Story is a little long, but worth the read.
If you ever need anyone to tow you, pick this guy. Hands down.
My car broke down in the middle lane of 95... I about lost my mind, because everything that day had just gone wrong and I had no idea where I was and didn't know how I was going to get home. Cops called a guy who walked up to me and just started hooking up without asking. I stopped him and asked his rate. "$85 for hook, $3 a mile" he said, while chewing his gum. I turned the man away and called a friend to help me find someone.
They told me to call this guy, and so I did. Going into the phone call, my stress levels were through the roof and I'm pretty sure I started crying. The guy calmed me down and asked me where I was. I told him and he said that his rate was $65 for any place in Woodbridge. (I was outside by 5 miles)
I was floored. Guy showed up quickly, got me hooked up, and started driving. I'm in the passenger seat, really frustrated and with not a whole lot to say, so he opens up the conversation by telling him one of his funny experiences coming back from Richmond where he blew his alternator in the tow truck. And in a moment where I wanted to just lay down and cry, this man made me laugh. Really lightened my mood.
He had told me early on that all the shops where closed and that I wouldn't have my car fixed that night, so he starts listing all the places I can stay, what places are good, what aren't, where to eat, where not to... We go around the corner, we see pep-boys and he exclaims, "Heaven almighty, the doors are open!"
He is the only tow truck man to ever wait after unhooking my car. He came into the store to make sure they didn't hustle me and (Only after they diagnosed the problem and had my signature) asked me where I wanted to be dropped off.
We drove all over the town, him throwing out places I could stay, asked if I wanted to go through a Wendy's, etc... Finally dropped me off at a Best Western, and I went to go pay him. "$65" he said. My jaw dropped. I insisted on paying more, but he wouldn't let me. Again, he said, "$65".
God bless this man. Professional, from start to finish. But also wants to take care of you, outside of just the business transaction. I had a lot of miracles that day, but that was probably the greatest. I was blessed enough to have this guy recommended to me. And I would recommend him to anyone else out there in a heart-beat. read more