Great experience ! Fast helpful and affordable. Worked with a getting sizes and picked out stuff we…read moreenjoyed

Regal Jewels Store has a great selection of dress, casual and formal wear for both women and men…read more They also have costume jewelry sets, accessories and many bridal items.

They go above and beyond to help you and work with you at a reasonable price they are great and are…read morereally helpful and nice people and I highly recommend them for all your jewelry repair

This review is LONG overdue…read more After looking online and at a couple of different 'big box' type jewelry stores for an engagement ring and just not finding what we wanted, we decided we wanted to go the route of having a custom ring made, and so we ended up at Holtzmann's. Pam and Pat Holtzmann are the most phenomenal folks around. When you're in their store, you feel like family. They are super friendly, and made you feel comfortable from the get-go. They are both super patient, and they really take the time to educate you on different stones, and different aspects of design to help make sure that you're creating a jewelry piece that will last a lifetime with proper care. We ended up having my engagement ring and my husband's wedding ring made by them, and then after having my husbands wedding ring made, I ended up wanting to make a more feminine, mini-version of his ring to be able to wear myself as well, and they helped us make that too. The quality of the jewelry pieces we received is outstanding, and working with Pam and Pat was the same. We valued getting to work with them so closely on pieces we plan to wear a lifetime! Although we had rings made, Holtzmann's specializes in all types of custom jewelry. We happened to pop into the store at the tail end of another couple leaving who had the most beautiful custom bracelet made, and at another visit saw someone picking up a necklace that they had redesigned with stones from a different necklace they no longer wore anymore. All of those jewelry pieces were amazing too. 10/10 recommend for whatever your jewelry needs are!!

the best in the business I wouldn't trust anyone else with my jewelry. I've had gold and silver…read morefrom here pure tested clean always great service. Best in the Chicago land area

He replaced 2 watch batteries, fixed my broken chain and a broken watch in 30min for a really good…read moreprice. Great customer service . Welcoming and good energy. I will be back to buy a chain I liked !

I'm surprised I've not reviewed On The Rocks before, though I've only been one or two other times…read moreand perhaps that was whilst on a Yelp hiatus. There are some shops I love and will always stop at, no matter what city I am in--and that's this sort of gem shop. I'm not kidding when I say that I search for fair trade, crystal, or similar terms when I'm traveling anywhere. I am addicted to sterling gemstone jewelry and have been for many years because my hometown had a store that was wonderful for this and helped me build my collection. On The Rocks has lovely sparkly things that are all too tempting! My most recent stop was to see if I could find something with rubies that I liked to commemorate my daughter's birth and I found a cute pair of small earrings that I snapped up. They have earrings, rings, bracelets, cut stones and crystals, and so on. Lots of things for a rock hound or a jewelry fiend to salivate over. They're a little expensive. But it's not a place you buy things every day and they have beautiful inventory so I'm sure to stop in again. The door has steps to get in but they said they have a ramp for wheelchair users to get in, and though they weren't super enthusiastic by offering it as I tried to drag my stroller in but you may as well ask for that if you'd like.

Stopped by with some friends and did not expect to see such vibrant rocks. The guys behind the…read morecounter greeted us and offered assistance. I enjoyed perusing the vast array of rocks on site. Hope to come back again with my kids

Cute store. Smaller selection but excellent staff who are so kind and provided drinks…read more Lots of display units and by appointment only!

Great experience!! I wanted to go in person to a VC&A store…read moreinstead of buying online because I wanted a personal experience due to the cost of the purchase. I made an appointment on line weeks before, arrived to my appointment, the door is locked but the guard and a woman with a clipboard greeted me immediately and let me in. I was introduced to Sam and I showed him some pictures of the pieces I was interested in. While he was in the back gathering the pieces, I looked around the store. It's a small store but had plenty of beautiful pieces!! When Sam came back, he shared the history of the company and the pieces I was looking at. He was amazingly helpful and patient!! I chose the piece I wanted with help from Sam and because I was traveling, Sam had the item delivered to me-one less thing to carry around while traveling. Thank you for all your help Sam!!

This is a great place to buy a Patek Philippe or Rolex, as well as a great place to service one…read more they also service other models. They offer a decent retail experience, which is extremely difficult when no organization can get their hands on much inventory. My only complaints are that the location can be a bit too busy when the weather is good, and that they should be selling pre-owned if they cannot fill orders. of course I could be wrong (I know nothing about luxury retail).

BUYERS BEWARE - Razny Jewelers (Addison) Sold Me a Used Rolex as New with a Tampered Warranty Card…read more My experience with Razny Jewelers in Addison has been nothing short of disturbing, and I feel obligated to share the truth to protect other buyers from potential deception. I purchased a Rolex Sky-Dweller (White Dial) from them after being on their waitlist for over a year, regularly communicating with store representatives like Lisa and Matthew. At the time of sale, I specifically asked about the reference model and was told that Rolex occasionally ships older references, which I accepted. What I did not expect--and what was never disclosed--was that I was being sold a USED watch misrepresented as BRAND NEW. Upon closer inspection of the warranty card, it became clear that the original date had been erased and reprinted. The faint outline of the original date-- 29 April 2023--is still visible beneath the alteration. This type of tampering is not only unethical but also borders on forgery. All sales staff involved were fully aware of their actions. When I confronted them, they brushed it off as "not a big deal." And said it was a mistake, but did you inform me when you were selling me the watch? NO. That kind of response is unacceptable, especially from an AD (Authorized Dealer) of a brand like Rolex. It is very evident they sold me a used, mint-condition watch under the guise of it being new--something no reputable jeweler should ever do. What's worse is their active effort to prevent accountability. I have made several attempts to escalate the matter to the owner, Mr. Razny, in hopes of a fair resolution. But the staff blocks me every time they realize the nature of my call. They go so far as to redirect me to other locations, rather than owning the issue and addressing it with integrity. It's heartbreaking to think that a family business with a long-standing reputation may be unaware that its own staff is tarnishing that legacy by covering up such dishonest practices. I have retained all evidence, including receipts, video proof, and the tampered warranty card, and I will include these in my review to ensure transparency. People may wonder why now. I was very polite, respectful, and reasonable, giving them enough time and a chance to rectify the situation, but they were adamant. So, imagine if you find yourself in my situation, whether it's a watch or jewelry, be prepared for the same kind of attitude and response. They would test your patience to the core. If I were the owner, and to be honest, I would have gone out of my way to resolve this issue, and would have done everything possible to make my customer happy. If you value trust, integrity, and the assurance of receiving what you paid for, think twice before doing business with Razny Jewelers in Addison. Their mishandling of my situation and blatant misrepresentation should be a significant red flag for anyone considering a purchase from them. Just imagine that your jewelry purchases, such as diamonds or gold, are what they claim to be? Also, keep in mind that the same practices were being carried out by Patek Dealer in Chicago when a whistleblower from within them revealed their sales practices, which led Patek to withdraw its franchise. I believe that if the Razny staff continues in this direction, they could be the next. All future buyers, please be cautious, conduct thorough due diligence on your purchases, and, if possible, avoid doing business with them. For past buyers, please recheck your purchases. Again, I am not someone who would write negative reviews about businesses, but this humiliating experience working with Razny was particularly egregious. They ignored me, which I didn't deserve. I had reached my limit, and my frustration was at its peak. I caution people that if even one individual reads it and spreads the word among their friends and family, and if this review helps, that would be great. I hope Razny hears now.

I had a soulful Sunday experience at the Michigan Avenue store! My first time in the store, it's a…read morequaint store and it was a little busy. I went after church to get 5 pieces cleaned up and polished. I had to wait for a little bit but that was no problem. I was assisted by Atsuko and she was amazing. I had 3 bracelets and 2 necklaces I brought in and she assisted me with my necklace I had on as well to be cleaned. She offered water or champagne, champagne please and said it would be a few moments for the cleaning. I sat comfortably and enjoyed the store and watched other clients be serviced as they shopped. David Yurman is an incredible brand, the craftsmanship of the pieces are top tier so you are investing in beautiful pieces of work and the value is you are truly taking care of as long as you have your jewelry.

We popped into David Yurman when we were in town, it was around the corner from our hotel. It was a…read moreMonday and pretty slow, and the sales associate helped us immediately. I asked to have my ring and bracelet cleaned and browsed while they were completing. The pieces were beautiful and the store was immaculately clean. I tried on a few pieces I loved and made mental notes of what I really liked. I will say majority of the pieces shown are embellished and include diamonds or other beautiful details. These tend to be the ones that are extremely pricy. There weren't a ton of bracelets on display that I've enjoyed browsing online that were a bit more affordable. Regardless we were treated well, and I know this comes with the territory of shopping in a more tourist focused spot. People like to purchase something super special and memorable. Overall it's a great spot to visit, just to browse like I did.

My boyfriend and I had a great time ring shopping with the help of Jenae. We just went it to browse…read moreand see what kind of rings I like and get an idea, Jenae was wonderful, she showed me so many great options and helped us learn more about the settings and diamonds!

Service was okay. We were disappointed that they didn't have what we wanted In Store and wedding…read morerings wouldn't arrive by wedding date. Rings were shipped individually. Two were shipped out of state weeks ahead of requested date & are sitting in a shipping facility. Love the ring that was received so far!