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    Complete Emergency Care

    3.9 (69 reviews)
    Open Open 24 hours

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    1 year ago

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    Jamey S.

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Staff was amazing! Dr. Hamlett and nurse Kay were absolutely fantastic! Highly recommend!

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    Kelly P.

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    4 years ago

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    Kelly P.

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    6 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    Kelly P.

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    11 years ago

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    15 years ago

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    13 years ago

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    14 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    11 years ago

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    Kelly P.

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    9 years ago

    The staff who were on duty on 17 September about 8pm were awesome. Great bedside manners and attentive in our emergency situation.

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    9 years ago

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    15 years ago

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    10 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    Ask the Community - Complete Emergency Care

    Review Highlights - Complete Emergency Care

    Vu was very knowledgeable and patient with my mother in law who was checking in via FaceTime.

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    The Emergency Center

    The Emergency Center

    3.3(43 reviews)
    0.9 mi

    Went in on 4/23 at 12:20 am and everyone was so nice and attentive. I had no wait at all and was…read moreseen right away! Thank you to the entire staff. (Johnny, Anthony, Alfredo and Dr. Patrick)

    This review is for Dr. Zachariah Patrick…read more I brought my daughter to this stand-alone ER for respiratory distress, and our experience with Dr. Patrick was very concerning. She was showing clear signs of increased work of breathing, including belly breathing, visible retractions, and complaints of chest and back pain with breathing. Her heart rate was 151, her respiratory rate was elevated, and her oxygen saturation was around 93%. As her parent, my biggest concern was how quickly her condition could worsen, and the possibility of her progressing into respiratory arrest. A paramedic had previously noted wheezing, yet Dr. Patrick stated her lung sounds were clear and did not appear concerned by how hard she was visibly working to breathe. I suggested that albuterol might help open her airway, but he told me it is only used for people with asthma, and no breathing treatment was offered. During the visit, he asked if she was up to date on her vaccines, and I answered no. After that, his tone noticeably changed, and the interaction no longer felt objective or supportive. When I explained that I would prefer for her to be seen by my clinical professor, who specializes in pediatrics as a nurse practitioner, he responded by saying there was "no such thing" as a nurse practitioner specializing in anything." At that point, I made the decision to leave. As I was walking out with my daughter, he made a comment in the hallway, in front of staff, saying "maybe you should vaccinate your kids." That was unprofessional, inappropriate, and completely unnecessary. As a nursing student, I have been taught that medical professionals should leave personal biases outside of the patient's room and remain aware of their own biases when providing care. In this situation, that standard was not met. Instead, it felt like my child's care was influenced by judgment, and the comment about vaccines was thrown in my face rather than handled professionally. I spend a significant amount of time in clinical settings shadowing nurses and have seen a range of bedside manners. Unfortunately, this was the worst bedside manner I have personally experienced. Parents bring their children to the ER expecting professionalism, compassion, and objective care. I left feeling that my daughter's respiratory distress was minimized and that the overall interaction lacked the level of care any patient deserves. I would not recommend this provider based on my experience with him. That said, this review does not reflect the practice as a whole. The nurse, paramedics, and Debbie who helped me were all amazing, and I truly appreciated the kindness and professionalism they showed during a very stressful situation.

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    The Emergency Center - Some of our Marketing Mavens!

    Some of our Marketing Mavens!

    The Emergency Center
    The Emergency Center

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    Baptist Neighborhood Hospital - Westover Hills

    Baptist Neighborhood Hospital - Westover Hills

    2.4(62 reviews)
    2.1 mi

    It was a two hour wait but, very good visit to the emergency room. Good bed side, helpful and fast…read moreonce you're in a room. Quality of care was excellent!

    This is about the neighborhood er on time center. My daughter in law's water broke at 35 weeks and…read moreshe dialed very quickly. She was terrified and in so much pain. They are a very young couple in their early 20's and my son just rushed her to the first RR he knew that had been good to me in the past. It was the most traumatic experience they have ever had and no new mother at 35 weeks pregnant ahould ever have to encounter. Some of the people were nice, but, unfortunately, I had to go to this ER today for a cery painful chronic condition and the nurses and doctor were so rude to my son saying very sarcastic and nasty things about them and about them coming to their er in labor and then they said things to me about it that were very unprofessional also. Then the doctor that made the comment that she was so glad she wasn't on shift when my son saying very and daughter In law came in with their stress looked at me and made me feel like a "seeker of pain meds" because I was "back with my usual pain." Yes, in the past this hospital was very good to me and my family but, after today and all that was said to me and my son about my family and my new baby, I will NEVER EVER EVER go back there and I suggest no one else does if you don't want to be judged or have rude comments made to you or your family if you ever have to go back. I am also a licensed and college graduate and educated medical professional as well and this behavior that o experienced today and how hurt they made my son was disgusting. my son even asked to speak to someone when he was leaving and one of the employees told him that he should make a complaint about it somewhere else because "they're like a family there and nothing will be said or done and they will just blow him off." Again another disgusting statement from an employee. Avoid this ER at all fost if you have to go more than once for severe pain from a legitimate medical condition because they will label you a seeker or frequent flyer and treat you poorly and judge you and talk about you behind your back at the nurses station (which I heard and you will hear all of the negative and judgemental things they say about you) and to your face because they don't care. And forget HIPPA because they say your name out loud and discuss your conditions where anyone listening can hear and they literally don't care. Unprofessional, unethical and illegal practices but at least they have each other and are family to each other to cover up any complaints.

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    Baptist Neighborhood Hospital - Westover Hills
    Baptist Neighborhood Hospital - Westover Hills
    Baptist Neighborhood Hospital - Westover Hills

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    Christus Health - Easton

    Christus Health

    2.0(226 reviews)
    1.7 mi

    Used their OB clinic while pregnant, gave birth there and also use it for the ER when my son is…read moresick. The OB clinic is okay, but there are several providers and you don't always see the same doctor/ midwife. There were times some employees were a little condescending, but overall I had a good experience during pregnancy. They scheduled an induction and gave me a different date than they gave the hospital so I got a call that I "no showed" until I told them my midwife told me Tuesday, not Monday. The doctor that told me he would be delivering for me wasn't even there and a midwife I had never met ended up delivering. My son was in the NICU - the staff were kind and helpful. My nurses on the post-partum floor were incredible and very attentive. The OB clinic had some issues with my post-partum care and I had to call several times to get what I needed. First they lost the paperwork so I completed it again then they forgot to send the paperwork. What should have taken a week or two took over two months. The ER is quick and has saved my son's life more than once. Our last visit was on Sunday when he began having seizures and staff was quick to get him into the trauma bay and stabilized. I did have to finally yell out "who do I need to talk to about (medicine)?" because I was telling them what he needed per another doctor, but nobody seemed to be listening. I get they were in crisis mode trying to save his life, but the meds I was referring to were life saving in addition to the other meds they were giving. Finally someone took charge and told me to tell her the started directing others on what to do. Things were smooth after that. Overall we love this Christus location and wouldn't go anywhere else for emergent care.

    Came to visit a family member. They have a very nice hospital and the nurses are great…read more The hospital beds are nice and big.

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    Christus Health
    Christus Health
    Christus Health

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    Westover Hills Baptist Hospital - Get it done

    Westover Hills Baptist Hospital

    2.1(36 reviews)
    2.0 mi

    I just had my daughter here. Came in with leakage and contractions...McKenna was phenomenal and…read morefast. Knowing I was going to have a CSection, she prepped me and calmed me throughout the process. Surgery with Dr. Cajas was swift and precise with my surgery and all went great (nurses in there were great too along with Paul my anesthesiologist). Dr. Akonye is my OBGYN and despite not having her do my surgery, she's amazing and I would let her birth my kids again! Nurse team in labor & delivery made a positive, calm, fun experience for us! McKenna, Gwen, Erika, and Virgina, were all phenomenal and helpful! The pediatric nurses were so loving and gentle when caring and observing our daughter. We will always remember them and the love they gave to our little angel! We appreciate the team here!

    I came into the ER with a rash. I had had a CT Scan on Tuesday of this week. I thought it could…read morebe from the contrast I had received. I brought all my data for him to see so he could figure out the cause of the rash. He asked if I had done anything different and I said "no". He would not look at the info I had brought in from MD Anderson including the name of the contrast and lab work which showed a low kidney result. Instead he copped an attitude and prescribed steriods. I didn't like being called a liar. My neighbor was impressed with your hospital. I can't say the same. The rest of your employees were excellent.

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    Westover Hills Baptist Hospital - ER waiting area

    ER waiting area

    Westover Hills Baptist Hospital - Inside office

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    Inside office

    Complete Emergency Care - emergencyrooms - Updated May 2026

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