This place is not to be trusted.
Watch how they charge you here because they're scandalous. My husband came here to pick up dinner takeaway for our family. While he waited for our order, he sat at the bar and had a drink. I'm assuming that Elsa was the bartender (the name on the order ticket) that took his drink order as well as our takeaway order.
Everything was packed up well when it was given to him and he paid, left and came home. The food traveled well but he noticed that he was charged gratuity of almost $30 for the takeout order. I guess you pay gratuity no matter where you sit and Elsa took the opportunity to up her tip on hubby's drink by charging gratuity on everything instead of doing what she should have done, and separating the takeout order from the drink order, only charging gratuity (if that's even customary) on the drink order. If he paid for his drink and then ordered the food, would the gratuity charge be applied?? The other weird thing is that our order ticket also shows that there were two guests when there was only one.
To make matters worse, the food is overpriced and not that good. Here's the rundown of what we had:
Carajito Chicken Chofan (2 out of 5) - a VERY basic kid's chicken fried rice for our daughter which was bland and all looked the same color. My kiddo complained there wasn't any meat and was only rice, and I had to point out the little dry pieces of chicken cubes, with not a vegetable in sight. Literally brown chicken and brown (colored) rice. Nothing more. Not even flavor.
El Sobrano Roll (3 out of 5) - my son and I shared this roll. It's supposed to be grilled salmon, shrimp tempura, avocado and wakame paste. It was actually topped with wakame (seaweed) salad which I prefer, and it was OK. The filling is LIGHT. There's more rice than there is filling. For that price, I want to see the shrimp and fish.
El Mocano Roll (1 out of 5) - my son and I shared this as well. It's a deep fried roll with BBQ rib, bacon, sweet plantain, avocado, kimchi sauce (not really) and a scant drizzle of chimichurri. This was tasted like maduros. That's it. You could not taste anything else, not even the bacon. I honestly question whether there was even any in the roll. That "kimchi sauce" tasted like that ketchup mayo crap they serve to dip their rolls in.
Mama Chahan Chofan (3 out of 5) - hubby had this and said it was OK. IMO, it was as bland as the kid's rice but it had a semi poached egg sitting on top so I guess they get an extra point for that.
Seared Salmon (3 out of 5) - my son and I also shared this dish. It was a very small piece of overcooked hibachi-style salmon in a ponzu glaze sauce which actually tasted good. It was probably the best tasting thing that we had. The accompanying veggies were a disappointment, as it only came with one third of an asparagus stalk, a few very tiny pieces of Chinese broccoli and one baby carrot sliced in half. The parsley sushi rice was horrible. It was basically sushi rice with waaaaaay too much vinegar or whatever they put in it, as it tasted very acidic and off putting with an aftertaste, and was topped with half a teaspoon of chopped parsley...definitely not worth the over 20 dollar price tag.
To make matters worse, out food and utensils were also packed with someone's hair in the bag.
It's safe to say that well never eat here again. The employees are crooks and that fact that is was so openly done tells me that this is probably a method that is encouraged, otherwise how could Elsa be so bold as to attempt to scam a patron with impunity? At least let the meal be enjoyable if you're going to rob me. read more