Cancel

    Open app

    Search

    The Emergency Center

    3.3 (43 reviews)
    Open Open 24 hours

    The Emergency Center Emergency Rooms Photos

    You might also consider

    Recommended Reviews - The Emergency Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Pricing
    Marilyn L.

    UPDATE: Billing reached out to me and said it was a glitch when switching systems.... If they fix it could I delete my review or edit it and I told her I would be happy to edit it. . She called me 4 days later and said it was taken care of. We shall see. I went to The Emergency Center at Alamo Ranch on the 26th of April for bronchitis. I've had bronchitis enough in my life to know the symptoms. I told the doctor I had bronchitis he wanted a flu test, as well as Covid test done. Then he wanted x-rays. He gave me a Z-Pak after asking me what I normally get for my bronchitis. The Z-Pak was given to me there. I started taking it per his instructions and four hours later I had a rash on my body. I called them and was told to wait for a return call that never came. So I went up there at 10:30 pm to show the doctor I had a reaction. He told me to stop taking Z-Pak and they gave me a Benadryl! Doctor also told me that they would not bill me twice since it was a reaction to the medicine they had given me and visit was in same day. Four days later I received two separate statements with two separate visits both having 2 separate total amounts. My part (I have Medicare & BCBS) was $7000 on 1 statement and $4000 on the other. There is a reason why they are not busy. They could not get my information correct in their system. Named spelled wrong and had my son's phone number for mine.

    Hot tea given to me by amazing staff
    Shohana B.

    I still come here for all of my urgent care needs. The doctors are amazing and very thorough. No wait ever and I'm usually in and out in less than three hours. This place caught the blood clot I had in my lung back in 2019. If it wasn't for them catching it I may not be alive today. I came today and still wasn't disappointed. The doctor was so kind and professional. So was the nurse who also brought me a hot cup of tea. I will still continue to come here so long as they continue to accept Tricare.

    Emergency Center at Alamo Ranch

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 2

    5 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Thank you so much for this great review!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Maggie P.
    50
    40
    16

    5 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chris W.
    52
    19
    29

    6 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marci M.
    845
    19
    6

    5 years ago

    Business owner information

    Photo of Nadia A.

    Nadia A.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Leo S.
    0
    23
    0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Matt T.
    1
    55
    27

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee A.
    1
    20
    3

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Lindsay L.

    Lindsay L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Lindsay L.

    Lindsay L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Very nice staff and they take care of you very well. The emergency center is very clean and you get seen very quickly.

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    2 and a half hour wait only to listen to a lame ass doc telling me he couldn't help me . Run from this place they suck ..

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Very welcoming place! Veronica, Yvette, & Anthony were amazing. A special thanks to Dr. Whitford!

    Business owner information

    Photo of Nadia A.

    Nadia A.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Abby G.
    276
    6
    1

    8 years ago

    Business owner information

    Photo of Keith B.

    Keith B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - The Emergency Center

    Review Highlights - The Emergency Center

    From the moment I walked in at 11PM and was greeted by Anthony to meeting Yvette (my nurse) I felt very well cared for.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Baptist Neighborhood Hospital - Westover Hills

    Baptist Neighborhood Hospital - Westover Hills

    2.4(62 reviews)
    2.3 mi

    It was a two hour wait but, very good visit to the emergency room. Good bed side, helpful and fast…read moreonce you're in a room. Quality of care was excellent!

    This is about the neighborhood er on time center. My daughter in law's water broke at 35 weeks and…read moreshe dialed very quickly. She was terrified and in so much pain. They are a very young couple in their early 20's and my son just rushed her to the first RR he knew that had been good to me in the past. It was the most traumatic experience they have ever had and no new mother at 35 weeks pregnant ahould ever have to encounter. Some of the people were nice, but, unfortunately, I had to go to this ER today for a cery painful chronic condition and the nurses and doctor were so rude to my son saying very sarcastic and nasty things about them and about them coming to their er in labor and then they said things to me about it that were very unprofessional also. Then the doctor that made the comment that she was so glad she wasn't on shift when my son saying very and daughter In law came in with their stress looked at me and made me feel like a "seeker of pain meds" because I was "back with my usual pain." Yes, in the past this hospital was very good to me and my family but, after today and all that was said to me and my son about my family and my new baby, I will NEVER EVER EVER go back there and I suggest no one else does if you don't want to be judged or have rude comments made to you or your family if you ever have to go back. I am also a licensed and college graduate and educated medical professional as well and this behavior that o experienced today and how hurt they made my son was disgusting. my son even asked to speak to someone when he was leaving and one of the employees told him that he should make a complaint about it somewhere else because "they're like a family there and nothing will be said or done and they will just blow him off." Again another disgusting statement from an employee. Avoid this ER at all fost if you have to go more than once for severe pain from a legitimate medical condition because they will label you a seeker or frequent flyer and treat you poorly and judge you and talk about you behind your back at the nurses station (which I heard and you will hear all of the negative and judgemental things they say about you) and to your face because they don't care. And forget HIPPA because they say your name out loud and discuss your conditions where anyone listening can hear and they literally don't care. Unprofessional, unethical and illegal practices but at least they have each other and are family to each other to cover up any complaints.

    Photos
    Baptist Neighborhood Hospital - Westover Hills
    Baptist Neighborhood Hospital - Westover Hills
    Baptist Neighborhood Hospital - Westover Hills

    See all

    Christus Health - Easton

    Christus Health

    2.0(226 reviews)
    1.7 mi

    Used their OB clinic while pregnant, gave birth there and also use it for the ER when my son is…read moresick. The OB clinic is okay, but there are several providers and you don't always see the same doctor/ midwife. There were times some employees were a little condescending, but overall I had a good experience during pregnancy. They scheduled an induction and gave me a different date than they gave the hospital so I got a call that I "no showed" until I told them my midwife told me Tuesday, not Monday. The doctor that told me he would be delivering for me wasn't even there and a midwife I had never met ended up delivering. My son was in the NICU - the staff were kind and helpful. My nurses on the post-partum floor were incredible and very attentive. The OB clinic had some issues with my post-partum care and I had to call several times to get what I needed. First they lost the paperwork so I completed it again then they forgot to send the paperwork. What should have taken a week or two took over two months. The ER is quick and has saved my son's life more than once. Our last visit was on Sunday when he began having seizures and staff was quick to get him into the trauma bay and stabilized. I did have to finally yell out "who do I need to talk to about (medicine)?" because I was telling them what he needed per another doctor, but nobody seemed to be listening. I get they were in crisis mode trying to save his life, but the meds I was referring to were life saving in addition to the other meds they were giving. Finally someone took charge and told me to tell her the started directing others on what to do. Things were smooth after that. Overall we love this Christus location and wouldn't go anywhere else for emergent care.

    Came to visit a family member. They have a very nice hospital and the nurses are great…read more The hospital beds are nice and big.

    Photos
    Christus Health
    Christus Health
    Christus Health

    See all

    Prestige Emergency Room | Potranco - Waiting Lobby

    Prestige Emergency Room | Potranco

    3.8(20 reviews)
    3.2 mi

    We visited Prestige Emergency Room this evening after my young daughter was injured at a festival…read moreand suffered a significant laceration. From the moment we walked in, the entire team was welcoming, attentive, and genuinely compassionate. The staff made the check-in process smooth and efficient, quickly getting us into a room. NP Michelle completed a thorough assessment, and Dr. Harrison did an excellent job placing sutures while ensuring my daughter was as comfortable as possible. My daughter was extremely anxious, but every member of the team showed patience, kindness, and reassurance throughout the visit. A special thank you to Nurse Sam, who went above and beyond to help my daughter take her antibiotics, something that was not easy given her anxiety. We were also very impressed with how quickly everything was handled; we were in and out within an hour, which is rare for any emergency care setting. Overall, an outstanding experience during a stressful situation. We are very grateful for the level of care and compassion we received.

    Took my mom there due to a fall. They ran some scans and wanted to keep her for 6 hours for…read moreobservation in a chair. Dr Laney was very disrespectful raising his voice to her several times. This place is a money grab so just beware if you have good insurance. If you don't they will turn you away !!!! 0 rating !!!

    Photos
    Prestige Emergency Room | Potranco - Wanted my mom to sit in this chair for 6 hours just to make more money. Not even a blanket , water or monitoring system.

    Wanted my mom to sit in this chair for 6 hours just to make more money. Not even a blanket , water or monitoring system.

    Prestige Emergency Room | Potranco - Waiting to be seen by a Dr.

    Waiting to be seen by a Dr.

    Prestige Emergency Room | Potranco - Waiting Lobby

    See all

    Waiting Lobby

    Westover Hills Baptist Hospital - Get it done

    Westover Hills Baptist Hospital

    2.1(36 reviews)
    1.5 mi

    I just had my daughter here. Came in with leakage and contractions...McKenna was phenomenal and…read morefast. Knowing I was going to have a CSection, she prepped me and calmed me throughout the process. Surgery with Dr. Cajas was swift and precise with my surgery and all went great (nurses in there were great too along with Paul my anesthesiologist). Dr. Akonye is my OBGYN and despite not having her do my surgery, she's amazing and I would let her birth my kids again! Nurse team in labor & delivery made a positive, calm, fun experience for us! McKenna, Gwen, Erika, and Virgina, were all phenomenal and helpful! The pediatric nurses were so loving and gentle when caring and observing our daughter. We will always remember them and the love they gave to our little angel! We appreciate the team here!

    I came into the ER with a rash. I had had a CT Scan on Tuesday of this week. I thought it could…read morebe from the contrast I had received. I brought all my data for him to see so he could figure out the cause of the rash. He asked if I had done anything different and I said "no". He would not look at the info I had brought in from MD Anderson including the name of the contrast and lab work which showed a low kidney result. Instead he copped an attitude and prescribed steriods. I didn't like being called a liar. My neighbor was impressed with your hospital. I can't say the same. The rest of your employees were excellent.

    Photos
    Westover Hills Baptist Hospital - ER waiting area

    ER waiting area

    Westover Hills Baptist Hospital - Inside office

    See all

    Inside office

    Prestige Emergency Room - Clean exam rooms

    Prestige Emergency Room

    3.6(24 reviews)
    2.8 mi

    I cannot say enough amazing things about the staff at this ER. From the moment we walked in with my…read moredaughter during such a scary situation, every single person we encountered was kind, patient, and compassionate. They made sure my daughter understood everything that was happening and constantly checked in to make sure she felt heard and comfortable. They truly treated her like more than just a patient. She was able to have a CT done there, and the results confirmed appendicitis. The team explained every next step in such a simple and reassuring way, which helped calm all of our fears. They also communicated everything directly to the Children's Hospital we were transferred to and even arranged ambulance transportation for us. In one of the most stressful moments as a parent, they made us feel cared for, supported, and safe. I am beyond grateful for the incredible care they provided. Truly the best experience we could have hoped for in such a frightening situation. Thank you all so much.

    Had to find an Urgent Care while in San Antonio and my DIL suggested Prestige Emergency Room. So…read moreglad I did. Not only was it close to home, but it was not packed as a matter of fact, I was the only patient there. I as I'm and out with breathing treatments and X-rays in an hour. Staff was great. Very efficient ER! Would definitely go back for great care!

    Photos
    Prestige Emergency Room - The clean, organized and comfortable room I was placed in!

    The clean, organized and comfortable room I was placed in!

    Prestige Emergency Room - Prestige ER waiting room- never a wait!

    Prestige ER waiting room- never a wait!

    Prestige Emergency Room - Nurses Station

    See all

    Nurses Station

    The Emergency Center - emergencyrooms - Updated May 2026

    Loading...
    Loading...
    Loading...