because he was such a good salesperson. read more

Just bought a great mattress from Darren. Very knowledgeable, overall a great experience!

This review is for the service and people. Only you can make your own decisions about the merchandise and different people are going to like different things. Sometimes yelp can be an unfair platform trying to compare apples to oranges. When it comes to what they offer as far as products you will be able to tell right away that this place sells high volume low quality stuff that offgases like crazy (you will get a headache here and feel awful if you stay in the store more than 30 minutes). What they offer is not high value/quality that when compared to other options around in the bay area shouldn't be on the list to even consider, but based on some of the price points it works for some. I think that what saves this place as a business is that it is convenient and after 30-60 minutes you have such a pain in your head that you will probably just buy something to end your misery during the process of buying something from these folks and not have to go back. So back to the service. It doesn't matter to me that they don't know a lot about their products and are mainly just friendly and there to ring you up. With so many different mattresses brands etc I don't see how you could expect them to know their products. The big problem for me starts when the manager will argue with you about simple facts and correct usage of the english language. The scenario for me was that I walked into the clearance section (there is an arch and constructed partitions to make it obvious that there is a clearance section), and found a bed that I thought would be discounted and went to ask what the clearance price is. When I get up there I was disappointed to find out they just didn't have enough space (they do but are lazy) and that the bed I was interested in was not on sale. I commented in a still emotionally neutral way that it was a little confusing and that the layout of the store especially with the arch labeling that section as clearance was deceptive. The manager took offense (very unprofessional and I didn't understand why) and proceeded to tell me that it wasn't deceiving because there wasn't a little red sticker on the mattress itself. Not realizing this was an argument yet, I tried to calmly explain why for me I felt it was deceptive and it would be easy for customers to get confused. As a small business owner myself I sometime offer more feedback than I should thinking that people would be appreciative when it comes from a helpful place. Her response was to raise her voice, talk over me, and state something that had no real connection to reality for why this situation makes sense. She then said I don't know english very well. True, not true, it doesn't matter and I don't really care what she thinks but she was just way out of line in general. read more

My fiancé and I walked into Mancini's in Berkeley looking for a new mattress. We were greeted by Jonathan who was such a pleasure to work with! He helped us find the perfect mattress. He genuinely cared about us getting a better nights sleep and went out of his way to make sure we were satisfied. I would highly recommend Mancini's, Jonathan and his awesome team. read more

Go see Dave at Mancini's in Berkeley before you make a purchase! Great experience! Dave Hollaway was very helpful and patient. He was very attentive and answered all of my questions and during the long process of picking the right mattress. I truly felt he was trying to aid me in picking the right mattress for me and NOT steering me toward a more expensive mattress for a bigger commission. Before walking into the store for a mattress I already had my selection narrowed down to two options. I travelled around the bay area to several Mancini's stores to help make up my mind before making my purchase at the Berkeley location. The Berkeley location not only had the biggest floor model selection I was interested in to view but the customer service Dave provided was really what ended up making my mind up and making my purchase. Sealy Posturepedic Hybrid Premier Silver Eastern King! read more

I have to say every time I'm at Mancini's, I'm a happy customer. Darren provides excellent customer service and is extremely helpful with helping me sort out my needs and accommodating my budget. He's really knowledgeable and didn't make me feel like I was receiving a sales pitch. Just very honest and accommodating. I really appreciate that as a customer overwhelmed by options. read more

We had the manager Jonathon and a sales rep help us. We had them get us the best deal on our mattress. I really recommend this location and mancinis in general. I have done a lot of research online and in stores and this really is the best you can get. Everyone is personal And genuine! read more

Jonathan Dennis made mattress buying in Berkeley a breeze. Whenever we move in the Bay, we continue to be a loyal Mancini's customers. Thank you! read more

David Holloway was excellent! Helped us with the price and quality to match our needs. My husband, Adam, is a stickler for good service. And it was clear that David is honest and knowledgeable. Looking forward to our new mattresses! read more

Wow! What a great experience we just had at Mancini's Sleep World in Berkeley. They had an amazing number of mattresses spread out all around their huge showroom. We got to try out many different brands and styles. Jonathan did a wonderful job listening to our wants and needs. He then directed us to a few different choices that matched everything on our lists. There was no rush. We took all the time we wanted to try them out. Jonathon also showed us many other options of which we tried quite a few. We ended up with the perfect couple solution...thanks to Jonathan's help. We got a split king with separate, adjustable bases on each side. But best of all, we were able to choose a different firmness for each side of our bed! Now we can't wait for it to get delivered to our house this weekend. Thanks for making our shopping for a new bed so easy, Jonathan. Jerry and Karen read more

Sweet! No sales tax promo and free mattress protector. Way better than Mattress Firm!

Darren Flanagan helped us out today to get an excellent mattress and platform bed quickly. We have a new baby so we wanted to get in and out of here as fast as possible while also being happy with our purchase and getting a good deal. Best of all, same day delivery for both! read more

Darren at Mancini's was amazing! We listed what we were looking for in a bed frame and he provided all the options. Effeicient and excellent service/deals! read more

Just arrived from New York and needed a good quality mattress that was close to my son's apartment who would deliver right away. Darren was awesome and I know my son will get a good night sleep so he can study all day read more

I came in looking for a new bed and frame for my apartment late on evening. I wasn't sure what kind of bed I wanted but the sales rep was open and honest about the types of beds they had that fit my budget. Found a great metal bed frame in the discount section too. Communication about bed delivery was amazing. I got a call two days before to confirm delivery, the day before with my 2 hour delivery window, and the morning of about 10 minutes before they arrived. Set up was fast and they took back an extra piece that was ordered but not needed. A couple days later I received a call from the store and they processed my refund. Very happy with my decision to purchase a bed from them. read more

Darren was very helpful and nice person! I bought 3 mattresses and it was really good deals. Would look forward to buy from him again

Jerry Kite is a wonderful salesman. He was really funny and nice. He helped us pick out a mattress that was just perfect for us. He was really patient and made sure we had the best pick. read more

Jonathan at Mancini's Sleepworld made our mattress selection and purchase experience a delight! He was patient and thoughtful with all of our questions, answering each them in great detail. He spent lots of time with us and gave us private time to consider our choices. We ended up with the best mattress we have ever slept on and couldn't be more pleased with the whole experiencing. read more

Great place to try out different mattresses. Jonathan was very patient in helping us find the matress that will work well for us. Sleep well! read more

My husband and I have been needing a new mattress for the longest time. Finally, as new parents to be the time has come and we decided to do business with Mancini's Sleepworld. We visited a few different stores, but ended up back here. We picked the Berkeley location since it was very convenient for us as we are Emeryville residents. The first time we visited, we were approached by Jonathan. He asked us a few questions, then directed us to a few beds we may like. He walked away and gave my husband and I an opportunity to explore the options. We returned a few days later, and luckily Jonathan was there again. We were ready to buy, but still were not 100% on what we wanted so we spent another hour or two in the store trying different beds. Finally, we went with the Aireloom! Through it all, Jonathan was very patient and understanding with us. He let us try different pillows on different beds, and all I can really say is I felt super comfortable with him helping us choose our mattress. I appreciate the immaculate service you provided my picky husband and I :) I do suggest you ask for Jonathan if you go to this store, he will listen to your needs. Don't be afraid to ask questions - he will answer them! (I think we asked a million HaHa) read more

I was anxious at the thought of being hounded by a salesman while trying out the mattresses, but to my delight Jonathan backed off after a quick introduction and I was able to take my time and be really comfortable with my decision. Johnathan gave me space, answered all my questions, and facilitated a great experience. read more

My girlfriend and I came in to buy a tempurpedic mattress and our sales associate Jonathan was super helpful. He was really nice and helped us get financing pretty quickly. Great service!!!! read more

Love this place ! Had Darren as a rep and he gave is great customer service and a wonderful bed ! Definitely recommend people to shop here ! And he gave me Gatorade ! Lol it was a very hot day read more

Darren is a straight shooter and will work hard to get you the best deal, and best of all, no pressure to buy. Our mattress purchasing experience was actually fun and easy; we left feeling satisfied with our purchase. Thank you, Darren! read more

Jonathan was so wonderful and easy to work with. We were immediately greeted and felt so welcomed. He was also knowledgeable which makes the process sweet and quick. This is true customer service and I definitely would refer my friends and family here. Now, can't wait for the new mattress arrive! read more

I purchased a matress from Mancini's and they were very helpful. The manager Jonathan went above and beyond to negotiate a return of our matress to the manufacturer. We received a new replacement and love it. Thank you so much! We will definitely come back for our next mattress! read more

We were not going to buy a bed on 2/23. We were ready to take a long period of time to shop around and be sure we got what was really most comfortable and fairly affordable. We had already been to one of Mancini's competitors and felt like we had only begun the long search. However, David, at Mancini's in Berkeley, had been there a long time and really knew everything about the entire inventory and more. He was great to work with, let us take all the time we needed to test and retest all the mattresses meeting our criteria, was patient, honest about his experience with past customers' choices and experiences over time, answered every question we came up with, and ~ is the reason we found what we wanted and bought from him. read more

Had a great experience buying a mattress for my 17 year-old today. Kao was very helpful, knowledgeable, and did not pressure us at all. He stayed in our price range and listened carefully to what we were looking for. Overall quick, easy, and I feel great about the purchase. FYI, the bathrooms are very clean and gender-neutral as well. read more

We came to Mancini's after seeing the ad on TV for the sale. Store manager Jonathan Dennis hooked us up with a perfect mattress for our needs and price point. He was very knowledgeable about the mattresses and even gave us a good price on the mattress cover. We couldn't be happier and will always shop at this Mancini's location in the future! Thank you!!!! read more

Jonathan was a treasure. He helped me and my partner weigh our options and get the best bed for both of us. He wasn't about selling us the most expensive item, he cared about what we needed and made sure we left happy. He is extremely knowledgeable and very friendly. read more

I just moved to Berkeley and was in dire need of a mattress. JERRY from Mancini's saved me! He took his time to make sure I got the perfect mattress for me, and even helped me pick out the pillows too! He was very respectful, polite, and attentive to my needs. Not to mention he has a great sense of humor. If you choose to shop with Jerry you won't regret it. THANK YOU AGAIN!!!!! read more

What a great experience shopping at Mancini Berkeley! Jonathan is so wonderful! He is very knowledgeable about different types and brands of mattresses. We told them we like extra firm mattress, he provided us good suggestions and options, provided his insights and focus what we need and what would be better for us, but not a pushy salesman at all. We actually had lots of fun talking to Jonathan. But most importantly, we found the mattress we love! Thank you Jonathan! read more