I highly recommend this clinic. The staff and the Dr. Frausto were excellent…read more I had virtually no wait and was out in a very reasonable amount of time. I went in with a deep cut on my foot. The nurse and doctor were very thorough in my treatment. The clinic is very neat and clean and everyone wore a mask. It's comforting to know that this excellent clinic is so close to my house and operates 24/7.

I wouldn't recommend this so called Emergency Care facility. Their staff is awfully rude! They have…read morezero bedside manners and waste people time with their lack of equipment. DO NOT GO HERE!!!!

I had been dealing with back pain for over a year and a half. I met with Dr. Albert in hopes that…read morehe could help me with a diagnosis. An MRI indicated that I had a synovial cyst that needed to be removed ASAP. While I was very fearful of the surgery. As soon as I met the team at South Texas, spine and surgical Hospital, I immediately knew I was in the best hands. Dr. Albert and his team were absolutely amazing, professional, and truly concerned about my pre-and postop surgical needs. This hospital is owned by doctors and it is evident that they put their patients first. Everyone in the hospital even housekeeping were checking on me asking me if I needed anything and just holding my hand for comfort. The physical therapy team never left my side and was always watching me to make sure that I was getting in and out of bed with care. My postop care has been incredible. I have an occupational therapist, physical therapist, and a home healthcare nurse that come and visit me three times a week. I even received a beautiful get well card from the pre-op staff. I recommend this hospital and group of doctors to anyone needing neurology care. I am so very grateful and thankful to Dr. Albert and his team.

Super sweet staff! Was a little difficult to set a pre admission testing appointment but was taken…read morecare of nonetheless. Got a cute little card following the operation I had. 10/10

Dr. Finnie rescued me at ST Matthew's during a Knights of Columbus event about 2012/13. I have a…read moreserious condition called ME/CFS. Post exertional mailaise is one of the significant aspects of it. This is very common currently with Long Covid vistims. What Dr Finnie encountered was post exertinal malaise. A deep sleepiness. When I came to he was sitting next to me. I did not know him. He very gently and kindly connected with me as a Knight. Slightly later he suggested that i visit his office and that he is a physician. I did. And I miss him as I now live in Northern California all due to the necessity of requiring a microdisectmy of C3 performed by Grant Shifflett MD Newport Beack neurosurgeon. Subsequently all of my symtoms have worsened. No i say something about his practice. A finer staff cannot be found, maybe equal but among the best of the best. Dr. Finnie is the most profoundly brilliant Primary Physicians i have ever had the priveledge of having him as my PC. He knew all the limits of PC and he most importantly knows the best qualified Specialists available. And most important he actually cares about his patients and their well being. That's rare these days. Also candor is rare and that's extremely important. Patients need truth and communicated in a very apporiate manner and timing. Not all patients are the same. I could say more, however, I can be long winded and have learned to try to be less so. If you are seeking what i have spoked about. Dt Finnie is your sure fire best choice and his staff are very caring and thoughtful. And lastly Dr. Finnies managers are the best of the best as they keep the ship sailing straight and narrow. Amen

I only go to Shavano Family Clinic once a year for my Medicare checkup. . Every now and then I like…read moreto revisit my patient portal to review my test results. No matter how many times I reset my password it NEVER WORKS. I GIVE UP. The patient portal is soooo FRUSTRATING. There needs to be an easier way.

Love this place. Best care ever. Like a family. I would not stay anywhere else! They walked…read morewith me to ensure I got my steps in. The very best people from check-in desk to floor staff to surgical suite staff to cafeteria staff. Emergency gall bladder surgery went very smooth! Thanks all!

1 Star This was one…read moreof the most upsetting hospital experiences we have ever had. My significant other was transferred here for gallbladder surgery, and from the moment we arrived, the stay was filled with safety concerns, poor communication, and lack of compassion. We found another patient's urine sample left in his care area, used medical supplies near the bed, and immediately questioned whether the room had even been cleaned. The worst part came after surgery when he was left alone in severe 10/10 pain for about 40 minutes despite calling for help multiple times. No nurse came until I physically went looking for her and demanded help. (Jamila) 3rd Floor Discharge was just as bad. The nurse openly admitted she had not even read his discharge orders, gave no verbal instructions about medications or home care, and rushed him out only hours after surgery. He ended up having to walk downstairs because they used the wheelchair for our belongings. (Mary) 3rd Floor A few staff members were kind and compassionate, and I truly appreciate them, but overall this experience felt unsafe, neglectful, and deeply disappointing. No patient should need a family member present just to make sure basic care happens.

I had one of the scariest medical moments of my life after two wasp stings triggered a severe…read moreallergic reaction. I was covered in hives, itching everywhere, and struggling to breathe. Fossil Creek Complete Care took me in immediately and treated me with a level of compassion and professionalism I'll never forget. Valerie made me feel safe the moment I walked in. Joel and Pauline were incredibly kind and attentive. And Dr. Lippstone not only treated me quickly and effectively -- he called me two days later just to make sure I was okay. Then a handwritten card arrived in the mail with notes and signatures from the whole team. In a moment when I was frightened and vulnerable, they showed me genuine care. I can't thank them enough.

Had an exceptional experience here ( injury withstanding) !!…read more The night before my visit I tripped over a shoe and heard a crack! Hoped it was nothing - but knew it probably was - so after a restless night headed here at 6am!! From the moment we entered and the person at the front desk explained all the paperwork, charges and process - to the care I received - and in less than one hour I had received x-rays, an unfortunate but expected diagnoses of a broken foot and left with crutches, a boot and a care plan ! It was fast, excellent care and turned an unfortunate injury into an easy experience ! Would not hesitate to come here again should we need urgent care!

My husband and I have been a part of Cibolo Family Medicine since 2020. We not only have come to…read morelove the concierge model of medical care but Dr Stuart and staff have become very dear to us. They are always kind, compassionate and professional. We have chosen to continue with them even as we enter Medicare stage of life. Their service has been a blessing and an absolute breath of fresh air from the norm. Thank you Cibolo Family Medicine

I am new to the area and was having difficulty in getting into a primary care MD to fill my thyroid…read moreprescriptions. I found Cibolo Family Medicine and thought that a concierge service would be out of my price range. I was pleasantly surprised to find that the monthly charge for their practice was comparable to one massage! I was a bit skeptical of this model of medicine but went for my initial visit, which is an intro visit, at no charge, and wow I was INCREDIBLY impressed by Dr Karos Muñoz!! She gave me her full attention, and was not rushed in any way. She said that her number is provided and should I get sick on a weekend or evening all I had to do was call her. I signed up and went back for my physical the following week. They draw your labs, in-office, and have contracted rates on many services such as radiology and labs. I recently had a situation where I was sick, after-hours, and required an ED visit. Dr Muñoz was available to answer my questions and guide my care which was so very comforting to me. While I do have insurance, and an in-network primary care MD, I will absolutely keep seeing Dr Muñoz, as I trust her, I love the individualized care she provides, and the ability to reach out after-hours or on weekend if there is an emergency is priceless to me. The office is clean and the ancillary staff is very professional and responsive. Once I accidentally called the office and hung up, but office staff called back saying they had a missed call from me and wanted to ensure I was OK! This type of customer service is truly amazing and not found often in my experience. I highly recommend Cibolo Family Medicine and specifically Dr Karos Munñoz for your medical needs.

Great staff and amazing care!…read more I fell down the stairs...not smart. I arrived at the clinic and appreciated from the start how nice and helpful everyone was. I felt listened to and cared for right away. I was in plenty of pain and not in a good mood. I liked how kind and patient everyone was. They were thorough in checking everything out. When I left I felt so much better. I would definitely go back during my next emergency medical situation. Hopefully, that won't be too soon.

Do not take Medicare...good clinic other than that. They cannot set bones or do any real…read morediagnostics, but can give you a good plan for next steps. I would not go here if I was facing an emergency. If you have an infection and need a script, they're probably ok. If you're having a heart attack or a broken bone, skip this and go to a real er.

Hello Dr. Hain Trevino,…read more From the bottom of my heart, you are the BEST PHYSICIAN this "old girl" could have. You know your patients and can sense the urgency in our needs. I'm am so grateful to have you as my, my wife's, my mother and prior my son's physician. You have guided me in the care of my mother even though she was hospitialized during vacation in another state. You continue to support me and my through our loss of my mother. Your customer service/patient care is "ABOVE ALL OTHERS." I can be alittle selfish and want to keep you for myself but the quality of care you give makes me have to refer you specifically to family and friends. Thank you again, for being not only my physician but my Blessing! #DrAprilHainTrevino Virginia

This used to be a fantastic clinic with amazing customer service, apparently they have grown so…read moremuch all calls are are now routed to a call center where the agents for the most part are very rude. Don't go there unless you have no other alternative.