From the get-go, Mr. Singh & Mr. Carlos were both quick to assist Me. My Car Battery had died, thus I needed towing services so that My Car could get hauled on over to My Mechanic. I called several different places, however Mr. Singh was the only Person who listened to My concerns and quickly got Me a quote - 24 hours later, Mr. Carlos came and picked Me up along with My Car. Mr. Carlos was very knowledgeable and answered every question I had - I immediately could tell that one - He truly was and is a God-Sent Angel, but also a cool well respected Gentlemen with awesome advice, feedback and diligence! I could tell He really loves His Job! Mr. Carlos deserves a raise and I will also use and work with Manassas Towing again in the future, if I need to! Brava! read more

Manassas Towing - Towing Near Me - Manassas Park, Virginia

The most unprofessional and irresponsible towing company I have ever dealt with. My car was towed for "no overnight parking," even though I returned at midnight and it had only been parked for about three hours. They advertise themselves as 24/7 online, but their signage outside the actual shop clearly says 9 AM to 5 PM (which you only discover if you physically go there). Why claim 24/7 service online when your building says the opposite? It's misleading, wastes people's time, and costs them money. Even the police were confused because they thought the company was open 24/7 based on what is advertised everywhere online. The situation became even worse because this company did not report my car as towed to Prince William County Police, which is a basic legal requirement. Because of their negligence, the police had to treat my vehicle as stolen. A stolen-car report had to be filed, a case opened, and an officer was sent to the tow yard at 1:30 AM. The officer found no employees on-site and could not reach anyone from the company. Both I and the police officers spent the entire night calling the two phone numbers listed--one online and one posted on the door. Not a single call was answered from 1 AM to 6 AM. Their "24/7" claim is not just false; it is irresponsible. Because they didn't report the tow until the next morning, I had absolutely no idea what had happened to my car until the officer on my case called me at 6 AM to inform me it had been towed by Manassas Towing. If my car had actually been stolen, that's an entire night of lost critical time in which law enforcement could have been searching. Their negligence could have turned a stressful situation into a much more serious one. I did not sleep all night. I spent hours calling them, speaking with police, and trying to figure out what happened. I ended up missing an entire day of work because of this completely preventable situation. When I arrived the next day to retrieve my car, their office was still empty--not a single employee in sight. After calling the number posted on their door, someone finally answered for the first time ever and said they would send an employee. Even then, I had to wait over an hour for someone to show up. The only communication possible was in basic Spanish, which I thankfully could manage. This company is negligent, unreliable, unreachable, and dishonest. They created unnecessary stres, and showed zero professionalism or responsibility. Do NOT use this business. The experience was unacceptable in every possible way. _________________________________________________ Important Notes for Anyone Dealing With This Company (Information They Should Provide but Don't): Do NOT go to their office at night. Despite advertising "24/7" service online, the sign posted at their Manassas Park office clearly states: 9 AM - 5 PM. Outside those hours, you will almost certainly NOT reach anyone. Even the police could not reach them between 1 AM and 6 AM. Even during business hours, the office may be empty. To get an employee to actually come assist you, call: 571-481-1533 (This is the only number that finally reached someone after 100+ calls throughout the night.) The number listed on their website (571-751-2215) was never answered. I have no idea what this number is even used for, because no one picked up at any point. Hopefully this helps others avoid the chaos, stress, and wasted time that I went through. read more

The ONLY reason I gave these people one star is because there's no rating for a negative impression From what I've seen so far, these people do NOT answer phone calls, respond to voicemail messages OR have a clue what's going on with your car once it's in for repair. Based on my initial impression, I would not be surprised to see my car in worse condition than when they got it to fix a bad starter. Save yourself some time, money, and aggravation - go elsewhere read more

My Transmission went out in my work van, I could Manassas towing and they were out in about 20 mins. I was surprised that they came so quickly. Rene was very professional and made sure he put the van where I wanted it. People tell me this in my line of work, but I'm saying it here. I hope I don't have to use them again, but if I have any vehicles that breakdown. I will call them again. read more

Renee was great very helpful very nice i work at a shop and any customers asking for a tow truck im sending them straight here great service and great price. read more

Stay away! They were dispatched by my roadside assistance service "Allstate motor club " and they gave them ETA at 3:30 pm which was 45 min from the time I called then till 6:15 pm they never show up and they accepted one call at 4:30 pm , the guy was so mad that I'm calling him and then he never accepted any call again. Do yourself a favor and don't use them .. look at my reviews to know the best company who picked my car at the promised time 50 min!! read more

I needed my car towed to the dealership, and Manassas Towing was the only Tow business that really tried to fight for the business. They offered to beat the price of other competitors and followed up on it to make the best deal. The tow drivers were responsive and linking my car was a pretty seamless process and they sent pictures of my car after it's been set down at the dealership to confirm its location. Also, payment was easy with Cashapp! The towing ended up being the easiest part of the process of losing my keys to my car. read more

Highly recommended!! I had a flat tire on saturday night and called some towing company and tge estimated time was 1hr it was around 9pm so after waiting for almost 2 hr they didt even bother to let me know that its busy night n cant make it but ask me to wAit until morning thats crazy. So i called manassas towing and got to talk to great guy Mr Eddie and he was ready to come help me and within an hour he was there abd help me with my situation which i really appreciate. I called them late yet they are ready to help me out thats the example of good management and great worker who are ready to do their job gracefully. I was parked on the side of richmond highway being a women in this age and time it was scary but when he show up he made sure was everything was under control and helped and very great guy. Thank you Eddie for your help and service!!! Highly recommended and reasonable price too!!!! read more

Horrible service. Called at 1:00 p.m. for a tow and said they would be there within a hour. Three hours and never showed. Called several times and were told they were half hour away, then 15 minutes away. Would not big up my calls at the end. STay away!!!!!!!! read more

Please do not give your money to this business. They have no integrity as a business or backbone to face or care about dealing with consequences to address their dirty deals. They are not trust worthy. They quoted me a price (with exact addresses) of $350 and they raises it to $1,000. No explaining, no reasoning and driver simply said I was given wrong information. Completely disgusted with their service and only used them because at that point we had no option. And that is exactly what they count on, is their business model and make their money. Give your towing business needs to other companies with integrity and who don't rip off their customers as part of how they make money. read more

I had a very bad experience with this company. My boyfriend called for a tow for my truck got a guy who appeared very nice on the phone however, when he went to let my vehicle down he broke my back glass out sent me a text apologizing and said he would fix it and now is in denial. I am really upset about this and will be taking this to civil court. Cherrie read more

THANK YOU SO MUCH TO AV! He answered my call for a tow and was there in less then 20 minutes, when he arrived he asked what was wrong with my car and got me hooked up with an AWESOME repair shop (PS Automotive). AV was honest and very very helpful with getting me and my vehicle in the right hands to get it fixed. I HIGHLY recommend Manassas Towing, no rip offs and I felt at ease immediately. THANK YOU AV, you have a life long customer. read more

Requested a tow, my brake line broke. Pulled over in a shopping center and asked for a tow for 3.7 miles away. Left the key in the car so no rush. $225 to go three miles. If I had known that, I would have pushed the car 3 miles on my own. Several years back I had a flat tow from Williamsburg, VA to Fredericksburg, VA after a breakdown. It cost around $250. Make sure you get a price before, expensive lesson learned. I would have thought $50 at the most, but the person on the phone was nice, so I guess that is worth the extra $175. read more

TERRIBLE! TERRIBLE! This is the worst company I've ever dealt with. They deserve 0 stars. The owner kept giving us the run around when I wanted to pick up my car after they ILLEGALLY towed my car from my residence. The driver who towed my vehicle was nasty and rude. I had to call the police on them when they weren't trying to give my car back. They all were circling around my car looking like they were ready to strip it for parts and were pissed that I picked it up. If I every see anyone else from this company I will be calling the police asap! I am also warning everyone to steer clear of this business. They are awful! I will be reporting them to the BBB! Beware! According to the VA Code the max they are allowed to charge is $135 and they charged me $160 and my car was picked up around 2:00pm on the same day it was towed so they're making an extra $25 ILLEGALLY! read more

Absolutely terrible company !!! Drivers are unskilled, you wait hours for a private property impound, if they show up at all Wouldn't not recommend using them. Hopefully my HOA finds another company for towing services. read more

My customer was excited that he was alert via text that Manassas towing will be there within 7 minutes. Well that 7 minutes turned into an hour. My customer was told that they will be there within 20 mins, that 20 mins turned into 2 hours. We called 571-481-1533 and it kept on ringing. 2nd attempt it went straight to voicemail. I used my personal cell phone and while I was calling, another call coming in 520-213-9031 and as I switched over, he asked if I need towing services? Well, I told him my customer has been waiting for over 2.5 hours and immediately he was very unprofessional and rude and denied that he didn't get any notification about any services. Really? so I excuse myself and asked if he know who I was referring to. NO! he answered. Long story short when we sent over a request, they have to accept and once accepted, we will have a dispatched number. I provided him the dispatch number, our phone wasn't disconnected but he wouldn't say anything after that. RUDE AND UNPROFESSIONAL!!! read more

Absolutely the worst place to call for a tow. I made arrangements for my car to be towed and the next day it was still sitting waiting. I missed my appointment with mechanic to get it fixed. I called and they said someone was on the way. 5 phone calls (the last 2 unanswered, guess they were tired of lying to me) and 4 hours later I called a different company who picked up my car in an hour. Unfortunately because of the delay getting in the shop I will be without a car till Monday morning! read more

This company is so great and easy to work with. Av helped us start our car and gave us great recommendations on what to do with our battery. He also helped to make sure our alternator was ok. He took great care of us. They will continue to have our business in the future. read more

This is the second time that, unfortunately, I had to use them. I was happy with the service the first time but this time even more so. The price was fair, he gave me a quote over the phone letting me know exactly what to expect. There weren't any surprise fees added on like with some companies. I would definitely recommend Manassas Towing and Av. read more

Worst company ever! on on Friday March 24th the driver delivered my husbands car to our new home. he got stuck in the yard so badly he was there for 5 hours. He had to call his boss to get him out. they destroyed our yard in several places, left huge wholes in the gravel drive way my new neighbors use and left under ground cable exposed!! I was told not to worry they would return sat morning by 10 to fix my yard. Naturally they never showed. We called Sunday and were told they would try to get someone out there. 5 calls later and 12 days later they are obviously just blowing us off and dont care. I have photos for anyone who would like to see.SO DISAPPOINTING! I will have to hire someone to come out and fix this mess! S-gdsdly@gmail.com read more

I would give them negative score if I could. This has been by far the worst experience I had EVER trying to get a service that I am paying for. I set an appointment with Brandon, one of their employee, at 10:30 am to meet me for a tow. That appointment was made at 8:00 am. He told me he was going to be 30 min early. So, I hurried to the place to meet him. When I was there, he texted me that there was traffic and he will be few minutes late. I understand that traffic in this area can be awful so I waited. He texted me hour later telling me that traffic is stopped on I95 north bound from Lorton. FYI, we were meeting at D.C. and their location is at Manassas which is close to I66. So I checked google map, there wasn't any traffic anywhere in the area around 11:30 Am. So, I called him and he said he was being rerouted to me via GPS. Again, I gave him benefit of the doubt that he was coming. 12:30 PM another text that he was still being stuck in traffic. I called him and I didn't hear any truck or car driving sound but hearing back ground noise of break room. Branden was still telling me that he was coming. 1:30 pm Manassas towing called me said and asked me if I was still waiting for a tow. After 3 hours of waiting and being told that this guy was stuck in traffic. I said yes and new guy told me that Brandon was not coming and he was just lying to me that he was. What was the purpose of this guy lying to me that he was coming. Does this establishment enjoy this? I told couple of my friend and family about this and they all could not understand the logic of this. If you don't want to be in this business, then get out. If you keep this up, you will be out of this business. Next day, I called the office to ask them about this situation. Apparently they knew about it and hung up on me. They hung up. Again, this is the worst experience I had paying for a service. read more

Unbelievable!!! The charges that they tacked on to the tow. All for items they did not do. Very expensive for just the tow.

Stay away unprofessional and to expensive just to get a tow. Called the number looked like they didn't even want to come out and tow my car. On top of that the price was way to high. Usually when we need a tow we are in need there's no reason to brake out pockets. read more

DO NOT CALL THIS COMPANY!!! On June 12 th I called Manassas towing for a tow from Mike Garcia drive to Euclid ave. Even the tow truck driver mapquested it and said its about 8 miles. I requested a flat bed and they showed up in a tire lift tow truck which tend to cause damage to your car. Tow was supposed to be $80. After they found out I was from out of town and had a nice car and that I was in a bad situation as most people are when they need a tow. Well the driver decided to take advantage of me. Drivers name was Matt. DO NOT TRUST HIM! Once my car was at the destination He tried to charge me $285 but said if I pay cash it would be $180. $285 FOR A 8 MILE TOW!!!! Everyone knows that is way out of line!!!! DO NOT HIRE MATT TO TOW YOUR VEHICLE. He is a white male about 29 yrs old with short blondish brown hair. I just want to keep someone else from going through what I did!!!! Call a different tow company read more

DO NOT USE THEM!!!! They took over 8 hours to come get my son's car. When they arrived, they hooked it up and then presented him with a bill for $970 to tow it 3 miles. They charged an accident fee (it wasn't an accident), for cleanup (there was no cleanup), and on and on.They are crooks!!!! read more

Stay away!!! These guys were dispatched by my roadside assistance plan when I was locked out of my vehicle. Not blaming the technician who came out. He was very nice and polite, but he did not have adequate tools and wedged both front doors so far off the frame that they were permanently bent. I was able to stick my hand in between the door and the frame when the door was closed! I called Manassas Towing to discuss the situation, and was told "we're not responsible for any damages to your vehicle - we do whatever it takes to get in". By that logic, why not just punch your fist through the window? The auto body guy who had to fix my doors for me said he had never seen anything like it, and it was totally unnecessary. I've repeatedly called Manassas Towing to speak with a manager, left message, emailed - no response. read more

Manassas Towing sucks @$$ - thanks for wasting 4 hours of my Fathers Day. Never again!!

They never showed up. If you can't make it, just tell me I can make other arrangements. Ver bad experience

Very helpful, quick and reliable towing. Especially when they had to deal with my motorcycle and towed it for 20 miles

Dont expect your car back for sometime.Their only semi competent, quick to pick up and impound your car but ohhhh when it comes to getting it back, thats another story. My car was towed Saturday night after a minor fender bender, Sunday morning I went to pick it up only to find they weren't open on Sunday. Come Monday morning around 10 I walk in pay the almost extortionate fee to have my vehicle released and retured to my house, they say they will be there in a few hours. Three hours pass nothing I call they say their busy and will be there around 4-7 so i wait seven rolls around and i call, No answer, I wait a bit call, no answer, im pissed now so I blow up their phone after 7 calls of getting hung up on the third ring or straight up ignored I'm finally connected to a reasonable person unfortunately hes just as clueless as I am says someone will call me shortly. Predictably nothing for a half half hour, I call back and am finnaly connecting to a driver and big suprise hes out trying to catch another soul in this stress trap. As things stand now its 10pm my car is not here I've wasted my day spend a ton of money and have no idea where my car is. This company clearly is about getting as many cars in their lot as possible with no focus on returning them, they take advantage of you when you when your vulnerable right after an accident or breakdown. read more