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    Mark A Rodriguez, MD

    3.3 (19 reviews)
    Closed Closed
    Updated 1 month ago

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    I called to make an appointment & someone clicked over said please hold really quick. Still on hold

    I hoping to return and see Heather, but they quickly reminded me why I stopped coming here. I am not interested in this practice. I have seen Heather before and she was amazing but office staff needs to do better. I was on hold for way too long & still no one took my call.

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    1 year ago

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    5 months ago

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    9 months ago

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    1 year ago

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    11 months ago

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    2 years ago

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    10 months ago

    Horrific staff, customer service is a joke to this team. Beware of this office as they will scam you with fees for errors they make.

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Amazing staff and medical team!!! Quality care and concerned staff that help. Easy appt process refills and lab needs

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - Mark A Rodriguez, MD

    Review Highlights - Mark A Rodriguez, MD

    Dr Rod is a great physician, but PNC Heather is leaps and bounds above others physicians I've had in the past.

    Mentioned in 7 reviews

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    Ochoa David MD

    Ochoa David MD

    2.8(5 reviews)
    0.8 mi

    Dr. Ochoa is a very patient and I feel he has excellent bedside manner. He listens intently and…read moretakes the time to educate the patient. Yes he has a loud voice which I find is just part of his outgoing personality. He always seems happy to see me. I get results faster than any doctor I have ever had. I love the staff they are nice and understanding. They take the time to research and explain and answer any and all questions. The office is old school which is comforting. It is not dry and sterile. It is welcoming. Dr. Ochoa always takes the time to see me personally. Not all doctors do this anymore. I feel I made a great choice and am extremely happy with him.

    Dr. Ochoa is everything I don't want as a primary care physician. First of all, he invades your…read morepersonal space during visits as he sits practically on top of you. He speaks very loudly. My wife said she could hear him talking while she was in the waiting room. Most importantly, he is very dismissive and inpatient to your concerns, and opinions. He will override you immediately when you are trying to explain things and he is quick to lecture you as if you don't know yourself better than he does. I've called and left messages of major concerns with their answering service and office personnel and never received a call back. Bottom line, I always feel worse after I leave his office than before I went in. If you have a good sense of self, see someone else.

    Toepperwein Family Practice & Wellness Center

    Toepperwein Family Practice & Wellness Center

    1.6(36 reviews)
    1.0 mi

    I went into Toepperwein Family Practice yesterday to confirm they take my insurance and make an…read moreappointment for my daughter. My Daughter has a persistent cough and I think its time to move up from a pediatrician. I explained why I was there and they said they couldn't see my daughter if she was sick. They said that she needed to establish herself as a patient when she was well. WTH!!!!!!! A doctors office that cannot see sick patients? So bizarre I just walked out wondering what they just said. I wouldn't recommend this place if your not well. But, hey, they won't take you anyways.

    What's gone on there I have no idea, but I can't hang with it anymore. I was probably on of Dr…read more Taj's first patients. I don't know if it's the staff, and it has been. He's had horrible staff during times and good in fact awesome at others. I don't know if the medical care system has changed. I don't know. But months out from appointments means one of two things or both. Either you have too many patients or not enough staff. No matter. And this is kind of common here in San Antonio I've found. Tried to find a doctor taking new patients. 5 months out. THAT is not health care. I can't 'plan' every event with my health 5 months in advance. People get sick and need to see a doctor fairly soon. 'Go to the ER' is the answer. Then the ER gets clogged up to people that really need it. So I just become part of the problem. But for me, for as long as I've been a patient, I don't' care how many patients you have...it's about loyalty and trust me, I've stuck through some bad times there as he's gone through some horrible staff. And I see it. I didn't say anything but I saw the damage being done. I just can't do it. I don't feel like I can accept that for MYSELF. Love the man. He saved my life long ago. We've been through a lot together. I consider him a friend, but I just cannot be treated like that. 5 star for Taj, 2 for the management side of it.

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    Toepperwein Family Practice & Wellness Center
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    Mark A Rodriguez, MD - familydr - Updated May 2026

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