I was told to be at my appt 15 to 20 min early. I was very early. Proceeded to watch the the…read moreperson sit in their car until 4 minutes to 8 before unlocking doors and letting folks in. I've never had a bad experience with Hillside, but this was a little frustrating.

While the doctors, nurses, and in-office staff are wonderful, the AI phone system and computerized…read morecheck-in process are very frustrating. The automated answering service often directs me to call 911 instead of allowing me to speak to someone, which can be extremely inconvenient. The QR code and computer check-in system also make the process feel impersonal and a bit like patients are just numbers moving through the system. I really miss the days when you could call the office and speak with a real person or check in with someone at the front desk. It made the experience feel much more welcoming. That being said, the staff, nurses, and doctors are excellent--kind, caring, and very professional. They are the main reason I continue coming back to this office. If the communication and check-in process were improved to feel more personal, the overall experience would be much better.

Ms. Patricia Diaz DeLeon is an amazing provider. She is kind, courteous, an excellent listener,…read moreknowledgeable, caring, and completely engaging. You will get her undivided attention during your appointment. She manages and handles medications and referrals promptly, and will follow up with you ASAP if you need to speak with her. I fully respect and trust with all my Healthcare needs.

I chose this primary care because of one PA, her name is Fatima. She's very attentive and does her…read morejob better than a doctor himself.

Dr. Cannon is a fantastic doctor. He really cares about his patience and takes his time with you…read more He calls you right away with test results, etc. I can't imagine going to anyone else. I have gone to him for the last 10 years.

Called to set up a new patient appt as my insurance company said the are accepting new patients…read more I talked to a lady there and she was seemed to be bothered by me calling and said no there not accepting new patients and haven't since 2017. Kinda hard to believe a Dr hasn't accepted new patients for 6yrs.

*They have a new location.*…read more Dr. Rodriguez and his team have been my husband's provider for the last 13 years and mine for 3 years. I ended up switching to his office, because my previous primary care provider refused to even consider giving me a prescription to address anxiety issues, even though I had a recommendation from another healthcare provider. Dr. Rodriguez listened attentively and addressed all of my concerns. He really takes his time with each patient. Dr. Rodriguez is now part of the MdVIP program, so we switched to PA Heather and PA Jerry. Heather has been great. She is really good at presenting all of the options available for treatments and even puts stickers on my lab results. Overall, I recommend this office to my friends all the time.

Apparently medical is not their first priority, money is. They are closed from December 24th -2nd…read more.... That's 6 days with out being able to contact a Dr. I am out of one of my prescribed medications because they love to not put refills on things so you have to come in and spend your copay. So now I am with out medication for 4+ days. This is one of my daily meds that I have to take every day or I am in serious pain and discomfort. There is no reason they should be closed if it is not a holiday. They will be getting anf earful come the 2nd

Dr. Ochoa is a very patient and I feel he has excellent bedside manner. He listens intently and…read moretakes the time to educate the patient. Yes he has a loud voice which I find is just part of his outgoing personality. He always seems happy to see me. I get results faster than any doctor I have ever had. I love the staff they are nice and understanding. They take the time to research and explain and answer any and all questions. The office is old school which is comforting. It is not dry and sterile. It is welcoming. Dr. Ochoa always takes the time to see me personally. Not all doctors do this anymore. I feel I made a great choice and am extremely happy with him.

Dr. Ochoa is everything I don't want as a primary care physician. First of all, he invades your…read morepersonal space during visits as he sits practically on top of you. He speaks very loudly. My wife said she could hear him talking while she was in the waiting room. Most importantly, he is very dismissive and inpatient to your concerns, and opinions. He will override you immediately when you are trying to explain things and he is quick to lecture you as if you don't know yourself better than he does. I've called and left messages of major concerns with their answering service and office personnel and never received a call back. Bottom line, I always feel worse after I leave his office than before I went in. If you have a good sense of self, see someone else.

I've been seeing Dr. Paley for a couple of years now and I've never once had an issue. His staff is…read moreextremely kind and caring. He truly cares about his patients. he honestly listens to his patients. Every time I've had bloodwork drawn, his staff has never left a bruise, nor had I had any pain. I highly recommend him to anyone and everyone. And when you have an appointment, you're not just sitting there waiting for hours. This place is honestly God sent.

I was recommended to this place. Called and spoke to Bruce, very nice person to speak to about my…read moresituation then he was so great. He recommended me to call the next day about getting an appointment with Amy. She was great so sweet and helpful. I am so thankful for them. The service is incredible. My doctor was Dr.Peter. He made me completely comfortable, also had great bed side manners. I would definitely recommend my friends and family anytime they're in need. He also prayed for me at the end.

I went into Toepperwein Family Practice yesterday to confirm they take my insurance and make an…read moreappointment for my daughter. My Daughter has a persistent cough and I think its time to move up from a pediatrician. I explained why I was there and they said they couldn't see my daughter if she was sick. They said that she needed to establish herself as a patient when she was well. WTH!!!!!!! A doctors office that cannot see sick patients? So bizarre I just walked out wondering what they just said. I wouldn't recommend this place if your not well. But, hey, they won't take you anyways.

What's gone on there I have no idea, but I can't hang with it anymore. I was probably on of Dr…read more Taj's first patients. I don't know if it's the staff, and it has been. He's had horrible staff during times and good in fact awesome at others. I don't know if the medical care system has changed. I don't know. But months out from appointments means one of two things or both. Either you have too many patients or not enough staff. No matter. And this is kind of common here in San Antonio I've found. Tried to find a doctor taking new patients. 5 months out. THAT is not health care. I can't 'plan' every event with my health 5 months in advance. People get sick and need to see a doctor fairly soon. 'Go to the ER' is the answer. Then the ER gets clogged up to people that really need it. So I just become part of the problem. But for me, for as long as I've been a patient, I don't' care how many patients you have...it's about loyalty and trust me, I've stuck through some bad times there as he's gone through some horrible staff. And I see it. I didn't say anything but I saw the damage being done. I just can't do it. I don't feel like I can accept that for MYSELF. Love the man. He saved my life long ago. We've been through a lot together. I consider him a friend, but I just cannot be treated like that. 5 star for Taj, 2 for the management side of it.

I really like Dr. Tajkhanji! But the office is so difficult to contact! I usually end up faxing…read morethe office because it is the only way to get through! My prescriptions, many times, run out because the pharmacy cannot get through to order refills! Frustrating! Frustrating! Frustrating!

I do not recommend this doctor for any services. I was diagnosed with Stage IV cancer and was…read morehaving other complications that my oncologist did not routinely treat for but helped me the best she could. She strongly advised me to seek out a primary care doctor to increase my chances of survival. Since I am not from this area, I searched in network doctors from my insurance and would up with him. This doctor's standard of care was substandard to be modest. Without divulging too much PHI, I was trying to get help from him to deal with the emotional and psychological issues associated with cancer. I asked for a referral to a psychiatrist (couldn't do that). My mental health had gotten so bad. I asked him to send depression medicine to the pharmacist and he denied the refill because I didn't come back to his office. Instead of anyone from that office calling to ask what problems I was experiencing and seeing how I could be better helped by the doctor, I didn't get a call from them at all and they want. This doctor is all about the insurance grab and should have his license revoked. Seriously.

Assend wellness has been my clinic for over a year. I relocated from the north central office to…read morethe live oak. The staff was very friendly and accommodating whenever I've called for an appointment

The office is close to my home, so don't have to drive across town. The office is small, but clean,…read morewith a friendly staff. Every time we've come here, we have been seen fairly quickly, and visits are always as much time as we need. Dr Kempf is willing to go above and beyond to find something out if it's out of the ordinary, and has been very friendly and helpful. EDIT 29 Nov 2016: Apparently, this is no longer Satmed Medical Clinic. It is Ascend Family and Wellness Care. Our records were switched to the new place, and we never knew until I called there. Thankfully, the staff was great, very informative and patient. Also, Dr Melissa Kempf no longer works here. I will update more if we stay with the clinic.