A Great Job by a Remarkable Team…read more Independent Energy Hawaii did a great job for us. This is a remarkable team of people who clearly know what they are doing and take pride in getting the job done right. What impressed me most was not only their technical knowledge, but their willingness to take the time to help us understand our system and how everything works together. We already had an existing NEMA backup system, and they worked to tie it into the new system so that it will continue to serve us when the grid goes down--which unfortunately happens fairly often in our area. The entire crew worked hard, paid attention to the details, and made sure things were done properly. Just as important, they were responsive when I had questions and helped me understand what I have and how to use it. My wife and I truly appreciate the effort they put into our home. It is reassuring to know that when the power goes out, we have a system that was installed by people who knew what they were doing and cared about doing it right. Mahalo to the entire Independent Energy Hawaii team. We greatly appreciate everything you did for us. ---James L.

From the initial appointment to the final installation everything went very smooth & professional…read more Installers did a great job and got it done in one day. Aurite!

Was having problem w/ our solar water heating - was not heating despite lots of sunny weather:…read moresystem was installed by Haleakala Solar which is only outer island now: they ref me to Hi Power Solar. Person there directed me how to fix the problem - phoning me the directions: I was able to find someone who could unscrew the back control area to flip the switch and get the system on again: this off site direction saved me lots of money !

HI POWER Solar is awesome! They are super responsive, easy to talk to, and do excellent work!…read more When we first reached out for information about a solar water heater project, the owner himself returned our call. We explained what we wanted and his sales director Cindy came out the very next day to see how they could help. Once we figured out what we needed, Jamie and crew came out and did a great job. He took pride in his work and made sure everything was done right. From start to finish, everyone with the company knew their solar! They had the experience and professionalism that reassured us we went with the right company. Wholeheartedly recommend!!

Island Pacific Energy installed our system a couple of years ago and it has been performing very…read morewell until the other day when one of my Powerwall Batteries was acting up after we had a power outage. Dan D'Antin (our really great salesman and contact) suggested I call Tesla Support. After a conversation the issue seemed to solve itself. Low and Behold I was shocked when Island Pacific Energy called and said they would replace the Powerwall that was acting up. Thanks to Tesla for making a ticket and getting this done! Today, Jordan and Alan showed up and I was impressed by their professionalism and friendliness. You can tell by how they performed the replacement with speed and accuracy that they are well versed and trained in the installation and service of the Tesla Powerwall and Backup systems. Their friendliness is a huge bonus nowadays!! They took the time they needed to do the job even though it was Valentine's Day. On another note, Dan D'Antin has always been professional and knowledgeable with educating me about all my options in designing a system for my home. He always gets back to you promptly and shows up when he says he will. So, if you want a great experience and a good PV/Battery system call Dan D'antin at IPE!!! If you get Jordan and Alan, even better!! Their prices are inline with everyone else and they are a Kamaaina company! Much Aloha to the whole company!

My experience with Island Pacific Energy has been exceptional and they deserve 5 out of 5 stars for…read moretheir ability to communicate well, provide a quality Tesla battery product and installation, and consistently keep me informed of the multiple steps and actions that were part of this install. Rory has been a solid salesperson looking out for us and making sure we were on schedule. Their office always called to confirm install dates, changes and also double checked via email. Finally, Jordan Bush as the crew chief was very good in doing the initial inspection and letting me know the next steps that would be involved. Their crew was prompt and let me know when they would be at our home to start. Always good to have confidence in the company for such a big investment. Jordan did the final hookup and left us with a great feeling we had installed something valuable. I recommend Island Pacific Energy to all who are looking for a solid local company that stands apart from the others that don't return calls, don't communicate well, don't follow up and make promises that aren't fulfilled.

I'm very satisfied with the whole process ,from the initial meeting with Julian, their sales rep,…read morethrough the necessary prep work, the installation and end results. After researching various solar companies I reached out to Julian as I've worked with him before and trust him. The employees were courteous and efficient throughout the installation. I would recommend this company should you need solar power for your home.

Update: Confirmed; they no longer support the products they sold just 5 years ago. Not a warranty…read morework issue--they lost their certification to do the work, or let it lapse. Junk product from a junk company. Original: SolarTech Hawaii does not support the equipment they install. Do not recommend; as other reviews have mentioned the poor support after sale is unacceptable.

We live in Hawaii Kai (aka The Valley of Darkness), and the power has gone out repeatedly over the…read morelast few years. Since Eco Solar installed our Tesla Powerwall and solar panels, I genuinely don't know when it happens. No flicker, no beeping, no hunting for flashlights, the Powerwall takes over instantly and the house just keeps going. More than once I've found out we were in an outage from a neighbor texting me. The lights never even blinked. We shopped around and got quotes from several companies before committing. Eco Solar came in with the best pricing, and by a pretty good amount. What I appreciated just as much is that the number didn't move, it was a single advertised price, and that same number went directly to the credit union that helped me with financing. Michael French is who we worked with, and he's the reason I'd send anyone here. He walked us through system sizing and the Powerwall without any pressure, answered questions I'm sure he's fielded a thousand times, and was honest about what did and didn't make sense for our roof and our actual usage. He stayed reachable after the install too, which in my experience is exactly where a lot of companies go quiet. The install by the team happened in a single day, and all the permitting and paperwork was taken care of by the office staff, I barely had to do anything myself aside from the finance setup. The install is super clean and my neighbors have come by and asked who we used since it looks so professional. If you're a fellow Hawaii Kai resident and tired of the outages, or just tired of what you're paying HECO every month, ask for Michael. Can't recommend them enough.

As luck would have it, my previous updated review of Ecosolar would not be my last…read more After converting my system from running off of Sunpower/Enphase's microinverters to Tesla's inverter from my new Powerwall Plus, I had some worry about what might happen with a single point of failure. Midway through summer, I found that out when my entire system went down when it failed. I reached out to Chris from Ecosolar right away and let him know that I was having a problem and he started troubleshooting immediately. After some investigation it was determined that the inverter had to be replaced and after waiting for Tesla to ship out the part, it was replaced in a timely manner. I was back up and running again, until December when my system started acting up again, this time seemingly having a problem with one of the batteries. I contacted Chris again and let him know that I was having a problem again, and although communication was rough with the end of the year approaching and federal tax credits expiring, I had a service appointment scheduled for the first week of January. On their site visit, it was determined that my new Powerwall Plus itself had gone bad. They were able to start the RMA process with Tesla and told me it would be replaced, possibly with a new Powerwall 3, because the Powerwall 2 was end-of-life and not in production anymore. That meant they would also have to replace my original Powerwall 2 as well with a new Powerwall 3 expansion pack. They hoped optimistically that I wouldn't have to wait too long for the replacement. Fast forward to April and it did take longer than expected for Tesla to send them the replacements but the good news was that Tesla did indeed replace both of my Powerwall 2 units with a new Powerwall 3 and expansion. This did require much more work on the part of Ecosolar to retrofit than just unplugging the old setup and swapping in the new one, for my particular case, and I appreciate the extra lengths they had to go through versus just having to swap out the old if Tesla had just sent a Powerwall Plus replacement instead. I had been down for a few months but the upside is that I have a brand new set of batteries now in 2026. I would say my solar journey has been rougher than I expected it to be. Parts have failed. Parts have been replaced under warranty. Yes, I've experienced periods of time where my PV system has been offline due to failures, and had to deal with big HECO bills until those failures were resolved. I've had two Powerwalls replaced under warranty in the last 7 years (technically 3 since they swapped my still working Powerwall 2 with a new expansion pack), and an inverter. I had problems with weird glitches with power that kept tripping the Powerwall into thinking that I was experiencing a power outage, that Ecosolar's technician helped to diagnose and find out was actually a problem with HECO's underground service feed into my home (which was another years long adventure with HECO altogether). Sunpower's PV control system got booted offline and needed to be reset remotely. Each time I've had a problem I've contacted Ecosolar and each time they've addressed it to the best of their ability. Yes sometimes it takes time to get things resolved, and it can be hard to be patient. Tesla seems to take awhile to get things sent here but they have always come through thus far too. My additional cost for all of their warranty work and service over all this time has been ZERO. Every single problem I've ever had has been addressed. It's great if you can invest in something like this and never have a problem, but I understand that things happen when you're dealing with new technology, and it sucks but sh*t happens. But when you do invest in something as expensive as solar, it's good to know that I've invested with a company that takes care of it's customers.

The PV Tech sales/contact person provided a clear quote and timeline for the Tesla Powerwall solar…read morebattery installation, as well as appropriate follow-up during project. The quote also included all the required documentation and permits required by HECO and other agencies. Electricians Justin and Shawn were thorough, efficient and neat. The area the battery and accompanying hardware were to be placed was discussed beforehand along with other options. Justin and Shawn deserve the highest praise for their technical knowledge and installation expertise. Justin also helped setup the Tesla App on the day the project was completed. The system and App are working fine. I highly recommend PV Tech.

We bought our fixer-upper home a couple of years ago, and as with any new home, it came with a long…read morelist of projects. We initially planned to hold off on installing a PV system until after replacing our roof because we weren't sure how sturdy our ceramic tiles were. In the meantime, I reached out to Sid and shared my goals and concerns. He and his team did a fantastic job designing a plan tailored to our needs. In all honesty, with a little gentle encouragement from them, this system turned out to be the best investment we've made--especially with all the storms and power outages we've experienced in Hawaii Kai. From the installers to the admin team, everyone at PV Tech has been fantastic and easy to work with. We are so happy with our system and the incredible support we've received!

Had a broken solar water recirculator pump and they came out within hours same day to fix it! Great…read moreservice and great pricing as well! Thanks guys!

I have been helping my parents with their home, and noticed that the solar water panels on the home…read moreseemed to be leaking. We decided to contact several companies for a quote. Sean from Island Solar Service contacted me the same day, actually within an hour of me entering my information on their website. He was able to visit my parent's house the next day and provided me with a quote. We decided to replace the whole system, the panels and the water heater, since it was old. We were able to schedule the installation pretty quickly especially with a lot of homeowners trying to get their systems installed by the end of the year. Prior to the installation, Sean informed my mom of what needed to be done to prep the area for the install. Basically clean the area surrounding the existing water heater and the space needed. He called a week prior to confirm the install and to start the permit process. The team of installers arrived early that morning (7:30 AM) and was done by 1:00PM. They did a terriffic job. Through out the job they informed us as to what they were doing and were very professional. Once completed they went through the system to provide us with information and how everything worked as well as who to call if anything comes up. Overall GREAT service and value. Very painless process. I'd recommend Island Solar Service to family and friends.

Kean is the man!!!! We had been without electricity due to an issue with our solar panels for 7…read morehours on a Friday. The guys who installed our panels, Sunrun, said they would not send a technician out until Monday and told us to find our own electrician. SO BEYOND UNACCEPTABLE, but I digress. I reached out to Kean over Yelp and he was so kind. Although he was in the middle of something and couldn't come out to our place right away, he offered to walk my husband through troubleshooting over the phone. When that didn't work he even called his other friend and did a three way call to get to the bottom of the issue. He did all this without expecting any payment. After finishing up his other job, he called us back and offered to come out at night. Luckily by then the power came back on, so we were able to save him the trip. But wow, that is the definition of going above and beyond! We are still puzzled as to what happened, but we gained an introduction to a really reliable and kind electrician!! We will DEFINITELY be hiring Kean for future projects. Thank you so much for caring!

Showed up quickly. Tested and diagnosed the issue and then fixed the wiring on the outlets. $75…read morediagnostic and $50 for the repair for about a hour of work.

Shout out to Christian Rabang and his crew who just did my AC maintenance today! 5/5 stars!…read moreI called 9 different AC maintenance cleaners and Christian's by far had the best deep cleaning rates. He was fast to respond and communication was on point. They did an AMAZING job on my split AC indoor units and outdoor compressors! I had no idea how much dust and grime built up over a year and Christian and his crew made my AC units like new again! Before and After videos to prove it Im forever grateful and now my home smells fresher and we're ready for the hot summer months ahead. Thank you Christian!

Mini-split a/c units cleaning. Good mini-split a/c cleaning…read more However, parts missing after job done, but not completed for many days until SOME -not all- of the missing parts were brought back. What should/could have been peace of mind turned into a headache with many messages back and forth. This business could have a great future if it was more professionally centered on customer service and not just simple maintenance.