Excellent experience at this facility. My husband required a time sensitive CT scan. They were able…read moreto schedule an appointment same day and the staff were wonderful especially Candace, she checked us in.

I am leaving this review today to commend and thank Liz for her INCREDIBLY friendly, professional,…read moreand kind words. What a ray of sunshine! I'm in some of the worst pain I've ever experienced in my life but she had me laughing on the phone and well on my way to scheduling an urgent MRI. I've been on a lot of medical calls in the last month, advocating so hard to move forward in treatment and testing. Most offices have made me feel like I'm swimming upstream. Liz went over and above to help me schedule, to provide information about the procedure, and to assure me that she'll do all she can to help. I'm shocked in the best possible way today - and I just want to say thank you. She really takes the cake! I have had nothing but INCREDIBLE experiences here. I've been in for two separate spinal MRIs and the front desk staff, the radiology techs, and the reports after have been thorough, professional, and incredible. I really love their open MRI and it was a great option for me. The radiology tech jammed with me to some classic rock and checked in frequently about positioning, how much time I had left, and made sure I was comfortable.

Don't try to make an appointment with Rayus if it is important, twice I have waited on hold over 15…read moreminutes and gave up and went to another provider. If they are too busy to answer the phone to book patients I can't image how long the wait is to get into the office.

I came here for MCI image and waited Two hours I was here it was only took 20 mins to do my MCI…read moremy appointment I came on time. My appointment was at noon. I didn't leave until 2:15 PM. I would not recommend this place.

They never answer the phone and if you are a new patient they aren't going to schedule you at all…read more I've been on hold for ages every time. Their office is probably the worst ever.

I have a difficult time believing the poor reviews, as my experience in 2026 was phenomenal. From…read morethe front office to the back, the staff was absolutely amazing, empathetic, and caring. I felt respected and supported in making my own decisions about my health care and felt safe and cared for. The tech was incredibly knowledgeable, kind, and made all efforts to ensure my comfort during the procedure. I would recommend BMI and Dr. Jacobs office to anyone seeking medical imaging.

Something is seriously off with this place, and I'm guessing the toxicity comes from the top down…read more Getting an insurance pre approval was a joke, and that was just the beginning. My teen has anxiety, and the staff did NOTHING to make her comfortable in her MRI. The head Dr. refused music and then got annoyed at me for advocating for my daughter. He also got annoyed at my daughter for being nervous. They did not offer a mirror, TV, or anything to take her mind off of the loud, tiny tube. When I suggested my daughter might be more comfortable at Children's, the Dr scoffed at me and stormed out of the room. They then impatiently gave my teen daughter a DOUBLE ADULT DOSE of Valium, which affected her for days after. Honestly, my husband was even considering filing for malpractice for that. Terrible, horrifying experience. Stay away from this toxic place.

My experience with Eva was fantastic. I was nervous but she eased my anxiety by explaining each…read morestep and ensuring I was comfortable throughout the entire process. She also got my iv on the first attempt! Quick and painless. Thanks Eva :)

After experiencing safety issues at this place, I researched and found some real problems that…read moreconcern me. When Radia replies they do their best, it is not adequate or applicable. That kind of response is an appeasement not an answer or taking any responsibility. It does not matter if the clerical staff is friendly, kind and welcoming. Patient safety is of the utpost importance. Nope! Not for me.

Honestly this place WAY exceeded my expectations. Checkin was super easy, and the woman was very…read morekind and helpful. The waiting area is GORGEOUS! Plants everywhere, natural light, soft lamps, and a fireplace. I was so cozy. The technician was sensitive to the fact that I had to drink a ton of water before my appt and made my initial ultrasound really quick so I could use the restroom. The tech was super professional, but also felt like a human being. She truly cared about my comfort (stacking up pillows, dimming the lights so I could relax) and really made me feel at ease. She is in the correct field and exhibited a level of care beyond my expectations. My results were quick and came through my doctor. Overall a great experience!

The people that work here are amazing and the equipment is top notch. They were amazing at getting…read moreme copies of my scans as well, they went above and beyond for me.

Wow! Honestly, blown away by how well they handled my routine scans. Reception makes you feel…read morewelcome. The Dr. had excellent bedside manner. patient and kind. Immediately putting my tension and fears to rest before prepping for my procedure. If you have PTSD or any sort of anxiety issues when dealing with Drs or tests. Come see Dr. Aaron Abajian MD or anyone on his staff today!

My physician ordered an MRI to address an issue. Insurance denied the request…read more My physician ordered an ultrasound instead. This was completed at Swedish Breast Center in Edmonds, and yet another physician evaluated the results and found it inconclusive. An MRI was strongly recommended. My physician finally convinced the insurance company to approve the MRI. Fast forward to 11/22/24 with an early afternoon MRI appointment at Seattle Radiology on Seattle's First Hill neighborhood. Scheduling was thorough and professional. Park in the parking garage adjacent to the Nordstrom Tower versus street parking. Payment is via QR code at the end, just follow the prompts. Likewise, this location is accessible via Metro Rapid Ride Route G along Madison. Seattle Radiology is located on the 9th floor. Check-in at the reception desk where ID and insurance coverage card will be requested. Other documents are reviewed, signed, dated via an adjacent screen. Additional paperwork will be provided via clipboard to be completed. Waiting area is clean with comfortable seating, has a calming aquarium, lots of natural light, and nice views. Unisex restroom is conveniently located nearby. Pro tips: shower but refrain from using any deodorant, lotions, makeup, fragrance. Eat sparingly, be hydrated. Use the restroom before the MRI appointment. My name was finally called, where I was brought back by an MRI technologist, completed & verified information, shown a locker area to change from street clothes to blue scrubs and lock up one's personal belongings. An IV line was started and flushed. This is where the contrast dye was injected. I was then situated appropriately just outside the MRI tube. An overview and an opportunity to ask questions was provided. A communication squeeze gadget was placed in one hand, warm blanket placed on me, and headphones placed over my ears. I was placed in the tube. I closed my eyes, focused on remaining calm and still as the testing commenced. Thankfully, the 45 minute session was completed in three increments without incident. I did not feel rushed or claustrophobic during my entire appointment. The technologist had a pleasant and professional demeanor. This was reassuring regarding their competency to oversee this MRI procedure. I am still awaiting the final results. However, from scheduling, check-in, and completing the MRI procedure, I had a positive experience at Seattle Radiology.

This is real preventative medicine! I got breast thermography because I don't see the point of…read moremammograms. Why wait until all those cancer cells have grown for 10 years before they can even be seen on mammograms? Interestingly enough my thermography revealed some activity, but at this stage I have control. I can do something. We all have cancer cells in our bodies all the time. How we take care of our immune system is how we heal our selves. Food, water, exercize,reducing stress. I'm so grateful that I met Suzy. She is extremely professional. My husband will be seeing BodyLife Imaging for a full body scan.

Suzie is amazing! I had little knowledge of thermography. After learning what it can do I think…read moremore people should be using this service. Education is key and Suzie is well informed and extremly helpful. I highly recommend you make an appointment with her.

I've been going to this clinic for more than 30 years. I have found all of the staff to be very…read morehelpful and caring. Only issue is how long it takes to get an appointment but I all my doctors are that way.

BEWARE of PA-C Aiyana Turpin Scott!! my husband saw her for headaches, dizzyness, lethargy and she…read morediagnosed tension headaches and told him to go home and take Advil. she totally ignored family history and a recent bad skiing accident as a reference. 5 days later I took my husband to the ER which resulted in a craniotomy for a large subdural hematoma from a brain bleed that occurred from his ski accident. She is ill trained and lacks medical experience, or has the mentality to "get 'em in, get 'em out" health insurance mentality we seniors often experience. My advice is to see a real doctor.