Dr. Garay has helped both me and my 14 year old son. He listens to what we say and adjusts appropriately for our concerns. He does a great job distracting me so I don't tighten up, thus allowing my neck to actually get adjusted! While the PT seemed a bit lacking to me at first, I stuck with it and was really happy to see that it worked great. Plus Dr Garay recommends additional things I can do on the go that help even more. I'm 100% happy and recommend. read more

I went to rehab for help with a frozen shoulder and received almost none of the professionalism or attention I expected. The therapist did not ask real questions about my condition. He did not even bother to give his name until I asked. There was no warmth, no effort to connect, and no sign that he had any real interest in the patient in front of him. At times, he simply disappeared, leaving me without supervision. I also brought exercises from my physician, as recommended by my chiropractor. He flipped through them with complete indifference and offered no useful comment at all. I have been a patient at Kaufman since 2012, and I hold the doctors, billing staff, and front office in very high regard. They have earned my respect over the years. This review is about one rehab experience only and should not be taken as a reflection of the rest of the practice. As for this therapist, he seems better suited to selling athletic shoes than working with patients. read more

I have been a patient of this clinic for 5 years receiving decompression of my spine. The services have always been very good. Until last week when I was refused treatment because they now require a full exam and x-rays before this monthly procedure. Their much higher fee was refunded since I don't need an x-ray for a condition they have accepted all these years. It seems to be a case of them deciding to charge for unnecessary things. I'll be considerate and not give them a low rating now after years of good service. However, I will not recommend them and will take my business elsewhere. read more

Been going here for my adjustments and have been very pleased. They can always fit you in and are super friendly. I prefer to see Dr Kaufman himself but any of the Dr. are great and provide good care. You get an annual check up to make sure things are going well and you feel great leaving...now to find a place for stretching... read more

I've been going to this office food almost a year on and off now and I've had nothing but great sessions with them. I've had multiple issues with my hips and other random joint pains that they were able to not only help me with but actually educate me on what was happening. I had never gone to a chiropractor before mostly I fear of being mishandled in some way but that's never happened here and I'd feel comfortable recommending anyone to this office. A few members of my family and even my husband who normally swears off doctors entirely has seen Dr Rattay and left feeling happy and cared for. read more

They always get you in, if you need a different time for your appointment. Other offices may not get you in until the following week. Has laser treatment which helps any medical problem that involves inflammation. My sciatic issue has improved after five treatments. More strength in my legs. I can stand for a,longer period of time. Yeah read more

Kaufmann Chiropractic Clinic is an important part of my health care!! Dr. Cassandra Kaufman has a special gift for treating her patients with compassion and expertise!! Looking for a chiropractor who has your best interests at heart, look no further!! Satisfied and happy!! Marcia Sears read more

I've been coming here for a few years now. Dr. Nicole has been great and has made my neck and upper back feel far better (even after working a 9-5 desk job). The front desk staff are very professional and the rehab center is very knowledgeable whenever rehab is needed. read more

I can't express how amazing the team at Kaufman chiropractic is!!! From Dominique at the front desk to Kathleen in rehab and everyone at both the Bothell and Monroe location, I always feel so welcome and taken care of when I visit. I have seen everyone of the chiropractors in both locations and hevave never had a bad experience. The care quality is top tier!!! read more

Something felt really off. They move through your appointment so quickly and made me make a second appointment to talk through my care. My chiropractor didn't do my intake and barely skimmed through my records before jumping in. It felt like she was in a different world. read more

Initially I went to Kaufman Chiropractic to support my husband after an injury. After seeing what good care they took with him I decided to have adjustments there too. Their prepay packages really made sense for us as treatment wasn't covered by our insurance. Would highly recommend! read more

Kaufman Chiropractic is absolutely top notch. From adjustments and physical therapy all the way to reception staff, everyone truly makes me feel like family. They have great options to work with your needs and really do care about their patients. Cannot recommend them enough! read more

I really like this place. I actually wasn't convinced that chiropractic care was for me and I was skeptical that it would help my back pain but KCC helped me so much in a time of need! I am typically seen by Nicole and she is wonderful. She really cares and wants her patients to feel good. But I've never had a bad experience with anyone- everyone seems caring and professional. Clearly a good owner and good management. I also appreciate the flexibility in their scheduling. Definitely recommend! read more

Quality chiropractic services. I highly recommend Cassandra & Beau Kaufman. The entire staff is professional, friendly & accommodating.

Professional, competent, and kind! Dr Schroeder has changed my life. Living with a daily tension headache for 10+ years, she relieved my symptoms, giving me a pain free life I didn't believe possible. She also has healed a sinus infection preventing me from needing antibiotics and back and sciatic pain during pregnancy. So thankful for this clinic and her care! read more

My wife and I are going to Kaufman Chiropractic since few years now , and really we feel so much better. Staff are so nice and helpful. Doctors are the best ! read more

I love the care I receive from Dr. Beau and the Kaufman Chiropractic staff. The adjustments with laser and rehab have been helping me recover so much faster. Dr. Beaus adjustments are smooth and he does a great job working around my injuries. Highly recommend. read more

Care is great! Everyone is kind and cares about your progress. I've had significant improvement in my neck pain

These guys are professional, know what they are doing and do a great job at it. Highly recommend them, especially Dr. Beau. So gentle, but firm and the best adjustment I've ever had! read more

Amazing staff at the front desk. They are very helpful. All the docs are great! I've had back issues for over 20 years. After coming here for 6 months my chronic back pain is gone! The PT staff are just as wonderful. I highly recommend the decompression table to all. The staff is knowledgeable and very attentive. Wish I had come here many years ago. read more

I've had good experiences with the treatments at Kaufman, but I had some billing issues recently and had a tough time getting it resolved. I was ultimately able to speak to someone that was able to assist and sent me a refund for the difference. They also noted they discussed the situation internally to improve their billing practices in response to a change in how the claim was handled by my insurance. read more

I saw Dr. Quintos today after having lower back pain for weeks. It was recurring on and off for years and I finally had to go in. Dr. Quintos was so professional, so warm and welcoming as well as chatted with me to make me comfortable and when I left, I felt excited to come back, get adjusted and catch up with him. It was like seeing a friend and I find that very comforting. The office is very clean, well taken care of and professional. After X rays that showed issues I never knew I had and a quick adjustment, I was feeling SO much better, I was even able to sit the rest of the day to complete my work, something I haven't been able to do sitting in my awful home office chair due to COVID. All staff were masked, Dr. Quintos stayed masked the entire time, areas were sanitized and sanitizer was available throughout. I'd recommend this place and Dr. Quintos in a heartbeat! (Actually, I already have! haha) read more

I have been going to Kaufman's Chiropractic in Bothell for awhile so I feel like I can write a detailed review. There are some great things about them but also a few improvements needed imo. For a chiropractor, I think they are top quality but they do adhere to some of the more annoying things about chiropractic care. Chiropractic care is one of those services that can make you feel better but the challenge is that I have found that you have to commit to many, many apointments and you never seem to graduate. I think it's because they are adjusting you so you go need to go back constantly, I think of it like massage. You have to keep up on them to feel the effects. Added to that is the fact that they insist on taking many dozens of images/xrays when you start and one of the chiropractor's at Kaufman's kept saying standard of care is 2 years so I'm guessing that you get lots of xrays every 2 years. So it's a committment of many appointments (they often say 3 per week when you start) and many xrays and ongoing so I can get warn out by the committment to keep going...! I do not understand why they insist on taking all of the back/spine/neck xrays when the doctor who adjusts you does it by feel and never seems to look at the xrays? I think they are used initially to see if you have a growth (like cancer?) and that is the only reason. I don't feel that I have gotten the best quality of care always because they don't take the time to look at my spine and really consider what I need, adjustments can be under 10 minutes in length. They usually book your appointment with others at the same time, recently I was about number 5 in line and it took about 40 minutes of waiting. They don't like to turn people away but it can get annoying when you show up for your appointment and you are behind the line so keep in mind that it's a suggested appointment time. I've been to 4 of their doctors and I've liked them all except 1. I think they are very skilled as chiropractors so if you are okay with the whole concept of chiropractic care and what it entails I highly recommend these guys (except the wait times). I'm one of those people who has a problem back so I need them and I usually do feel better after they manipulate my neck and back. It's the reason I put up with the sometimes long wait times and drive 30 minutes out to Bothell and back. I think it works well in combination with massage but PT is different. Kaufman's has a PT area and lazer therapy as well but I am not as comfident in their PT background. I would probably go with a place that specializes in PT if I needed that versus a place that specializes in chiropractic care. They haven't been very knowledgable about the spinal decompression or use of the lazer which is why I make that comment. If you live in Bothell, lucky you for having good chiropractic care close by! read more

I have been a patient here for about 10 years. Prior to that I never felt chiropractic was helping me. I started with Kaufman who did wonders on my back after an injury! Then I saw Dr. Quintos on an off day when Kaufman was out and he is wonderful as well. The staff are all so accommodating and knowledgeable. Very pleased to have a happy back and continued quality care. read more

Avoid. Went to them for treatment for a car accident and at first everything was fine and they presented everything very clearly including costs. They however failed to properly bill my insurance provider and tried to get me to sign a lien agreement against my insurance settlement after I had already had multiple treatments. When I objected and told them to bill my insurance and then send me the bill they followed up a few weeks later with a voicemail claiming my account was past due and yet have NEVER sent me a bill for services rendered. Very shady business practices. read more

Dr. Kaufman is not only talented, knowledgeable, and experienced, but is genuinely kind and sincere. He was highly recommended to me for my chronic lower back, sciatica, and neck pain and within three visits the pain had drastically decreased. I have continued my treatment for the past 2 years, and the improvements in my health and comfort are unfounded. In addition to the adjustments, the clinic offers a great in-house physical therapy program that definitely contributed to my rapid pain relief. His true interest is to encourage maintained health, not only with adjustments, but with diet and movement. He is ready and willing to give valuable suggestions on supplements he himself uses, and remedies from his own experiences. Nothing is for personal gain or pressured sales, but from empathetic care. Dr. Kaufman offers generous payment plans, family-friendly waiting area, and flexible scheduling, making it even easier to fit personal health into busy lives. As he was recommended to me, I also confidently pass on a high recommendation for Dr. Michael Kaufman! read more

The chiropractic team here is absolutely amazing. After going for a few months with my husband, we trusted them enough to treat our twins who are born prematurely and they've done a great job. The front desk has also been incredible. We've had to flex our schedule a few times due to the babies schedule changing and they have been so courteous and accommodating. I also have worked with the rehabilitation team and everyone there does a really great job! Minus one star due to the fact that every interaction with the billing team has been truly unpleasant. On the first initial consult, I met with a member of the team to go over my benefits, and they explained to me what my primary covered and I asked them how that would work with my secondary insurance. Their response was that I need to call and figure that out myself. I have always paid my co-pays at time of service for my whole family and pay any outstanding bills the second I get them in the mail. However, I recently got a bill and called to pay it and when I did so, the billing team told me that my outstanding balance was four times what the statement said. I asked why and they said insurance wasn't covering multiple visits unexpectedly . I asked if I could just pay the balance on the current bill I had in front of me and the response was, "fine, but im just going to mail you this bill today then you need to pay it." I told them I'm more than happy to pay it as always, but I just want to make sure that insurance covers there portions before charging a bunch to my card (they can't issue refund to cards but have to cut and mail you a check), and the response was "the bill is due either way." I called both my insurances to figure out what was wrong and they asked me to have the billing team called them directly. I then called the billing team back and they told me I need to call insurance and that they won't call the insurance. I asked if there's anything they could do and they said that they can re-issue the payment request to insurance. I said great please do and then the response was no we're not going to because they'll just deny the claims again. I was very confused because they just offered to do so, so I asked again if they can resubmit and they said you can talk to our manager who is out of office so leave a message. I started to respond and was cut off, "I'm transferring you now" and then she transferred me over before I could finish my sentence. The manager then called later and said I told the front desk the wrong insurance info which is the problem. I told her I let the desk know my employer may be changing insurance in the new year, but ended up they didn't so it must have just been confusion. She then said "well the issue is that you told them the wrong information so we billed based on that... or I guess some miscommunication". The manger did email me the EOBs they had on their end to use to call my insurance companies back again, which I appreciated at least. The whole billing team seems frustrated to engage whatsoever in questions, and the customer service there is essentially non-existent in my experience. Overall, front desk and chiropractic/rehab team are amazing! So long as you don't have to work with billing, you will have a great experience! read more

Excellent care since I've started going and very speedy. Haven't had any billing issues. Lovely staff

Avoided Surgery! Dr Neeley's expertise and knowledge in alternative Chiropractic techniques in addition to a background in Massage Therapy enabled a gentler approach to my treatment that Traditional Chiropractic methods (I suffered from a badly herniated\possibly ruptured disc). When standard 'drop table' and traditional Chiro proved too harsh for my delicate condition, he was able to draw upon this experience and change approaches for a gentler therapy plan that has worked wonders. My degree of recovery has been nothing short of amazing and my quality of life is nearly that of what it was before my injury. After several months of intense treatment, my frequency of visits has decreased and continues to become less frequent. This proves to me that his approach to healing is sound and the patient's long-term recovery is his priority. I recommend Dr Neeley to any friend who's needing Chiropractic work. read more

***SCAM ALERT!!! This is the most unethical chiropractor I have ever met! Their scam is to tell you that Your L&I case will For Sure go through (but if for some reason it doesn't Kaufman will lie and tell you he'll write it off) This is all a LIE to get you to PAY MORE out of pocket!!! They make you get adjusted frequently for weeks And make you do physical therapy at their office. They charge TWICE what normal offices charge, and then when you claim doesn't go through they throw a HUGE bill at you. I told them right off the bat that I Needed to make sure they could help because I didn't have money or insurance. They assured me it would go through, but "you have to keep seeing us 3 times a week to get better". Dr. Kaufman's brags that he learned everything from his BFF (another chiropractor who referred me after having L&I privileges taken away! And then this same chiropractor recently lost his practice due to Attempting to DEFRAUD AN FBI AGENT!!! Months after sending me a bill that stated my charges had been "written off" they are still sending me a bill for $885!!! RUN AWAY!!! Go see Dr. Ehren Pace in Kirkland instead. He is the Only ethical chiropractor I've ever met. read more

Great chiropractic care. Does a great job. BUT, wait times are ridiculous. Whatever time your appointment is, be prepared to wait 25-30 minutes from then just to be seen. Frustrating when your time isn't valued. read more

Great Chiropractor clinic! Very professional and friendly. Enjoyed my adjustments with Dr. Kopet. He listened to my needs and customized an adjustment plan that worked for me. He was focussed and compassionate with each session. Highly recommend this clinic and Dr. Kopet! read more

I saw Dr. Kaufman based on many positive Yelp reviews. My review, however, is not positive at all and I hope it helps others make a better decision whether or not this doctor and clinic is for them. The Bothell office is a very busy office indeed, running like a well-oiled machine -- a Soviet era clinic that is, an assembly line styled operation with many tiny stall manipulation spaces, and machine-like receptionists. I experienced no personal empathy, a smile, accommodation or anything else that made me feel good to be there from the two receptionists, ever. There was a sign behind the receptionists on the wall that said, in effect, if you post a review on Yelp and show them the printout of your review, they would enter you in a drawing for $100 gift card. That should have been a sign for me to move on to a different clinic. People usually don't show a negative review to the receptionists and expect to be treated better. I hope all these positive reviews were not for the chance to earn $100. Dr. Kaufman is a super pleasant man - the only positive experience I had there. I'm going to state the facts and let you decide how good he did his job. I had a lower back pain when I first saw Dr. Kaufman. After several sessions and not getting any better, he began manipulating my neck. That created a severe pain in my neck that over a year later I still have, with the same severity. In my opinion, there was no reason my neck was manipulated for a lower back pain. (I never had any pain in my neck or upper back in the past) During a different session months later, he pressed on my upper back so hard that he must have cracked a rib because I had problems coughing, taking deep breaths, and a year later still feel the pain. That was the final straw and I finally stopped going to the clinic after several months, with my existing pain intact, and two new ones to show for my visits with Dr. Kaufman. That is why I'm giving a one star rating for the Kaufman Chiropractic clinic. I'll let you decide: If a chiropractor is certain of his/her skills, knows what they are doing and want me to trust their work, then wouldn't you think they intentionally hurt me so I would have more paying visits to the clinic? If you would brush it off to the chiropractor not knowing what the heck they are doing, then the yelp rating should be obvious. How would you rate ANY professional who doesn't know what they are doing? read more

It had been 12 Years since I had Good Chiropractic Care. A Friend Recommended Dr Quintos. I Am So Impressed, Dr Quintos' Palpation Skills and Application Is Excellent!! A Relief to Know that I Am In Good Care with Dr Quintos. Front Staff Are Great also. I Am Very Grateful for Dr Quintos Skill at Kauffman Chiropractic!! read more

Literally the best office and group of people ever!! I have been going here since a issue with my pregnancy left me unable to walk, over a year ago, and I have been so happy with their work. I was up and walking around a week later, making me 9 mo pregnant and able to give birth to my amazing daughter.... this group I've been seeing for almost a year now, and have been going once a week or so.... never felt better and truly thankful for such awesome caring doctors!!! Highly highly recommend.... also, I have tried 4 different chiropractors prior to dr Kauffman and dr Schroeder... and none of them even cut close to them! Consider yourself lucky if you get the chance for them to work on you!! read more

I don't do reviews, but 3 weeks ago I screwed up a nerve in my lower back and knew I needed immediate treatment. I had trouble walking 10 feet and couldn't stand straight up due to the burning pain in my hip down through my thigh. I've broken bones before that were much less painful. On a pain scale it was at least an 8.5. After seeing Dr. Kopet, he manipulated my spine and I walked out feeling better. After decompression therapy and 3-4 more visits, my pain scale was down to about a 3. After 2 weeks I'm able to walk without pain (maybe a .5) and standing straight for after a minute it's down to about a 1. I've been doing the exercises and stretches that Megan and Andrew showed me in therapy. I know I'll have to keep it up at home, and I have 3 more visits scheduled, but I wanted to let people know how great it's been to work with Dr. Kopet and how I got pain relief faster than I ever expected. Thanks Dr. Kopet! Tim Milcarek Woodinville read more

Dr. Sarah Nowinski is awesome. She is very easy to talk to and listens! This office cares about your well being and won't try to sucker you in, just because your insurance will pay for it. I was having some shoulder problems so Dr. Nowinski had me go in once a week for a little over a month. She also had me do physical therapy re-hab, which is on site and included in my 35 co-pay. I worked with Mike, a personal trainer, who taught me exercises to strengthen my core, arms and shoulders, in order to help with my posture and prevent future problems. After about a month, i was reassessed and now only go back in once a month. I feel really lucky to have found a place that is genuinely concerned with my well-being, and not interested in milking my insurance! read more

This was the first chiropractor that I went to and was recommended by my in-laws. Everything was great and I paid each time I go for my copay. I just don't think I can afford $70 each week and the 7.5 mile drive. I didn't really have much complaints, they got job done. My only issue is that after not going for about couple weeks I received a bill. Weird, since my insurance covers everything but the copay. The bill doesn't make sense to me. And one charge stated I paid partial on my copay and I have the statements to show I paid in full and never once paid a partial. Their billing department are NOT so good at finance. I will inquire with my in-laws about my issues. Im sure they will find this very interesting and bold for the establishment to bill me extra. I quit going cuz I cannot afford even the copay. And then they send me a bill even I paid the copays. read more

When I first walked in Kaufman Chiropractic and had my initial consultation with Dr. Cassandra Schroder I was hopeless. At 26 I decided I was just going to live with chronic pain for the rest of my life. Years of childhood football injuries, long hours on a strenuous job, and a host of other factors had taken their toll. When I first moved to Seattle ~3 years prior I did see another chiropractor for a couple of months but it always felt like his goal was to get me in and out as fast as possible while appearing as nice as possible. He had trouble remembering where I was hurting. I would just choose one pain to try to get him to help me with each time. When I walked in hurting in 9 different places I decided to tell Dr. Schroder everything. What did I have to lose? She is both very empathetic and a fantastic listener. Every single appointment Dr. Schroder keeps track of and works on the various chronic pains and injuries I have (wrist, forearm, lower back, neck, etc...) Walking out after my first visit I had so much pain relief and so much hope I literally sat in my car and cried tears of relief. So much of the pain I walked into this office with several months ago is gone and stays gone. Dr. Schroder isn't just focused on helping me achieve some pain relief while I'm there. She is always happy to answer questions, provide advice, and think of other ways to complement and accelerate this healing process. Overall, the entire place is very professional and well run. The front desk is very friendly and helpful. I feel very lucky to have found such a competent and helpful chiropractor. 3 weeks ago I was able to meet my brother for a weekend of snowboarding at Mount Hood and ride pain-free, something I wouldn't have dreamed of a year ago. read more

I really like Dr. Kaufman. I believe he's my 4th chiropractor and hopefully my last for a while. He bounces between the Bothell and the Monroe clinic, which is nice so you can pick which location suits you best. He is a really genuine man, and wants to make you better, but doesn't over promise anything. He looks at things realistically, which is a nice change from all the over optimistic chiropractors I've had who promise you the moon. Randomly one day I could not turn my head to the left. It was horrible. It hurt, and made driving a pain (turning your entire body for a head check, annoying). I called in and asked if they could squeeze me in. They could at around 5 oclock that day. An hour later I called back and begged them to see if they could get me in earlier, they made a spot for me at 4 and they were able to have someone else do my assessment so that I could see Dr. Kaufman earlier. He didn't try to sell me on some crazy 3 time a week program for several months like other chiropractors did. Just wanted me to come in a couple times until I got better, decreasing the frequency as I was feeling more relief. I would 110% tell people to come see Dr. Kaufman, and I will definitely continue to come in if I need any sort of adjustment. read more