We had a really great experience with this hair and makeup team for our wedding! They were very professional and prompt with all their correspondence, and their prices were transparent and reasonable. I was impressed with my overall wedding look. I have very fine hair, and they were able to get it to hold a curl all day while also making it look noticeably fuller, which is not easy, especially with how much I was moving around and dancing. I was also really happy with the makeup. I have sensitive, dry, acne-prone skin, and they did a great job working around that. My makeup felt comfortable and held up well throughout the day. They were also very receptive to feedback from my trial and made the exact adjustments I asked for, which I really appreciated! All of my bridesmaids looked beautiful, and the team was efficient, on time, and easy to work with. They were also flexible with the space we had, which made the getting-ready process run smoothly. Overall, a fantastic team that I would definitely recommend! read more

I booked a photo shoot package for a simple courthouse ceremony on a Wednesday afternoon, which included options like curls and updos. I only needed hair and makeup for a quick photo shoot and had no reception or events afterward. The day before the appointment, Adrienn told me the service would be reclassified as "bridal," and the price increased to the same as someone needing all-day hair and makeup for a large event. The change came too late to adjust plans, and I felt pressured to agree. The lack of upfront transparency was disappointing. If you're booking for something simple, confirm in writing which rate applies so you don't get caught off guard. read more

I have mixed feelings about my experience. Bottom line: My braid worked well and held my veil as I wanted and my makeup lasted all night, but I am editing my photos to hide some obvious issues with my look. My hair did not hold a curl, black bobby pins on blonde hair stood out in photos, my bronzer looked extremely severe, and I compromised my desired eye look to fit the artists skills. Photos attached: please read captions for details. I did have a somewhat confusing experience with Adrienn herself when it came to organizing my hair and makeup trial. I scheduled it for the day I had bridal portraits. She gave me the address of the salon in Lakeway and sent a calendar invite. Then about a week before the appointment, I got a message from Adrienn that the appointment would not be in Lakeway as I was told but that the artists would come to me. I clarified this and she stated that the company is a mobile team and they always travel to their clients. I'm not sure how this could have gotten messed up considering I was communicating with the owner. For the services themselves, I also have mixed feelings. For hair I was assigned Kourtney. She was so sweet and easy to talk to, and she understood what I wanted. I wanted my hair wavy with one braid on the side that would stop at the back of my head for support with the veil. My hair has no texture and the veil would need something to grip to. She was able to braid my hair into my scalp at the back, hidden underneath loose hair, which served my intentions without compromising appearance. The waves looked great when she left. Unfortunately they didn't stay that way. My hair was barely wavy after a few hours. I know she is not a miracle worker, but I did explain that my hair holds shape better when it is "kinked" rather than "curled" and explained how I do it. I couldn't see how she did my hair so I'm not sure of her methods. All I can say is I did try to prepare her for how my hair works best. On the wedding day, she pinned my hair in curls 2 hours before she finished the styling to help them to last, but I ended up bringing my curling wand and used it after the ceremony because the same thing happened as with the bridal portraits. I'm glad I was prepared but unfortunately I'm trying not to hate how I looked in the pictures. I really did love the braid and how my veil was supported with it, I just don't know how the curls could be so bad. Another thing I didn't realize until the end of the day is that she used black bobby pins in my blonde hair. Once I got the photos, I realized they were completely visible the entire time. They are in every photo of my left side. I'm going in and editing them out where I can, but there's nothing I can do about the videos. For makeup, I was assigned Michal. She was very easy to talk to and when I explained things about how I want things to look it felt like she understood me. I had a photo of a dramatic eye look with dark brown shadow, but Michal was not able to achieve anything close to the picture. I do understand makeup and asked for a look I know I would like and can do myself. The darkest shades she was choosing were still several shades too light. She also did a shimmer look when I had a completely matte inspo look. I had her fix it as much as I could communicate, but after having her make several adjustments to the eye shadow, I gave up and ended up fixing it myself after she left. I wasn't able to get it the way I wanted it to look without removing makeup and I didn't have time for that, but I got it to look better than the very flat and dull appearance it was before. (Please see photos/captions.) She applied mascara after lashes and they were horribly clumpy. I also didn't like the lip shape even after I asked her to adjust it. On the wedding day, I changed my request to fit what I felt she could do. The eye look was a lot better, even though it wasn't what I had envisioned it was at least a good look. I ended up doing my own lashes and lipstick. However now that I have the photos, I am absolutely horrified by the contour on my cheeks. It is so dark and looks like an orange stripe on my face. I am honestly so embarrassed that it looked like that all day. I couldn't tell how bad it was from looking in the mirror, but all of the images of my side profile reveal a very questionable choice in bronzer color. We even talked about how I am very fair and I only use very cool toned contour. I ended up editing the best pictures and softening up the color on my cheeks because I actually hate it. It didn't look like this in the bridal portraits. I don't know what changed! I can say at least that my makeup lasted all night and did not get oily or smudge, so Michal was able to do something for me that I haven't been able to do myself and show me that my oily face is something I can control. I'm just so conflicted. The artists were both so sweet and nice and seemed so competent from discussion with them, but the result disappointed me. read more

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DO NOT USE THIS COMPANY. I booked a hair and makeup trial for my bridal photo session with the intent on booking for my wedding. My hair completely fell before the stylist even left the room. I called Adrienn to explain this and she blames everything on me and my hair type and says that I have unrealistic expectations for my hair. Apparently it is not realistic to want large curls in my hair because that's all I wanted. She then went behind my back and contacted my photographer to get pictures from my shoot, which I was already trying to get for her. Very unprofessional. Pictures below of her take on large curls as well as what I asked for. Update: to clarify all pictures posted are of your artists work unaltered. Your hair artist ran out of the room so fast that she didn't even finish showing me the back of my hair like I requested. I also told your makeup artist that I was not happy with my hair before she left. Also to say that this is style is not possible for my hair is false. I have achieved this exact look before with zero issues. And to clarify they stated that this style was not possible after my pictures were already taken. If this style was not achievable by your artist then she should have said that while it was still able to be fixed. The worst part about this is that instead of be apologetic and trying to fix the situation your immediate response was to blame me for your stylists work. Talk about being dishonest and unfair. read more

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She was on time and did a lovely job with our makeup. She made us shine on the big day.

On time. Fairly good communication. Nice job with experienced makeup and hair technicians.

They were professional from the start with a timely response. I was planning this wedding from California so I appreciated setting up a trial when I came into town last minute. One of their makeup artist Melissa executed the natural glam look perfectly! I'm happy with the customer service and talent. Beautiful job! read more

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I had such an amazing experience with Makeup by Adrienn and Team! They were easy to work with and so personable. Her team makes you feel beautiful inside and out. Nicole is truly a great person. I highly recommend booking you will not regret it! read more

Makeup By Adrienn - Makeup Artists Near Me

I had my makeup done twice by Adrienn's team earlier this year (bridal portraits and wedding day) and both times they made me look beautiful! Adrienn and her team are so great to work with! Even when one makeup artist called in sick the morning of my wedding, Adrienn got a replacement for her on site in a timely fashion. My bridal party and myself were all still able to get our makeup done, and they did a beautiful job on us! The makeup artist and hair stylist we had that day were so talented. Thank you for helping make my wedding day special! read more

Adrienn was able to squeeze me in last minute. She's responsive, flexible, approachable, and talented AF son! All of the things, aw lawd. It was a bajillion degrees out and we were out in a nature park in the great state of Tejas in August. I shuda known betta god bless. Almost passed out frum da heat but my hurr & makeup held up - WTF black magic!!! Pricing is reasonable as well ($175 for full beautificashon of hurr & face), and she can really beautify people of all face shapes, sizes and colors. If you iz tryna feel like you iz a model for a day, highly recommend. read more

Adrienn & her Team were PERFECT. Truly every bride's dream HMU team on her wedding day! I am so grateful my venue and planner both recommended Adrienn to me. I called a few artists initially but as soon as I had my initial phone call with Adrienn, I was so excited to book my trial run. I have never truly loved how my make-up or hair looked when it's been professionally done in the past. But, the trial went smoothly and everything looked so lovely. She listened to me and recommended things that really went along with what I wanted. On the wedding day, Adrienn & her Team did hair & make-up for me, MOB, groom's grandma, groom's aunt, and 2 MOHs - so ages and preferences varied. Every single person RAVED about how beautiful they felt & looked. I honestly was so nervous and thought not everyone would be happy with their hair and make-up because it is just impossible to please so many different people. But Adrienn & her Team listened to everyone and absolutely delivered. Everyone's beauty shinned so brightly and it made this bride's heart so happy. I tried to plan enough time for everyone, including myself, to get ready on the wedding day. But, of course, with all the craziness and love filled on the wedding day, I fell a little behind schedule. But, Adrienn made sure I was completely ready and made sure everything looked perfect. Even when the groom's aunt was feeding me food to make sure I had eatten enough, Adrienn contiuned applying make-up flawlessly. I cannot thank Adrienn & her Team for making me feel and look so beautiful on my wedding day. Highly recommend and would give a million stars if I could. Thank you from the bottom of my heart! read more

Excellent service. I was trying to find someone to do natural makeup for a wedding. Our makeup artist, Sandra, was so skilled and very calm and professional. TOTALLY RECOMMEND! read more

Imagine this...It's a Monday, you're getting married on Saturday, and you completely forgot to book someone for hair and makeup on your wedding day. If this is you, then you completely started panicking when you reach out to vendors with no availability. Yeah, so this was me. One of my bridesmaids saved the day by finding Adrienn. She absolutely pre-screened her through reviews and her Instagram account. Adrienn was super responsive and was immediately on the mission to get a hair and make-up team together to save my big day. She came through in a big way by sending Kourtney and Becky our way to fix us all up. We all looking absolutely amazing and there isn't one thing any of us would have changed about our hair or make-up! If you're in a bind like I was, you have to call Adrienn. Within a day, I had hair/makeup booked by two awesome professionals, a schedule with a time slot for each girl getting a service done, and payment completed. It couldn't have been easier to work with her and I'm so grateful my bridesmaid found her! read more

We had a wonderful experience working with Makeup By Adrienn's team for our wedding! Kourtney and Nicole are so talented and created absolutely stunning looks for me and my bridal party! They highlighted our natural beauty and made us all feel like movie stars! They provided a calm space that made getting ready for the big events more relaxed and enjoyable. We thank them for all their hard work and kindness and would highly recommend their services!! :) read more

Adrienn is PHENOMENAL. Adrienn and her team did both my engagement shoot hair and makeup and the hair and makeup for my wedding day. She and her team also did hair and makeup services for my mom, mother in law, and my bridal party. I cannot say enough about how wonderful Adrienn and her team were. I have had my makeup done several times for various weddings as party of many bridal parties and am pretty much always left disappointed but Adrienn made me look and feel so so so beautiful on my wedding day. She is attentive and listens and asks questions to make sure that you feel comfortable and happy and ultimately, she makes your vision come to life! During my trial I conveyed some concerns about my nose (which is crooked from when I broke it). Adrienn listened to everything I said and tweaked until I was happy! She made notes to ensure those same considerations were taken into account for my actual wedding day and she delivered. I even changed my hair the day of the wedding and went with something radically different from what I had done during my trial and Adrienn and her team not only accommodated but made my hair exactly everything I dreamed of! Adrienn is so talented and worked so well with my slightly drier skin to make me look dewy and glowy. I have found that not all makeup artists can work with ethnic features but it is so clear to me that Adrienn has experience with many different ethnicities, skin types, skin colors, etc. She is truly a master of her trade and is also such a warm and friendly human being. I have NEVER felt more beautiful than I did on my wedding day and could not be more grateful to have gotten to work with her and her team who made my moms and my best friends also look amazing! And the best part is - if you ask me, I think Adrienn and her team are very affordable compared to other HMUAs most of whom don't hold a candle to the talent she and her team have. I was 100% satisfied with my trial, my engagement shoot, and my wedding HMU. Thank you, Adrienn, for making my special day absolutely perfect! read more

I had my makeup and hair done for my engagement photos and I fell in love with it. Adrienn was extremely nice and welcomed my fiancé and myself to her apartment. She explained everything she was doing as she was doing it and would give me her advice on what would look best on me. If i lived in Austin, I definitely would book Adrienn for my wedding and bridal shoot. She is awesome! Before my shoot and during my photo shoot it started to pour. Adrienn was sweet enough to follow up to make sure we took our photos! Thank you, Adrienn read more

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Adrienn did my make up for my Christmas party and I loved it! I was so worried not having used her before but saw that her pictures were amazing. She's a true professional and was pretty fast. I loved the convenience of having her come to my place. She even squeezed me in knowing she was doing a wedding that morning. Everything worked out great, my make up was flawless and I would definitely use her again. read more

Makeup By Adrienn - Makeup Artists Near Me

I was hesitant to book Adrienn for my engagment especially that thru her profile i see she had done only 1 out 200 ethnic women, i bokked Hair & Make up at a very affordable price. I dont live in Austin so i had to rely on Yelp for make up artist & hair artist at the same time. I booked almost 1 month before before my party, I got a message from Adrienn 3 days prior to my event saying 2 things: 1. She needs to push my appointment veeery early in the day bcoz she just found put that she had travel plans & forgot. 2. She told me bcoz i had curely hair i needed to wash it & flat iron it a day before. You forgot u had travel plans, seriously I didnt buy thay bcox my apt was finally scheduled at 1 and i didnt leave until 2:45pm (she said i should b done at 2pm make up takes 1 hour apparently it did not! While i live in houston & professional make up artists do not take more than 45-50mins). The fact i am booking hair with u & u tell me to do my hair befooorree i come to u, then why on earth am i booking u for hair? That made no sense. Thank God my make up turned out ok, average but not what i wanted. I asked for contouring ny face was 1 color barely had blush. I gave her 3 stars for her patience & kindness but her work is nth from what i saw in her pics. I had to go home and modify things myself. I support alot of freelancers but u need to becareful not all of them can serve ur needs. Especially if they have little fo never done an ethnic or colored girl, u will be in for a ride. read more

I used Adrienn and Kourtney for my makeup and hair team for my Wedding on September 2nd! I cannot brag enough on how gorgeous they made not only me but my entire bridesmaid crew look and feel! My makeup was flawless and I've never felt more beautiful in my whole life; that's exactly how a bride is supposed to feel and I'm so thankful I had Adrienn to do that for me!!! Not only did they do the best job they are so incredibly sweet and fun and genuine! Thank you so much for blessing me and my girls on the best day of my life!! read more

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I started looking into hair and make-up services TOO LATE (less than 1 month from the wedding), and Adrienn & Team SAVED ME when every other hair and make-up service in Austin was fully booked up! Adrienn saw the time crunch - and didn't say anything of it! - and worked as quickly as she could to make sure I had everything I needed for my wedding day. Furthermore, I am a total amateur when it comes to hair and make-up (one of the reasons why I naively booked so late), and Adrienn was able to walk me through everything I needed to know and answered all my questions without judgement, regardless of how basic they were. She was extremely attentive to what I felt I needed and wanted but also offered great advice for ensuring my wedding day could be as beautiful and smooth as it could be. Adrienn very quickly arranged a hair and make-up trial for me as well as a timeline for preparing the 3 bridesmaids, 2 moms, and 1 groom (light groom's services to just cover imperfections and hair). Adrienn was just so incredible and professional with throwing together what I needed so quickly and helping me understand how hair and make-up needed to be done to make my wedding day a success. She was also flexible with my budget and amazingly responsive. Honestly, I cannot thank Adrienn enough for everything she did for me, especially on such short notice! My hairstylist was Rachel and my makeup artist was Denise, and both were absolutely joys to work with. They listened to what I wanted and offered great advice, and I felt so comfortable relying on them for my look on the day-of, which turned out more beautiful than I could even imagine. Paloma (makeup) and Kourtney (hair) also helped on wedding day, and they were all wonderful. Adrienn and her team are all incredible, and I felt incredibly safe and grateful in their hands! read more

Adrienne is wonderful! She listens to what you want and delivers. She's very professional, very quick, and has such a loveable personality. She's also very pretty! Not to mention her place is very homey and a nice place to relax and have your hair and makeup done. Thanks for being wonderful Adrienn! Till next time! - Jessica B. read more

Adrienn did my wedding makeup just a few weeks ago and I LOVED it! I ended up changing my eye makeup from our original trial colors and she was extremely easy to work with and the makeup turned out beautifully! My brides maids also looked great. She was even able to pamper my 3 flower girls and curl their hair and give them a little blush and sparkle. They loved it! I'm super happy with my wedding makeup and can't wait to get my professional photos. Here are some photos we took ourselves. Thanks Adrienn!! read more

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Adrienn is very talented and professional and she did an amazing job on my makeup, she uses high quality products and they stay on all day long!! She did my makeup in my house with bad lighting problems and she still pulled it off! Adrienn's prices are very reasonable and she does a flawless job! I Highly recommend her!!!! read more

Adrienn is amazing! She did my makeup for my son's first birthday party! I will definitely hire her again for my next event! read more

Makeup By Adrienn - Makeup Artists Near Me

I was very pleased with my wedding trial and absolutely cannot wait for the wedding day! Adrienn was very attentive, professional and efficient. Adrienn listened to my concerns and was able to use my inspiration pictures to create the perfect look tailored for me. She also gives you makeup tips for your day-to-day look. I would highly recommend Adrienn. -- edit post wedding -- Adrienn and her team were amazing! I was a little hesitant planning the wedding from afar, but Adrienn was always quick to respond to emails. Adrienn created the most beautiful look for my wedding - it wasn't too heavy or dramatic and she definitely listens and caters to your personality. My makeup was 100% sweat proof (95+ TX heat outdoor wedding in a ballgown dress) and tear proof. I absolutely loved my makeup! The team was accommodating and let me play with a different hair style than my trail. I ended up going back to my original hairstyle, but Kourtney was so fast, no time was lost. If I have another event, I would use Adrienn again in a heartbeat. read more

Adrienn is amazing!! I sell Younique but I'm not a big make up wearer lol. So I asked Adrienn to teach me how to use my makeup! She came over and gave me some awesome tips and really dolled me up. I was bummed I didn't go anywhere after so I booked her for another time to just do my makeup. I was going to a taping of The Real and she squeezed me in early in the morning so I could get my makeup done before the taping. She did such a GREAT job that they chose me to do a game on the show. I couldn't thank her enough!! She is my go to from now on whenever I need professional make up done. I highly recommend Adrienn!! read more

Wow Adrienn and her team were absolutely amazing! They made myself and all of my bridesmaids look stunning and we felt like a princess! She was so sweet, gave advice on what would work best for our different skin types and truly cared on how we felt about our makeup before she started on the next girl in line. Words cannot do justice on how happy I am with Adrienn's service!! read more

I had my hair and makeup done by Adrienn over this past weekend for my engagement party and she did such an amazing job. She was very thorough and made sure I was pleased with the results. My hair and makeup was perfect and I received so many compliments throughout the night. I've had my make up done a lot in the past by other professionals and she was over the top- THE BEST!! I plan to go back to her for future events. read more

5 STARS Ms.Adrienn did a fabulous job! She listens to what the customers want, asked for photos for accurate descriptions for the inspirations, responded to my email inquiries in a timely manner, laid out the prices at the very beginning (no shady, hidden, surprise you to the end fees).. She's very personable, great customer service, very professional. She goes to your place to do the service, and is very accommodating with the time you need her. She goes to your place armed with her complete set of tools, and director chair! She emails you her confirmation of time, and her requirements for her to help you be the beautiful girl you want to be for the day or night (like wash your hair the previous day, place needs to be by the natural light from the outside etc...) She even gives you free pro beauty tips and tricks! Will definitely request her services again! (to top off, her service fee is very affordable for her great quality work) HIGHLY RECOMMENDED!!! read more

Adrienn was fantastic to work with! I found her on instagram searching for #austinmakeup. She was responsive, answered all my questions timely, sent me detailed info on pricing and policies. I booked her way in advance before my wedding and 2-3 weeks before my wedding she was able to give me a timeline. On the day of the wedding she was on time, super professional, easy going, and made me and my bridal party look our best! It couldn't have gone any better!! I would recommend her to anyone looking for an experienced, good quality make-up artist for any occasion. read more

Not only is she beautiful herself, but she does a STUNNING job! She's great at understanding what you want and she truly delivers. She's great company as well, I enjoyed all my chats with her. I'd highly recommend doing a trial with her first. Not only did I learn what I wanted and didn't want through the trial, she also took amazing notes and remembered details about our trial so that things were perfect on the wedding day. She was very responsive via e-mail and kept in touch with me throughout. She also provided me with input and feedback with the ideas that I had so I wouldn't look like a clown, I appreciated that :) I personally provided my own makeup because I'm so used to the colors that I have, however, she has a whole arsenal of makeup on her own. read more

I booked Adrienn to do my make up for my engagement shoot 2 weeks prior my shoot. I'm from Houston and my fiancé wanted to do our engagement shoot where we first met - Austin. Initially, I was having trouble finding a MUA and hair stylist to do my shoot in Austin but luckily I found Adrienn on Instagram through one of my cousins friends. Adrienn is SUPER sweet, accommodating, professional and her hair and make up skills are on point! I drove into Austin from Houston earlier than expected and she was able to accommodate me. I've had my make up done professionally in the past and was never pleased with the outcome. I usually feel overdone. However, Adrienn took the time to listen to me and execute my vision perfectly! Our engagement shoot lasted six hours outdoors and my makeup looked fresh the entire time without having the need to do touch ups. I would definitely recommend her! read more

Adrienn is so amazing at what she does! She was sweet, prompt to respond, and always on time through trials and the event. Her talent for makeup is out of this world and she truly made me feel beautiful on my special day. She was also very attentive and open to changes I requested from the trial to the day of! She and her team are very organized and put us at ease on the day of the wedding! I typically don't get my makeup done professionally but after Adrienn, I would again through her! Lastly, she made my bridesmaid sparkle as well! Just gorgeous! Highly recommend her for your wedding needs! read more

Adrienn is very talented and professional. She really listens to what you want and makes you look gorgeous in the end. My make up stayed on until the wee hours of the night, and I didn't want to take it off! read more

Adrienn was amazing and I would definitely recommend her to anyone! She did my makeup for my fitness photo shoot, and the look I sent her the night before.. Totally nailed it. I loved the way I looked! I felt so pretty. She was very punctual and finished on time! read more

Loved loved working with Adrienn for my hair and makeup for our wedding in Austin this past weekend! I had to change my trial date at the last minute and she quickly and easily accommodated me. She was so sweet, professional, and patient. I loved how she would do a little of my makeup and then let you see in the mirror and talk through it. She was the perfect choice (and did the makeup for my entire wedding party) and I highly recommend her. Bethany read more

Adrienn was a fantastic makeup and hair artist and made me feel beautiful on my wedding day! She did makeup and hair for myself and some of my bridesmaids, and everyone was so happy with the results. My makeup lasted all night and the photos came out perfectly. Additionally, she is so friendly and polite - and such a calm presence to have around before a wedding! I would recommend Adrienn to anyone. :) read more

I hired Adrienn to do my makeup before some professional headshots, and she did such a great job! She worked quickly and made sure she knew exactly what I wanted. My makeup ended up looking natural and lovely in the headshots. I definitely recommend her for any professional makeup needs! read more

Adrienn is amazing! We had a big bridal party and family members and she made sure everyone completed in time by making a detailed schedule. Not forgetting, her make up is flawless - same goes to the whole team. I wanted a dramatic bridal look and she nailed it! It's been an incredible experience and I highly recommend her read more

I wasn't initially going to leave this review because I figured whatever I'll just let it go, but after consideration I decided it all needed to be said. I booked Adrienn & Team for my wedding- I initially booked in 2019 for my 2020 wedding and my wedding was postponed to 2021. I booked based solely on reviews which I knew was a risk, but her before and after photos looked beautiful and her reviews were wonderful so I decided to take the risk. Adrienn wouldn't let me book my preview when I booked because she insisted that I be closer to the wedding day (things change, body type, skin texture etc). Ok whatever. In 2021 she initially marked up prices from my previous contract because market prices went up. When I questioned this she honored previously negotiated prices ($5/less per service). Then I went to book my preview and was told It was $90 for each service and a $25/ travel fee (which I hadn't expected to pay for.) She accommodated letting me go to a salon for services to waive the travel fee. After my preview I contacted Adrienn with my disappointment. I am no rookie to makeup so I figured paying a professional would accomplish the look I was going for. I had Kourtney for hair and Paloma for makeup, and while both looks were ok they weren't what I was trying to achieve. My hair fell out by the time I got home and my makeup didn't cover any of my skin imperfections. By the time I got to my car I was crying and contacted Adrienn for a redo. She said she could schedule one with another artist but again I would need to pay full price. I explained my frustration (booking when she wouldn't let me schedule the preview, I already paid and still have to cover bridal hair/makeup day of which costs even more) and she let me book with another makeup artist Becky for a little less but sure she still has to compensate the artist. Understandable. Didn't redo my hair trial because no one was available and I figured it would be fine if I just told Kourtney day of. Becky was great. Adrienn did follow up afterward to make sure it was ok. On wedding day I had 3 stylists: Paloma, Kourtney and Becky. Paloma did not greet me (I'm the bride, I guess maybe she was upset my makeup trial with her wasn't what I wanted?). Kourtney did my hair, and while it was pretty it still just wasn't what I wanted it to look like so I just said let's just leave it down and curled. She let it down, recurled it a bit & said ok done- let the curls stay tight while I finish makeup and she finished everyone else's services. She then came over to me and curled one more piece I asked her to flip directions on and left. Both Kourtney and Paloma left as soon as everyone finished, I had my mom hand them thank you envelopes with tip money and they were gone. I ended up having to re curl my hair, Becky stayed late & made sure I was ok... the issue is this: I paid good money for bridal hair that I ended up fixing myself and the whole experience was the most stressful part of the entire wedding. I should've just done it myself but I wanted to make sure everyone felt beautiful and it's my wedding day- I wanted to feel like I had services done professionally. I just feel as a bride, before you book I thought you should hear an honest review. They did a great job on my bridesmaids and moms and everyone looked beautiful, but the way I was treated as a bride just felt like, well we have plenty of other people who'd book us so whatever. read more