If you can eat the decor, this place is a 5-star restaurant. But that is where the promise of a great dining experience ends. I went with a party of 9 to celebrate my mother-in-law's and my daughter's birthdays on a Saturday night. After we were seated, it took them over 40 minutes to take our drink order, and another half hour to take our appetizer and meal orders.
The drinks are hit or miss. I had One Night in Mykonos, and I thought it was good. While others in my group ordered different drinks that either hit the mark or missed. Then it was the wait to order our app and mains.
The appetizers, for the most part, might be the best part of the night. We ordered Octopus, Meatball, Mediterranean Salad, Shrimp, Ceviche, and Grilled Calamari. The weakest part was the meatball, but that was ordered for my daughters since they are seafood eaters.
We ordered two NY Strips for my wife, my two daughters, and me to share. Ordered 5 sides (mac and cheese, asparagus, medley potatoes, mashed potatoes, vegetables). Asked medium. Other people in my group ordered NY Strip, filet mignon, fish, chicken, and a bunch of sides.
This is where I think the service really made the experience a bad one. After waiting over an hour to order food and then waiting for it, the restaurant finally started serving the mains. Or shall I say MAIN. The NY Strip I was going to share with one of my daughters came out, with no sides, and no one else at the table had any of their food. When the second round of dishes came, one of our sides made it. I asked the server if they could please bring us some dishes since we are sharing. He said, "Oh, you have to ask your waiter for that," and totally dismissed my request. They took 5 passes to bring all the mains to everyone and the sides. The waitress came after 10 minutes to ask if everything was ok. That is why I told her about a few extra plates to make things easier to share, as I had asked her back when I first ordered everything. I asked the server, and he told me I had to wait for her. Which, by his facial expression, seemed more of a confirmation that this is the first time this has happened. Now we are 15 minutes in, and I am not enjoying my meal because I like to plate everything when we share.
The food.... the steaks were all ordered medium. They were more medium-well, going to well, with no flavor. Mac and Cheese was great, and the rest of the sides were just ok. Everyone in my group reached the same conclusion: the meat was overcooked and had very little, if any, flavor.
Desert was pretty good: Dubai chocolate cake and mango sherbet.
But the service just isn't up to par for the experience and cost they are charging.
Then we asked about the plate throwing, and they said it starts between 11-1130. They moved us to the outside patio lounge area. We were like, " Cool, we have a few drinks and wait for the plate throwing. We ordered drinks. And then 11:30 came and passed. And guess what?! We never got our drinks after sitting there around 10:40. We ended up leaving, at which point the waitress came to ask how the drinks were. Which my sister in law said "thank you for the drinks that never came". The waitress instead of owning the drop ball said "oh sorry but I usually dont take care of the lounge area". So that begs the question: why even come to us and take the order? Ridiculous.
I swear if the 20% wasnt added already, it would have been much lower. The whole experience was sour for two birthdays, and no one was satisfied. Before this review, I was going to give it 2 stars (2.5), but now, after writing this review, it's a 1 star. I will never visit this restaurant again.
I think the whole point of the restaurant's decor is to make it look like an awesome place to eat. So people can post on social media and hype it like it's a must-go. It's a must don't! read more