On 9/26/23 I went to their shop in Holden around 3:55pm, seeing on Yelp they closed at 4:30. The…read moreguy was on the phone, seemingly BSing with someone. I waited patiently for over 10 minutes without even a word from him. He had just finished saying biz was not good. I walked out saying "Business won't get better this way", As I walked out, he mumbled something about "being closed". They claim to be graduates of WPI. They may be computer experts; however, they did not learn how to run a business, common courtesy, or manners. Why did I go there? To get help with my home network, meaning PAID service call Don't be impressed with their credentials only!

Thanks for the quick fix on my son's gaming computer. We're completely computer illiterate and were…read moreat your mercy. Not only were you quick but so transparent with cost. Thank you for your kindness and professionalism!

Update#3 Our PM…read morecalled Milton's, to, yet again send Justin out. This time to fix my dryer. Not only was Justin ON TIME but VERY pleasant to deal with. He fixed a squeaky dryer that wasn't heating up as well as it could have been. I couldn't be happier! Tx Justin! -M in Marlboro

**service review**…read more Wow! Customer service is top notch! I was immediately called back and always kept up to date with the status of my service call via phone, text, and email. They provided a 2 hour window and arrived on time. They were prepared with the parts which we discussed beforehand for our very old dishwasher and were in and out quickly. Justin was friendly, professional, and efficient. Will totally be using them in the future! Service diagnostic $109 Labor $30

I recently purchased a back brace I paid $50. I could have…read moregotten it on line for $ 25. However I would have kept it except for the fact that it didn't fit properly. I tried it on over my jeans & a shirt. When I got home & tried it under my clothes it felt uncomfortable, poor fit. When I called to return it the owner refused . He didn't offer an even exchange for another size. He never measured for a proper fit. He guessed at my size. I'm on a tight budget & now I'm out $50. I'll take Jeff Bezos & Amazon to this place. At least I could have returned it.

Been here twice, both visits were very helpful and professional. The owner was patient in working…read morewith my insurance company as well. It is nice to deal with someone who is both compassionate and knowledgeable, would definitely recommend.

I thought Michael was very kind and knew more about appliances than anybody else I have dealt with…read more I bought a washer and dryer had a little issue and he was there within two hours how can you beat that. Next time I need a new or used appliance I will be back. Thanks Michael !!

A wonderful experience working with Michael! He was prompt, honest, and so very helpful. He even…read morefixed another problem we had had with the electric socket, that was protruding. He was able to fix that and charged us nothing. Michael is honest and kind and the prices of his new products are amazing! He took away our old stove and did all the installation of the new, making sure it was fully functional. We are referring him widely.

I had taken my computer to Geek Squad in Fenway and was told my motherboard was shot---it would…read morecost more to fix than to buy a new computer. I happened to pass Marathon on my way to the Natick mall and figured what the hell, the computer's still in the car, might as well give it a try. Long story short, they charged me $180 bucks and now my computer is as good as new. I'm actually kind of angry at myself for going to Geek Squad in the first place; I consider myself a fairly savvy consumer, and Geek Squad's conflict of interest is glaringly obvious. If you're told your computer is beyond repair while standing in a Best Buy, chances are you're going to buy your new computer at that Best Buy---instead of being satisfied with your piddling $180 for repairs they'd rather scam you into dropping 1K on a new computer instead. Anyhoo, I'm never going to darken the door of a Geek Squad again and I suggest you follow suit; big conglomerates aren't going to treat consumers with respect until we demand it.

The only place to have your computer or laptop repaired in Metro West. Knowlagable, friendly staff,…read moregreat pricing. I have had my computers serviced there for years and would go no where else. "Thumbs Up" Benny G.

These folks are the best. Knowledgeable, courteous and…read moreresponsive.... The lift installation at my mothers home provided her with many quality years at home until she passed at 96. It was not an easy installation in the old Victorian, but Source equipment got it all right...from initial consultation to final installation and subsequent maintenance. The value of those years......priceless. So glad we went with the Source Equipment solution Billy Dylen

Bill Fellows was a pleasure to work with. He provided detailed answers to any questions we had…read more When he arrived at the job site he was perfectly professional, on time, and gave the right amount of instruction to both my mother in law (the user of the lift system) and myself. We had only one instance where an error code occurred and we couldn't figure it out. One call to Bill and just over the phone he was able to provide simple instructions for the fix. (system had detected an obstruction, which was cause for the stoppage.) I would recommend him again to anyone needing these services. Thx..

Local music institution. If you're there for service, be careful with who works on your stuff…read more Brian lied to my face about doing service work that he didn't do. Christian fixed my mandolin a did it for as little money as possible. It sounds fantastic now.

I bought a rare and wonderful used guitar here at a fair price. The owner needs to exercise more…read morepride on what he sells though, my guess is that this isn't his day job. Lots of love for the small independent guitar dealer tho.

Let me first start this review off by saying I bought a treadmill during the pandemic, factoring…read morethat in this is still the worst experience I've had purchasing a piece of equipment. I paid Joel $1000 for a life fitness treadmill. He delivered and set it up for an extra charge which was nice. Supposedly a 1 year warranty is included. It is not. Joel came out once to repair the treadmill because when he set it up the belt was way too loose the belt immediately stopped if you stepped on it. 2 weeks later the treadmill randomly shuts off, it skips constantly and is insanely loud and unusable. I've contacted Joel several times but he has not responded. I now need to pay someone to haul this piece of junk from my house. So incredibly disappointed.

Been trying to get a response from them for months. They came out and did routine maintenance and…read morea few months later the treadmill started having issues. No response from them on getting it fixed.